Really good massage on my pedicure! I would go back again, they are located to convenient for me. I come from Renton to Hagen and they normally can get me in within the hour. Have one god a pedicure here, but highly recommend. read more

Made the mistake of not checking reviews before coming here. I got my nails done yesterday at 4:30 pm. At 8:45, one gel nail came clean off like it was hardly attached in the first place. All I did in those few hours was eat dinner so I wasn't even being rough with them. Service was fine, but the person doing my nails did not do a great job with what I asked for. I showed a photo and asked for a few little hearts on one finger, but these hearts (specifically on my right hand) did not look good. I understand that it's hard to match a photo exactly, so I didn't expect the perfect match but the general idea was tiny hearts and I got a few large blobs... read more

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Terrible prices, talent and service. Do not come here! They tried to charge me $60 for gel pedicure and the paint was all over my skin. I had to ask them to remove it and still charged me. read more

Excellent customer service! I have been researching salons for 6 months. I do not know why Lakeland Nails has low reviews. I figure everyone has a bad day and deserves new chances. I am so very happy I chose to ignore the ratings. From call to set up appointment to finish my experience here was grand customer service and precise attention to detail! As a "ocd" lol cleaner toothbrush in every corner, I have high hopes when I am the customer. Thank you Lakeland Nails for meeting my expectations and welcoming customer service environment. If you are nervous due to COVID, there is no reason for it here. Everyone is wearing masks. So take a leap of faith and treat yourself! It will relax and ease some stress and give you a happy day :) Blessed to have found them :)) read more

This place was great! Not sure why all the low stars. I stopped in yesterday to see if they could fit me in for a pedicure for today and the gentleman working, who I assume is the owner, was so nice. When I came in for my pedicure, I was instantly greeted and sat down to soak my feet. It's clean in the salon and has good vibes! The lady working spoke to me but not too much, which I like because I like to zone out when I'm getting a pedicure. The pedicure was great! Great and lengthy massage with warm lotion. and thoroughly like that the location is so convenient! Will def come back and I think I have found my new spot! read more

Don't come here. Worst customer service ever. I waited 45 minutes with my feet in lukewarm water and I didn't get any update or assistance. Just left to sit here with no explanation. All while there is no one else waiting. Do not come here. Please! read more

This place sucks !!! First, they have horrible attitudes and make you feel like you're not welcome. Then They don't even communicate when you can leave, once pedi is done you are ignored. And the dude sucks, cut my foot in a pedi. All assholes ! read more

It's hard to find a good nail place- especially one that has availability on the weekends! Lakeland Nails Spa is one of my favorite places to get a pedicure for sure. The business itself has 6 nail stations and 8 pedicure chairs, so they can't handle too many people at a time. I always call ahead and they usually tell me the best time to come in. The pedicures include a wax dip, foot massage, and hot towel wrap. The foot massages are wonderful and my toes always look great afterwards! The pricing is pretty average for a pedicure as well. I would say this place has a bad reputation for people that walk in, but if you call, you'll have a great experience! read more

Came here to get my acrylics taken off and will never be returning again after they used an acrylic tip to push under the nail and forcefully pop the nails off which ripped my real nail and made it bleed. They were clearly in a rush and cared more about getting money out of me than making sure I at least wasn't in pain!! read more

Lakeland Nails Spa - Horrible acrylic removal - Nail Salons Near Me - Auburn, Washington

Would not honor their own gift certificate. So basically they just made $100 for not providing services.

I just got my toes and nails done and I'm very happy. I've being coming here for years now and it saddens me to see all the negative reviews here. I give them 5 stars because: it is very convenient to me to come to a place that not only it's close to home but when I decide that I want my nails done I can just walk in, also I have trouble big toe nails that need acrylic on to make them look natural. I always do shellac and love that they have a big selection of colors and they last a LONG time which it's a plus. If I don't like something or change my mind or make them fix something they are willing to do so. If you come on their busy days you have to have in mind that they might not be able to sit you right away at your request and be prepare to wait. Over all love it here and will keep coming! read more

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I've always had great experiences here! Today I had "How" do my manicure, she was excellent! Highly recommend!

