This place was so cute and super girly! My daughter and her friend had a great time having a party here with their ten friends! The young ladies that work here did a great job with doing all of their nails. We purchased the Jaimie exclusive for $550. Our party started at promptly at 2pm but it seemed to be over before the set two hours. It would have been nice to have another activity to last a little longer or have something for the girls to do for the last 30minutes to fill in the time. At 3:50 the young lady told us our party was over. But it was ok because with girls were ready to go. Also, the online description of the party said the spa would be private during our party but they did have other appointments being done during our party time. Overall the girls had a great time and the place was very cute! All of the moms kept commenting on how cute everything was and they would like to have a Party here as well! read more

BEWARE! The staff called COVID-19 a "scare" and refused to issue me a refund for a party I booked for the first week of April. We are in the midst of a worldwide pandemic and the staff has totally ignored the fact that the virus can linger in the air for at least 2 hours and up to 45 hours on surfaces. Asymptotic persons can be contagious and not show symptoms for 2 days. See email where the staff denied me a refund and called this deadly virus a "scare". Ladybugs staff diminished the serious nature of the spread of a virus where global health professionals are strongly urging us to practice social distancing. Because of their lack of awareness about the prevention of the spread of illness and disease, I DO NOT TRUST that they could provide services like manicures, pedicure or facials, especially to children. I worry that they could be exposing children to all types of germs, especially with an attitude that a pandemic as serious as COVID-19 is a "scare". See the 2nd screenshot of their email response when I stated that they should read CDC guidelines. SHAMEFUL!!!!!! NOT TO BE TRUSTED!!!!! read more

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We love Ladybugs Kids! Miss Jessica is amazing and always goes above and beyond to please her guests! Our first experience was in summer 2018 and we went back February 2021 and she's still amazing! My daughter loves this place and I do too! Even with Covid the staff makers sure to give a great experience and still be safe! read more

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Very unprofessional! Will take your money then cancel your party with no refund beware!! Horribly ran business that needs to be shut down.

My little girls have grown up at Ladybugs (view pics from 2017 and 2019)! It is the only little girls spa that I'll bring them to - it's a space where girls can be girls and parents don't have to worry. The owner, Jessica, is amazing. She is so accommodating, welcoming, and makes you feel like family. If you're considering have a party here, or bringing your little one(s) by for some special girl time, do it. You won't regret it!! read more

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We had our appointment set 3 days in advance for four girls (2 BFF packages :mani pedi facial or makeup and a tiara for $170) She had no staff onsite and had her young daughter do another little girls toes which the owner herself ended up redoing, our appointment was at 1 and all the girls have gotten done is their nails (consisted of literally having lotion on only the top of the hands and slabbed some low quality polish) and we are still waiting on toes , which now it's 1:50 PM. This was so poorly managed , I wanted to walk out so bad. She kept stopping what she was doing to take calls(personal calls) So I told her just to stop and that I would pay for what was done , worse experience , followed by cash only which I did Not know about and yes I paid $60 just for that !!! Also she mentioned that it was to kitty for my 10 year old , but maybe if she would've had sufficient staff it would have not been such a bad experience I don't recommend this place to anyone , not even your toddlers. You're better off going to the nail salon down the street *which I did 4 professional pedicures and manicures as well as my own pedicure for $100 And her excuse of not having staff was" ugh , college girls right?" Waste of time (sigh) read more

What a perfect place to have a spa day for princesses! I chose Ladybugs for my daughters 5th birthday celebration and I was completely satisfied with everything from start to finish. I will definitely be coming back in the future. read more

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I called days ahead to schedule an appointment for my daughter's 7th birthday. Her request had been to go to a spa to get a manicure and pedicure. We arrived at our appointment time and the spa was CLOSED! I called the number on the door to leave a message that we were there for our appointment. My 7 year old birthday girl was literally sobbing. About 15 minutes later, someone called me back and stated apologetically that she had not been told about the appointment, but could see my daughter the next day. Unacceptable from a customer service standpoint and a terrible first impression. Things happen, but the manager should have called and offered some type of gift card, etc. as a sincere gesture of apology on behalf of the business. read more

I've come to this kiddie spa multiple times everytime the experience is awesome! Whether its been a walk-in day, birthday parties or parents night out I'm always super pleased. My step daughter loves it here Make me wanna be a princess again . the proprietor is amazing always a great host and smile on her face. read more

