This is the second speciality cake that this bakery has done for me…read more.. My son graduated from Sam Houston State University, and this cake hit every mark; academically and socially... This is how my guests ranked this cake: Structured - 10 Taste - 10 Overall Presentation- 10 Whether you are getting a slice of cake or having a speciality cake made, That's The Cake Bakery is the number bakery in the DFW area!!! I recommend this bakery to anyone who wants quality work and professional services... Thanks again for everything!!!

My sister and I have been a loyal customer of That's The Cake in Arlington for over 15 years, and…read moreafter this experience, I can honestly say I will never order from them again. Before my sister placed an order, she called the bakery to explain the exact color she wanted. She was instructed to place my order online, select "gray," and then call back with the specific shade so it could be noted on the order. She followed their instructions exactly and specifically requested charcoal gray. She even told them the cake is on the website and told them where it was on the website. She wanted it designed exactly how it was on the website as well. When she arrived today, 7/14/26, to pick up the cake, she was completely shocked. Instead of charcoal gray, the cake was green. Not a darker gray. Not "slightly off." Green. I've attached photos of what we ordered versus what we received because the difference speaks for itself. She had spent over $100 on this cake, and it was for a special occasion. At that point, she didn't have time to wait for it to be re-frosted as the cashier mentioned it would take awhile, so she was forced to take a cake that looked nothing like what we ordered. What made this experience even worse was the way management handled it. The cashier could clearly see how upset my sister was and at least showed compassion. The manager, however, showed no empathy, no accountability, and no concern for the inconvenience his bakery caused. After she left, my sister called me (Candice) completely frustrated - so I called to speak with the manager. Instead of taking responsibility, he claimed there was "no way to verify" that my sister had called to specify the color--even though she was simply following the instructions his bakery gave her. He didn't try to resolve the issue by saying "I'll talk to my staff to see what happened". He COMPLETELY dismissed all accountability of HIS bakery negligence to notate our order of the specific color. Then he went a step further and told me that he personally offered to re-frost the cake himself and that my sister refused. I called and asked my sister if this was true and she said NO. So he blatantly lied to my face. She said the manager spoke only a couple of words to her while she was in the store and never once offered to personally fix the cake. Hearing that he fabricated that conversation was more upsetting than the cake itself. To add insult to injury, the only resolution offered was $20-$25 back on a cake that cost over $100 and was not what I ordered. Even the design/decoration was completely wrong. Businesses make mistakes. We can forgive mistakes. What I cannot overlook is dishonesty, lack of accountability, and poor customer service. If the manager had simply apologized, owned the mistake, and made a genuine effort to make it right, this review probably wouldn't exist. Instead, we were left with the wrong cake, an inadequate refund offer, and a manager who chose to deny responsibility and misrepresent what happened. After 15 years of supporting this bakery, this experience has permanently changed our opinion of the business. The cake color was disappointing. The customer service was unacceptable. I will not be returning, and unfortunately, I cannot recommend That's The Cake to others. Still waiting on that disrespectful so called refund of $25 as well.

I have hired Jasmine of Jazzed Up Sweet Treats twice now, and I'm sure there will be a third time…read more She is the kindest and coolest woman, not to mention her desserts are all absolutely lovely and delicious. She has baked for me the perfect chocolate and vanilla cupcakes for an event, and she also made me a gorgeous 3-tiered red velvet cake. It's a great feeling to watch people really enjoy her beautiful baked goods!!

We stopped by Cake-Aholics Bakery when I needed a last-minute cake, and they absolutely saved the…read moreday. Not only did they have a beautiful cake ready to go, but they wrote on it for us at no extra charge -- which felt like such a kind, above-and-beyond touch. And the cake? Truly the most delicious cake I've had in my entire life. Moist, flavorful, perfectly balanced -- every single person at the gathering asked where it was from. The service was warm and easy, the location is super convenient for us, and now that they're offering afternoon tea, we're officially hooked. The space is small but inviting. We'll absolutely be coming back for all of our future cake needs. So grateful we found this place!

Tried the $5 cheesecake bar. They gave me a piece that was mostly edge and hardly any cream cheese…read more Over priced. Poor cut. Mostly hard cinnamon sugar clumps. Not good and very disappointing.

