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    St. Peter's Bender Laboratory

    St. Peter's Bender Laboratory

    2.6(5 reviews)
    2.7 mi

    The staff at Kohl's blood draw was the Worst experience I have ever had and I've had hundreds of…read moreblood draws I hope I ne er go back there. There is NO empathy, no smiles, no caring. The 2 ladies were clearly unhappy with their jobs or totally burned out. I see so many negatives and yet, St. Peters is doing NOTHING to change this. I hope never to return here. There are so many other blood draws. Dont come here. Ugh. Disgusted with St. Peters and Bender Labs. Shame on you!!!​

    I went into the Kohls' location first thing in the morning for a blood draw. There were two…read moreemployees present, a younger woman and an older woman. They were loudly shouting back and forth from one end of the office to another. At first it was just pleasantries. Unprofessional, for sure, but I just wanted to get the blood draw done quickly. The younger employee began complaining about the codes that were listed on my blood draw order. She yelled to the other employee that the codes were incorrect and that "these doctors just don't care." Then she shouted my doctor's name, a well respected member of the medical community, and said "he should know better." I was shocked. The other employee asked her who the doctor was. She shouted his name even louder. The older employee then shouted "He's old. He should retire!" I was appalled at the lack of respect for a member of the medical community and for me, his patient. I had never experienced this type of unprofessionalism in a medical facility. I was going to retrieve the work order and leave when the younger employee called me in and said they were not going to be able to draw my blood because there were incorrect codes on the order. I took the order and quickly left the office. When I got home, I emailed Patient Experience at St. Peter's Partners. Within a half hour I received a response from the coordinator apologizing for what I experienced and assuring me that the incident was being referred to management and to Human Resources. A half hour later, I received a phone call from the woman who supervises all 14 St. Peter's labs. She reviewed the facts with me and then said she was on her way to have a discussion with these two employees. She said that this type of unprofessionalism would not be tolerated. She was appalled at the statement of my doctor being too old and should retire. I am grateful that St. Peter's responded quickly to this incident. Hopefully they will take action to make sure that no customer ever has to endure this type of unprofessionalism again. I appreciate their apologies, but I will never set foot in this lab again. And I had been a steady customer there since they opened. This is how you lose business.

    Maria Mangini, MA CAS

    Maria Mangini, MA CAS

    5.0(1 review)
    5.0 mi

    When I was Diagnosed before Christmas with Celiacs Disease, I was simply Devastated, both…read morephysically & emotionally. I felt my life was over as I knew it. That may sound a bit overstated, but at my age, ( and I have to tell you I've never eaten a healthy diet) It was mind boggling! All of my meals contained dairy or were full of gluten. There is so much information & misinformation out there and no one to turn to for help & support. My Dr. Dx'd me, gave me a diet,some pamphlets & sent me on my way, Totally lost. I'd heard good things about Maria Mangini,But shes been a God sent for me in my quest to live with Celiacs Disease. I couldn't have understood or grasped all the possible health issues, life & diet changes that must be made. Maria is so knowledgeable on the subject and with having lived with it herself for many years, She showed me my life isn't over, it's a new healthier lifestyle, with lots of alternatives out there.The weekly phone calls were helpful in keeping me on track and motivation. She's given me the tools to deal with this problem, the rest of my life.

    From the owner: Maria Mangini, Holistic Counselor and Family Advocate, offers a unique approach to health and…read morehealing that honors the interconnectedness of the mind-body relationship. Maria specializes in supporting children and families, individuals who have experienced trauma/loss, and individuals with food sensitivities. Using a holistic perspective and a wide range of tools, Maria will support you on your personal journey to health and happiness. Maria has personally journeyed through multiple challenges to health, peace, and happiness by employing a variety of natural healing techniques including: nutritional and lifestyle approaches, meditation, mindfulness training, and self-care practices. She is a skilled, compassionate, knowledgeable practitioner who will listen to you, treat you with respect, and provide you practical information and tools you can use everyday. Maria has earned a Master's degree in Applied Psychology and is a New York certified school psychologist with 15+ years in the New York State public school system. Maria has also earned certifications as a Holistic Life Coach and Therapeutic Stretch instructor. Maria offers individual and family holistic counseling services, family advocacy services, and specialized support for those transitioning to a gluten-free lifestyle. She offers office appointments in Troy, NY; home, school and site visits; and telephone consultation services and packages. Maria also hosts specialized support groups to educate, encourage, & empower.

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    Maria Mangini, MA CAS
    Maria Mangini, MA CAS - Enjoy the journey and live each day

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    Enjoy the journey and live each day

    Labcorp - laboratorytesting - Updated May 2026

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