This review is long overdue! I've been going to Helen for years, and she never disappoints. Every…read moreset of lashes she does is beautiful, and the retention is always amazing. Her customer service is exceptional--she's friendly, professional, and always makes me feel comfortable during my appointments. There have been many times when I've shown her inspiration photos, and she has recreated the look perfectly, often exceeding my expectations. Booking an appointment is quick and easy, which makes the entire experience even better. The only thing to keep in mind is that the plaza has limited parking, so I recommend arriving 15-20 minutes early to give yourself enough time to find a spot. Overall, I can't recommend Helen enough. If you're looking for a talented lash artist with excellent customer service and reasonable pricing, she's definitely the one to go to. Set prices are also very affordable, making it easy to maintain your lashes without breaking the bank. I wouldn't trust anyone else with my lashes!

The process was relaxing, and I was impressed with how gentle and detailed the work was. My lashes…read morecame out beautiful, full, natural-looking, and exactly what I was hoping for. I've received so many compliments already! I really appreciate the quality of work and the friendly service. I will definitely be coming back and highly recommend this place to anyone looking for eyelash extensions.

First time experience here. It was easy and they listened to what I wanted. I had an overall great…read moreexperience. Lashes looked natural and nice. I will be coming back.

Followed Bonnie from the Milpitas location to this location, & she's by far the best lash artist…read moreever! She definitely knows the style that fits my eye shape, all I have to tell her is the type I am wanting (always classic), & she works her magic. Requesting to get your lashes done by a master/senior lash artist there cost a little extra, but with Bonnie she's worth the extra! 10/10 recommend.

Update!! Still religiously going to Sandy, she's even more amazing over time…read more Super meticulous, talented, cares about your overall experience including comfort and results. I'm never going anywhere else! (No, seriously, please don't ever move or something lol). Definitely book with confidence that you're in good hands and will get the best lash nap of your life!

I'm honestly obsessed with my lashes The attention to detail, how lightweight they feel is just…read moreflawless. She explained everything in detail which I loved so much. I left the appointment feeling so happy. Highly recommend if you want beautiful lashes.

I've been getting lash extensions for 2 years now and I've seen artists that are good, bad, slow,…read moreshitty & amazing. Trust me when I say that Anna is top notch, 5 star quality!! She listens to what you want and her quality of work is superior. Most importantly, no cheap glues or damaging techniques are used. After seeing more than 6 artists over the past 2 years, I definitely get the best value and quality from Anna. There are not huge clumps of lashes & no chunky glue at all!! She's careful and I never feel any type of burning or stinging (I've felt this with other artists). I have great lashes to begin with, so my lashes can hold a mega volume set easily! **not every eye can do this, so ask what style is best for your eyes!! I've gotten fills 3-5 weeks with Anna and people are constantly telling me that my lashes look great and full!! Even after 5 weeks, I was still getting compliments and my lashes looked great. Most importantly, my lashes are still healthy & fall out naturally. Here's my personal description (check out my pics too): Week 1 - mega volume, more dramatic, sexy & full Week 2-3 - volume, full, flirty lashes Week 4- long, wispy lashes, less dramatic Week 5 - simple set, long wispy lashes with minimal volume Appointments are 2 hours for fills, so bring your headphones and take a nap! Keep in mind, I do mega volume fills, so this probably takes longer than other styles. Price is so reasonable for the quality Anna delivers! CASH is preferred & make sure to tip ladies!! She's so talented and you won't regret it. I now try to do fills every 4 weeks depending on my schedule. Anna is so accommodating & always can fit me into her busy schedule (various shop/home locations). She does a lot of out of town trainings, so book with her early!! It's super convenient because she texts as well. Thank you Anna for your work. You give me life & I cannot see anyone else except you!!

Anna is such a great lash artist, she always makes my lashes BOMB. My fav lash tech in SJ, she…read moredoesn't take a long time and she always makes me feel comfy while playing soft music. I'm always In and out, I usually get my lashes done in the morning and since she's so fast I have time to spend the rest of my day. Definitely recommend

Great experience with Hanna- she's really kind and I felt really comfortable immediately, the…read morelashes look amazing, and her communication + instructions (on how to get to the location and post lash care) are very clear. Would highly recommend!

I threw Hanna a curve ball and asked for a more spikey anime set and she delivered!!! I'm going to…read morea wedding and I feel like this set opens my double eyelids so much more. I love how fluffy and soft they look without being too heavy, my favorite set yet!! She's always so gentle with my eyes, I can tell she really takes her time and cares about her clients.

I've been getting my eyebrows threaded from Surinder for the last 5 years and have not gone…read moreanywhere else since. My brows turn out perfect every time. Not only does she take the time to perfect the shape, but she lets me know if one might need a little longer to grow out. Surinder is extremely thorough, and her space is always clean. She's amazing, and I can't recommend her enough!

