Terrible experience. Booked for two days and left early the next morning. Tenant not guest in next…read moreroom fighting one hour after we arrived at 5:00pm. Not a good start. Locked our door from inside at 7:30pm. Then loud again at 1am & phone call at 3am. No way to lock your door if you go out to explore the town. Grounds unkept room some what clean. Bathroom floor had black hair all over and towels wrinkled hanging on wood rack. Bed was uncomfortable. Room was not the one we were told we were getting when booked. We were offered another night at a different time but not a refund at this time. Not a good birthday experience for my husband at all. Never staying at a Bed n breakfast again.

My husband and I stayed for 3 nights Oct. 2025 paid extra for breakfast and when we arrived, we…read morewere told there is no breakfast because the chef was ill. We should have been notified prior to our arrival, and I would have made other arrangements. The reason we select a bed and breakfast is for the breakfast. My guess is the kitchen is not up to code, and they are not allowed to serve food. The place is filthy, and the host is very unorganized. When we arrived the host took us to our room (no locks on the doors) and showed us our bathroom which was a separate room (we had to leave our room to use the bathroom). The bathroom light was not working and not enough towels. The host told us they would fix the light and then she went to another room and grabbed towels for us. The first time I took a shower I found a dirty hand towel hanging on the shower knob. So, I'm sure the bathroom was not properly cleaned. There was one dresser in our room, and all the drawers were full of personal junk, there was no place to put our clothes other than a hanger that was hanging on the wall. A microwave that didn't work and a small fridge that had ice build-up and needed cleaned were in our room. The downstairs was worse, looked like it hadn't been cleaned since the mansion was built, so bad that we would not sit in the living room or spend any time in the lower level. The day we left we walked around the property, and the place is overgrown with weeds. And on top of all this the host has accused us of stealing two of the nasty towels and breaking a defective window blind that was in our room. I guess they need the extra money to fix this place. We were very disappointed and do not recommend this place.

This establishment is an incredible oasis in the middle of a busy city and a busy life. The hostess…read moreJoanna is a jewel and her decorating abilities are absolutely incredible. My son and I stayed in the French room and I had a ball trying on all of the hats, which the proprietor sprays after each visitor. The decor was so detailed, authentic, and so incredible I could've spent the entire weekend in the room and still wished for more. Joanna caters to your every whim and personally serves a delicious breakfast to your room with hot coffee proceeding it, keeping the same theme as the room. Now I can honestly say I have been to Paris and I'll bet it's better than the real thing! We will certainly be going back for many symphonies in the future and can't wait to see the next adventurous room. I cannot possibly give this bed-and-breakfast, the credit it deserves by simply a review. You really have to see it for yourself. Go and enjoy and above all relax! Thank you, Joanna. We will see you soon. Always, Maribeth and Noel.

My wife and I went to Grace Manor on our wedding night and had a magical time in the Mexican Suite…read more Then we returned a year later for our anniversary in the French Suite. Then we returned again for our 13th anniversary in the Asian Suite. Each time the room was impeccable, the breakfast was delicious, and the staff friendly and accommodating. We will be back again!

Absolutely surprised in how comfortable & pleasant this property actually is. I stayed here when…read moretraveling from New York City to Lancaster, PA for the weekend, and decided to stop here for two days. The property conveyed a first impression of being recently renovated within the last couple of years, while having a good amount of parking throughout. The property is located adjacent to a Mason Lodge and up a slight hill, of which I found these surroundings to be super quiet. No issues with the room-slept like a rock, even on the weekend! The furnishings seemed to be new. One thing that I was highly impressed with was of the coffee machine at the front desk, which was a great investment by the owners since it seems to deliver high quality coffee. Certainly an easy 45-minute drive back and forth to Lancaster prior to departing. Will certainly return!

Very nice Homewood Suites. The breakfast staff is so friendly and helpful. I will say that I was…read morepretty disappointed that my room was never cleaned during my stay. When I asked after two nights why it was never cleaned I was told that I needed to request cleaning. Well no one ever told me this.

