Jordan was good for the first 6 months and the pool looked ok. However with no notice he stopped…read moreservicing the pool with 2 weeks of advanced payments and stated he would return the payments which he never did. He refused to fulfill his contract and commitment, then ghosted me. I would not recommend him.

All I can say is wow!!! I contacted The Pool Animal when it started to get warmer outside - I was…read morejust dying to get back to swimming! Unfortunately, due to my careless neglecting, my poor pool got incredibly....let's just say, unclean. Jordan (the Pool Animal) himself was extremely nice and informative of his prices and services. It seemed like it didn't take much time at all before he was finished and my pool was brand new! It is the cleanest it's ever been and I can't wait to host my annual pool party now! I will definitely be recommending especially since he can do way more than just pools!!!! Thank you so much!

Was researching pool services for my in laws and came across this business…read more Sheik came by and assessed our pool situation and made sure he left us well educated on the need to knows of pool care. Reasonably priced within the area.

Normally, I only write positive reviews, but this time I have to speak up. I have used Shiek and…read moreXstream on a couple projects. Most recently he sold us a refurbished replacement heater for our pool/spa. It was a 300,000 BTU unit and good brand. He said the unit had been removed from one of his commercial pools, it was a couple years old and in good working order. He claimed he did a tune up and sold it to us at a great price, fully installed and with a one year warranty. It seemed too good to be true and it was. After two uses the heater started to cutoff at a low temperatures and was useless. of course, we reached out to Shiek immediately but he stopped responding to my texts, I even dropped by his storefront and he refused to see me. The employee at his counter said she would pass the message along that I came by and informed me they were only open on an appointment only basis going forward. The problem with the heater doesn't bother me as much as the stonewalling. I even offered to pay for any parts required to repair the unit in one of my many text messages that he ignored. At this point all I can do is warn anyone thinking of doing business with Xtream - beware.

I first used Fratelli for a pool equipment issue. Where other services did not return my calls…read morepromptly, Fratelli Pool Service office staff was professional and the service staff that performed the repair was knowledgeable and efficient. I changed to their weekly pool service and this is the first year in many I have not had an algae bloom or any skin irritation. We have an older chlorine pool and they keep it clean, swept, and in balance. I am home sometimes when they are here and see them checking the chemical levels. They have been honest with providing services, arriving at nearly the same time each week and my pool stays beautiful. I am very pleased and believe I get good value from them.

Best pool cleaning company. Always on time. They don't just rush around. They take their time to…read moremake sure everything is perfect. We love this company. Highly recommend!

I have been paying this company to service my Orlando home and this is how it looks. I have been…read morecalling for two days for an explanation and they won't even call me or talk to me. Very disappointed but the fact that no one will talk to us.

Owner is incompetent, lazy, vengeful and malicious. Installed a faulty system, did not fix parts…read moreunder warranty and let warranty expire, caused damages, did not properly maintain the pool chemistry or clean the pool surfaces. To top it all off when I finally terminated his contract, he took revenge against me in illegal ways to cause me harm which I am still dealing with. STAY AWAY!

10/10!!! Very professional and knowledgeable services. I've used their services a handful of times…read moreand will definitely use again in the future.

Emilio was excellent, extremely knowledgeable, very professional, great pricing and eager to…read moreexplain everything. I highly recommend. Keith

Excellent Pool Company! Very professional and courteous. Great communication throughout the…read moreprocess of having an AquaCall Pool Heater purchased and installed for my existing pool. Fair pricing. Emilio worked with me explaining the layout of the plumbing and how to work the heater, warranty, etc., after installation. Highly recommended for all of your swimming pool needs.