Went in to get a gel manicure and a normal pedicure. The process was fine, but the owner was rude about me touching my finished nails stating that they are still not completely cured though I had then under the lamp 3 times at 60 seconds by the tech. A couple days passed and my cuticles starting hurting on 5 of my nails and I noticed water blisters around my nails/cuticles. I went in to ask for a refund and the owner stated it was just dry skin and refused to discuss since he was with a client. He then asked to see my nails again and then put cuticle oil and said just put vaseline and shoo'd me away. As much as I explained my situation, he refused to take accountability. Do not recommend. read more

Had an appointment scheduled for mani and pedi. When entering salon attempted to say hi and that I had arrived, which was only met with stares and no response. (No big deal). Pedicure was very nice, however the massage chairs did not work. After the pedicure was finished I waited for the manicure. After 20 min goes by I realize they had forgot. They did do a fast and beautiful job with dip nails, however, they didn't do a full manicure... just painted and shaped nails, no cuticle maintenance, no lotion or hand massage. And when getting nails done it was very apparent that they were annoyed/in a rush. The end product looks pretty good. the experience and not getting what I expected for a manicure is what had me rate this place 3 stars. read more

I had came here once before and got a simple shellac manicure with nude nails and a white line as a design across. I gave them about a C+ last time because the lady was nice but I had to ask her to go over the design a couple times because she didn't follow through with the line in the middle. anyways, my usual place (cacie on a street) was super packed so I decided to come here since it was empty. it was a wednesday around 5pm, completely empty. my grandma and I were both getting a shellac mani and regular pedi. the location is excellent-- it's right in my neighborhood, prices are decent, comparable to other nail salons in the area. the building is nice, I like the tvs and the shop is just overall very neat and clean. they also have a huge variety of colors which I liked. staff was nice. difficult to keep a conversation with them because of the language barrier but they were fine and friendly. (but then again how can I even tell what they're saying if they're speaking in vietnamese to eachother back and forth??) I liked that they massaged your legs for a long time and the paraffin wax! my grandma had a problem with an ingrown nail that she pointed out to the lady. grandma asked her to clean it thoroughly and she definitely didn't. LOL she probably didn't get what my grandma was asking her to do??? idk. anyways. my main problem with them was that I pointed out all the mistakes she made and she neglected to fix them. pretty much she didn't paint my entire nail. the edges were not painted at all and I kept pointing to it!!!! I also asked for VERY SIMPLE designs and she did such a shitty job I had her redo them over like 3x PER FINGER! the lines she made were not dark enough, they were all different sizes. at the end she was like, do you like it?? and then I was like meh and I pointed to all the things wrong and she didn't even bother to fix them. WE WERE THEIR ONLY CUSTOMERS! and it wasn't even closing time yet!!!! probably never coming back. read more

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I got a pedicure here yesterday and it was so nice!! I asked for the delux and it came with more massage time, massage stone and a leg scrub. I almost fell asleep in my chair lol. This place is very clean and they took my temperature before starting services. I'm surprised by the negative reviews since I was really pleased with the service, staff and ambiance. I will definitely come back. read more

I cannot believe how rude the owner was. Short man who sits in front with glasses. I came in with a broken nail and said I would pay for it to be fixed. He screamed at me infront of two other customers and then grabbed my hand telling me I don't care about his work. Are you kidding??? I will never go back here again and was so upset and scared to be in there. Horrible service especially to a 17 year old girl. read more

I didn't notice the bad reviews on here before I went for the first time. I was really surprised at the bad reviews after my experience. I went when they first opened, so I was the only one there. They got to work right away, and did all my favorite things in a pedicure that didn't cost extra, including a wax dip. They have a large selection of gel and regular colors and my nails are still holding up well even though I've since been the the beach or pool every day since I went almost a week ago. I'd do here again if I was in the area! read more

I really enjoyed my pedicure here. They were very nice ,now my feet and legs feel so relaxed and soft. read more

Really wanted this place to work out cause it's 5 minutes from home. Gave it two shots...each time bringing one of my girls with me for mani's and pedi's...expensive lesson learned. My toes this time look like my 8 year old painted and the staff looks more irritated that you're there than anything. read more

