I made an appointment, got in shortly after I arrived to check in, and the process was easy and…read moresmooth.

Quick and easy! No appointment but walked right in with no wait. Tonia was fantastic, efficient,…read moreand friendly! My daughter has tricky veins, but Tonia was in with 1 stick. We will definitely be coming back to this Quest location for future blood draws.

My first time using this lab. This place is very new and everything was supper clean. I came in for…read moremy usual blood work. There wasn't a wait when I went in but this was early in the morning. There were two people working and both were very friendly. The lady I had drawing my blood was very personable and asked about my plans for the remaining of the day. She even told me about her daughter getting ready to go back to school. She made sure to make sure I was comfortable before we got started and let me know when to expect the needle. She hit the target on the first try. I was very happy with the service I received.

Amazing customer service and efficiency. Also they are friendly. I'm grateful we have this business.read more

They close at 5:30, but don't take anymore patients after 4:30, what kind of mess it's that?! Why…read moredo they close at 5:30 then! How are employed people suppose to do their test if they can't go after work! Ridiculous!

The phlebotomy technician never even introduced herself. My specimen was allegedly not processed…read morebecause, according to them, I "did not fast" for the test, which is a blatant lie. I have been completing this exact lab work every three months for nearly three years, and as an RN, I know exactly what a hemolyzed specimen looks like. I specifically asked the technician whether the sample was acceptable, and she assured me that it was fine. What makes this even worse is the complete lack of communication and accountability afterward. For an entire week, I repeatedly followed up and was continuously told that my specimen was "still being processed." It was only after I contacted the corporate office that I discovered the truth: the specimen was never run because they claimed I had not fasted. At no point did this branch notify me by phone, text, or email that I needed to repeat the lab draw. I only found out one day before my doctor's appointment and only because I relentlessly pursued answers from customer service. The level of incompetence, dishonesty, and disregard for patients' time and healthcare is beyond unacceptable. If you value your health, your time, and accurate communication, avoid this Quest Diagnostics branch entirely.

I booked my appointment for 11am today and arrived at 10:50am. I left at 12pm and was still not…read moreseen due to have a doctor's appointment at 11:40am. I'm not sure if they were accepting walk-ins or what was going on but that was absolutely ridiculous. They had several people on staff and the line was not moving. I asked if I left to my appointment and came back would my spot be held and I understand not being able to accommodate that, but the idea of having to wait another hour or 2 hours like some of the other people there is absolutely ridiculous. Not sure what is going on but they need fewer appointments slot if they cannot fully service. They were very sweet but they need help.

This LabCorp has the world's most rude staff!! I have to wait even when I have an appointment. The…read moreresults used to be posted on the app within 24 hours. However, now you are lucky if they are on the app within two weeks. The women that work at the desk should not be in CUSTOMER SERVICE!!!

