Appointments are meaningless…read more I made an appointment for 10:15 a.m. on a Monday. Arrived at the office at 10:05 and checked in using the automated kiosk. At 10:40, I was 4th in line behind 3 "walk-ins". I had to leave for another appointment.

As the English says they are bloody good. I must've hit it just right was in and out in less than…read more10 minutes fast friendly, and efficient. Of course I did go little later in the afternoon. I hear it gets busy in the morning because people have to fast so they don't wanna wait till the afternoon but either way it went well they suck the blood out of me and sent it off for testing. Good news is country boys still healthy and will be writing reviews for a long time for your pleasure so don't be afraid to use this location you will not regret it.

I just want to say I had an awesome experience on Tuesday my nurse was so caring and courteous . I…read morewould tell everyone I know to come to this location on Hoosick st Troy and ask for Joanna

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

I am glad I didn't let the numerous negative reviews scare me away. After having my entire chest…read morered from a tick/bug bite I decided to try this place. Upon checking I asked what they thought the price would be. They ran my card for that amount l. I was seen within 10 minutes. They called in the Rx to my pharmacy and even helped with my hypertension medication. I can't speak for the other reviews but my experience was completely positive.

Terrible experience. My 5-month-old nephew was taken here for an eye problem, and they recommended…read morea medication that apparently doesn't even exist anymore. Later, we were told that the medication was no longer available. It's very concerning that a medical provider would give outdated recommendations, especially for a baby. Don't waste your time or money here.

Pleasant and efficient checkin, first with barcode…read more Appointment was made on the website. Preliminary information entered for quicker checkin. No hesitation about giving 5 Stars because draw was quick and painless, and I have had problems in the past because of small arteries. Kudos to the experienced lab technician! Parking in front and behind building. Handicapped entrance is in back. Received lab results next morning on the My Chart portal of Albany Med.

They drew my blood and will send the results to my doctor. That is the only positive part of the…read moreexperience. I have tried this place more than once and have never had a pleasant experience. They can never find my paperwork, even when I call ahead to make sure it's arrived. They are rude and dismissive. I know customer service is hard (I've done it myself) but there's really no excuse for this. I need to find another local spot for a blood draw - there's just no reason to put myself through this nonsense.

Had a 9:30 appt, got there at 9:20. Had to be 20 people waiting. I needed my draw B4 10am for…read moretestosterone levels. Went up to the window at 9:45 and let them know. "You will be next" she said. 2 people more and it was 10am. Had to leave w/o my blood draw. Why make an appointment if you take 18 walk-ins before the people who make appointments??? Never again will i use LabCorp.

Can you leave zero stars?? The person greeting walk ins and people with appointments told me flat…read moreout that I need a note from a doctor for a full blood panel, or had to order online and come back. I thought you guys took walk ins? Also, extremely rude. Threw my questions right back in my face. Your location on Washington Ave. F-ing sucks donkey D. Terrible. I turned around and walked right out after being there for 5 minutes and spoke to your extremely disrespectful employee for 2 minutes. I'll never go back.

the office was clean, and I did not wait long. However, they would not accept the script for…read morebloodwork. it's the only lab in network with my insurance and I'm getting tested for an incurable progressive disease that runs in my family. I was turned away saying the dr wrote the script wrong. now I have to wait even longer with symptoms that are getting worse. I should also add this is a repeat of previous bloodwork that was taken at a different location and Quest refused to take the sample. in going to have to go to labcorp and pay out-of-pocket because they are not in network with my insurance just to find out what is going on with my health.

Got there at 3:00 for my 3:00 appointment for a blood draw. There was one customer there already,…read moreand one woman behind the desk waiting on that customer. They did a whole bunch of paperwork, and then that same woman told her to come in the back, which she did. The two of them came back out and did a whole bunch more paperwork. There was NO ONE else there, and yet thirty minutes went by before the Quest receptionist ever looked at me or acknowledged me. The one woman at the counter, it turned out, was the entire Quest team: she was the receptionist, secretary, and blood drawler. Also phone answerer. I kinda expected her to pump gas and maybe play the accordion too. All in all it was a peculiar experience. The only good thing I will say is that when I finally got in the back to have my blood drawn, she was nice, and she managed to draw my blood without any problem. But even that doesn't make me want to give it two stars. There was something very Twilight Zone about the whole experience, and the creepy way that I was there, it was quiet and empty, and yet still nobody saw me or spoke to me.

All these people expecting top notch hospital care and no wait have extremely high expectations…read more Urgent care is for urgent care, not absolute emergencies, not routine care or follow up care. That said, I have used this place a few times and other than the wait, which should absolutely be expected from any urgent care facility, they were pleasant and attentive. Had to take a friend here who was unwell with an oral infection and fever. They were understaffed, but checked back with us frequently. After seeing the nurse and the PA they ran a few tests and determined she had a server bacterial infection. Administered IV fluids and IV antibiotics as well as kept us there for monitoring for a couple hours. Again, with the exception of the expected wait times, it was a pleasant experience from the staff, and they discovered a deeper issue that was potentially life threatening.

If you arrive before 8 PM, you may get better service. If it's later than that, do yourself a favor…read moreand go to a real emergency room. Very nice staff and providers but SLOW. My daughter was experiencing severe, stabbing abdominal pain. We waited nearly 2 hours in the waiting room, followed by another 2 hours in an exam room before a provider finally came in. After a very brief exam consisting of little more than touching her abdomen, we were told they would run labs and give her Pepcid or Maalox for what was described as a possible upset stomach. At that point, we had already been there for 4 hours, and my daughter was still in significant pain. Then we learned that the lab results would take another couple of hours to return and that the facility does not have ultrasound capability at night. That information should have been communicated during triage. Had we known 4 hours earlier that they could not perform one of the most common tests used to evaluate abdominal pain, we would have gone directly to an emergency room. We left with no answers, no diagnosis, and a child who was still in acute pain. I'll be checking the lab results on the patient portal in two hours and seeking emergency care elsewhere if her condition worsens. This was an extremely frustrating and disappointing experience, and I would not rely on this facility for serious medical treatment or any condition that may require imaging. I am going to assume that they are understaffed and underfunded.

The office is in an outdated building in a run down town but the most important thing in a lab…read morevisit isn't the furniture, it's the phlebotomists. Both Janice Wilkinson and Garrett Claremont earned five stars for their caring, positive, reassuring, patient-focused attitude which put me at ease and for their to-notch skill level. It's very difficult drawing my blood. Many fail. Garrett's skill level not only reflects his very extensive experience but that he has transcended to the level of the healing arts. You can't teach that. Got 8 vials from a tiny vessel on the top of my hand first try. Janice observed and picked up Garrett's lesson really fast and got ten vials from me the next day on the first try. A great team. Hardly any wait to get in and fast getting out. I highly recommend these wonderful pros.

The office is bare bones and kind of run down. The wait time was long. They had spent a lot of…read moremoney on the videos looping on the screens and little on the plastic chairs or staff (there was one person working). The real problem came with the billing. Quest did not ask me for my information when I showed up. They said they had all my information from my doctor. But when the bill came they had my name wrong as well as my insurance company and information. They said the insurance company that they contacted did not have a customer with the name they provided (naturally as both were wrong) and I owed the full bill. I corrected my information and asked them to resubmit. They fixed my name but NOT my insurance information and so it was denied again. I have now submitted my insurance information with them multiple times online and on the phone (and it is VERY hard to get one of their representatives on the phone) and they keep resetting it back to the wrong information. I have spent hours on this. I am never, never, never getting a test done at quest again and recommend that you do not either.