Ok so I went back 2 days ago hoping for a better experience and was sadly disappointed. I had a full set put on and the man that did it was not good. I spent $45 to have nails put on that the end result looked like I had them on for a week. My entire nail was not covered. Side view you could see my real nail. No cuticule treatment. No lotion put on hands. While I was there the guy was telling me how hard it is to find help. Now this is after Covid do you think you would do a way better job to ensure repeat business. Fool me once shame you fool me twice and I'm a dumb*** for sure never ever again read more

.i went in for a pedicure yesterday. They told me to go sit at the chair with no water prepared for pedicure. I sat there waited. Was thinking maybe this place works differently. This lady who does pedicure starts with pedicure who was already sitting next to me. I waited... I thought the lady looked at me but I might be wrong. I sat there at least 10 minutes and nobody was paying attention to me. I was had enough so I got up and left. No wonder why this place has such a low rating. I will never go back to this place. Period. read more

I went to get my toes done today and after asking that my heel be looked at because it wasn't scrubbed all the way it turned it into world war III. The gal that did my feet proceed to get very aggressive and almost offended by my feedback. The owner then proceeded to come over and make a list of excuses that range from she was an immigrant who didn't speak well English to I needed to come more often to get my feet done to I think too much. I was not rude or aggressive and proceeded to say multiple times I do not like being spoken to this way when I am not being rude or aggressive which was dismissed. I paid my bill and left and will not return because a man to tell a woman you think too much and proceed to "mansplain" and make excuses instead of saying hey thanks for the feedback and moving on is not a place I want to give my business to. I felt as though I was the last customer of the day and therefore there wasn't a lot of effort put into my services. I continued to say this doesn't need to be a big deal you can just scrub my heel okay I pay my bill see you next time but the owner continued to mansplain. read more

I decided to try this place out last minute and unfortunately, I left super disappointed. I tried dip powder for the first time and she left my nails looking so messy. They left dried powder caked under my nails and around my nails. I even had to file one of my nails when I got home because the shape was so bad. The top coat she put on bubbled on all of my nails, so they looked rough and terrible. They clearly don't care about the quality of the work they are doing and sending people home with. After only a week, they are already lifting :( i tried to take photos, but they don't do it justice. I won't return... even to have them fix it. read more

Don't go here. They are unprofessional, and they do a sloppy job. They never talk to you. They talk amongst themselves in their native language. I got a shellac manicure, and a pedicure and they "matched" the two polishes. They looked nothing alike and when I asked for something different the owner told me there was nothing he could do for me. read more

My sister and I came in for some bonding and pampering time and I suppose they did a fine job with our nails, but - for the love of all that's holy - why the heck did it take more than two hours for a manicure and pedicure?! Two hours! I only wanted a pedicure and my sis wanted both but, oddly, they started on me first. I was done and they'd barely gotten started on her. Her lady kept getting up in the middle of what she was doing and going off to do something else (work on another customer, maybe?). By the time we were finally leaving, I was starving and had an insane headache because of it. Not exactly the relaxing time I was looking for... Also, I found it strange that the ladies kept trying to talk me out of my chosen nail polish color (twice) because it was "too light." If it's too light and they don't want to use it, why do they even offer it? read more

Nice staff and very clean. I give it 3 stars because of the quality of the shellac polish. I have never had my polish peel off until I came here! I selected a color, they took the bottle to the back room and I suspect they added polish remover to thin it, but I can't be certain. Whatever process they used or the top coat was subpar quality. I won't return even here. read more

I've been here twice and the first time my nails turned out fine but last night I got home and noticed my toes looked like a kindergartener had painted them. I wish I had paid more attention before I left because there was polish all around my nails on my skin. It's unfortunate since they're conveniently located for me and the nail tech was very nice (extra star for that even though she did a poor polish job) but not worth the money. I cleaned it up as best I could because I'm not sure about going back for a do over. I could have done a better job at home doing it myself. :/ read more

