Adam was great! He arrived in the expected arrival window. He showed me what the problem was with…read moremy washer and was able to get it up and running in a very short time. He was very respectful of my space and cleaned up when he was done.

I'll be honest- the service was great, but there was a lot of miscommunication on price and…read moretimeframe when we called. I did the online form after calling and not getting ahold of everyone. Someone called off the online form and told me it would be a couple days and that it would be X amount of money. Then someone returned my call and told me same day was possible and it would be X amount of money. Long story short someone was there that day to look at our dryer. We paid a service fee and then we paid another time for the item to be fixed. I was a little confused because I thought it would be taken off the total but I don't know. Overall it was fast service and the tech onsite was friendly and fixed our unit in no time. Super thankful that they were responsive, but internal communication could be better.

I needed a gas oven replaced. Pavel did not give me the lowest quote. However, his quote included…read morehis terms that needed to be met on my end so that neither he nor I would be surprised when he came. The time negotiation to have the work done was exceptional. The replacement was as smooth as expected for both parties. Pavel was a true professional. He arrived as agreed, was polite and friendly. He was able to overcome the one and only problem that occurred with ease and calmness. The higher cost was worth it. My only improvement I suggest is to offer customers paper receipts at the time of completion.

I contacted Pavel on Tuesday and he was able to come out the next day. Pavel was on time and…read moreprovided great work at a fair price. I highly recommend him and I will absolutely call him the next time I need any appliances to be serviced.

Ugh. Horrible customer service. Should give them 1 star but I'm giving them an extra star because I…read morefeel sorry for their tech, and a long time ago in a galaxy far far away they were a decent company. If you absolutely must deal with these guys, ask for Del. I tried but they told me he's out of the country..."in China for a few weeks." (Probably buying parts.) Check out my reviews for the company I ended up going with.

Very disappointing experience. I requested their service to fix my refrigerator freezer. The…read moreservice was unprofessional, & I was never given a clear direct diagnosis of what was wrong with my refrigerator. They also did not provide me with a quote for them to actually fix the issue. Despite not receiving a clear diagnosis or repair estimate, I was charged $150 for the service call. I requested a refund given the lack of useful service, but they refused. I feel the $150 was not justified based on the service provided. Unfortunately, I would not recommend this company & will not be using them again.

He was awesome! He responded to my call within the hour and came the next day. His service was…read morequick. Bill is down to earth and an expert, which is nice for a novice like me who just bought their first home. He is also reasonably priced. I like that he is solo and just a great all around handyman. Thanks for the great service Bill! We will call again.

Great guy! Great service and super efficient…read more We called around trying to find prices with several repair places. Most of them were ridiculously priced just to come out or they didn't want the business or seemed not to want it. My husband found Bill. He is like talking to an old friend. He got here diagnosed the problem and had it fixed ( an old berring) it less than an hour. He gets it done and doesn't waste any time. He knows what he's doing and does it. Has a wide variety of brands he works on and a good span of knowledge. Our dryer squeaks and shrieks are no more. Thank you, Bill! Will definitely be calling again

Our dryer stopped working so we called the company we bought it from and they scheduled us for a…read more"diagnostic appointment" in 10 days! I wasn't digging the thought of not having a dryer for that long, so found Jay and texted him. He responded 5 minutes later, came out the next day, (Saturday), diagnosed the problem, had the needed part and made the repair, all within 2 hours. Reasonable price, half of what we probably would have paid. Highly recommend!!

Fast quality professional service at a reasonable price. Will use again when needed. Very…read moreresponsive with good communication.

We have used Simon's for years . Many appliances purchased and all appliance service calls…read more Wonderful business. No pressure ever, great service and always very helpful. The best!

We have purchased from Simon's before that's why we are a returning customer. Staff is very…read morefriendly and knowledgeable on all their makes of appliances. Very helpful in helping you pick out the appliance that is good for you and will fit your home. Won't try to sell you something you don't want. The delivery/installation guys were great. Very friendly. Gave a run through on all the appliance features and how they work. If we ever need any more appliances this is the place we would go to. Prefer the small hometown stores over the big box stores. Better all around service. Thanks Simon's!

Found this company on Yelp, they were very efficient with their communication and even had same day…read moreservice available to look at my dryer Unfortunately I had to reschedule a different date but the tech that came was great, told us what we needed to do to fix it etc Their fees are also very reasonable compared to others I would use them again in the future for appliance repair- prompt and easy to use service

Quick, clear, and complete service! The washer was fixed within 2 hours. The tech was polite and…read morefinished everything up easily.

The oven on our LG range wasn't heating. First repair service said the part needed wasn't available…read more(this was the company recommended by LG). Called LG who said the part was available. Called a couple of companies. One didn't serve Mpls, several said the didn't service LG. Rogness sent Kevin out who diagnosed the problem, found another issue and fixed everything with parts from his truck. Great service!

Best service ever!! I will call Rogness for all services from now on…read more Service- on time, friendly, clean and super knowledgeable about a variety of items- microwave, stove, dishwasher. Honesty- he didn't try to upselll and showed me how to maintain the appliances. Unlike some other places that usually say- you're better off getting a new one. Price - super reasonable He ordered the part, came back promptly and fixed it in five minutes. Excellent service Can't say enough good things!

Justin did a great job I will have him back again for any repairs. On time explained everything…read more gave recommendations very straightforward.

Horrible communication and customer service. Wish I would have read reviews before hiring because…read morethere seem to be a lot of those same complaints! My husband and I purchased a GE range from Home Depot back in June. We learned at that time that it needed to be converted from natural gas to liquid propane and Home Depot told us they do not provide this service. I researched dozens of sites, plumbing companies and appliance specialist companies, and decided to try JUSTIN FROST from PRECISION APPLIANCE SERVICES. He came out 4 times during the month of July to install the conversion kit, but after his last visit, the burners were not burning correctly. I knew something wasn't right so Justin said he would call GE and get back to me. JUSTIN FROST NEVER RESPONDED so I called GE directly and they sent an appliance repair specialist to us. Unfortunately because someone else had already worked on it, they were not able to help us. They could not spend the time trying to figure out what JUSTIN FROST did wrong and then try to fix it. Even though the GE specialist was not able to help us, he did tell me what was wrong with the installation of the kit: (1) the orifices were installed on the wrong burners so some burn too hot and on other burners the flame does not change at all, even after turning the knob from high to low; (2) it takes 30 seconds+ plus for the burners to finally ignite, which is a safety hazard as gas is constantly leaking while trying to ignite, (3) the screws behind the knobs were all stripped. I called JUSTIN FROST to discuss the situation and he seemed very friendly at first and even scheduled an appointment to come back out to fix the conversion kit. Guess what? JUSTIN FROST never showed up! He never responded to any of my calls or texts and I learned that he blocked my number. We ended up with a ruined range that could potentially be leaking gas and no one to fix it. Needless to say, I have never been so disappointed with someone you trust in your home who leads you on telling you he can perform a service he obviously is not capable of. I strongly do NOT RECOMMEND JUSTIN FROST at PRECISION APPLIANCE SERVICES!! I called another appliance company and they told me that once the kit is installed incorrectly, it cannot be fixed and my only option is to buy another new range, which we did.