These guys were great. We had them come out to eliminate a yellow jacket nest near the house, and…read moreafter taking care of that, they also went around and handled some biting ant mounds, and some other outdoor insect infestations. And they offered a two month guarantee if the yellow jackets came back. I would definitely hire them again.

I initially requested service for ants and mosquitoes. I was only treated for mosquitoes as that is…read morewhat was on the service technicians log. Received different quotes from the person who called and a different person via this messaging app which is a very large difference range of $50-$80; as a result of that leaving a three star rating until I get clarification. First treatment was good, Robert was very patient in explaining various treatment options and how it works. The yard was sprayed for mosquitoes and I was informed it's due to rain, if I need them to return they will without additional charges. Overall I'm pleased so far and will have to wait to see if the mosquito treatment is a success.

Very thorough inspection and service was timely and effective. Their pricing is fair and their…read morecustomer service second to none.

They are kind and helpful! Followed through and helped get our pest issue under control! Highly…read morerecommend!

Julian from ClearDefense recently completed our quarterly pest control service, and he continues to…read moreimpress us with his professionalism, attention to detail, and friendly attitude. This is our second year as ClearDefense customers, and we've been very pleased with the results. Their eco-friendly approach is safe for our family, pets, and the environment, which is especially important to us. Thanks to their excellent service, we can enjoy a pest-free home with confidence. Julian and the ClearDefense team consistently deliver exceptional customer care. Highly recommended!

Ethan went above and beyond to find the source of ants on top of our regular quarterly service…read more Super professional and outstanding service! Highly recommend Clear Defense.

The "cage" he set up probably got squirrels out of the attic, but he said he sealed the hole so…read morethey wouldn't get back in. We have heard those scurrying claws up there every breeding season since! The hole is now much bigger and the squirrels act like it's their home. DON'T USE CRITTER CONTROL.

Update: I was contacted by the district manager this afternoon and he apologized for my experience…read more Since they didn't get rid of the skunk, they are sending me a full refund. This is definitely a company that is trying to make it right with its customers. And they are working to correct the email issue. Thank you, Justin. The noises from my crawl space resumed several days after Aaron removed the one-way trap. My sales rep, Devin, would not respond to my texts or calls. Since I had already spent close to $1,000 with Critter Control, I tried to get rid of the pest myself. Eventually, I finally found a local wildlife and pest service company that came out the day after I called and installed a camera. The following morning, they sent me a video of the skunk walking around in my crawl space. Obviously, the one-way trap didn't work, so I had to pay someone else (who was much more reasonably priced), to remove the skunk. If Devin had responded to me, they could have at least re-installed the one-way trap. BTW. When their customer service responded to my initial review asking me to contact them, the email address she gave me sent my email back as undeliverable. My advice is to find a local company to help you that actually cares.

I requested a bed bug inspection. Matt took the intake call…read moreand explained the process to me. Stephen showed up early which was great. Stephen put me at ease immediately assuring me that the problem was not bad. He inspected the room in question and determined that it wasn't bedbugs (an expensive problem to get rid of) but that the problem was baby deer ticks. That was bad but could have been much worse. The kindness, knowledge and professionalism shown was so appreciate. I would highly recommend contacting and trusting Durham Orkin! Thank you Matt and thank you Stephen!!

i give these guys a -5 stars! I called to speak to a specialist because of all the problems my…read morebrother has on his property here in durham. The lady that answered the phone wouldnt let me talk to a specialist, she just kept asking me if I wanted someone to come and treat the house! Its very complex whats going on at my brothers house. He has infestations of earwigs, several species of aunts, one of which is a colonization of imported red fire ants. I believe its all stemming from the giant ponderosa pines lining his property that are sick. She said they only exterminate inside the house. They dont do trees, Id have to get a landscaper! I told her that I had a forestry specialist coming to advise about the trees and that I was calling Orkin to address the infestations of the various species of ants, earwigs and several small dead snakes ive found on sidewalks in past couple days. that the insects were a result of the sick trees and I needed to talk to a pest specialist about the infestations. she said they dont do trees, that she could send someone out to treat the house!! Grrrr! I told her I needed to speak to a specialist that could understand what im dealing with and she said she could send one out to treat house! I told her that by just trying to sales pitch me and not letting me talk to someone that knows what they are talking about lost a possible good steady customer! Then I hung up. my brother has had a steady exterminator coming in here for years and the guy did not do anything for all these infestations! Never even mentioned any of these issues or noticed or remedied even the earwigs that are all through his house! Im not about to bring another exterminator in for just more of the same! which is just taking my brothers money and doing absolutely nothing!