I will never spend another cent at this salon. I called today to schedule a lip waxing. The man on the phone told me to come at 7pm. I arrived on time and he asked me to wait. After a few minutes he tells me to go with a woman to get my "eyebrows" done. I said out loud to him and her "no it's a LIP waxing". Me and my 10 year old go back to the room and my daughter lays down on the mat. She's pretty hairy and I was getting her lip waxed for the first time so that she'd feel confident for her first day of school. The woman put alcohol on her lip and eyebrows. I said "no, just her lip" she said "I know" then proceeded to clip my daughters eyebrows to shape them. I thought she was being kind since my daughter was very nervous. Then I see wax. I thought it was going on her lip but then the woman put the wax around her eyebrow. I said "we just want her lip" she said "I know". After she finished everything, including the lip I left the room to pay. I said to the male cashier that I only wanted lip and didn't request eyebrows and wasn't willing to pay for the eyebrows service on a 10 year old that I kept declining. He said he wanted to confirm with the woman first as to what services were rendered. He comes back and said "you're a liar" and began charging me for both eyebrows and lip. I said "did you just call me a liar?" He said " we wouldn't do that and you trying to get over, you're a liar" I said "I don't appreciate being handled this way" and I asked him to confirm what I scheduled this appointment for. I told him and the woman many times I just wanted the lip waxed. After he put me down and he said that the money wasn't big deal but I wasn't allowed to come back there anymore. All of this in front of my daughter. I paid for the lip and left. I think he may have confused his employee and she didn't understand why I came in today so she was doing what she thought I wanted. I told him I'd tip her for the eyebrows but not the service. He was rude, spoke over me, accused me and never tried to get an understanding of what was the confusion. Even if I wasn't banned(which is ridiculous) I'd never return. The first time I went my nails sucked. Haven't been back in two years, figured they couldn't screw up a lip but I was wrong. Never been treated so poorly. Felt my race played a major roll on how I was treated. I would have paid had I not asked like 7 times for just the lip. read more

Never been here before and was skeptical due to some of the past reviews but decided to walk in and give them a shot. I got in right away and I have to say, the pedicure was lovely. It included a salt scrub, paraffin wax dip, quite a long massage, and hot towels. The shellac/gel manicure turned out beautiful. I wish I would have remembered to get the gal's name who did both services. She did a really nice job. Will return. read more

I have been back 3 times in three weeks. Why? First time I thought was me. Second was to fix his fix. Now I want these guys to make it last to the next fill. Absolutely horrible. They don't last long. They either pop off or break fast. And the pain job is so bad they look like shit. I got white tip and they look bad. Bubbly. Crooked. Uneven. Guy is rough. Rude. Please do not go here. It is not worth how cheap they are. read more

The first time I went here was a great mani pedi experience. My shellac mani was thin and resilient. The second time I came, the man did terrible hearts on my nails... And they were a little thicker. The last time, my nails weren't filed evenly, the gal made me bleedby ripping my cuticle back hard!!! The other gal made my daughter bleed with the nail scraper tool. The lady doing my nails made them thin, but they were lifting and chipping in 5 days, when I should be good for 10-12. They also over-booked themselves so their treatment was hurried, 3 different people worked on my daughter. We had appointments. I don't think we will go back again. read more

Entering the nail salon for the first time was a little awkward, took a little long for someone to approach me to ask what I needed done, but everything was eventually figured out. Went in for shellac nails, and was satisfied with the result. ($30 for Shellac Manicure). Although, I will be marking 3 stars simply because one of the older manicurists at the station next to me was clearly (body language and facial expressions) gossiping in their language about one of the other clients as she was walking out of the door. read more

My usual eyebrow wax lady was out of town and I decided to go here for the this one and first time. The lady that did my eyebrows (don't know her name) doesn't really know how to. Or at least I did not like how she did mine. I was charged $12 for a not-so-great job and with my usual place I only pay $8 for state of the art results. Don't recommend for eyebrow wax at least. read more

