I had a very positive experience at PRC after being recommended to them by a friend. I'm a 57 year…read moreold man who was not feeling the same mojo I felt as a younger man. First I had a consultation with the owner, Eric, who is an inspiringly fit and friendly man who managed my expectations. Then I saw PRC's doctor, who asked me thorough questions for my safety, then gave me a pre-paid voucher for bloodwork. The next day I did a walk-in appt. at a nationally based Lab they are affiliated with, which has offices virtually everywhere. It worked for me because I was traveling for business that week. After my bloodwork was sent and analyzed by PRC's doctor, I was prescribed a regimen, and given a proposal. All my questions were answered and I'd say they have excellent customer service. The regimen was delivered on-time, and so far I'm very happy with the results.

My mother and I were really pleased with our Home Health Aides. They were all top quality and the…read moreagency worked to find the best fit for our family. We were happy that Me First accepted payment through the Respite Program through the county as well. We highly recommend this company!

Our family had an amazing experience using the services by MeFirst. The quality of care we…read morereceived was beyond our expectations. I would definitely recommend using them again!

I love this company. I had three home health care companies before this over the past 4 years with…read moredifferent problems at each one. 5 Stars has been excellent and I am so happy with my aide who has become a part of the family. Mike at 5 Stars has been a delight to deal with and has quickly and efficiently dealt with all my needs. I would highly recommend 5 Stars!!!

Competent, honest, personable. I worked with Melanie and Moira for years. They handled things for…read moremy business very well. Current and ethical. I highly recommend!

Within ONE day of speaking to someone, the Bi-Pap which my husband desperately needed arrived at…read moreour house! Much better customer service than the other equipment place we had been dealing with for several years who first "never received" the prescription sent by the doctor, then "lost it", then said "it wasn't written correctly". We wasted 3 weeks dealing with them before the doctor contacted Quality DME!

I had an in person initial visit to select a mask and fit it. I have the F30i mask. I have been…read morehaving fit problems with both the mask and frame. The frame is too small pulling the mask upwards into my nose so it feels like my nose is squashed. In addition, the mask rides up into my mouth. I tried stretching the frame upwards onto the top of my head even though there is no adjustment for that. Adjusting the straps has no effect on the upward pull of the frame, which squashes the mask into my nose or the mask moving upward into my mouth. Contact with staff at Quality DME has been very difficult. I texted them through their https://jeaniesleepcoach.com/ website but they ignored my texts until I left a voice message saying no one has replied to my texts for days. When you call to speak to a live coach you can never get anyone no matter how long you let the phone ring, which is why I resorted to texting through their website but as I previously stated they may not respond in a timely manner. I tried calling to make an appointment to get the mask and frame fit problem fixed but the phone prompts when you call do not have a selection for making an appointment so I pressed something until I got a live person to make an appointment. I knew not to press the selection for live support from a CPAP coach because they never answer the phone. So after several weeks of waiting I now have an appointment at the Lorton VA location to fix the fit. An opening for an appoint with them is not easy to find so you have to wait until you can get your problem fixed. I am strongly considering stopping CPAP service with Quality DME due to the poor support. I live in Maryland, which is 30 miles from their Lorton VA location. There are many CPAP providers nearer to me including the one I went to 10 years ago in DC. I only went to Quality DME now because my current ENT doctor directed me to go there. The place I went to 10 years ago had good CPAP patient support so I know what good communication and support should look like. I am not getting that at Quality DME.