We arrived at this location at 130p, a good 90 minutes before check in time, I admit, but we…read morethought we'd ask, just in case. After a brief wait at the unmanned desk, a woman came out, looked us up and down, and when my daughter asked about checking in, the woman just said, "No." No greeting, no welcome to Holiday Inn. No, "Thanks for being IHG members," which is usually the standard. "Come back in an hour." So, off we went. Came back in an hour, checked in, and almost wished we hadn't. The entire hotel smelled if mildew. Granted, there had been some big storms in the area that week, but Ive never experienced such a thing before. If anything, it's usually a chlorine smell from the pool -- ah, summertime! We headed out for dinner after a while, returned and crashed. We were up and out early the next morning. Im "just an IHG" member, but my daughter, who made the reservation, is "Diamond Elite." That doesnt make us special, but civility and cleanliness shouldn't be asking too much.

This is my 35th night in an IHG hotel this year. This Holiday Inn is adequate, but middle of the…read morerange. Staff was friendly and efficient. Building was a bit tired - the work out area was closed for upgrades (which I did not know until check-in) though the pool was open. My room, a second floor double with a sitting area, had a loud exhaust fan in the bathroom that was on all the time regardless of the position of the light switches. Actually loud enough that it was annoying as I tried to go to sleep. I love this hotel chain and this brand, but I'd likely aim for another of their properties when I'm next in this area and hope for a slightly newer facility. All in all though, clean, decent place to stay with ample free parking and close proximity to lots of restaurants.

I stayed here for two weeks after leaving another hotel because it wasn't very accommodating…read more The staff here was very friendly, very helpful and courteous. They offered a free breakfast buffet every morning. 100 times better than the previous hotel I stayed at. The rooms were very clean. The beds were moderately hard not as soft as I would've liked. But the rooms were comfortable. 55 inch television that I was able to hook my Xbox and use my apps and play my games. The air conditioner worked amazingly well. It was quiet and I was able to maintain a temperature of 61°. They have a filtered water distribution machine that makes it nice to fill big bottles. The refrigerator stayed nice and cold the whole time. And free ice was available when I needed it. My only complaint was the swimming pool. It wasn't open the first four days. When it did open, the temperature in the pool was hot. So hot that it was i uncomfortable. Do we even get in the water. I mentioned this to the staff at the front desk and they said they would say something to maintenance about it. Unfortunately the water continued to be hot. Except for the day after we had torrential downfall of rain. The pool felt very refreshing that day. Unfortunately, again the next day back to hot hot hot. Overall a great stay. I'm sure they'll get their pool system figured out as it was just opening up for the season when I stayed. A big thank you to the staff for making my stay very comfortable and welcoming.

This was a rather pleasant stay! Hotel is in a good…read morelocation. Our stay was quiet, never heard anyone in the hallways or next door. Room was comfortable. I enjoyed having a loveseat in our room. Everything was quite clean. Loved having a decent sized fridge and microwave in our room. The bed was on the firm side, but not super uncomfortable. The front desk staff were all super nice! Very accommodating and incredibly polite! The gym was small, but very usable. The breakfast area was ok. Options were waffles, scrambled eggs, turkey bacon, redskin potatoes, yogurt, hard boiled eggs, assorted breads, cereal, assorted pastries. Guests were taking breakfast items faster than staff could keep up with. As far as taste, the scrambled eggs were basic. The turkey bacon was like chewing jerky. Not very good at all. Overall, just ok. I would absolutely stay here again though if I find myself in the area!!l Very comfortable stay!

When you bring a group that requires 15 rooms for 5 nights, you would hope that the hotel would…read moreextend the curtesy of allowing late check out option. Since they did not, we all checked out rather than possibly staying one more night. Aside from that, our stay was very nice. We tried to check in early but the room wasn't ready. That is understandable. The awesome cookies set out each afternoon made up for that - along with the great lunch we had at Primanti Bros while we waited. Linens and room was fine - clean and new looking. The one downside - the room and whole hotel seemed rather damp. I washed some clothes by hand when we first arrived and five days later they were still not really dry. Breakfast was good. Fresh fruit, cereal, juices, coffee, eggs, sausage, pancakes, yogurt, hard boiled eggs. Not too much in the direct vicinity, but shopping is available within a couple miles. Would most likely stay here again.