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We had my daughters birthday party at Ladybugs yesterday after rescheduling 3 times due to COVID. The Jayme package ($575) came with Up to 10 guests (below list is pulled directly from their website) Manicure with choice of nail polish & lotion Pedicures with Sugar Scrub & bath bomb Beauty Bar Room with choice of Make Up & Face Jewels Make Your Own Lip Gloss Pizza Order Placed Runway Show & Music Decorated Party Room with Popcorn & Fancy Drinks Ice Cream Bar Tiara, Birthday Sash & Trip to the Treasure Chest for Birthday Guest. When we arrived no one really greeted us, the staff was very young (like teens) and not very friendly. The salon was cutely decorated for kids. A person came for an interview as our party was beginning...seemed a bit odd. Not sure if the owner was there but not a single person introduced themselves. The girls all seemed to be having fun getting their nails done, but a "spa" treatment was kind of a joke. The pedicure stations were filled with a bucket of soapy water, there was no sugar scrubs or bath bombs as advertised. No lotion either. The nail and toe polish was put on super sloppy, some kids even had it on their skin. The staff didn't really interact with the children at all. We then moved on to the makeup and again the kids were very excited. The makeup was the glossy cheap costume makeup but little girls do not mind, however it was just slathered on and clumpy. Only one kid got face jewels and we had to ask if the rest of the girls could have them too. Make your own lipgloss NEVER HAPPENED, nor did they even acknowledge it was suppose to happen. I didn't even realize this until we were gone and my husband mentioned it. Kind of a bummer cause the kids would have loved it. Not sure the staff would have been able to organized it well based on what I have already witnessed. The runway music show was kind of a mess. The girls didn't know what to do and the staff just disappeared into the back while it was happening. If it wasn't for my husband pretending he was a model the girls wouldn't have had a good time during this. Decorated party room was kind of a joke. Dollar store decorations and not in abundance. We had a frozen theme and the only things frozen were the table cloth and plates that i have seen an Dollar Tree (not knocking dollar tree cause i love shopping there) but they could have stepped up their game a bit. There was no popcorn only a bag of cheese-it's on every plate. The "fancy drinks" were just bottled Minute Made pink lemonade in a plastic champagne flute with a straw. They were filled so high that the girls were spilling everywhere. We had to ask for the glasses to be refilled and the girl seemed annoyed that she had to do it. The pizza was from dominos and tasted fine. However for $82 a child (we had 7 kids total) a cake is not included only pizza. We had to bring our own cake which is kind of ridiculous for the price of the party. We were promised an Ice Cream bar with Dippin Dots but they just gave out Bryers cups. Probably the safer option during COVID. They did give my daughter a crown and sash to wear, but I had to ask them about her being able to pick something from the treasure trunk. They looked at me dumbfounded but finally said yes so she was excited about that. We had about 30 extra minutes, I'm guessing because we didn't get the lipgloss making station. I allowed my daughter and her friends to open her gifts. After they started we were told we had to clean up and leave because the next party was about to arrive and the last 15 minutes of the party were for "cleaning". Not sure how that should be part of our time instead it should be between parties. At no point were we ever told this prior. All and all it wasn't a great experience but I am giving two stars because the girls had a good time and they were fed. Not much else deserved any stars. It was expensive and poorly managed, cheaply decorated and lacking quality. We definitely didn't get what was advertised. I'm glad my daughter and kids were happy and had a good time but I would not come back to this place. read more

I brought my daughter here for a manicure and they were so patient with her. The lady doing her nails made sure she felt totally pampered. I would highly recommend Ladybugs Kids Spa. read more

