What an amazing location for a retirement ceremony! Thank you so much to Michelle Marzolf, who was…read moreour event coordinator, for being a great host. The communication we had prior to the day of the event, to assisting in setting up items (balloons & banners) was vital to the decoration of the party. Michelle has a definite go-getter mentally that won't stop until you are happy. She definitely made every second of the event memorable in every way. So many compliments were made about the location (Summer House), that I was able to refer two of my coworkers to have their kids graduation party at this establishment. Thank you again Michelle for being the person you are and making our event that much special. May God continue to overflow your life with blessings. If interested please reach out to her info with; Michelle Amanda Marzolf Call/Text: 706.339.2095 Office Phone: 706.955.6436 Email: michellem@summerhouserealty.com Address: 2735 Washington Road, Augusta, GA 30909

Peter Larson was so helpful lining up homes for me to see. My husband and I were looking to buy…read morenear our daughter and grandson but lived out of town over 3 hours away. I found a house I wanted to see and was referred to Peter. He showed up in 10 minutes, made and posted a video for my husband, who couldn't come due to work. Although another person was able to put contract on house before my husband was able to get back to me an hour later. Peter never gave up and was active in sending homes that met our requests until we found the home that was right for us. Thanks again Peter!

Amazing views from this large and bright facility. Highly recommend for any event. Sound system was…read morefantastic.

This is truly a beautiful place to visit! My first experience was years ago when my photographer…read morerecommended it for family pictures. I immediately fell in love with the Spanish moss hanging from the trees and definitely wanted to capture that "southern" look. Also, there are places off the beaten path near little waterfalls and rushing water for more picture opportunities. Since then, I've returned with my family and friends for a relaxing stroll in nature. I enjoy the paths, especially for my young daughter. They have so much to offer: kayak rentals, bicycle rentals, a cooling off area for both humans and pets, bike repair station, a playground, etc. I appreciate that they have clean restrooms available as well as trash cans, and doggy doo receptacles. There's a lot to explore and a lot of history, I highly recommend it!

Recently had a ladies golf tournament on a Thursday (also the Club's weekly family night for…read moredining). West Lake did a fantastic job as host, including the food spread that was offered at lunch (after golf play concluded). Jason (golf staff) also did a tremendous job in hosting the ladies, including getting the leaderboard up for live-viewing in the dining area!

Had to fire old manager Preston for sexual assault. This place genuinely just hires anyone. I…read moreworked for them and didn't get payment ... cut my check $400 short because a family member passed away and I couldn't work there anymore. ABSOLUTELY discusting. They go through so many managers and employees because they are extremely unprofessional. I worked at champions also and would recommend that place a million times over west lake.

Very nice venue for a medium sized event. If you're looking to plan a local event, consider this…read morevenue. The staff were AMAZING!

Hats off to Ashlee, Kaylee, and Debbie! They did a phenomenal job in assisting Words of Life…read moreMinistries' Women of Purpose to have a successful Prayer Breakfast! They were very professional and made us feel welcome! The food (and it's presentation) was awesome! It was so nice of staff to assist with the setting up of our decoration!!! Thank You! Thank You!

I passed through this hotel after a cross-country trip trying to make it to Hilton Head. I was…read moregetting tired and sore so I pulled over a few hours out from the hotel, pulled up my Marriott Bonvoy App (I'm platinum) and found them online. I actually called the front desk to advise them that I was making a late reservation but was fully intending to come. At NO time did she indicate they were under construction. I arrived at about 0200 and found that the entire lobby was a construction zone. Significantly, I am handicap. They were in the middle of renovating and it was litterally treacherous. I spoke to the front desk clerk (really the night auditor) and she offered to cancel my reservation so I could go elsewhere but I was a ZOMBIE and she assured me the floor in which she was assigning me (3rd floor) was newly renovated. I took the room. The floor/room was fine. The air quality and rest of the hotel was a construction nightmare. Dust, dangerous walking paths and by the time I woke up, I was having a hard time breathing and need to use my inhaler for the first time in almost 1 year. I am NOT a Karen. I used Marriott Bonvoy points (19k if I recall correctly) and was very disappointed with my stay. I wrote in to ask for a replenishment of my points at Bonvoy Customer Service and fully expected to be replenished. Shockingly, the hotel's response was that I was advised of the construction and basically flipped me the bird with a Caveat Emptor and refused to return my points. Suffice to say, I was pissed. I escalated the issue with Marriott Bonvoy and as one would expect from an awards program like Marriott, they immediately replenished my points. In the meantime, beware of this property. It is a franchise location and the owners seemingly lack the commitment to excellence and top customer service one usually associates with Marriott properties. Everyone I encountered while I was on property was kind, professional and highly apologetic. They had apparently been forced to master that behavior. Now that construction is done, I wanted to share this story and make sure that my Bonvoy colleagues realize that leopards never change there spots and that, if requiring accomodations in the Augusta airport area, give careful consideration about choosing another Marriott property.

Overall somewhat underwhelming and dated. Rooms are clean, but but barely 3.5-4 star hotel…read morematerial. Staff was eager to remove towels during daily service but neglected to replace them. Luckily, the front desk was eager to help after hours, and in general was the highlight of my stay here with their friendly demeanor and "can do" attitude. Common areas appear somewhat drab and spartan.