I normally don't leave negative reviews, but our experience with Blissful Waters Pool Company was…read morebeyond frustrating. The owner, Jason, was extremely disrespectful and dismissive throughout the entire situation. Looking back, I should have trusted the negative reviews I saw before booking with them instead of brushing them off. One of their pool technicians came out on Monday to inspect our filter. According to Jason, the filter was inspected but not cleaned or serviced. He also stated that at the time of inspection, there were no signs of leaking or damage after the technician left. The very next day, we noticed a leak coming from the filter area. When we contacted Jason about it, instead of taking any accountability or even considering that something may have happened during the visit, he immediately claimed the unit was "old and broken" and needed to be completely replaced for $1,700. How does that make any sense? One day the filter supposedly shows no signs of leaking or damage, and immediately after their technician visits, it suddenly becomes "broken" and needs a costly replacement? Jason completely disregarded the obvious concern that something may have happened during or after the inspection. The lack of professionalism, accountability, and respect from the owner alone is enough for me to never use this company again. I would strongly recommend others do their research and proceed with caution before hiring Blissful Waters Pool Company.

I engaged Blissful Waters to provide my weekly service about a month ago. I've owned my Orlando…read morehome for more than 25 years and since Blissful Started to provide service, my pool has never looked better! Jason and James are professional, on-time, and communicative. For the first time in my time in Orlando, I don't have any pool worries! Pricing is quite reasonable for the services provided, but Blissful Waters goes beyond providing the service requested and makes excellent suggestions to improve how my pool is maintained. Living in such a hot climate, I am well familiar with the weekly need to add water to our pool. Even before I had engaged Blissful Waters, Jason suggested that I get a hose bib timer so that his team can take care of adding water each week. I did not know that hose bib timers existed or that they were so affordable. Adding water to my pool is one less thing I need to remember to do, because Blissful Waters takes care of it for me. Each week, I receive via email an excellent summary of the services performed, including a photo of the pool. If I have questions, Jason is just a text away. Quite simply, I am thrilled with the service that Blissful Waters Pool Care provides!

They are very responsive and the gentlemen from Brazil fixed our pool water quality issues and…read morerecommended we remove out plants near the pool to prevent insects from getting into our pool. I would recommend them to ensure your pool is operational as it should be.

This review was edited due to the Owner requesting me to include the whole texting conversation in…read morethe review. I did stop entering the conversation when I suggested he read Yelp. Comments after that were talk of Lawyers and Libel suits if I posted untrue statements. As you can see here, there is no slander or libel, just the facts of the text conversation so to show both sides. Not so sure about the service, i didn't get that far. I was treated horribly by Tim via Text after informing him that my dog was very Ill and ultimately passed away. He was upset I didn't return his phone calls to set up new service and left me the following text message after I asked him for a Chemical Only plan. ME::"Hi Tim,...Sorry it took me so long to get back to you. My dog has been very ill and ended up passing away a few days ago. I would like to have you for my Maintenance. Do you happen to have just a chemical Service or is it just the complete service?" TIM::"Hi Michelle- Sorry to hear about your dog. we do offer a chem only service for $50 you get all chems each week and one filter cleaning a month, or our full service as stated before is $80." ME::"That sounds good, When can u come out? I will have to leave the $ with my sons or or send you a bank check out today." TIM::"I will be in your neighborhood Fri. do you want chem service or full service.?" ME::"Can you tell me what's included with the full service again please?" TIM::"Vacumming each week all chems total brush down of the pool netting the pool and a filter cleaning every other week." ME::" Let's go with the chem service for now if you don't mind." TIM::"It's your call, but going forward, i'm going to need better communication because when we were originally supposed to start your pool, i tried contacting you guys several times to be ignored and waste my time and resources trying to get in touch with you. Is this going to be an issue? ME::"Wow...disregard this request, I will find someone else." ME::"I don't reccomend speaking to potential customers this way!!" TIM::"I don't mean any disrespect Michelle but you cannot deny the fact that I did try very hard to get in touch with you and was hung up on more than once. And I left several messages on this phone# for you only to not have a courtesay call to say sorry there was an issue." I will not apologize for dealing with my families needs in time of a pet's death. I was concerned about speaking to the "Pool Guy". I had other priorities. I only remember hanging up on you once and that was because we were on the way to the Vet's office with sick dog and not only did I not want to talk while driving, I was preoccupied. You kept calling.....so I answered and hung up. When the first one or two calls were not returned, most professionals would lay low and wait for the customer to call. I don't like being talked to like a child from a hired hand!! So, Caroline, does this fulfill your request of the the whole conversation? And yes, I do reserve the right to not answer my phone when it is not convienent for me to answer, just as it is my right to not return a phone call.