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Beautifully decorated. Vibrant ambiance. The young lady whom serviced my 7 year old was very pleasant and swift. However, I'm not to sure if I will return. Simply because the establishment did not feel welcoming during my adventure in trying to give my money for services to be rendered. It was cold and beautiful. Prior to visiting this beautiful business, I visited the website, which caught my eye evasively. I called to schedule an appointment, the person whom answered the phone did not answer as if it were a business...but I brushed that off. It happens. I can tell that the young lady was busy, so I tried to make it as quick as possible. Scheduled appointment...question...boom, I'm done. The day before the appointment, I called to cancel (sick happens); no one answered so I left a voicemail. No return call. A of day later I just popped up because the website says 'walk-ins', which led me to believe that I did not really need an appointment. Establishment was closed. So I tried making an appointment again a couple more days later, no answer repetitively for hours. (Hey...it was Spring break week and my baby wanted to go to THIS place...so I MADE IT HAPPEN) Finally, a young lady answered as if it were a home again, lol. I just proceeded to make an appointment. Appointment day. Approaching the front desk I saw a 'CASH ONLY TODAY' signage (that was in the same spot when I popped up) I inquired and the young lady confirmed the signage to be accurate. I chuckled because she said it so swift that she was able to plug in that there was a 7-eleven within walking distance from the business, which led me to believe that she'd said it many of times prior...lol. I went to get cash, returned. But what was awkward was that there were NO ADULTS around. Just the young lady and another very young lady‍ It was physically cold, but sooo freaking adorable. This business would BOOM with a little more TLC. Otherwise, it was a great beautiful nightmare for my babygirl who loved it! The things we go through for our loved ones read more

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HORRIBLE CUSTOMER SERVICE!!! BEWARE! UNETHICAL! I booked a spa party for my 5 year old prior just before the Governor ordered non essential businesses to close for Maryland to close. I contacted this vendor by text to cancel the party and requested a refund of my deposit, once I realized we would be prohibited from having a large gathering and non essential businesses would be closed. My family is soon moving to the west coast, and I will not have an option to book this party at a later day. I called and got no response, then sent a text and was told to send an email to the owner. Initially, the owner responded quickly and told me that she would issue a full refund for my deposit. She asked me to provide an address and that it would be processed. It has now been 2 months, and despite several attempts to contact this vendor via email, I have still not received the refund for my deposit. read more

Unprofessional, lack of communication and when there was communication, it was as if I was communicating with a child. Save your time, YOUR MONEY (because you'll definitely not get it back) and your sanity. read more

Came here for my niece's 6th birthday party! The staff was great and worked very well with the girls! The decorations were great and the girls had a GREAT time! Enjoyed the spa!!! read more

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Beautifully decorated. Vibrant ambiance. The young lady whom serviced my 7 year old was very pleasant and swift. However, I'm not to sure if I will return. Simply because the establishment did not feel welcoming during my adventure in trying to give my money for services to be rendered. It was cold and beautiful. Prior to visiting this beautiful business, I visited the website, which caught my eye evasively. I called to schedule an appointment, the person whom answered the phone did not answer as if it were a business...but I brushed that off. It happens. I can tell that the young lady was busy, so I tried to make it as quick as possible. Scheduled appointment...question...boom, I'm done. The day before the appointment, I called to cancel (sick happens); no one answered so I left a voicemail. No return call. A of day later I just popped up because the website says 'walk-ins', which led me to believe that I did not really need an appointment. Establishment was closed. So I tried making an appointment again a couple more days later, no answer repetitively for hours. (Hey...it was Spring break week and my baby wanted to got to THIS place...so I MADE IT HAPPEN) Finally, a young lady answered as if it were a home again, lol. I just proceeded to make an appointment. Appointment day. Approaching the front desk I saw a 'CASH ONLY TODAY' signage (that was in the same spot when I popped up) I inquired and the young lady confirmed the signage to be accurate. I chuckled because she said it so swift that she was able to plug in that there was a 7-eleven within walking distance from the business, which led me to believe that she'd said it many of times prior...lol. I went to get cash, returned. But what was awkward was that there were NO ADULTS around. Just the young lady and another very young lady‍ It was physically cold, but sooo freaking adorable. This business would BOOM with a little more TLC. Otherwise, it was a great beautiful nightmare for my babygirl who loved it! The things we go through for our loved ones read more

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Paid for a very short mani and pedi for my daughter and it was really just her getting her nails and toes painted..nothing special. I wasn't going to complain since it's partially part of the experience. BUT when we were leaving, one of the sweet employees gave my 6 year old daughter a balloon and the owner said "who gave you that balloon? I'm going to need that back because it's part of a package" EXCUSE ME! First of all, we are paying customers and second of all you are going to take a balloon from a 6 year old and totally make it a scene where everyone was watching?! She didn't even want to take me up on an offer of paying for the latex balloon that really wasn't worth snatching g from a child! I really don't appreciate that treatment. And after all of that she told my daughter that she could keep it. I will NEVER return to this business for service and since I am a popular blogger I will make sure my review is known! read more

