I've been a patient at this practice for several years. There have always been problems with the…read moreadministrative staff, but I just staid with them due to a lack of laternatives. In March one of their providers, who had been seeing me, left. I had been trying to get and apponment 6 weeks ago, but they told me to call back in 4 weeks as they would get a new practitioner. Today I've been trying to get an appointment - and guess what - they kicked my out. They consider me a new patient and their providers dont take new patients. I now have to go to Hudson, almost an hour from where I live.

The office staff was not helpful in anyway and disrespectful to me and my family for 30+ years. The…read moreoffice wasn't updated until just prior to me leaving. Dr. Murphy's communication was so bad that he would book multiple appointments on the same day that he was on call at the hospital.

He was the best Doctor this County had,it was a shame to lose him. He showed compassion and…read moreempathy. Something missing in most Drs. Today.

Dr. Schmidt is wonderful. She has been my primary care doctor for 12 years and I have seen her for…read morea whole host of medical issues. She takes her time with you and is kind and thorough. The only drawback is that if you don't have the first appointment of the day the wait time can be very long - I have spent almost hour in the waiting room on several occasions before I got in to the examining room. That being said, I plan on that happening and use the time to catch up on my reading.

I have been seeing Dr Schmidt for three years and I must say she exceeds all my expectations. I…read morelived in NYC for many years then Spain, Savannah, and Berlin Germany. I have many medical issues and have seen dozens of doctors over the years. Dr Schmidt is probably the best of the bunch.

Went to have blood work done there today and I seen a lady get out of her car. With a file box as…read moreshe must of been a nurse and she walked in with out a mask. I cancelled my appointment immediately. I don't need to get coronis from that place.

Incompetent office staff. If I can't trust them I can't trust the doctors either. They had 2 weeks…read moreto fax my previous PCP but couldn't get it done. Lost the release form I signed in their office and had no idea who I was when I called to inquire if they had received my records. I'm searching for a new PCP.

Wish this could be positive. We had very high hopes when going to Dr. Hyman's clinic. We honestly…read morefelt so blessed to discover they were located within the same state as us. However, our experience has ended on a negative note, after working with the clinic for seven months. The only way to summarize all our complaints into one is to say that the care my daughter received was not patient centered. The care is clinic centered. There's a lot of gatekeeping as far as access to the professionals. It takes days to weeks to get responses in the portal, which the clinic prefers you use as your primary means to communicate with the team. I will provide three more examples of how this clinic put what they wanted ahead of what my daughter needed. The first example was when the team initially decided that my daughter's issue was an eating disorder, not a medical issue. Her assigned doctor and team had decided this before even waiting for her lab results. And when they decided this, they had someone we had never spoken to before, Kelly, call us over the phone and tell us their opinion while my daughter )was sitting with me. they also said they need to pause her care because of this .It was not handled with any kind of care or compassion. however, when the lab results came back and showed that she was actually suffering from a medical condition, our main doctor said he understood why "someone" would've diagnosed her with an eating disorder even though she doesn't have one. however, that "Someone" was him. I also found after a discussion with Kelly that she had been led to believe before talking to us about the eating disorder that we had already been approached about it by the nutritionist and doctor. This was 100% untrue. When she contacted us to talk to us about it was the very first time either of us had heard about it. The second thing that happened that stands out, was when my daughter's doctor accused her of lying about what she was eating. When I actually confronted him on the phone about accusing her of lying, he then backpedal and called it "food amnesia". It's not that I don't believe food amnesia exists, but that's not what was happening here. My daughter lives with me, goes to school in our house, doesn't really go out socially because of her illness, and I'm telling you right now as someone who has a long history of battling these illnesses and who also has OCD, she does not lie about what she eats. And after he accused her of that, our trust in him pretty much went out the window. In the same conversation when I told him I wanted to talk more about the role her mental health was playing. he said he didn't want to. So I guess that means the doctor gets to only discuss his own agenda. The final thing that happened, was when we requested the Center to assign us a new doctor, because my daughter no longer trusted her current one. There was a lot of back-and-forth meetings and discussions and at the end of them all they made us stick with the same doctor. And as a social worker, as someone who works daily to advocate for my patients, I feel very strongly that the clinic did this for their own benefit and not for my daughters. if I had found out that any of my patients had a doctor that accused them of lying, I would've reported that Dr and denied him from providing future care for my patient. Not only did he insult her, but he didn't even reach out after our complaint to apologize. You know this was a 17 year old girl they were dealing with, not a 50-year-old woman. I could bite my tongue if I had to and try to move forward with trust, but I don't expect my daughter who's been through four years of these accusations to endure that. Anyone who's been suffering from her kind of conditions knows that you go through lots of traditional doctors before you find out functional medicine is the only hope. Those traditional doctors look at you and tell you there's nothing wrong. They make you doubt yourself enough. We didn't need the functional medicine doctor doing the same. I believe the only positive this place provided was that it ran a slew of tests that no other doctor prior had done. Those tests were helpful in getting us a diagnosis and providing us with some direction on next steps. I will also say that the dietitian, although she didn't really succeed in helping my daughter, at least tried and had a very good heart and was patient with all my daughter's questions and concerns. Meanwhile the doctor eventually told my daughter she just had to live with the situation and she would eventually grow out of it. "It's not gonna kill you." My daughter has done a ton and tons of research on her own and we know that's not true. We are now moving on and trying to find a different clinic that can truly help her. And we did spend a fortune getting care here, but we knew we would ahead of time. We just hoped that price tag would've produced better results.