She has a cozy little cottage boutique in her own home , very clean and organized . My husband and…read moreI have been getting our threading and waxing from her for a few years and I absolutely love her . She is so precise , takes her time and doesn't hurt as much as other threaders .

This place was super clean friendly people. Tracy did lashes I loveeed them. I was stressed out…read morelooking for a new eye lash place and no one would take me in. She sees you by appointments and she happened to have one on Sunday afternoon. I was so blessed to land at this place I love her work the quality is super she is super pleasant and the place has such a relaxing vibe definitely coming backThank you Tracy

Super sweet and accommodating! I got super bad eyelash extensions from another store and TJ Brows &…read moreLashes took them off so easily and kept my natural lashes in tact!!! I didn't get any names but I highly recommend this shop, they know what they're doing and they keep you informed the whole time.

Bae Lash Pro is truly the best lash studio in town! The lashes are always lightweight,…read morelong-lasting, and look absolutely stunning. The space is super clean and relaxing, and the lash technician is incredibly skilled, gentle, and detailed. I always leave feeling beautiful and confident. Highly recommend!

I've had many lash lifts before, but this was honestly the worst lash lift experience I've ever…read morehad. After the initial service, my lashes were very uneven. One side was lifted much higher than the other, some lashes were sticking straight up, and others were bent, crossing over each other, or pointing in different directions. By the second night, I realized that one of my actual lashes was pointing downward and poking my eye, causing discomfort. I took close up photos and texted Thi to show her what was happening. Her response was simply, "No problem I can fix." There was no apology or acknowledgment that something had gone wrong. I was disappointed by the response, but I still decided to go back because I wanted to give her a chance to correct the issue. I have a busy schedule as well, so returning meant taking additional time out of my day to have a problem from the original service corrected. Still, I made the time and went back hoping she could fix it. After the correction, my lashes looked somewhat better, but the result was still uneven. Some of my upper lashes were still bent and going in different directions. What upset me even more was that after the correction, some of my lower lashes became visibly crimped and wavy, even though my lower lashes were not supposed to be treated. I also began noticing approximately 2-3 lashes falling out almost every day. When I went back for the correction, I was also disappointed by how the situation was handled. I still did not feel that there was a proper apology or accountability for what had happened. I WAS TOLD THAT I COULD GET A REFUND AND GO SOMEWHERE ELSE TO HAVE MY LASHES FIXED,, but I had already taken time out of my schedule to come back specifically to give her a chance to correct the problem. I also want to clarify something regarding my next appointment. Immediately after my initial service, I had booked another appointment for 8/17. I have a busy schedule and generally prefer to book appointments well in advance, so I scheduled it before I realized the extent of the problems with my lashes. After everything that happened, I had no intention of returning. However, I later received a message saying that my 8/17 appointment had been canceled even though I had never requested the cancellation. Although I wasn't planning to go back, canceling an appointment on my behalf without any communication still felt unprofessional. What disappointed me most was not only the result of the lash lift, but also the way the situation was handled afterward. I understand that mistakes can happen, which is why I contacted Thi directly and gave her the opportunity to correct the service rather than immediately leaving a negative review. Unfortunately, even after returning for a correction, I was still left with uneven and bent upper lashes, crimped lower lashes, and ongoing lash fallout. I've included photos and screenshots so others can see both the results and the communication for themselves and make their own judgment. Thank you for your response. I would like to clarify a couple of things. When Thi and I scheduled my next appointment for August 17 immediately after my initial service, I was never told that a deposit was required or that the appointment would be automatically canceled if a deposit was not completed within a certain timeframe. Had that been explained to me when the appointment was booked, I would have understood the cancellation. I also understand that English is your second language because English is my second language as well. For me, this was never about perfect English or the wording of a text message. A language barrier was not the issue. Empathy and accountability do not require perfect English they can be communicated through tone, actions, and the way someone responds when a client comes back with a problem. When I showed you what had happened to my lashes, I was not expecting perfect words or a perfectly worded apology. What mattered to me was feeling that my concern was genuinely acknowledged and that there was some understanding and regret about what had happened. Unfortunately, I did not feel that through our text communication or when I returned in person for the correction. I appreciate your apology now and your offer of a refund. However, my review was based on my actual experience: the original lash lift, having to take additional time to return for a correction, the condition of both my upper and lower lashes afterward, the ongoing lash fallout, and how the situation was handled. My intention in sharing this review is not to criticize anyone's language ability or intentions, but simply to provide an honest and factual account of my experience. UPDATE: After my review, I received repeated messages from 7:00 AM throughout my workday asking me to remove it. I felt pressured and uncomfortable all day. I shared my honest experience to help others, not for a refund. The screenshots speak for themselves.