Had an amazing time at Ladybug spa! This place was everything! The girls got their nails and toes done. Walked the runway and then sat down and had cupcakes, pizza and drinks. What a great place to go and a wonderful place to celebrate a birthday!! read more

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HORRIBLE CUSTOMER SERVICE!!! BEWARE! UNETHICAL! I booked a spa party for my 5 year old prior just before the Governor ordered non essential businesses to close for Maryland to close. I contacted this vendor by text to cancel the party and requested a refund of my deposit, once I realized we would be prohibited from having a large gathering and non essential businesses would be closed. My family is soon moving to the west coast, and I will not have an option to book this party at a later day. I called and got no response, then sent a text and was told to send an email to the owner. Initially, the owner responded quickly and told me that she would issue a full refund for my deposit. She asked me to provide an address and that it would be processed. It has now been 2 months, and despite several attempts to contact this vendor via email, I have still not received the refund for my deposit. The owner's response below is untrue!! I have never received a refund, nor have I received a response to several emails informing me of the status of this refund. I have now filed a complaint with the BBB, and they are stating a 5 year old policy as the reason why I DIDN"T receive a refund. I have an email in writing from them, promising a refund which should supersede the 5 year old policy. Which is it? Have you sent a refund, or are you refusing to provide a refund, against your promise to me in writing?!?!?! DO BETTER! 7/1/2020 update I opened a BBB case against them and they have refused to resolve this case. I have never received a refund from them. They will not find a check cashed from me for a refund. In fact, their response to the BBB was that they wouldn't issue me a refund. Even after stating in an email they would! Unethical!!! The least they could do is reissue a refund or send via cash app in the same way I paid my deposit. This is horrible!!! April 2021- still no thing out response from the company! They should be ashamed. read more

Very girly! My daughter was treated like a little princess. The proprietor paid a lot of attention to detail. My daughter had a mani and pedi, a snack and a little punch in a fancy martini cup. I'm very interested in their other services. read more

Ladybugs Kids Spa - Party & Event Planning Near Me - Crofton, Maryland

I took my daughter and her two friends to Ladybugs Kids Spa and it was a great experience. I loved the atmosphere and the young ladies had a great time. The customer service was amazing. I needed assistance with choosing the best package for the kids and I was assisted a great deal. I will definitely bring my daughter back here. It was a perfect way to celebrate her birthday and she really enjoyed herself. I have nothing but great things to say about Ladybugs Kids Spa. read more

I decided to take my daughter, niece, and little cousin to this establishment. We were told our appt time was 2:20 pm but if we were running a little late that we needed be there no later than 2:30. We arrived at 2:27pm and were asked to wait at the door while the party that was scheduled before us were trying to get situated. That was fine, I came in and asked the owner about the price of the services. She said $30 per child for mani pedi's. Cool, but I called Friday and it was $29. Didn't say anything because I wanted to see how this would go. We were asked to come in and have a seat due to the party before us arriving late. I take my tribe and we go have a seat and wait our turn. Before you know it, it's after 3pm by the time they get to sit down for their services. I'm like ok, they should have a good time with this. Instead they rushed through the services and the owner came and said we are sorry we booked a last minute party and their here. I looked confused because here we are with an appt time and the fact that the first party was late you completely rush through providing services to my little tribe of 3. No sooner than they sat down to get their feet done, within 5 minutes they were getting up and getting their nails done. Then the owner proceeds to inform me of an additional $5 covid charge that will be applied for each child. When I called I asked about all Covid related information and was never informed of this charge when I called on Friday or when I called on Sunday to make the appointment. Also, they did not inform me that for that day, they were only taking CASH. I handed her the $60 I had in my wallet and asked where is the ATM? She basically had me leave my kids to go to 711 to go get the reat of the money, which was CRAZY! I'm like when I called and I know I spoke to the owner, and these are things you should inform your customers of prior to their arrival and you don't upcharge without notification. Even their website doesn't reflect what they charge. A trip that should have been $87 turned into $105 real quick. Grant it the owner gave them goodie bags but I feel like again this was done because we were rushed out of the establishment and that sucked. Our wait time (sitting) was longer than the time of having services provided. read more

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Tried to come by for my nieces birthday and they weren't open during business hours. Then when trying to call they kept answering and hanging up. Will not come back!!! read more

