I have been paying this company to service my Orlando home and this is how it looks. I have been…read morecalling for two days for an explanation and they won't even call me or talk to me. Very disappointed but the fact that no one will talk to us.

Owner is incompetent, lazy, vengeful and malicious. Installed a faulty system, did not fix parts…read moreunder warranty and let warranty expire, caused damages, did not properly maintain the pool chemistry or clean the pool surfaces. To top it all off when I finally terminated his contract, he took revenge against me in illegal ways to cause me harm which I am still dealing with. STAY AWAY!

Dan is wonderful! Now he has the ability to clean HOA pools too! 10/10 recommend! He takes pride in…read morehis company and strives to make his customers happy!

The owner, Dan, is always available to answer your questions and willing to quickly resolve any…read moreproblems you may have. They always follow up with a detailed report of what was done. Great technology. I have been using their pool service for four or five years and have no regrets.

I normally don't leave negative reviews, but our experience with Blissful Waters Pool Company was…read morebeyond frustrating. The owner, Jason, was extremely disrespectful and dismissive throughout the entire situation. Looking back, I should have trusted the negative reviews I saw before booking with them instead of brushing them off. One of their pool technicians came out on Monday to inspect our filter. According to Jason, the filter was inspected but not cleaned or serviced. He also stated that at the time of inspection, there were no signs of leaking or damage after the technician left. The very next day, we noticed a leak coming from the filter area. When we contacted Jason about it, instead of taking any accountability or even considering that something may have happened during the visit, he immediately claimed the unit was "old and broken" and needed to be completely replaced for $1,700. How does that make any sense? One day the filter supposedly shows no signs of leaking or damage, and immediately after their technician visits, it suddenly becomes "broken" and needs a costly replacement? Jason completely disregarded the obvious concern that something may have happened during or after the inspection. The lack of professionalism, accountability, and respect from the owner alone is enough for me to never use this company again. I would strongly recommend others do their research and proceed with caution before hiring Blissful Waters Pool Company.

I engaged Blissful Waters to provide my weekly service about a month ago. I've owned my Orlando…read morehome for more than 25 years and since Blissful Started to provide service, my pool has never looked better! Jason and James are professional, on-time, and communicative. For the first time in my time in Orlando, I don't have any pool worries! Pricing is quite reasonable for the services provided, but Blissful Waters goes beyond providing the service requested and makes excellent suggestions to improve how my pool is maintained. Living in such a hot climate, I am well familiar with the weekly need to add water to our pool. Even before I had engaged Blissful Waters, Jason suggested that I get a hose bib timer so that his team can take care of adding water each week. I did not know that hose bib timers existed or that they were so affordable. Adding water to my pool is one less thing I need to remember to do, because Blissful Waters takes care of it for me. Each week, I receive via email an excellent summary of the services performed, including a photo of the pool. If I have questions, Jason is just a text away. Quite simply, I am thrilled with the service that Blissful Waters Pool Care provides!

This company took over our regular pool cleaning service (which was just mediocre). Our pool has…read morenever looked better since they started. They keep it clear and are great with communication. Can't recommend them enough!

This company is a complete joke, please move on to a different pool service company if your are…read moresearching for that. From the support when you call them, all the way to the "service" people that come to your house to service your pool are utter garbage. They call this a "family business" because they know they are a small company that just cannot compete with the big pool organizations. Please, for your mental state skip this company while looking for a pool service company. Stay away from the small "family business". Horrible

The staff is very knowledgeable. Craig went out of his way to help me. He explained everything so I…read morecould understand. I appreciate his kindness and patience.

Here is my "Thursday Thanks" shout out to this great small business in Edgewood and its Manager…read more Marco. I'm also providing an update on my situation with the replacement Quattro cleaner I received in March 2024. (See my previous review.) First off, hats off to Marco for going ABOVE AND BEYOND for me relative to this product! I'm not sure anyone else would have made this much effort, but he truly values his longtime customers. The new Quattro did not even last 20 months! Starting in September, I noticed the cleaner was not climbing the pool walls properly. It then no longer rotated and would stall at the steps. Marco has been trying to discover what is at the center of this malfunction for several months, replacing various parts in an attempt to get it to work properly. He contacted his local Fluidra representative and they first said the Quattro was out of warranty. Marco would not take that position as a final answer. He requested the manufacturer send an entire new set of "guts" and he replaced every part FREE OF CHARGE. Sadly, the Quattro still does not run properly. I'll be looking to buy a new cleaner in the Spring, but Marco was not finished. He is working with the representative to see what discount I would receive on a future Quattro should I decide to stay with this manufacturer. (Not sure I will do that given the quality problems with this cleaner and the fact the manufacturer does not stand behind its defective product.) However, I give Marco extra credit to attempt to get me the best deal possible. Therefore, a huge amount of thanks and gratitude given to Marco and The Pool Pleaser for standing up for their repeat customers. If you are looking for an outstanding pool company in the Edgewood/Pine Castle area, look no further than Marco and The Pool Pleaser on Hoffner Avenue!!

Worst pool service I've ever had in my 25 years as a homeowner. I explained that I had dogs and…read moreneed to know and exact date/time each week when my pool would be cleaned because often the dogs were out on the patio. They wouldn't do that and instead wanted to call/text before they came over. That would have been great but they didn't even do that. I let my dogs out one day and some guy I've never seen before was standing in my backyard. My dogs went nuts. He sprayed them with water in an effort to not get attacked. Half the time they never showed up at all. I'd rather just clean the pool myself...

Honest & trustworthy service! That is always prompt. If you want a service you can trust without…read moreworry this is the company you want!! Great communication. I would definitely recommend

I called this company for a estimate to redo and upgrade all my pool equipment about three weeks…read moreago. They said the went out and looked on 5/15. A few days (5/17) later I texted them and asked when the estimate would be ready, the person responded over the weekend. Tuesday (5/22) afternoon still no estimate so I text again, "Any updates?" No response by Wednesday so I texted, "Hi, are you guys planning to send me an estimate?" Never received a response. 5/23 I called and a male with an English or Australian accent answers and I asked about the estimate. He sounded annoyed and says something about being busy with his family. He did not give me an explanation, just I am busy (maybe visiting, I don't remember) my family and says he'll do it soon. 5/28 I called the office number hoping to get someone else, maybe this is just a bad single employee. He answers again and says something about being busy with his family again and he'll do it tonight. I still haven't received it or heard from the company. Churchills Pools maybe the greatest pool service company in the world, but their customer service stinks. If I had gotten any reason for the delay and an actual timeline such as we are very busy and it will take three weeks and it was done in three weeks, I'd be fine. But when a company keeps missing its own deadline and only responds when I reach out, they have bad customer service. Unfortunately at this point I would not trust them to work on my pool equipment.

Jonathan Czarra came out from Rockledge as our pump was making a screaming noise as if the bearings…read morewere going. They were. He took the pump, got it fixed and was back in 48 hours. He gave us some pointers and was professional, polite, and knowledgeable.

The owner, Jonathan, is the best part of Always Clear. Having a problem with your pool? He is there…read moreby phone, text or if needed, in person. He really knows his stuff and that is reassuring when you don't know! He is the most responsive business owner I've ever known. If you have a problem with your service he gets it corrected. Like many other pool owners, we are happy Always Clear and Jonathan are there for us!