I think this service was wonderful. They removed all the stains that I pointed out and left my…read morecarpets looking clean and almost new. They were carful with furniture and walls. Their price, I felt was reasonable. I will definitely call them back again.

Ok I called up to get my carpets cleaned with their offer on Hometown values that was 89 bucks for…read more3 rooms and a hall. Okay they called me back and said there is a gas tax of 25 dollars. I said there is no way and hung up. I can see why this place has such a poor rating as they are also scamming people.

This place rocks!…read more Had a LAST MINUTE project to get done and called Janice. Not only did she get it done for me, she actually drove it to my house!!! WHO DOES THAT?! I will never use another printing company--they have set the bar 'way' too high. I would recommend them to everyone. One happy customer here!!!

This place was a joke. My wedding invitations came out completely off color and the owner took zero…read moreresponsibility. I had to repay FULL price to reprint them. When I told the owner how disappointed I was with this customer service his last response to me was "Planning a wedding must be REAL stressful for you, huh?" What was stressful was having to hear this sarcastic remark from the OWNER to a *twice* paying customer. I would not recommend this place to anyone. Not to mention they obviously take no time or care into the other products they put out, as I was short 20 envelopes.

Extremely Disappointing Experience - Avoid at All Costs…read more I had a terrible experience with Utah Appliance Rental and would never recommend them to anyone. It took them two full weeks just to get back to me after I inquired about renting a washer and dryer. Then out of nowhere, I received a random text asking if I was still interested--no apology, no explanation. We scheduled a delivery, which was then rescheduled because of the stairs in my townhome. That part was understandable. They said they'd come on another day when someone named Liston had help from his 15-year-old brother--which already seemed unprofessional. When they finally showed up, they dropped the washer in my hallway--right against an interior wall where my TV was mounted on the other side. The impact caused my TV to fall and break completely. I immediately asked for their insurance information, only to be told they don't have any coverage. When I requested they cover the cost of the damage they caused, they refused. In the end, they didn't even leave the washer and dryer--so they came into my home, broke my property, refused accountability, and left me with nothing. Do yourself a favor and stay far away from this company. They are careless, uninsured, and take no responsibility for the damage they cause. This is the kind of business that gives Utah service providers a bad name.

Kyler is awesome. He is very professional and provides a great service! He is very knowledgeable on…read morewashers and dryers and knows how to fix them. Keep up the good work!

Their prices are good and the work is excellent. They went above and beyond what they quoted on…read more The owner, Tim Madsen, is great to work with. He does not skimp on the detail. I was totally satisfied. I will hire them again in an instant. They are a complete restoration company. They replaced carpet, vinyl, and countertops.

I had to call them about an faulty LG fridge and they told me how to navigate LG's customer service…read moreand get an APN number which is the approval for them to order and install the part. They did more than what was expected and LG, much less.

They were sent by Landmark Home Warranty to fix my dishwasher. The tech knew nothing about my Bosch…read moredishwasher and was constantly looking up "how to fix a Bosch" on his phone while in my home. Once the repair part arrived it was installed and the dishwasher still didn't work. The tech told me that this part has a habit of dying and being un-fixable and that he was submitting the claim to Landmark for a new dishwasher. That was 2 weeks ago. Landmark states that I don't need a new washer and that they ordered the wrong part (apparently, at least that's what I was told) and now my new partS (yes, that's plural, one part has turned into multiple parts) are on order... I've been with out a dishwasher for four weeks because this company and Landmark Home Warranty can't communicate or get their stories straight.

Consumer beware... this company serviced our furnace in the attic and right after they left…read more(unknown to us) the furnace started leaking as the condensation pipe they had blown on during their 'tune up' they unfortunately jarred apart and it started to slow leak condensation into our walls!! We gave them a fair chance to take responsibility for this before posting a bad review by sending an email and certified letter to them with repair invoices (costs we incurred) and photos of the flood damage asking for reimbursement (under 3k), but they took zero responsibility. Despite being the last ones to touch the pipe they sent me a lengthy email back blaming the people that installed the furnace five years prior when the house was built, claiming it was installed incorrectly! Can you imagine?! Mind you these people have serviced our furnace the last three years and never once mentioned a faulty installation as part of their duty to let us know if something with our furnace wasn't right!!! I would absolutely not use this company unless you're willing to have your house flooded due to their negligence and then get stuck with the bill ontop of the stress of your brand new home being damaged. What a shame they wouldn't take any kind of accountability. I'll never use them ever again.

I have used Larsen before as they have replaced the AC/heat in two different townhouses. So I…read morerecommended them to my daughter for her townhouse when her system went down. They came and replaced a fuse for $300, but they warned her that the unit was original with the 30-year home and it was on its last legs. It surely would break over the hot summer and would need to be completely replaced at $8 to $9k if she agreed to do it right now. Or, if she waited, she was told that it would cost more this summer. I was on the phone and heard the salesman say this. I told her to first get a second opinion because this just sounded too much like a pressure job on a single 20-something female. We had another local company come that same day and they inspected the system. They told my daughter that the system was only 6 or 7 years old--not 30--and showed her the proof. It has plenty of life ahead, completely contradicting Larsen's technician. This second company did not charge my daughter a penny to come out and said they wouldn't give her a quote because she did not need a new unit. I am so glad my daughter got a second opinion. Now I am wondering if my other two units really needed their systems replaced. Larsen has lost my trust and I won't use them again. I will not recommend them and have found a new heating/ac company I will use in the future. Honesty counts. I asked for a response from the owner and he has not written me back. Look elsewhere, my friends.