BEWARE BEWARE BEWARE!!!!! My two nieces have birthdays that are less than a month apart so I decided to have their party together. The oldest one (age 7 ) asked for a spa party. I looked online and found Ladybugs Kids Spa. I was interested in the "Jaime"package which was $550. This package included manis and pedis for all children (10 ), facials,cupcakes ,punch, makeup, and karaoke on a stage. I then contacted the owner Jessica who told me that a deposit of $75 was needed to hold the date. About a week later I contacted the owner to make the deposit. She informed me that I had to use Venmo ( a pay app ) . This app was difficult for me to install so I had my daughter assist me. We we able to make the deposit and the owner sent me a $50 off coupon. This then bought my balance to $425. About a week before the party I paid the balance through the app.A couple days later I realized the money hadn't been deducted from my account. I then contacted the owner to ask her did she receive it and she said no. We went back and forth about how to pay the balance. When I suggested to pay in person she wasn't going to be available until after 3pm (rush hour). She then sent a request through the app in which I made payment and it was deducted from my account immediately. Upon leaving out for the party I noticed that I had been charged two $425 balances!! I immediately contacted the owner who told me to dispute it with my bank(which I found strange that she knew what to do because I never had dispute anything with my bank)and she wouldn't be at the party because she had a family emergency.We arrived at the party and we had 4 children instead of 10 . The party was hosted by young pre teen and teenage age girls!! Although my nieces were comfortable with the girls painting their nails etc. I felt as though an adult should have been present.Out of nowhere an adult shows up with another teenage girl saying "Tell her this is not a threat not it's promise !!" I was confused about what was going on so I looked outside to and saw the police in the parking lot talking to the adult who made the statement and the teenage girls!! I contacted the owner who apologized for the incident and tried to compensate by offering ice cream and stuffed animals to my party. I was thankful that my party didn't know what was going on. I contacted the owner about refunding my initial payment and she kept saying that she never received it. I contacted Venmo who said she did. I also contacted my bank who refunded $425 a week later. My bank said they will investigate her . This was a total nightmare!! I now will never pay through an app!! My trust in allowing someone to "handle " my precious nieces birthdays has been ruined. The atmosphere was unsafe ( ran by teens )!! The teens weren't in uniform!! I didn't know who worked there or what!!The owner wasn't present and didn't come when a problem arose nor did she send an adult to help the teens with the complaining lady and police.The table was set with a thin plastic tablecloth and was not inviting at all!! Overall I did not get what I paid for nor did she offer any money back for the inconveniences !!! I was looking for a place where I didn't have to lift a finger and was drawn into an unprofessional mess . Her concept and shop was beautifully decorated but she lacked in professionalism by not being there and taking two balances from me. I just wish that someone would have warned me before I spent my money. I use Yelp when inquiring about businesses and I am happy that there is a place to voice opinions and experiences . I hope I am able to save someone else the time and money. read more

Ladybugs Kids Spa - Party & Event Planning Near Me - Crofton, Maryland

I love love loveddddd my experience here! I took my niece & daughter for her 4th birthday to get mani and pedi's. we ended up doing the "birthday girl" package for my daughter & my niece got her nails, feet, and makeup done. they had a ball & really enjoyed the services as well as enjoyed the host "Jessica" & her Daughter :) to top it all off the host was super nice & patient she even gave us a little discount off & gave my niece a free Tiara Crown because she wanted one soo bad lol. all in all we ALL are beyond satisfied with our experience and will definitely be going back. not to mention the spa itself has a super cute set up Inside, there's literally so much for your little one to do and enjoy. If you are thinking about visiting, I highly recommend your little one will leave happy & feeling amazing! Thank you so much for everything and helping to make my daughters 4th birthday complete read more

Ladybugs Kids Spa - The girls getting their feet & nails done - Party & Event Planning Near Me - Crofton, Maryland

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I was very unhappy with the owner, Jessica, of Ladybugs Spa. She was not only unprofessional but rude. She was not a friendly, welcoming, or accommodating person. We paid good money for rudeness "SMH" I do not recommend this spa. read more