First time, last time. Called here to order a cake for my wife's birthday, was told I would need to…read moresend the order in via email, so the cook could review it and have all the details, verified the email address twice then sent in the email and received no response. I called again was told the cook would get back to me, but they never did. Finally on the eve of my wife's birthday I rushed over on my lunch break and when I informed the lady at the register I'd never heard back regarding my order, all I got was an "oh I'm so sorry" with no further explanation. I bought some cupcakes and left as I was out of time to make alternate arrangements. If this is how you guys treat paying customers you don't deserve to be in business.

Don't expect to find a picture of a cake online and think that is what you will get. The flavor was…read moregood but the attention to detail was very lacking. A few people made comments about it looking like a horse not a dragon. 2 things that were in the picture weren't in the cake. My wife liked it, had she not I'd give it a 2 star. It wasn't a terrible experience but in the email I sent several pictures and specifically said tell me which one y'all can do the best job on, I got a quote for all 3 cakes I sent which to me means we can do them all.

Exceptional service, I had a last minute order and they were able to accommodate right away. The…read morecupcakes were delicious. The bakery was very welcoming and the staff was very courteous.

Cooper Street Bakery never misses for any occasion ! And when you move from Arlington, you get that…read morecake brought to you *heart*

I ordered a chocolate cake (last minute) for my husbands birthday and it was SO beautiful and…read moreextremely delicious . Chassity was so communicative anytime I had a question and always responded so quickly. I have already placed an order for strawberry cupcakes for my daughter's 1st birthday.

Ordered a very specific cake for my Dad's 50th birthday and it was completed with only a 4 days…read moreheads up!! My family is extremely picky about cakes, and this one got SO many complements and was almost all gone. The cake was moist, flavorful, and design was exactly what we asked for. Will definitely be ordering from them again!

Delicious cakes with beautiful designs of your choice. Hardworking family and most importantly,…read morethey are great people with wonderful customer service. I've not tried all cakes but they have one of my favorite strawberry and red velvet flavors.

If you are in search of a cake for a special occasion the look no further! I found her in good ogle…read morelast minute and let me tell you she blew me away! The cake was amazing! I was beautiful, just what I wanted and it taste even better! I do t usually leave reviews but had to for her because I was blown away! You will be too!

This vendor did take my order 10 days prior to the date I needed which was great! But the morning…read moreI was supposed to pick up my cake luckily I checked my email and noticed I received a email from her at 5 AM asking to pick my cake up at a later time. Which threw my schedule off but I adjusted. She also, failed to inform me the cake wouldnt look like the picture I sent her. She did not discuss any details of what she couldn't do so I assumed she would be able to complete pretty close to what I sent. Not perfect, but close! The cake I sent(picture) had fondue but the cake I received was a basic sheet cake.. . Which she said was not over charged but cost $150! Which is probably the reason I recieved the email at 5am because a basic sheet cake only takes a few hours and my pick up changed from 9am to 11am, which I waited patiently in my car for 20mins because she needed a few minutes. Also, my 6 yr old son expressed he wanted toppers on his birthday cake(which was also in the picture I sent) but when I got the cake there was no toppers! And the first thing he said after singing happy birthday was "mom I thought I was going to get toys on my cake(toppers)? When I asked the vendor about the toppers after I picked it up she said there was not enough time. Maybe so, but she should have expressed that before taking my order. Maybe I could've ordered my own toppers. All the other vendors I checked with was less expensive but they informed me that I would have to provide my own toppers. If I would've known there would be no toppers I would've probably went with a less expensive vendor and saved $50. I did express this to the vendor and her best offer was if I order with her again I would get 12 dozen free treats. ‍ Not only that, I was for sure the cake would be good esp since I read good reviews, but I was disappointed there too, sadly. The cake did taste good but for some strange reason the top part of the cake(it was 2 layer) was hard. Kids dont care about cake as long as it is sweet but adults can tell! The bottom layer was super moist. Not sure what happened there. If you decide to go with this vendor be sure to go over every detail. The cake was nice but not what I asked for, and I feel like I was overcharged. Next cake is def coming from Sam's. I just took a L on this one.