Was researching pool services for my in laws and came across this business…read more Sheik came by and assessed our pool situation and made sure he left us well educated on the need to knows of pool care. Reasonably priced within the area.

Normally, I only write positive reviews, but this time I have to speak up. I have used Shiek and…read moreXstream on a couple projects. Most recently he sold us a refurbished replacement heater for our pool/spa. It was a 300,000 BTU unit and good brand. He said the unit had been removed from one of his commercial pools, it was a couple years old and in good working order. He claimed he did a tune up and sold it to us at a great price, fully installed and with a one year warranty. It seemed too good to be true and it was. After two uses the heater started to cutoff at a low temperatures and was useless. of course, we reached out to Shiek immediately but he stopped responding to my texts, I even dropped by his storefront and he refused to see me. The employee at his counter said she would pass the message along that I came by and informed me they were only open on an appointment only basis going forward. The problem with the heater doesn't bother me as much as the stonewalling. I even offered to pay for any parts required to repair the unit in one of my many text messages that he ignored. At this point all I can do is warn anyone thinking of doing business with Xtream - beware.

Very professional . They was very neat clean and there prices are in point …read more They also not only install 20 pool panels but also clean my pool and filter and vacuum the bottom of my pool . I will use them again in a heart best .

I was left speechless last Wednesday when my pool ended its pump time. I let my dog out and she…read morestopped at the skimmer cover. I went to see why she had stopped at the skimmer, and I pulled the cover and the basket. I found a dead frog in the basket. That is after reading the report that stated the basket had been emptied. I texted the service person and he state that the pool was left perfect. Then he stated that he would cancel our check. I guess that I was being called a liar. So be aware that this pool service may not be as reliable as the reviews may lead you to believe.

Jordan was good for the first 6 months and the pool looked ok. However with no notice he stopped…read moreservicing the pool with 2 weeks of advanced payments and stated he would return the payments which he never did. He refused to fulfill his contract and commitment, then ghosted me. I would not recommend him.

All I can say is wow!!! I contacted The Pool Animal when it started to get warmer outside - I was…read morejust dying to get back to swimming! Unfortunately, due to my careless neglecting, my poor pool got incredibly....let's just say, unclean. Jordan (the Pool Animal) himself was extremely nice and informative of his prices and services. It seemed like it didn't take much time at all before he was finished and my pool was brand new! It is the cleanest it's ever been and I can't wait to host my annual pool party now! I will definitely be recommending especially since he can do way more than just pools!!!! Thank you so much!

Bought my first home on Dec 31 never ever had I ever had to deal with underground pools so this was…read morea first. My pool was severely dirty and turning green. Within a week he made it perfect and also fixed my timer. Found him on yelp and asked for a quote not only was he quick responding but customer service was great he went above and beyond and was very thorough with what he saw and what was needed. He is very reasonably priced and very affordable I'll recommend him anytime his work ethics were spot on. Thank you for getting my pool back to splashable!! Lol

Been servicing my pool for about 18 months now, never an issue and on top of things if something…read morebreaks. Highly recommend this company for your pool needs.

My family and I are new to the Florida 'pool community' and were referred to Wet Splash by our…read morerealtor. Their service has been excellent and their advise for new pool owners just as good. Whenever we had issues with our old equipment, they present us with all the options available and take care of everything within 2 days. We look forward to many years of trusted reliable service from Wet Splash.

I have been paying this company to service my Orlando home and this is how it looks. I have been…read morecalling for two days for an explanation and they won't even call me or talk to me. Very disappointed but the fact that no one will talk to us.

I am sooooo glad I called Aaron to help with my pool. I had him come for a one time service, as I…read morewas having issues with a lot of fine debris in the pool. He and his wife came over to take a look at my setup, gave me a free quote, and spent a good amount of time talking about any questions I had. After he did the work, he let me video him so that I'd have instructions on how to best maintain the pool going forward. Ultimately I want to be the one to take care of my pool, so I appreciated that he was willing to do a one-time service and educate me too. And I'm glad he allowed me to take video, with no issues, so that I could refer back to it at any point. He also said to feel free to call him again if I forget anything or have questions. I can't recommend him enough! If I could, I'd give him more than 5 stars :)