I don't usually write reviews, but my experience with Bill's Appliance Service was so…read moredisappointing, I feel the need to share it. From the start, this company has been a nightmare to deal with. They repeatedly canceled appointments at the last minute, often with no explanation or warning. Each time I tried to reschedule, I was either pushed out weeks or given vague time windows that were also later canceled. There's only one technician, and it's clear they're overwhelmed, but that still doesn't justify how rude and unprofessional the phone staff are. When I expressed my understandable frustration over yet another cancellation, they actually told me I was "not being respectful." Really? What happened to listening to your customers and understanding their point of view? It's clear they don't care about their customers at all--no accountability, no apology, just defensiveness and attitude. I later checked their reviews (wish I had done it sooner) and saw nothing but 1-star ratings. It's honestly no surprise. If you value your time, your money, and basic respect, avoid Bill's Appliance Service at all costs.

In the end, it was not a hardware problem. That's embarrassing. Despite using less detergent, we…read morewere getting a leak of water from the washer. Apparently, detergents were made even more concentrated at the beginning of the pandemic. Go figure. This cause extra suds and issues. The impressive thing was the way Dakota went through the details. Showing the not easily visible water marks showing where the water came from and what could have caused it. That and a more general discussion on our other kitchen appliances was easily worth what I had to pay to get the information. As one of only two LG certified repair shops locally, it was good to see the caliber of people at Bill's in case I need to use them again. They had an appointment available in a reasonable time and we were called when Dakota was coming. It was right near the start time they had quoted me.

I had the opportunity to observe Winston as he provided moving services for our friends that were…read moremoving. Very professional and skillful. All items were professionally packed. Rest assured that all your belongings will be well cared for.

I do not recommend them and I will not hire their moving services again, since my 79-year-old…read moremother and I ended up doing the work they left unfinished. When I hired them a week before for my move they told me that they charged a certain amount for a minimum of 3 hours of service, I told them without being an expert that that was approximately what I needed since the last move I had they had taken 2 and a half hours , so I thought it would be roughly the same. That day we agreed that they would arrive at 2 pm but they arrived exactly 20 minutes later (2:20 pm) which did not matter much to me since what I needed according to me would be done within the established time. The move was a 2 bedroom apartment (2 beds, 1 dresser, 1 computer desk and office chair, computer and printer, 1 love seat, 1 entertainment center and TV, 1 dining table and 6 chairs + 25 boxes already ready for take away) when it was 5pm (3 hours later) they told me they were sorry but that they had already worked 3 hours and were leaving. I was shocked and told them that they had not finished the work yet, that 25 boxes were missing, the computer, office chair, computer, printer, they had not carry the television either. I told them that I needed to move everything since I had hired them for a full service not partial service. I was in shock, how was I going to find someone at that time to finish the job. I was alone and my mother and I had to give the key back to the apartment manager the next day, I wanted to clean after they finished to leave everything ready that night. I asked them to please finish the job and they put on a face of displeasure, I told them that I paid them the extra hour they needed, after grumbling and reluctantly they began to move the boxes, at that point I was so disappointed, I don't have the tools or the strength to carry 25 boxes. So they stayed another half hour, until 5:30 pm and left. But they still didn't finish. They did not move the computer, nor the printer, nor the computer desk, nor the office chair, nor the television, which is quite heavy. Then when they charged me they added and charged 30 more minutes (but did not deduct the 20 minutes that were late) a total of $ 396.00, also they had already charged me on my card a deposit of $ 100.00 that is a total of $ 496.00 for a job that they did not end. If you see in their website the prices are totally different what I got charged, it said on site move for 2 movers is $88 x 3 hours is a total of $264 plus half hour $44 is a total of = $308. But I was charged for a $100 deposit plus 3 hours and half $396 that was a total of $496.00 in my credit card. For not finished job. This happened on May 4, 2021 and the move was within the same building from a 2nd floor to a 5th floor, they did not even use a truck, they just carried things in an elevator and through a corridor. Of course my mother and I had to finish the work, which took us several laps and hours of work, we finished after 9pm and we were so tired that we were not able to finish and cleaning the apartment, the only thing we wanted was to be able to set up the beds in the new apartment and sleep. Fortunately I found a person who was available to clean that night who arrived around 9pm, finished at midnight and of course we paid for her service and help. I don't know who hire movers for just a partial service, obviously if you move is with all your stuff. I work in a spa doing people service and I never do a partial work for them if they hire a service. I move several times during several years and hired many different companies and I never had this bad experience before. Hire them under your own risk if you read this. I will never need that bad service again.