First thoughts: Very RUDE (owner Jessica and staff), unprofessional, dollar store standards and poor management skills. If i could give 0 stars i would. As the payee, I was so upset and very disappointed with our experience at this so called entry level business. What is advertised and promised is not what you will receive no matter how many times you ask them about things prior to the party, they will tell you yes and then not provide. The young staff are not welcoming, they did not interact with my 9 girls much, blah and mad faces the entire time. They did NOT make my daughter feel special at ALL. We felt like we were paying but bothering them at the same time. We were treated like second class citizens. We were even told we could not finish our paid for party because they had to clean up. Clean up policy is 15 minutes of your scheduled time and they tried to take 30 minutes of my paid time. The owner finally came in with cupcakes that should have been there prior to the party and barely spoke. What was supposed to be an upscale party (so i thought), turned into dollar central $700 later. The carpet was soak and wet and the floor was nasty. My girls were supposed to have robes and slippers but the owner got offended when I asked about it and said the party prior to mine ruined them because they ate cake while wearing them but then she told my husband that the robes would have only been worn for 8 minutes while getting nails and toes done anyway. We told her that was no the point. I paid for what i paid for. Come to find out we were told many lies. They advertised designs for nails and toes and the staff tells me they don't know how to do designs. The moment we arrived, the kids were rushed with soaking their feet for 20-30 seconds, no drying time, messed up nails and rushed job throughout the entire process. My girls did not get robes or slippers that i paid for, they did not get to make their own candy bags as they were told they would. They could have made lip gloss but they chose to make bags instead but the staff took that moment away as well and made the bags for them. Makeup was glitter smeared on their face. Again, the floor was soak and wet and my girls had to walk around barefoot on the nasty wet floor. We were supposed to have an instructional paint session but they just painted whatever they wanted. The staff gave out the canvas with no Instructions and then said the girls started painting when they shouldn't have but again how are they supposed to know to wait if you don't give instructions. I had to say something about it being instructional before a staff even parted her lips. She blamed the kids for everything. This entire experience was awful. It was not worth a penny of the $700 I paid. Dollar store cup cakes and plates. The theme was not unicorn at all, luckily I had my own unicorn cake made and brought balloons. They had one unicorn balloon, the rest were not the theme, the table cloth was not unicorn theme, just pink (dollar store), and the cupcakes were not unicorn themed and no banners. Rude staff, the stage was slippery and a safety hazard and most importantly the carpet was not sanitary; couch and chairs dirty. No refund or accommodations made at all so I paid for a very very poor party that was valued at $100 if that. The owner told me I need help instead of owning up to any of her and her staff's mistakes. She said she would contact her lawyer because I am trying to discuss my terrible experience with her. Pictures of wet nasty carpet attached and blah facial expression of staff throughout our scheduled and paid time. No friendly faces here. If you have standards of any sort, this is not the place for you and your daughter. The staff is a reflection of the owner (Jessica) who the staff look at as an example. Luckily my 9 and 10 year old girls don't have a clue or know the difference between good and bad service read more

I took my daughters and three of her friends to the Ladybug Kids Spa for her 10th birthday. She absolutely loved it. They have a variety of services to include: manicure, pedicures, slime stations, make-up, facials and etc. I made an appointment a week in advance. I did not have to wait upon arrival. The spa was very clean and the decor was lovely. The price was very affordable. I would definitely go again!!!! read more

I took my daughter here to celebrate her 6th birthday with some friends. They absolutely loved it!!! It was decorated very nicely and kid-friendly. The girls loved the pedi, mani, make up and the stage with props. They even played whatever song my daughter wanted so they all could dance on stage. I'd definitely recommend it to anyone and we're going back for sure! read more

