I made an appointment, got in shortly after I arrived to check in, and the process was easy and…read moresmooth.

Quick and easy! No appointment but walked right in with no wait. Tonia was fantastic, efficient,…read moreand friendly! My daughter has tricky veins, but Tonia was in with 1 stick. We will definitely be coming back to this Quest location for future blood draws.

Avoid this location at all costs. The staff has no desire to help and move the line. We arrived at…read more8:30 and waited over an hour to be called to the back. Once called to the back we sat in the room for an additional 10 minutes. If you are fasting and diabetic this is not the place to come even with an appointment. Aside from the long wait, the staff is not professional. If you need to use the bathroom or leave a urine sample, there is no soap or dispenser in either bathroom.

Ariyah and Nekishia are so amazing!! They really helped me…read moreout when my orders didn't get sent over properly from my Doctor.

We have been using Lab Wiz for over a year now. I would definitely recommend Lab Wiz to anyone…read more They are very professional and reliable. Our patient's also reported staff is very friendly and gently when drawing labs. Thanks for the excellent costumer service that you continue to provide to our organization.

We needed someone to come to the house and draw blood from my father-in-law who is 90 years old. I…read moregot a hold of Brooke Johnson and she was able to come immediately. She was wonderful and we were very grateful for having found her.

Why 5 stars? Because this will be my go-to walk-in clinic from now on…read more --- --- --- I recently came down with some kind of gnarly illness where I was feverish for several days. I took an out-home Covid test and it was negative. I assumed it was strep, which requires antibiotics, so I wanted to go get tested. My wife had a good experience here recently, so I figured I would try it out. I went online to reserve a time and there was something available 20 minutes from when I was looking. I checked out the GPS and it was going to take me 17 minutes to arrive. Perfect. My main reason for the 5-star review here is that they do not require patients to wear masks. It's not that wearing a mask for a half hour is the end of the world, it's more that I hate participating in the stupidity of something that accomplishes nothing other than extend society's exuberant anxiety. Wear one if you want, but Brazos not requiring them is why they gained a fan in me. My co-pay was $75, which I thought was a little steep. I tested negative for strep and then it was suggested I test for the flu. That came back positive. And when I left, I assumed I'd owe more, but nope! That $75 suddenly didn't seem so steep as it was all-inclusive, at least for what I received. See ya next time Brazos, though I hope it's not for a while. The flu was intense enough to last me for the rest of the year.

Great medical office, wonderful and warm experience from start to finish. Appreciate Ms Angela…read moreUscanga for taking time to ensure that I am properly informed about my health and care. I would have no qualms in recommending them to family and friends. Lydia

This place is understaffed with very poor customer service. Avoid by all cost. Their check in…read moresystem is also completely messed up.

MEN ONLY! Apparently if you are a man you get priority and…read morewill be taken back quickly. I was the first one in for walk in appointment, two guys came in over an hour after me. One was taken back right away and the other only waited 5 minutes. Even when I spoke up and complained they still made me wait. I ended up waiting 2 hours. There are some nasty things I'd really like to say, but I won't.

Ms. Keisha is the best very professional and I'm in and out when I make my appointment.read more

Keisha was friendly and professional. She had a great attitude and was very adept at phlebotomy. I…read morewas in and out in minutes with minimal discomfort.

I'm happy to report my experience was top notch. I walked in without an appointment, check in was…read morevia kiosk and I was pleasantly surprised at how easy and efficient that was and within minutes I was called back. I was greeted twice on my way back; my gal checked all info, gave me an arm choice, and was done with everything within 6-8 minutes. After 30+ years of regular blood draws for autoimmune/ allergies/ deficiencies this draw was straight up painless! Very kind and quick. I think this office has made great changes from the previous years!

Wow they have some miserable people working here. 1 star reviews are on point. Like the last…read morereviewer, I had the same experience today 6/18. Cool, they give you a qr code but it serves zero purpose. Came early for my appointment but I knew soon as the employee walked out and mumbled from the desk "what's your registration number" I had to look around to see if she was talking to me. Zero customer service skills. Acted like she was miserable as I had to pry info out of her trying to figure out what else she needed. Apparently I had to get on some website so I could pay. I would have happily done this had I known a head of time. My phone didn't work in the building which was a sign to that it was time to leave and never go back. In health care first impressions mean a lot. Won't ever go back to lapcorp when I quest is filled with kind and joyful employees. My concerns and complaints match the previous reviewers. I am also saddened that this is the face of healthcare for some people. Lapcorp you need to teach some customer services skills! Rude bitches don't belong in healthcare. I said what I said.

Amazing customer service and efficiency. Also they are friendly. I'm grateful we have this business.read more

They close at 5:30, but don't take anymore patients after 4:30, what kind of mess it's that?! Why…read moredo they close at 5:30 then! How are employed people suppose to do their test if they can't go after work! Ridiculous!

My first time using this lab. This place is very new and everything was supper clean. I came in for…read moremy usual blood work. There wasn't a wait when I went in but this was early in the morning. There were two people working and both were very friendly. The lady I had drawing my blood was very personable and asked about my plans for the remaining of the day. She even told me about her daughter getting ready to go back to school. She made sure to make sure I was comfortable before we got started and let me know when to expect the needle. She hit the target on the first try. I was very happy with the service I received.

What a great find! I went to the Magnolia location on 2978 and the moment I walked in the door,…read more the staff were professional and pleasant. I checked in and was seen immediately. I felt comfortable and at ease right away due to the amazing bedside manners. I want to thank Dr. Lorentz, JJ my RN, and paramedic Will for wonderful care. Dr. Lorentz was very thorough, caring and informative and JJ was made sure I was comfortable at all times. The facility is clean, bright, in a convenient location, and they take Medicare. Elyse and Lindsay who worked the front desk were polite and courteous. Although I can't say it was an enjoyable experience as I felt pretty crappy I will say the staff at American ER made it as pleasant as possible. Highly recommended. Theresa L. March 8, 2026

Came into America's ER and urgent care with my son around 3:00 am for stomach upset vomit and fever…read moreI asked if it they are urgent care at the front desk and she said yes. Wait was 5 minutes. My son was assessed by the nurse and then by the doctor and got an IV hydration and some pills for nausea. I mentioned that he maybe passed out or had a seizure 4 days ago. we stay there until around 5:30 AM when he was dismissed. Now I found out that the doctor decided to make an upgrade to Emergency room with no explanation about it. I was tired and under stress so I signed on their Ipad. The bill is 1,560 dollars for an IV hydration and nausea pills they also did a CT scan. he only had a stomach virus. Don't go over there unless you really need an Emergency Room