The office staff was not helpful in anyway and disrespectful to me and my family for 30+ years. The…read moreoffice wasn't updated until just prior to me leaving. Dr. Murphy's communication was so bad that he would book multiple appointments on the same day that he was on call at the hospital.

An office that has major complications with professionalism…read more I have been a 20+ year patient of this practice, starting with Billy Murphy, MD and then switching to Amy Murray-Surman, PA. 20+years ago if you needed to see your GP there, no problem. They got you in right away. NOW, if you need to see your GP because you are ill...IF you call early enough in the morning you MIGHT be lucky enough to get the ONE free floating appointment that is open daily for each of the PAs. A close family member -upon my recommendation to go there- has had nothing but complications from scheduling with Heather Harris, PA, there. She is, incompetent (prescribed athat family member should NEVER have been prescribed according to their overall pre-existing condition), she is part time employed and does not keep scheduled office visits because of that (I believe) and the fact that she live far away from the practice, in the Catskills (lots of snow days off). One of the secretaries called to cancel his late afternoon appointment (that was initially scheduled 3 months ago) this past Tuesday -8/27/24- to (once again) cancel his appointment because the entire office wants off early on Friday for the Labor Day weekend...in trying to get in this week with them at all, one of the 3 secretaries/schedulers slipped & told him the "taking off early" situation. Familyt member scheduled to meet the time frame they/she/he could fit into their schedule....3 days prior cancel/rearrangement for analpointment made 3 months prior is careless and inconsiderate Want a doctor you can see if you're sick? ....or even on a pre scheduled basis? Try internal med at Valatie Medical Arts .

William Murphy has been my primary for over 25 years and I have had only good experiences with him…read more He has helped me through some difficult times and I believe he saved my life more than once. I notice the negative reviews were posted in 2024 and I have to wonder if we are talking about the same person. The waiting room wait can sometimes be long but I've been given a good explanation for it - and told when I checked in that he was running late. He takes time, he explains, and he listens to what you have to say.

Dr. William Murphy is one of the most unprofessional, irresponsible, disrespectful, and dismissive…read moredoctors I've ever had the displeasure of dealing with. Columbia County has a doctor shortage and yet somehow he still has availability for new patients- once someone sees Dr. Murphy as a patient it's clear why he still has availability and that is because if they have any other options they choose to no longer be treated by him. The entire office follows his poor example and is disorganized and irresponsible with zero interest in patient care or general show of empathy. Beware of the lack of care you will receive.

If I could give Dr. Neal zero stars, I would. He operated a MOHS above the hairline and was so…read morecareless and negligent - as was his stitching PA Mike Dulay - that the wound healed and scarred over so there's a bald patch now instead of stitching it properly where the hair can grow back again. I feel like this is stitching 101 in medical school. I know there are very few rare instances where the scalp can't be stitched together, but by and large, it's not only possibly but COMMONLY DONE so that the scalp is brought together again so hair can grow unhindered. Now there's permanent irreparable damage done and there's nobody to answer to because it's not severe enough of a deformity to warrant a medical malpractice lawsuit, but believe me I explored that option. Do yourself a favor and STEER FAR AND CLEAR from Upstate Dermatology for EVERYTHING other than simple, standard, common issues that their staff can handle. Seriously, I would be suing if I could. Dr. Neal is literally the worst. If you don't believe me, check out the rest of his reviews.

Zero stars ought to be an option. I had an appt. at 10:00 in the morning. I arrived at 9:50 and was…read moreissued into an examination room. By 10:30 I was tired of waiting. No-one had poked their head into the room even once to apologize for or explain the delay. That was already a delay of FORTY minutes early in the day, at 10:00. Either very bad scheduling or simply greedy. So after waiting for FORTY minutes, I decided to just leave. I'd had enough. When I opened the door of the room I was in, there was the doc sitting at a desk doing paper work. If this were my practice, I would, first, have kept me informed about the delay, and, having totally failed at that, I would have called me, the patient, when I'd arrived home to apologize and say that maybe we could reschedule. But, NO, NOTHING. Nothing except billing my insurance company for an appointment that ended up not happening. These people are among the rudest I've ever encountered. They care not a whit about the patients, only about the money.

Wow! FREE drop in playgroups for parents and others looking after infants, toddlers and…read morepre-schoolers. We love dropping in here for a break during the week. My 2 year old plays happily alongside the other kids (the toys are awesome!). I have met a lot of new friends and the friendly staff provides coffee and yummy snacks for adults. The kids are treated to circle time songs and a snack of their own after. There are age appropriate crafts and painting tooI still can't beleive this program is free!! Their website is www.familyresourcecenterscc.org.