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Wanted to treat my girls to a kids mani and pedi. While not new to the DMV area, I'm pretty new with looking for a child appropriate spa that could accommodate use same day. With little to no hope I made the call to Ladybugs Kid Spa.. the lady who answered (didn't catch her name) was very upbeat, happy and more than willing to get us on the books for an appointment today. Before getting off the phone I was made aware that my daughters will be the only two in the spa due to Covid and everything is disinfected immediately after use. I was running a few mins late, they gave a courtesy call to make sure everything was okay. Once we arrived the online photos does the place no justice!!! IT'S A BEAUTIFUL space.. my daughters initial response was OMG it's PINKKKKK my favorite color lol! While rushing I left my youngest daughters mask in the car, the owner quickly offered her a kids disposable mask to wear so I wouldn't have to go back out in the rain. I thought this was so sweet and well prepared! After picking out their polish color they where placed at a nice table to soak their nails. It was like a little private and personal spa for both of my ladies. While my little ladies where getting pampered Mrs. Taylor the owner took time to sit and chat with me. She shared a little of the history for the shop and the new and exciting things she has in the works. After touring the party room and hearing about the updates she's adding to the place had me ready to put down a deposit for my daughters birthday in December (if it wasn't for having to discuss it with their dad we would have booked)! I'm a assistant manager in the retail world so customer experience is everything to me, Ladybugs Kid Spa gets an A++! The highlight of the whole visit for me is when my 3 year old ran up to Mrs. Taylor and asked if she could walk the runway before leaving. Of course she said yes asked her what her song of choice is and cheered both girls on as they ripped the runway!! If you are looking for a day out for your little ladies trust me you can't go wrong with a spa day.. especially if it's at Ladybug Kids Spa!!!!!! Thanks again Mrs. Taylor and crew for the awesome hospitality, you have gained life long ladybugs :) read more

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My daughter had her birthday party here and it was great! I usually spend the same amount of $ at a home birthday party when you calculate food and everything else. I didn't have to do anything and I appreciated that the most. The kids were engaged the entire time and had a ball. The staff was very pleasant. read more

Such a GREAT Experience! My daughter wanted a spa day with some of her friends for her birthday. We are so happy that we found Ladybugs! The staff was super nice and I love how well they interacted with the girls. The owner was there and made sure everything went smoothly. From the mani's, pedi's, facials, make-up session, runway fashion show/dance party, pizza and cupcakes the girls had more than enough to keep them busy. The worst part of the whole event was when it ended because my daughter and her friends were having such a great time! The birthday party package was a great value for what you get and my daughter was treated like a princess! This place is a little hard to find but well worth the trip. I would recommend this place to anyone who has a daughter that is looking for a great girly retreat. read more

I booked this spa for my 6 year old birthday 3/20/21. I only gave it 3 stars because the staff was very inattentive (2 of 3). I had to ask that they clip my daughters nails as well request the candy bar ( candy bags ) after we were told that if they're done eating we can get our coats. I feel if the owner was present the experience would have been Much better. Most of the time the staff was on their phone and was not very interactive with my daughter. I don't think that the staff made her feel that this day was her special day other than giving her a tiara. Though my daughter enjoyed herself I feel that the staff lack enthusiasm without the appropriate supervision. read more

OMG my girls always love coming here. N I have lots of girls in my family. The service is BOMB . COM, so professional and a girly atmosphere. It truly makes little girl's feel special. read more

It was such a AMAZING experience. My daughter absolutely enjoyed herself. So many treats and everything to make her feel like such a princess. If you have a daughter 14 and under I highly recommend you bring her here. She won't be disappointed. read more

I took my granddaughters there today for mani/pedis. They both enjoyed the experience & get wait to go back. The staff were patient, polite & respectful. Service was provided with a smile. I hope that we will be able to get back when the weather is warmer. Rhonda read more

I wish I could leave a no star review! I had high hopes for this place, so I booked a party for my daughters birthday party for April and paid March 14th $570! When Covid happen the kids were put out of school and we were quarantined, for some reason this so called establishment told me that they were still open and they were taking the proper precautions to make sure everyone was safe and it wasn't that serious, and that they do not issue out refunds. For one I was not told that over the phone when I called and set the party up, but I asked to speak with a supervisor and was told she only does emails on certain days of the week, and she is out of town because she had to go pick her son up from college due to Covid! I emailed and still have yet to speak to a manager! Oh and to make matters even worse the lady answering the phone calls and text she was made aware that one of the parents that were suppose to be in attendance to that party was infected! So thank God we cancelled! Please book somewhere else, because these people have no regard for you only your money, no matter if it's life or death! read more

This place is fantastics for parties. They took care of everything we just had to show up. The girls all had a blast, make up, fancy nail designs, singing, dancing. It was so much fun. read more

There's no other place I love to take my princess!!!!!! Plus the owner is sooo engaged w the kiddies and I love it!!!

The staff was very nice and helpful but the overall experience wasn't amazing. My daughter loved it. Not worth the money. For example: They painted my daughters nails and toes no foot or hand massage. The facial was a store brought one which didn't fit her small face because it was for an adult. The candy they gave my daughter was old and we ended up throwing it all away. Very disappointing. read more