The receptionist was a bit rude, she kept saying to people (at least 3 ) while I was there that…read morethey don't have orders in their system that were already sent and said their system was having issues but turned ppl away, one lady had kids but they turned her away bc they couldn't be with her & told her to ask strangers in the waiting room to watch her kids...they were little kids..are you serious? Several of us in the waiting room kept looking at each other in disbelief every time she would tell ppl they couldn't get there stuff done. I do not have confidence in this particular location. I probably won't come here again if I can help it

The receptionist is very rude. It was around 10 AM so I'm guessing she couldn't have been having…read moretoo bad a day: but, for whatever reason , her attitude was outrageous and unacceptable. I heard enough and walked out and went elsewhere. No more Labcorp for me. You know if a receptionist, openly, doesn't like dealing with people maybe it's a good idea to look for a non public facing job.

I went on a Monday and scheduled an appointment in advance. I really didn't think about this when I…read morewas scheduling, but my appointment was at 12:10pm, during lunch time. There were two parties in the waiting room when I arrived. The receptionist greeted me and told me to have a seat. She never entered me in the computer. I waited there for 60 minutes, along with one of the original parties and another party that arrived after me. I went back to the desk because I kept getting messages that I was late for my appointment. Finally, I was taken into a room. Walking through the back area, I didn't see any medical staff. I waited in the room for 30 minutes without anyone seeing me. At 1:30pm the app asked if I wanted to reschedule my appointment. Finally someone came in, asked some questions and wrote me a prescription. I think the staff was either at lunch or there were no practitioners on duty until after 1:00pm. I learned my lesson from this appointment. Don't go to Wellniw at lunch time.

It's a wonder why people get into medical/personal services; jobs that inherently are centered on…read morehelping patients and being receptive to their medical needs- and yet they hate people? I had the displeasure of coming to this location (second visit- haven't been for myself but I've been here with a partner and now my mother) with my mum, and immediately upon reception, the sour faced girl at the counter was regurgitating lines for intake, without bothering to even lift her head and acknowledge the person in front of her. You could tell me she had an atomic warhead candy caught in her throat given how puckered and unwelcoming she was. It's remarkable how many nurses hate patients. It's not a trend, it's actually a stat. That's just sad. Find a different job if you hate people so much sweetheart. Oh- and in the great words of another patient who had this experience, but was purged from their comments and reviews:

Had a 9:30 appt, got there at 9:20. Had to be 20 people waiting. I needed my draw B4 10am for…read moretestosterone levels. Went up to the window at 9:45 and let them know. "You will be next" she said. 2 people more and it was 10am. Had to leave w/o my blood draw. Why make an appointment if you take 18 walk-ins before the people who make appointments??? Never again will i use LabCorp.

Can you leave zero stars?? The person greeting walk ins and people with appointments told me flat…read moreout that I need a note from a doctor for a full blood panel, or had to order online and come back. I thought you guys took walk ins? Also, extremely rude. Threw my questions right back in my face. Your location on Washington Ave. F-ing sucks donkey D. Terrible. I turned around and walked right out after being there for 5 minutes and spoke to your extremely disrespectful employee for 2 minutes. I'll never go back.

Extremely, satisfied with the office in Latham, N.Y. Don, our blood test techician, was excellent…read morepersonify, and very compassionate, assisting, my husband, due to mobility issues. We were in & out in 5 minutes. 5 stars and more!

This would be zero stars if I could give them a zero customer service is horrible, phone service…read morecustomer service zero. We are looking for a new place to use for our new hire drug tests. If you have a choice stay far away

Appointments are meaningless…read more I made an appointment for 10:15 a.m. on a Monday. Arrived at the office at 10:05 and checked in using the automated kiosk. At 10:40, I was 4th in line behind 3 "walk-ins". I had to leave for another appointment.

As the English says they are bloody good. I must've hit it just right was in and out in less than…read more10 minutes fast friendly, and efficient. Of course I did go little later in the afternoon. I hear it gets busy in the morning because people have to fast so they don't wanna wait till the afternoon but either way it went well they suck the blood out of me and sent it off for testing. Good news is country boys still healthy and will be writing reviews for a long time for your pleasure so don't be afraid to use this location you will not regret it.

First, the receptionist was terrific. She was friendly and knowledgeable and seemed to like the…read morejob. Unfortunately, my 11:30 AM appointment was running late. At 12:20 PM, I asked her if it would be much longer. She said I was up next to go into an exam room, but there were six people ahead of me in six exam rooms, and it would be at least a couple of hours before I was taken care of because there's only one medical person (doctor? NP?) working that day and she had a migraine and was working slowly. I left, and made an appointment with my physician, even though I have to wait four days to be seen. By the way, this particular Wellnow is no longer associated with Saint Peter's, though the sign is still on the building stating it is. Also, the reception area was extremely cold. The few people in there were complaining, but the receptionist had no control over the temperature. It was so cold I stood outside to warm up.