I had a great experience with Glenn Harris at Bulwark Exterminating. Within 30 minutes of my…read morerequest, I received a phone call and was able to schedule an appointment for the very next day. I also appreciated the heads-up text before arrival. Glenn was professional, thorough, and took the time to explain everything in detail during the inspection. He handled preventative measures that gave me real peace of mind and also explained the guarantee policy clearly. Most importantly, he made it known that if I need anything at all, I can call anytime. Thank you, Glenn. I truly appreciate all of your assistance and outstanding customer service.

This is an excellent company with amazing employees! I have been using bulwark for over a year and…read morehave had problems with centipedes and other little bugs up in my guest bedroom. They are prompt, efficient, and so so accommodating! All of their service people that have come to my home have been friendly-and again accommodating. They will come in the house if you'd like them to or they will just do the exterior. They shoot you a text about 10 to 30 minutes before they're going to arrive at your house. Super professional, just the best service I've received in a long time from any company! Can't recommend them highly enough! The young man that just came by today... Superb!

Ty, the service technician, was punctual, polite and proficient. He took his time to treat our…read moreentire house thoroughly.

Economy exterminators are amazing, so professional and they really have an understanding of their…read morebusiness. Always willing to assist with concerns and with any questions. 5 stars all around.

Donald performed my service appointment today and I am beyond grateful. He is friendly and…read moreprofessional. I highly recommend him.

Isaiah Thomas did our service this month. I was very impressed with his friendliness,…read moreprofessionalism, and knowledge. He spent well over an hour treating the interior and exterior of our home. I appreciated his attention to detail and thoroughness. I would definitely recommend him.

Good salesman, Talli. Unfortunately was no showed on first scheduled day for services. The tech…read moreMalik was caught up with two other acre large lots prior to my house but didn't bother to reach out with updates until I reached out for an update. First impressions still matter

Do not use this company. I was a customer for 2 years and service was always iffy I would need to…read morecall to have reservices done and then I just said forget it because it's a hassle! I have been trying to cancel my service with them for the last month! After calling 3 times and being transferred and disconnected twice I finally was told my services were shut off as we are not under contract alas today I get a notification that they are coming to complete service! Today I call again get transferred again to which I was told they cannot help me as my husband is now the primary account person and I have to answer questions to verify. Mind you I get all the emails and text messages. I did get mean as I have been dealing with this for a month and was told it was resolved and now they won't talk to me super convenient. As the representative Thomas got mean right back at me that I wasn't letting him help me... I am beyond angry at this point! If I could leave no stars I would what a disappointment!

Jesse is fantastic. He arrived promptly and evaluated my roach problem. It's late in the season…read moreand he explained all that he COULD do (if I wanted), but was very honest and explained that the weather was likely to take care of the issue on its' own. Performed some basic treatment and refused to let me pay him for it. Stated that if the problem continues just let him know and he'll be happy to return and do more. I love giving my business to small companies who understand that a customer for life is better than a customer for a day. Thanks Jesse!!

We've not yet had a visit from Jesse, but I called him to ask about some dog ticks we found on our…read morebedcovers following a visit to a wooded area. Another regional company, which I had called first, recommended that I have them out for a $195 visit and enroll in a $109-per-month follow-up service. Part of the service included controlling for ticks in our yard, even though we were certain we picked up the ticks during the previous weekend's travels. The person on the phone gave no answers at all about the ticks, whether they could lead to an infestation, etc. After we texted Jesse a picture of the ticks, he identified them and said tick infestations are rare, we should wash our sheets in hot water and dry them on high heat, vacuum thoroughly, check with a doctor to see if there are any health concerns, and call him if we were still seeing ticks in a few weeks. I also mentioned our having seen a few cockroaches around the house. He gave similar advice: it's late summer; if you're not seeing more than a few, don't worry; and call back if you start seeing more. He even gave advice about duct-taping over the flashing in our vents if they had pulled away from the wood. I think the two negative reviews represent folks who misinterpreted his bluntness as a bad attitude. I found him to be straight to the point, knowledgeable, and honest even against his self-interest. So a long story short: I was prepared to spend money on two different; Jesse talked me out of it and instead gave me helpful free advice. This may have cost him some business today, but we now know whom to call if we have any bug problems in the future.