I thought a day on the lake with the family would be awesome! Booked a boat 1 1/2 months in advance. They charge you right away. They do not do refunds no matter how far in advance you call. They told me (somewhat proudly) not even for the lady who lost her job. (Ok...)
Keep in mind that their website says "first class boat service".
We arrive at the dingy, seedy little place, walk down the rotting dock gang plank to the "marina shop". We waited in the filthy office for 10 min. Not a soul in sight. Hello!! HELLO!!! Nada... The phone rings and this lady pops out of some room.
Oh!! What can I do for you?
We rented a boat for today.
You did??!
Uh...yes, we did!
She looks on the computer, nothing. I don't have you down...
She looks in a binder. Oh! There you are!
Then she proceeds to tell me some employee who is 78, (bless his heart) must of put us in there. They are not ready for us at all.
I think...the 78 yr old had no trouble charging me the full amount almost 2 months ago.
The lady is nice and I feel bad for her. She runs around trying to get a boat ready for us. (Not the one advertised on their site and I thought we were getting.)
She apologizes when the boat doesn't start and tells us she knows nothing about boats. (Are you kidding me?!)
She gets some younger lady to help get the boat ready. She takes a battery jumper and hooks it up to the boat battery and explains, with a cig dangling from her lips, that its no problem. If the engine dies, just hook the jumper to it.
(Are these people serious?!)
Then she takes the boat out to turn it around and back it back in to fill it up with gas. (Sorry, in my opinion first class boat services already have your boat ready or at least gassed up. ) My kids look warily at me as they carry their towels and swimming noodles on board. Thank goodness we brought a cooler of food and drinks. Otherwise the the only option was cheap beer. No snacks, no boogie boards or tubes to rent. Nothing. Not an apology for making us wait, for giving us a boat that might strand us. If we hadn't driven so far, and the kids so excited, i would have canceled on the spot. Thank goodness my husband knows about boats because they didn't explain anything about it. How to drive it, nothing.
We got on board and left the floating dive.
We anchor off a nice sand bar, swim and have a great time.
Naturally when we start the boat up to head back, the battery is dead. My husband spends 20 min getting the battery charged.
Basically, I wouldn't recommend this place to anyone. It's shabby, filthy, ill run and completely disorganized. be careful not to fall through the soggy squishy bathroom floors. Website is not what you get. I have no idea where the pictures are from. If your gonna spend $300 and gas costs for 4 hours, go somewhere else. This place is a joke. read more