If I could give a zero star, I would. I walked in at 5:48pm and there was one person letting her nails dry. Asked for a pedicure and was immediately told yes. I proceeded to pick out a color. After a minute, the owner- a man, came over and told me that if I took too long picking out a color, they could not do my pedicure because he had an appointment at 6. I was confused and said, no worries if you're busy, I can go somewhere else if I need to or come back tomorrow. The female technician said "no, no, no, it's okay, we'll do it for you." I thought it was strange of the man to say, but sat down in the pedicure chair. It was now 5:50. I happened to have my phone which is how I know the time stamps. At 5:56pm, the lady was already draining the water and putting lotion on my legs. At 5:59 she proceeded to grab the nail polish. She must have seen my confused look because she asked if I was ok. There were 3 employees working. The 6:00 appointment arrived and the male technician was helping the client. So, I responded to the lady doing my pedicure and said, how are you done? I've been in the chair for 10 minutes. She gave me a confused look (language barrier, I suspect). So, the male tech came marching over and said "what's your problem? I told you I have an appointment at 6." Here's where I was astonished. I said, I realize you said that but I also said I could go someplace else if you couldn't get me in. He then proceeded to tell me to get out because I didn't understand him... I was completely shocked (and 9 months pregnant) so my eyes filled with tears because I've NEVER experienced something like this. I only responded with "ok." And the lady proceeded to wipe the lotion off my feet and grab my flip flops. All the while the male is still talking (now in front of his client) about how I can leave... it was bizarre and humiliating and I'm utterly shocked. I was there less then 15 minutes all together. Do not recommend! read more

Didn't talk to me the whole time he gave me a manicure, and now I'm sitting here in the pedicure chair. I've been sitting here so long that my water got cold. Probably about 20 minutes and no one has said anything to me. Going to get up and leave. read more

I actually liked this place, I did a walk-in on a Sunday and they attended me right away, got a simple manicure ( that includes a paraffin and a massage of hands) for only 15$ +tips. They did a good job, the place was super clean, and the variety of colors was pretty good. Overall a better experience than what I have expected read more

Lakeland Nails Spa - Dark blue nails by Orly - Nail Salons Near Me - Auburn, Washington

I come here regularly for pedicures- they do a wonderful job for about 1/2 the price of their competitors! It's easy to get in most days- no appointment needed. I really love the wax dip and the massage that are standard with their regular pedi :) read more

Lakeland Nails Spa - Nail Salons Near Me - Auburn, Washington

I came in for an eyebrow and lip wax a week ago, and they got me in right away when the place across the way told me to come back in an hour (twice). My eyebrows are fantastic, but my lips got these in-grown hair/clogged pores afterward which were very irritating. I'd never had that happen before, so I'm not sure if my skin just had an adverse reaction or if there was some sanitary issue. For that reason, I won't be getting a wax there anymore. I did decide to get my nails done with my sister here this past weekend though. We called to see what the wait would be for 2 full sets on a Saturday. They said there was no wait, but said get here fast. I live across the street, and we hopped right in the car but the gentleman who appears to run it called my sister back after about 2 minutes to find out how far away we were. We got in, and were immediately sat down and the whole process was so rushed. The edges of my nails are very dry and peel-y looking. All of my nails are uneven, and when I asked for nails as thin as she could do them, she fixed one nail. My sisters turned out pretty good though, just a little uneven. Not the worst nails, but the experience could have been better. read more

I live in Lakeland Hills and thought I would go to them since I had some time between meetings. As I entered the establishment, I stood in the entry for a while before I was greeted. The owner finally acknowledged me. I told him I was interested in getting a shellac color change. I asked him how much, and he stated that it would be $33 and I commented that sounded high (only because nail places in the area only charge $25 for the same service, not because I don't have the money. He loudly said, you can go somewhere else! Then he turned his back and sat down in a pedicure station. My daughter had a similar incident with him! I am appalled! You call yourself a business owner, and you treat customers and potential customers like that??? You could be entertaining an NBA players wife. So you should be careful how you talk to people. There are plenty of places I can spend money, but I chose yours out of convenience. You wont see me, my daughter, friends and or colleagues in your establishment again. If I could give you a zero I would have rated you that. Hopefully you will get your customer service skills together, if not you wont be in business long. read more