Nicole K.

Awesome nails! I am so happy to report a great experience at this salon. I got a brand new set of UV gel nails with tips, French, and a design. They were extremely professional and clean! My nails are exactly what I asked for thank you!!! Please note in the pictures I have a few cuts on my fingers but these were there previously to me getting my nails done at this salon (someone else cut me up pretty bad) but the technician who did my nails here was very gentle. The price was a little higher (about $5 more) then most but I will definitely be going back

Madison E.

I went here the other day to get my nails done. Before I came I called and told the lady I wanted an OMBRÉ FILL. I then asked how much it would be and I was quoted $45. I figured that was a decent price and booked my appointment. I got to my appointment and it was it a peaceful atmosphere. I was greeted and told to take a seat. She was drilling my nails and then the owner or receptionist came over and said because I am getting an ombré fill it is $60.00. I told her I was quoted something different on the phone but she said because it's ombré it is more. I decided to say OK in the off chance they did an amazing job and it was worth the money. I was very clear on the phone what I wanted so I feel frustrated they waited until I was there to tell me it is $60 when I could have been told this on the phone. The lady filled my nails down with the drill and wasn't paying attention and her hand slipped and startled me. Additionally she kept telling me how thick my old nails were and how she's trying to fix it. She kept saying "hot?" While my nails were burning when she was filling my nails with the drill. Additionally she was not gentle at all, and was at points hurting my fingers when she was doing my nails because her grip was so tight. When she went to go and do my nails she used this thick paste that looked aweful for the woman to work with. It took nearly an hour and a half for her to do this. I am going to attach a photo of my outcome. I won't be coming back as I am super disappointed with the results. In the salon because it's dark, they looked good. Outside in the light they look horrible and you can see exactly where the white paste stop and ends and it does not blend at all. It was wAy too over priced for the result I got Not to mention I always had at least another 1-2 people standing around me speaking to my nail tech in a language I do not understand. They were laughing constantly and it made me feel super uncomfortable since I did not know what they were talking about. No way will I ever return. If the owner is reading this I really hope you can work on training your staff, quoting the RIGHT prices over the phone and teaching your staff about being professional and making clients feel comfortable.

Helene P.

Ok so I get a message from Yelp headquarters about my follow-up review being outside the guidelines so I will update what my original follow-up was so they can fall within these precious parameters, still leaving the integrity of the review in tact. Since my not-so-good-english-speaking sister in-law for obvious reasons is unable to write a review, I thought it would be acceptable to write first hand the spectacle that went down as I physically WITNESSED the transaction. In my flagged review, I didn't elaborate that I was the one who picked her up and was at the "salon" with her when she was paying, so I am hoping this stays up to INFORM people who are looking at getting their nails done here. I would like to note that my genius brother was the one who took her there...this crap wouldn't have happened on my clock. To sum it up she was overcharged and I suspect it was because she spoke in broken english, she was paying upon my arrival so I didn't know exactly what the total was but I assumed it would be in the $60-65 range as it was supposed to be a french acrylic set. After I saw her hand over a c-note, and get no change back I asked them what she got done, thinking that was insane! The tech, realizing that I was on to them, started to less than eloquently explain "all" the extra add ons she wanted (ie, gel overlay and whatnot), and that her bill was $90 (not including tip)! For a set of French tip nails with no artwork, nothing fancy, nothing "extra" in fact some were crooked! And I firmly believe they WERE NOT gel! I have been getting my nails done for years and only use acrylic and let me tell you, they looked no different than my $45 set! At this point I wasn't about to create a scene when I already was privy to their business practices first hand. An expensive lesson learned for my immigrant S-I-L. I decided that this advantage taking of my FOB sis-in-law was not right, so I picked up the phone the next day and inquired about their pricing. According to Tina (the owner) who I personally spoke with; stated bill should be around $70 for gel, and closer to $50 for acrylic WITH gel overlay which is what she received. So what was she charged another $40 for? I suspect she was charged for gel and they tacked on the tip. I added a price list from their menu to illustrate exactly how their pricing works and what was paid, its obvious there is a discrepancy somewhere in how they calculated a $90 service on a $50 set (see circled). Shame on you...with all your "glowing FILTERED" reviews, it will only be a matter of time before you are inspected by the health board for your lack of sanitation between clients or a warrant a complaint to the BBB about your shady business practices before they shut you down for good. Though, I am glad to see that measures have been taken to better the business,(from reading other reviews here) that they are taking into consideration what clients are saying and trying to do things right. This is my experience and I do not take kindly to being called a liar, or to actually believe that a set of nails depends on how big/small your nail beds are and that because your prices are higher, you carry a better product and people like me, who know a thing or two about artificial nails, would be considered cheap, sorry...I may be cheap but I am not stupid. Sorry, no dice, but good try! I know that almost all nail salons in Calgary purchase all their nail products from a place called "Supply and Apply" or "Alberta Beauty Systems" and they all sell it to the the same salons, being high end or the slums. I do not know these people personally, but I know enough of what I have seen to never come back or recommend LaBelle. BTW having friends who are in the industry is helpful when push comes to shove. All in all screwing with anyone who is obviously new to the country out of $10, $20, $30 or $40 is theft; also she never got her receipt as she paid in cash, so we all know where the money went. Revenue Canada may be paying Labelle a surprise visit. Screwing with people out of $10 who are new clients living in the area is just TACKY. RE: Morgan D having to pay an extra $10 for a bottle of nail polish that costs about $12 in total at Glamour Secrets is accurate. This was the Shatter series (also, Katy Perry had a series of a similar product) which is no longer available but I know for a fact that they over-inflate the cost at Labelle, even their OLD OPI series costs more here than most other salons. An excellent business model if I have ever seen one. THE BAD FILTERED REVIEWS ARE ALL ACCURATE, its unfortunate that several of them are filtered, thus raising their star points way higher then they should be. Keep the rebuttals up, they don't sound obvious at all where they are coming from!