This place is a decent stay. Of course with covid going on they seem to have cleaned the place…read morepretty good. I didnt have any sanitary issues with my room. Its just a tad dated and it has that "older hotel smell"... I find it hard to describe. It's not smokey but also not like dirty just , im really not sure. However I've smelled this specifically in older properties. The room is spacious. We had a king bed regular non-suite room. Of course standard to the brand the window unit AC, fridge, and microwave. Totally I appreciate keurigs over the regular coffee machines so that was a plus. I just clean it like I do mine at home and enjoy. One thing I found to depend on the property is the closet area. This one is older style cut out space with hangar rack, iron, iron board and no doors. The bathroom was ok. Standard bathroom kinda tight when rotating the shower for someone to come out and go in. Definitely can't be in a rush and try to brush your teeth at the same time. Would I stay again? Very strong maybe since it's close to my in-laws and the front desk was just great. Her name is Anita and if the property manager sees this please give her a pat on the back. Very pleasant and not so professional that she was stuffy, but very personable. I found it easy to have a real conversation with her and off that alone I'd stay again. Perhaps a suite next time though.

Stayed one night in York, PA. As we entered there was a dolly to move our suitcases to the room…read morefrom the entry hallway. The ac worked well once we figured out there was a thermostat on the wall. The room was nice sized, the beds comfortable, the shower hot and the shampoo and conditioner nice smelling and made my hair full. The phone did not work. There was a gym which we did not have time to use it but was equipt. This hotel was close to route 30 but there was a bit of a tour to get out in order to get back onto route 30. It was in a very busy shopping area with losts of stores, gas stations and restaurants to choose. The breakfast had a good review, my opinion was that it was basic, cereals, muffins, waffles, eggs and meat, toast and bagels,sweet yogurt and coffee and juice. There was no alternative to dairy. Only fruit was orange and banana and sliced almonds. The attendants were very helpful. My main issues were that it was noisy at night for several hours, may have been someone setting AC ON constant from another room nearby. It sounded like a motor running for hours. And we could not get WIFI to work and notified front desk, who tried to help but not while we were there. Otherwise the room was dark with shades and the people in rooms nearby quiet. 4+

My father and I stayed at this Best Western Location for a two night volleyball tournament. When we…read morearrived we had a good first impression as the lobby was very neat and well decorated. However, the second I stepped in the hallway of my floor the whole hallway was heavily perfumed. If you're sensitive to smells I would not recommend. The elevator also reeked of marijuana. The rooms overall were crappy but it is a okay overpriced stay.

I had a great experience at this hotel, especially because of the excellent customer service…read more Nicole, the receptionist, was incredibly kind, friendly, respectful, and welcoming. She was very helpful and made me feel comfortable throughout my stay. It's always nice to be greeted by someone who genuinely cares about the guests. Thank you, Nicole, for making my experience so pleasant! You deserve to be recognized for your wonderful customer service.

worst general manager. No power at the hotel and he don't care. won't call the power company.read more

Comfort Inn & Suites suffers from a lot of bad reviews in the past due to a large renovation that…read moreoccurred while they stayed open. During my stay, those renovations appear to be basically complete. This hotel is easy to find and a Rutter's is conveniently located across the street. Parking lot has enough spaces but could use more lighting. Check in was smooth and the lobby has a nice sitting area along with the breakfast area. Rooms have clearly been recently renovated and the King room was surprisingly large. Does not have a traditional closet but an area with hangers and drawers. Couch has a pull-out bed. Room included a full-size mini fridge along with a microwave. Plenty of electrical sockets were located around the room. The hot breakfast included with the stay was respectable and included eggs, sausage, bakery items, waffles, cereals, juices, coffee, and a few other items. For the negatives, which were minor, the rooms door let through a lot of noise from the hallway. The bathroom wasn't the largest but the shower was good with plenty of hot water. TV could have been larger and the menu system it uses was very confusing, but it was located on an adjustable mount allowing for excellent viewing angles. The ice machine on the floor was broken. I've stayed at several hotels in the York area over the years, and for what I paid, this is unquestionably the best value for my money I've had so far. This is also by far the best Comfort Inn I've ever stayed at.

To start off the lady seemed bothered when we asked for anything. I called down and asked for…read morereplacement pillows and was brought 1 pillow after 42 minutes!! As soon as we walked in the room I just knew it wasn't cleaned correctly. Pics to prove below!!