After quite a bit of research, I visited Dr. Nguyen to look into problems I was having with my…read moreeyes, which was cataracts. I've wore glasses and contacts as long as I can remember, and couldn't figure out why I was having issues all of a sudden. When I first went to My Eye Doctor to find out why my vision was blurred, they couldn't really figure it out. Thankfully Dr. Nguyen diagnosed the issue immediately. Since I'm younger (mid 40s) to have cataracts, I was certainly concerned with making the right decision to make a correction. Dr. Nguyen was extremely helpful in educating me and informing me of all my options when it comes to cataract surgery and all the different options for new lenses (IOLs). Of course I researched by reading several articles, watching videos, and reviewing tons of marketing by the different companies. I probably wasted a lot of time with all of that as ultimately, I found that I just needed to put my trust in Dr. Nguyen. She is up to date with all the new technologies, and is certainly well respected in the ophthalmology community. I really appreciate all the time she spent with me making sure I understood all of the benefits, side effects, and costs of all the different options when it comes to cataract surgery. Eventually, I opted to have a multi-focal lens implanted so that I wouldn't be dependent on wearing glasses as it helps you with seeing at a distance, intermediate, and reading. I didn't like the idea of seeing halos at night when driving, but Dr. Nguyen explained how there is no perfect lens, that will compare to the capabilities of our natural lenses. I struggled with making the decision, but know that she helped me make the best decision. I had my first surgery on my right eye at the end of 2020, and then a second surgery on my left eye in April of 2022 (after the cataract in my left eye eventually progressed). Everyone at her office was also VERY HELPFUL and kind with scheduling and answering all my questions, especially Nikki! Shortly after the first surgery I probably overreacted to some normal side effects, and thought maybe I had a retina detachment after watching You-Tube videos about it. She came in to her office on her day off, and had a retina specialist also come in to make sure I was ok. They were able to put my concerns at east and confirm I was ok. I really appreciated that. Even though cataract surgery is very common, I was still nervous about it. Both surgeries was well, and I was pleased to hear Dr. Nguyen say it was "text book" right after she finished. In talking with one of the nurses as I was wheeled out to our car, she commented on how if she were to pick an eye surgeon she would definitely work with Dr. Nguyen; and she sees all the local doctors there at the surgical center. That just helped reaffirm I had made the right decision. Now I can see great out of both eyes and no longer need to wear contacts or glasses, which is awesome!

Several years ago, after going through the evaluation process for refractive surgery, I chose PRK…read moreover LASIK because I wanted to avoid the long-term risk of a LASIK flap becoming displaced. Looking back, I was not adequately informed about one of the most significant limitations of excimer laser vision correction, and I deeply regret not pursuing legal action at the time. The excimer laser typically creates a fully corrected optical zone of around 6.5 mm, with the surrounding tissue blended into the untreated cornea using what is commonly referred to as a "blend zone." The purpose of this transition is to reduce the sharp boundary between treated and untreated tissue. However, the blend zone is not fully corrected tissue. If your pupils dilate beyond the effective optical zone in dim lighting, as mine do, you have an increased risk of experiencing starbursts, halos, glare, and light streaking at night. The blend zone did not prevent those symptoms. Despite being characterized as an unlikely outcome during the consent process, I have lived with those symptoms ever since. I also experienced a complication after surgery when the protective bandage contact lens placed over my cornea slipped. The vision in my right eye became noticeably hazy, and the pain was unlike anything I had experienced before, which makes sense given that the cornea is the most densely innervated tissue in the human body. When I raised concerns with Dr. Anh Nguyen, they were simply dismissed. I was told there was no visible scarring despite the persistent haze I was experiencing, and that response never aligned with my own experience or subsequent vision. The potential for persistent nighttime visual disturbances is disclosed in the consent waiver you sign before surgery. They were presented as remote possibilities rather than meaningful tradeoffs that many patients should seriously consider. The paperwork acknowledged them, but the overall impression I walked away with was that they were exceedingly rare and unlikely to occur. By contrast, the therapeutic bandage contact lens--or the possibility of it slipping and causing lasting visual consequences--was never referenced or explained to me in any way. Meaningful informed consent requires patients to fully understand the realistic possibility of permanent nighttime vision changes and other complications before deciding to undergo an elective procedure. Whether the manner in which these risks were presented was the result of negligence, an overly optimistic view of the procedure, or a desire to encourage patients to proceed, I cannot say. What I do know is that the potential consequences I ultimately experienced were not communicated to me in a way that allowed me to make a truly informed decision.

This practice offers, cutting edge technology and smart business practices…read more Potomac Urology has performed more Aquablation procedures than anyone else in the country!

Where do we start. 1. The recruiter required a full urinalysis. Despite CLEAR directions, they…read moredid the same non-compliant lab work and kept billing us for it. 2. Each procedure resulted in NOT ONE but TWO different records. So we had one report on one record, the bill on a second, the second report on a third record, the second bill on a fourth record. Nobody could find any of the lab results related to the bills. 3. We went in for a THIRD attempt to get the right lab work that the government required and they AGAIN ignored instructions and did the minimal. There are no words to describe the abject incompetence of this office and their inability to address the most basic requirements for care and medical documentation. To say this office is run by clowns is an insult to circus performers.

Had to schedule COVID tests on behalf on my parents. The scheduling app was convenient, though the…read moredates it offered were confusing. One day it would have limited availability on a specific date, then the next day, it would show a wide range of availability for that date. When I had to call the pharmacy, they were very friendly and understanding, and were very helpful.

I have used this pharmacy for compound meds for 10 years but had to stop as the last two years…read morethwir service has been so frustrating with having to follow up over and over to get med meds filled leaving huge gaps with me going without my medication. I wrote them as a courtesy, tried ti give them a second third chance, they just don't care.