Pete resurfaced our 30+ year old pool and it now looks brand new. Very professional and honest,…read morehighly recommend!

If you ever wondered how not to represent your own business, look no further than Professional…read morePoolcare and Construction. Today I had the pleasure of interacting with the owner, who parked his company van in a way that completely blocked the view of oncoming traffic for anyone trying to exit the community. The car ahead of me struggled to get out, so I rolled my window down and let him know he was blocking visibility at an actual intersection. His response? "What do you want me to do?" I suggested the obvious: pull up a little so people can see. He said he couldn't because it would block the guest lane. I suggested pulling to the other side. His response? That would block the resident lane. Here's the fun part: there was no one in either lane and still about 100 feet of empty space in every direction. But apparently, basic spatial awareness and public safety were too much to ask. So instead, the owner of this company chose to block an intersection, argue about it, and refuse to move--despite being told it was dangerous. I still couldn't see oncoming traffic, and when I finally made a left turn, I almost got T-boned. If this is how this man handles a simple, common-sense situation--being made aware that he's creating a legitimate safety hazard--I can't imagine trusting him with heavy equipment, construction, or something as basic as pool maintenance. I wouldn't trust him to dig a hole in my backyard, let alone manage a pool, even if he were the last option on Earth. Unprofessional, inconsiderate, and wildly irresponsible. Hard pass.

After more than a year of amazing service, I found out that my regular guy left. It has been…read moreterrible ever since. There is a total lack of communication and effort. My pool is now green soup and when I called for a shock, they told me it was my fault and they aren't interested in my business.

I never write reviews but this is one that I had to write to make people aware not to use Doc Dean…read morePools unless you are ok with it never being their problem or fault if there's an issue. We had Doc Dean Pools for years. Issues are never their problem no matter what it is. For weeks we've had a yellowing green pool and was assured that our pool would be looking perfect for our backyard party. This is not safe for anyone to swim in! Again, Not their fault!!! It still was not looking clean at all after two weeks!!! We actually had to move our party to an another venue!!! This was not their problem again, and again. Now 3 weeks with an unsafe green pool Their son said it's not their fault and was rude and condescending. Then It still wasn't their fault! The son James is especially rude and condescending and extremely curt trying hard to argue with me even after I told him 3 times that I do not want to talk to you right now. He actually said to me " NO, This is the perfect time to have this conversation" I said no not right now because I'm upset about how you are talking to me and that my pool is still yellow after 3 weeks. There have been issues over the years where they would never take any responsibility and I just let it go but this time was different because of the way James was in my face. He had his face so close to my sliding doors trying to intimidate me! Snickering at me. I have terminated their service and am writing this review as I've seen now on this review page with YELP that others have had similar issues.

I would definitely recommend this pool cleaning service. I have been impressed from the first time…read morethey came out left my pool clean and PH levels were perfect to be in for a long time. The pricing is great you definitely do get your moneys worth for all the wonderful services they provide the owner is great on communication and a enthusiastic fellow to get your pool to the top tier that everyone wants you will be impressed.

I have been paying this company to service my Orlando home and this is how it looks. I have been…read morecalling for two days for an explanation and they won't even call me or talk to me. Very disappointed but the fact that no one will talk to us.

Owner is incompetent, lazy, vengeful and malicious. Installed a faulty system, did not fix parts…read moreunder warranty and let warranty expire, caused damages, did not properly maintain the pool chemistry or clean the pool surfaces. To top it all off when I finally terminated his contract, he took revenge against me in illegal ways to cause me harm which I am still dealing with. STAY AWAY!

Bought my first home on Dec 31 never ever had I ever had to deal with underground pools so this was…read morea first. My pool was severely dirty and turning green. Within a week he made it perfect and also fixed my timer. Found him on yelp and asked for a quote not only was he quick responding but customer service was great he went above and beyond and was very thorough with what he saw and what was needed. He is very reasonably priced and very affordable I'll recommend him anytime his work ethics were spot on. Thank you for getting my pool back to splashable!! Lol

Been servicing my pool for about 18 months now, never an issue and on top of things if something…read morebreaks. Highly recommend this company for your pool needs.

Thanks to the folks at Leslie's Pool Supply, we discovered this great pool service and repair…read morelocated in our backyard. The people are very nice that run this company as well as the people working for them. We have Shannon who takes care of our salt water pool and she is knowlegable and she really cares!! I would recommend this company to anyone who is looking for Quality Service!

Are 30 year old pool looks great now. Charles came over to give a quote and we got the best pool…read morecontractor to finish our pool. It looks great!

10/10!!! Very professional and knowledgeable services. I've used their services a handful of times…read moreand will definitely use again in the future.

I need to rave about Tony and Prestige Pools!!! I am having the typical open pool problem due to…read morestorms etc and I asked Tony if possible to help do something very outside his service . I didn't realize all it entails . Do not need to get into the details but immediately after I texted he returned my text and was here today the very next day after regular cleaning to do a lot more extra work just to provide AMAZING CUSTOMER SERVICE ! You do not find many businesses doing this today ! Especially a small business that has many customers with constant problems ! I just want to say thank you and let the community know if you need a pool cleaning service etc that is still run by a very communicative and competent professional call Tony at Prestige . He doesn't take on problem fixes for non customers due to his care of his customers ! I had recommended him to a friend and he turned it down because he is focused on his customers !!!! Thank you again Joey and Tony for taking care of my pool !!!! Wish I could give you a 10 star review!!!

Very unprofessional. Yes his prices are cheap, but you get what you pay for. Will get completely…read moreunhinged if you tell him his crew did not do a good job cleaning and basically call you a liar. If you're pinching pennies I guess use Tony. If you're looking for professionalism go elsewhere.