I never look forward to ending up at one of these places (it's usually not a good situation)…read more... But, the staff here was absolutely wonderful, and we received excellent care. From the sweet lady at the front desk (Kristina) who made registration quick & easy, to thoughtful Nurse Rommel, who gifted us with a small teddy bear as a brave patient prize, to kind & gentle Dr. Bechtel, we were seen by quality practitioners who gave prompt attention, treating our situation with professionalism & empathy. Being an over-protective parent, we felt it better to be safe than sorry and came here after our toddler got too curious for her own good. The clinic is open 24/7, so we were thankful to arrive after 10pm with little wait. Dr. Bechtel was not dismissive about the situation but offered light humor, comfort, and reassurance. They kept our kiddo in observation with us just long enough to make sure she was okay and marked our visit as "urgent care" (versus an "emergency") to ease the financial burden. Don't want to repeat the situation any time soon, but this will be our absolute go-to if a medical emergency arises again. Highly recommend this place and appreciate the staff who took care of us that night.

What a great find! I went to the Magnolia location on 2978 and the moment I walked in the door,…read more the staff were professional and pleasant. I checked in and was seen immediately. I felt comfortable and at ease right away due to the amazing bedside manners. I want to thank Dr. Lorentz, JJ my RN, and paramedic Will for wonderful care. Dr. Lorentz was very thorough, caring and informative and JJ was made sure I was comfortable at all times. The facility is clean, bright, in a convenient location, and they take Medicare. Elyse and Lindsay who worked the front desk were polite and courteous. Although I can't say it was an enjoyable experience as I felt pretty crappy I will say the staff at American ER made it as pleasant as possible. Highly recommended. Theresa L. March 8, 2026

Amazing service . Nurse Practitioner McCall is kind, observant , and thorough and so is the office…read morestaff.

very poor management. They are money oriented. We moved from another state to here and mom needed…read moreher diabetes medication, they said they cannot give medication without looking at lab results. So they charged us for lab work and prescribed the medication without getting the results from lab work. when we called for refill, they said they need to another lab work because that prescriber is not working with them and new prescriber won't refill without blood work..... Please don't waste your time and money there.....

Excellent care. Very nice staff. Dr was very informative and through. The care and concern I…read morereceived was outstanding. Very easy check in and short wait time

Do not go get any X-rays if think broken bone! They do not have a radiologist to read so just a…read morewaste of $$$$ My finger has now been broken and infected a week and went to a real hospital to get treated, they didn't even splint my finger... first clinic the cray machine was broken... kept trying to get a pic, not sure how much radiation I got on that then sent to other clinic in Conroe off the 45... people very nice but no help on diagnose and no splint offered! I have suffered an entire week ! Never again !

Why 5 stars? Because this will be my go-to urgent care, moving forward…read more --- --- --- My son had a persistent cough that just wasn't going away, so I opted to take him here recently. The entire experience was great. We were able to make an appointment very quickly, we didn't have to wait too long at any point during our time here, and the people were super friendly. The woman behind the counter gave my son stuff to color while we waited, and they had a small kids table, which was really helpful for him to feel like he had a good experience (and to keep me sane). The doctor was also great - praising my son for being such an awesome patient, which probably gives him a very positive memory of going to the doctor. And most importantly, that cough disappeared almost immediately after he got on the meds! The whole experience was better than another urgent care that I've visited multiple times because it's closer to my house, but it's worth driving a little further for this one.

Top notch care, the crew takes great care of me and my family! Also, it's always a clean facility…read moreand great customer service!

I have been coming to this group for close to 15 years. I've had appointments with Dr. Scarborough,…read moreCodi and Mary. They listen to what my issues were and address them. I had a break out on my back once that my dermatologist failed to diagnose correctly but Dr. Scarborough did.

I don't usually use Yelp because it is highly inaccurate on most businesses but I truly adore me…read moredoctor Mary Ostrowski. So professional, blunt with kindness and respectful.

Cheapest place I could find. Super nice people. After I got set up, I could go every two months…read more They were very thorough.

Came in for my 2 year old daughter who had 104 fever, she was negative for uti and ear infection…read more Said they were going to send out her urine for more testing. Dr who took us in checked her breathing and said something about a murmur casually as if jt was normal, then moved on, didn't bother to continue the topic or discuss more about the situation. They said results will usually come in 2 days and they will give us a call back. 2 days later, no call! I had to call for the results. Results came in and it wasn't even reviewed yet. So for 2 days after my daughter went to this urgent care she was still having fevers Tylenol was helping but for a limited of time. As a mother I was stressed and worried and didn't know what to do and left this place with even more questions! Would never come here again!!

Fantastic care here! Brought my son in for a bad cut on his finger that needed stitches - first…read moretime for stitches at that. The Doctor and the nurse were so patient, caring and kind with my son. Thorough, excellent care. Thank you!

Please keep in mind that they are out of network with most insurances. they billed my insurance…read more3,750, plus $15,900 for 2 hour visit. This came in for high blood pressure, checked my vitals, took Xray and gave me blood pressure medicine. Note before being seen you will be required to fill out pages of paperwork. SCAM and subpar care.

Arrived at 10:00pm at night on a weekend worried I had another broken bone along with my current…read moreone. I was greeted by a friendly front desk. The lady was polite, smiled, and was very keen on helping us get settled in. The nurse, radiologist tech, and doctor that saw me had a very pleasant demeanor. They listened to my issues, made sure I was comfortable and got to work right away to making sure I was okay. The doctor explained my results and how the body worked. I came out understanding my situation and felt like I learned something. Not sure why others gave this place a bad review. But my experience was very different.

I went there with a broken leg, it was later In the day so…read morethey said they were gong to send the pain prescription to a pharmacy that was open 24hrs bc obviously the pain was going to be excruciating overnight and then proceeded to send the prescription to the wrong pharmacy that is closed overnight so I spent all night in absolutely unbearable pain bc of their mistake. The nurse is completely inept. The doctor was great bc after this mistake I cannot possibly recommend them.