STAY AWAY FROM ABOVE & BEYOND POOLS in NAPLES! The hurricane flooded our pool, ruined the…read moreequipment. We had used Above and Beyond pools to clean and maintain our pool. After the hurricane we had them do repairs at a cost of $15,104.78 to "completely drain, sanitize and refill the pool", replace the gas heater, motor pump, salt system, screenlogic pool control, and spa switch and paid them in full. The day they were scheduled to do that work (Dec. 12, 2022) we had a medical emergency so we were not able to be here. We were never provided photos of the work done, or the condition of the pool - when it was emptied, or when it was refilled. I asked if sanitizing is the same as acid washing and still have not heard from them. In Feb I fired A&B pools from maintaining my pool because they were not doing a good job - it looked bad, the tech never showed up half of the time, and one time when I did have contact with him he said he couldn't vacuum the pool because his equipment was broken. My husband felt sorry for the guy even though there were problems with A&B; the tech said he was going to be fired, which he was in January. Collier County Utilities contacted me in March because of our extremely high water usage (since December 188k gallons!) Had a plumber check the entire house for leaks, and a landscaper check the yard and sprinklers - both were fine. My builder checked the auto fill - which A&B pool neglected to check and it was badly broken and constantly running - so that was a major part of the water problem. Then had the auto filler replaced by a new pool company who also replaced the leaking filter - something else A&B neglected to take care of. The pool is badly stained and that should have been corrected with the cleaning by A&B pool. Finally, to be sure all leaks were corrected, had a leak detection company check the pool. The part A&B had worked on that I paid for was leaking. In addition, pointed out something inside the pool - white circular spots in several places in the pool, one on the steps. These probably were there when A&B did work on the pool, so they failed to remove them properly, and never mentioned it to us. I've been told now that I may need to acid wash the pool, or even resurface it to remove these and have it look clean again! I have called A&B pools numerous times since March and left messages asking about "sanitizing", and informing them about the leaks and the high water usage. No call back from them. Then, I wrote a letter to A&B on May 26, 2023 to ask what "sanitize" meant, tell them about the leaks, and the high water bills. They have NEVER called me. All they do is send a bill telling me I owe them $1650. I got another bill from them today (with the words OPEN UPON RECEIPT written on the outside of the envelope) - no mention of the leak. Their incompetence has cost me $1560 in wasted water plus I still have a leak I need fixed from their shoddy work so I will have to pay someone else to fix that! I may also need to spend anywhere from $5k to $40k depending what the decision is about the spots they left in the pool. My neighbors had the exact situation with their pool and they do not have the spots in their pool or any problems after from their pool company - different than mine. The A&B so-called cleaning of my pool had such a terrible result that it is costing me way more than it should have! They are a horrible company!

Here is my "Thursday Thanks" shout out to this great small business in Edgewood and its Manager…read more Marco. I'm also providing an update on my situation with the replacement Quattro cleaner I received in March 2024. (See my previous review.) First off, hats off to Marco for going ABOVE AND BEYOND for me relative to this product! I'm not sure anyone else would have made this much effort, but he truly values his longtime customers. The new Quattro did not even last 20 months! Starting in September, I noticed the cleaner was not climbing the pool walls properly. It then no longer rotated and would stall at the steps. Marco has been trying to discover what is at the center of this malfunction for several months, replacing various parts in an attempt to get it to work properly. He contacted his local Fluidra representative and they first said the Quattro was out of warranty. Marco would not take that position as a final answer. He requested the manufacturer send an entire new set of "guts" and he replaced every part FREE OF CHARGE. Sadly, the Quattro still does not run properly. I'll be looking to buy a new cleaner in the Spring, but Marco was not finished. He is working with the representative to see what discount I would receive on a future Quattro should I decide to stay with this manufacturer. (Not sure I will do that given the quality problems with this cleaner and the fact the manufacturer does not stand behind its defective product.) However, I give Marco extra credit to attempt to get me the best deal possible. Therefore, a huge amount of thanks and gratitude given to Marco and The Pool Pleaser for standing up for their repeat customers. If you are looking for an outstanding pool company in the Edgewood/Pine Castle area, look no further than Marco and The Pool Pleaser on Hoffner Avenue!!

Worst pool service I've ever had in my 25 years as a homeowner. I explained that I had dogs and…read moreneed to know and exact date/time each week when my pool would be cleaned because often the dogs were out on the patio. They wouldn't do that and instead wanted to call/text before they came over. That would have been great but they didn't even do that. I let my dogs out one day and some guy I've never seen before was standing in my backyard. My dogs went nuts. He sprayed them with water in an effort to not get attacked. Half the time they never showed up at all. I'd rather just clean the pool myself...

I first used Fratelli for a pool equipment issue. Where other services did not return my calls…read morepromptly, Fratelli Pool Service office staff was professional and the service staff that performed the repair was knowledgeable and efficient. I changed to their weekly pool service and this is the first year in many I have not had an algae bloom or any skin irritation. We have an older chlorine pool and they keep it clean, swept, and in balance. I am home sometimes when they are here and see them checking the chemical levels. They have been honest with providing services, arriving at nearly the same time each week and my pool stays beautiful. I am very pleased and believe I get good value from them.

Best pool cleaning company. Always on time. They don't just rush around. They take their time to…read moremake sure everything is perfect. We love this company. Highly recommend!