Gave me a hard time about insurance which has never happened in the multiple times i have been this…read moreyear. I recommend Albany Med Urgent Care

Huge black and blue the size of a golf ball above my elbow where blood has never been drawn. When…read moreI was told I would have a big bruise and mentioned I had a black tie event and it would show she said it h put a bandaid on it.

This is supposed to be named ST. Peters laboratory Not Lab Corp. located at…read more 4 Palisades Dr. Suite 120 Albany, New York 12205. I got blood drawn here on 9/21/20. Phlebotomist nice. Reception very rude and unfriendly. Getting my lab results is a joke. In a phone calling circle. My dr has requested them 4 x and has sent 2 urgent fax requests and still has not received all my results. When you call to request the results faxed. They say "your doctor needs to request them ". I ve explained to them many times" no resolution. Over a month now. Ive been forced to get my labs re drawn due to them not being able to release my results to me or my doc. customer service lacks extremely, phone conversations Very quick to speak over you. Not helpful at all. (518)525-1475. ( reference lab) and (518)525-6186 azalia( terrible employee). Id fire her on the spot. Definitely losing business from her. can't find help from not one person!!

I have nothing but amazing things to say about this practice. They go above and beyond to make sure…read morethat the care, quality and experience is top-notch. I will say that I am not the easiest patient to work with, and every single time I call, they go above and beyond to make sure that my needs are met. At this point, I have lived all over the place, and I have continued to go back to Community Care family Medicine and Clifton Park due to the care that they have provided. I've been here for almost half a decade, and I would like to especially thank Kalynne (PA), Beth (Desk Admin), Angela (Desk Admin), and Fallon (PA). Thank you, for everything that you do for your patients!!!

Eric C Schnakenberg, MD I would not conclude that Dr. Eric…read moreC. Schnakenberg is an unsafe or untrustworthy physician solely because of the 2019 incident. But there is a legitimate disciplinary history that I would want to understand before making a decision. The New York Workers' Compensation Board temporarily suspended his authorization to treat workers' compensation patients on April 1, 2019. The stated reason was that he failed to respond to interrogatories from the Board. The Board said it believed this may constitute misconduct under the Workers' Compensation Law.

The staff at Kohl's blood draw was the Worst experience I have ever had and I've had hundreds of…read moreblood draws I hope I ne er go back there. There is NO empathy, no smiles, no caring. The 2 ladies were clearly unhappy with their jobs or totally burned out. I see so many negatives and yet, St. Peters is doing NOTHING to change this. I hope never to return here. There are so many other blood draws. Dont come here. Ugh. Disgusted with St. Peters and Bender Labs. Shame on you!!!​

I went into the Kohls' location first thing in the morning for a blood draw. There were two…read moreemployees present, a younger woman and an older woman. They were loudly shouting back and forth from one end of the office to another. At first it was just pleasantries. Unprofessional, for sure, but I just wanted to get the blood draw done quickly. The younger employee began complaining about the codes that were listed on my blood draw order. She yelled to the other employee that the codes were incorrect and that "these doctors just don't care." Then she shouted my doctor's name, a well respected member of the medical community, and said "he should know better." I was shocked. The other employee asked her who the doctor was. She shouted his name even louder. The older employee then shouted "He's old. He should retire!" I was appalled at the lack of respect for a member of the medical community and for me, his patient. I had never experienced this type of unprofessionalism in a medical facility. I was going to retrieve the work order and leave when the younger employee called me in and said they were not going to be able to draw my blood because there were incorrect codes on the order. I took the order and quickly left the office. When I got home, I emailed Patient Experience at St. Peter's Partners. Within a half hour I received a response from the coordinator apologizing for what I experienced and assuring me that the incident was being referred to management and to Human Resources. A half hour later, I received a phone call from the woman who supervises all 14 St. Peter's labs. She reviewed the facts with me and then said she was on her way to have a discussion with these two employees. She said that this type of unprofessionalism would not be tolerated. She was appalled at the statement of my doctor being too old and should retire. I am grateful that St. Peter's responded quickly to this incident. Hopefully they will take action to make sure that no customer ever has to endure this type of unprofessionalism again. I appreciate their apologies, but I will never set foot in this lab again. And I had been a steady customer there since they opened. This is how you lose business.

1st time coming to this location. Judy who did my mamagram…read morewas the nicest technician I'd ever met at Image Care. I thanked her for being so kind. A lot of younger technicians could learn from het. I guess you could say she broke the mold! Thank you Judy I hope they appreciate you! Because I wont forget you!