I am complimenting and thanking the front end person of the ultra wellness center. particularly the…read morereception person who made me feel very welcome and was warm and gracious to me. That is the most important aspect of any medical practice

I've been with PA Patrick for 15 years. Great guy and great care. But the billing department is…read moreabsolutely terrible. I had a physical with blood work 2.5 weeks ago. I got a bill in the mail 8 days ago while on vacation. I've received 5 texts, a phone call, and already a $5 late fee for what used to be a free physcial. I Understand that may be an insurance problem but community care has been harassing me non stop. I would have paid my copay at the front desk the day of, but they said I was "all set". Seems more like a community money grab than community care. Sucks to leave but I'll be looking for a new provider.

I like this facility. Good location. Building is nice. Decent parking…read more Getting an appointment is great. Quick and easy, not a long wait from the time you called. Even when you have those "can you squeeze me in" emergencies, they do their best to get you in that day or the next. Clean waiting area. All the staff are thorough and well mannered. The nurses all have a reassuring bedside manner. They also do their best to answer all your questions, and tell you which are best to ask the doctor. Both my doctor and my daughters are easy to talk to. They explain diagnosis so you understand, discuss options. They answer all my questions, and are easily reached if you think of something after you have left. They talk to you about prescriptions and concerns of side effects or how they might make you feel. I have been coming here for about a year, and I'm happy I switched from my last doctors office. Community Care is also connected with mycareDOT. Where you can easily access your health and your child's health information. Signing up is easy, reception has you fill out a simple form and they email you the registration link.

I have been stuck with severe dental pain I went to the dentist in November 21st 2023 due to my…read moremental illness and other factors that I will not share on here I cannot go through this without being under and sleeping well I've been waiting since then for this to happen still has it so I got a hold of my doctor's office at family practice Karen buck she was not in but her nurse decided to see me now I've never never met her before but I have a degree in human services and a minor in psychology and we took half a semester studying HIPAA and I scored a perfect 4.0 on both tests so I know and as I'm trying to tell her cuz this is typical you try to tell someone you've never met your history and my mental history played a big part in this so me and my mother are in this office with her and as I mean explaining this to her she says you two need to stop talking right now and listen to me mind you old enough to be her father and more experienced in etiquette as I'm trying to tell her some things which would have made sense if she would have listened to my mental health problems she called me a liar and then proceeded to tell me to stop lying all in front of my mother lucky me when I'm listening to my headset which I had with me that day when I stop it and it's in my pocket it has a built-in mic and it records so the whole conversation is recorded and because I'm the patient no HIPAA violation was done because there's no filming and it's a record to back up what was done to me today the nurse who works for Dr Karen Buck is horrible they have a two-star rating there for a reason run from that place as fast as you can and find anybody but them so she begins to belittle me tell me and my mother to stop talking says I'm a liar to stop lying I have a severe panic attack which she would have known I was prone to had she listened to me cuz she never met me my response is always been fight instead of flight but thank God I'm on a medication that has changed that part of my life because if she would have met me before that when that used to happen to me and I blacked out I didn't fly I fight so thank God for me I got out of that office quick as help and now I'm sitting home with no antibiotics because she gave me such a panic attack if I even look at her my heart will be and I'll go right back into a panic attack so now my face is blown back up with pus leaking out of my eye and I can't get antibiotics so you best believe my cousin who's a partner in the law firm I'm getting a hold of him and she's going to regret everything she said to me and that recording cuz trust me I know HIPAA back front and center I can use against you as long as it's entered as evidence and you're giving a copy plus my mother can back it up cuz she was there as a witness sorry I had to come to this but I'm warning everybody stay away from that place I don't I don't usually say this but you remember the people that were bad in Germany during the 40s well that's how the nurses and doctors act there other than Dr Kirby who was my previous doctor was an amazing doctor and I miss him so much but now I have to move on and thank God North Adams has a hospital with doctors that are not at all bought and owned by BMC which has had a monopoly on this county for longer than I can count

Called for an appointment and got in next day. My husband was a new patient, so he was issued…read moreample time to meet the new practitioner. She spent over an hour and a half "getting to know him" - I don't mean that in a innuendo kid-of-way, rather, she investigated his past medical history to get an accurate description. I was impressed. Positives? Clean facility, great scheduling, attentive staff Negatives? Some equipment out of order (SaO2 machine, scale), water cooler empty and no cups, magazines out of date and sucky, the new practitioner is just that; new. Green at the gills - ex: I work in healthcare and out of habit, often write medical shorthand/acronyms. She didn't even know TBI. Hm. And asked questions redundantly, like she wasn't absorbing it the first time. All in all, good experience. Practitioner really listens (although the second time around!) and doesn't interject her own opinion of past methods of care. When you move as much as we do, that's a plus.

I thought I had a spot of eczema on the bridge of my nose and called the Chatham office, where I…read morewas a patient to ask if I could come in and pick up some cream to treat this spot. The receptionist, Kelly, said that she guaranteed me that the doctor would not agree to that without examining me. I was very annoyed! I went in today and Dr. Gregory diagnosed a basal cell carcinoma!! I was shocked...didn't see that coming. The last time I was there the nurse practitioner did talk to me about sunscreen although not as vehemently as described in other reviews for this practice. Perhaps had I followed the nurse practitioner's advice, I wouldn't be looking at Mohrs surgery on my nose now. I thank Kelly for her professionalism and, of course, Dr. Gregory, who, by the way, diagnosed this basal cell in about 30 seconds. Couldn't disagree more with those two negative reviews!!!