25511 BUDDE RD, STE 3503 SPRING, TX…read more ( labcorp ) laboratorio Directamente a LabCorp , esta mañana fui hacerme mis análisis llegando estaba totalmente vacío el área me anote en la lista de espera y me dirigí al salón de espera , los trabajadores adjunto descripción: una señora de pelo corto y un señor joven de baja estatura en conjunto a otro joven vestido con uniforme de la salud todos conversaban de asuntos personales en voz alta combinado con risas y desorden en nuestra presencia , uno de ellos me dijo que me anotara en la lista y ahí empieza el tiempo a correr.... mientras ellos conversaban ..... llegamos a reunirnos 3 familia en espera hasta que decido preguntar si me podían atender ??, la señora me dijo que ellos eran seres humanos y necesitaban conversar 10:30 am en plena jornada laboral y varios pacientes esperando , a lo que yo le respondí , ud no puede conversar mientras tiene pacientes en espera menos de temas personales ninguno asociado al trabajo a lo que ella me responde .. para que ud se sienta feliz yo tengo que conversar de temas de trabajo solamente ?? Le dije no, ud debe prestar servicio y respetar que tiene varias familias esperando, le dije usted está representando a un negocio que pertenece a la salud mi tiempo es valioso y no tengo que esperar porque ustedes conversen se rían y nos falten el respeto a tantas personas presentes (3 familias diferentes en espera ) me responde tenemos derecho de conversar aquí muchas personas esperan hasta una hora yo le respondí , si la espera es debido a un flujo de pacientes numera les es normal pero no porque ustedes conversen y todos tenemos que esperar que terminen una largo tiempo de socializar en horario de trabajo ,,,,, seguidamente ella me dice el que estaba aquí era el supervisor, wow sorpresa divina para mi le respondí peor aún muy poco profesional son todos cuando ven que llegan pacientes y nos ignoran para continuar en risas y conversaciones personales ... finalmente hablé con el supervisor que para este momento dudo que realmente sea alguien con ese rango y que haya sido partícipe de tanta falta de respeto , quien me pidió disculpas por lo sucedido , resulta que el resto de las familias que esperaban en el salón comentaban entre ellas que esos trabajadores del laboratorio eran muy odiosos es decir es muy preocupante que un centro que brinda servicios de salud las personas que lo visitan frecuentemente tengan un estado de opinión tan negativo de quien presta servicios de flebotomía Directly to LabCorp, this morning I went to get my tests done. Arriving, the area was completely empty, I signed up on the waiting list and headed to the waiting room. The workers, I attach a description: a lady with short hair and a young man of short stature, together with another young man dressed in a health uniform, all of them were talking about personal matters in a loud voice combined with laughter and disorder in our presence, one of them told me to sign up on the list and there the time began to pass.... while they were talking..... we ended up meeting 3 families waiting until I decided to ask if they could see me ????, the lady told me that they were human beings and needed to talk 10:30 am in the middle of the work day and several patients waiting, to which I replied, you cannot talk while you have patients waiting, much less about personal matters, none associated with work, to which she replied... for you to feel happy, do I have to talk about work matters only ???? I told her no, you should provide service and respect that she has several families waiting, I told her you are representing a business that belongs to health, my time is valuable and I do not have to wait because you talk, laugh and disrespect so many people present (3 different families waiting) she answers me we have the right to talk here many people wait up to an hour I answered her, if the wait is due to a large flow of patients it is normal but not because you talk and we all have to wait for you to finish a long time of socializing during work hours,,,,, then she tells me the one who was here was the supervisor, wow divine surprise for me I answered even worse very unprofessional are all when they see patients arrive and they ignore us to continue laughing and having personal conversations ... finally I spoke with the supervisor who at this moment I doubt that he really is someone with that rank and that he has been involved in so much disrespect, who apologized to me for what happened, it turns out that the rest of the families waiting in the room were talking to each other That those laboratory workers were very hateful, that is to say, it is very worrying that a center that provides health services, the people who visit it frequently have such a negative opinion of those who provide phlebotomy services.

I was put in a very awkward Maury Povich show scenario &needing a DNA test for my disease brother…read moreand his baby mama I worked with Don he was wonderful understanding,professional ,knowledgeable all around a great guy I appreciate everything you did for me Don thank you!! 10 out of 10 would totally use again.

This is a small lab but run very professionally. I was acknowledged when I came in even though the…read moreguy was helping someone else. That's always a good sign. It was a painless experience.

TOTALLY AWESOME CUSTOMER SERVICE AND PROFESSIONAL STAFF!!! ASHLEY WAS AWESOME. She even called me…read moreto follow up and make sure my experience was good and expectations were met. I will most definitely be using them again! This is a great ser to use, especially on the weekends or in a bind late or after hours like me. I don't know what I would Have done with them. Thanks Zip Drug Testing!

Fantastic company, quick, and informative. 10/10 recommend. They are mobile and also have a…read morephysical location. Every employee of zip I have came in contact with has been extremely professional and great to work with.

Visited many times. Always polite and professional. We are very grateful for this location…read more Keeps us from having to drive to a big medical complex.

First time ever leaving a review for a business and trust me when I say they didn't even earn the…read moreone star. Extremely rude and then started talking about me through the glass window as if I couldn't hear everything on the other side. The words I want to use would get this banned from posting is how bad it was.

Fantastic care here! Brought my son in for a bad cut on his finger that needed stitches - first…read moretime for stitches at that. The Doctor and the nurse were so patient, caring and kind with my son. Thorough, excellent care. Thank you!

I went to this clinic for severe sleep deprivation, getting only 1-2 hours of sleep per night for…read moremonths. I was very clear about my condition, but the doctor documented it inaccurately ('gets sleep here and there'), which minimized the severity of what I was experiencing. On top of that, he asked me three separate times if I was on cocaine, which felt accusatory and dismissive instead of supportive. He told me he wouldn't prescribe anything stronger than Benadryl--even though I had already tried that--and I had to call my OB to get real help. When I decided to leave AMA, the doctor and staff became very rude and tried to delay us from leaving. Overall, I felt belittled and dismissed instead of cared for. Sleep deprivation is a serious medical issue, and I hope future patients will be taken more seriously.