I made an appointment, got in shortly after I arrived to check in, and the process was easy and…read moresmooth.

Quick and easy! No appointment but walked right in with no wait. Tonia was fantastic, efficient,…read moreand friendly! My daughter has tricky veins, but Tonia was in with 1 stick. We will definitely be coming back to this Quest location for future blood draws.

Ariyah and Nekishia are so amazing!! They really helped me…read moreout when my orders didn't get sent over properly from my Doctor.

Surprised at the negative reviews. Very efficient and technician was great. Checked in online with…read moreinsurance info. Received a confirmation by text and arrival confirmation also by text. Got in 5 minutes early. Painless except for one small jab!

We have been using Lab Wiz for over a year now. I would definitely recommend Lab Wiz to anyone…read more They are very professional and reliable. Our patient's also reported staff is very friendly and gently when drawing labs. Thanks for the excellent costumer service that you continue to provide to our organization.

We needed someone to come to the house and draw blood from my father-in-law who is 90 years old. I…read moregot a hold of Brooke Johnson and she was able to come immediately. She was wonderful and we were very grateful for having found her.

Why 5 stars? Because this will be my go-to walk-in clinic from now on…read more --- --- --- I recently came down with some kind of gnarly illness where I was feverish for several days. I took an out-home Covid test and it was negative. I assumed it was strep, which requires antibiotics, so I wanted to go get tested. My wife had a good experience here recently, so I figured I would try it out. I went online to reserve a time and there was something available 20 minutes from when I was looking. I checked out the GPS and it was going to take me 17 minutes to arrive. Perfect. My main reason for the 5-star review here is that they do not require patients to wear masks. It's not that wearing a mask for a half hour is the end of the world, it's more that I hate participating in the stupidity of something that accomplishes nothing other than extend society's exuberant anxiety. Wear one if you want, but Brazos not requiring them is why they gained a fan in me. My co-pay was $75, which I thought was a little steep. I tested negative for strep and then it was suggested I test for the flu. That came back positive. And when I left, I assumed I'd owe more, but nope! That $75 suddenly didn't seem so steep as it was all-inclusive, at least for what I received. See ya next time Brazos, though I hope it's not for a while. The flu was intense enough to last me for the rest of the year.

Great medical office, wonderful and warm experience from start to finish. Appreciate Ms Angela…read moreUscanga for taking time to ensure that I am properly informed about my health and care. I would have no qualms in recommending them to family and friends. Lydia

This place is understaffed with very poor customer service. Avoid by all cost. Their check in…read moresystem is also completely messed up.

MEN ONLY! Apparently if you are a man you get priority and…read morewill be taken back quickly. I was the first one in for walk in appointment, two guys came in over an hour after me. One was taken back right away and the other only waited 5 minutes. Even when I spoke up and complained they still made me wait. I ended up waiting 2 hours. There are some nasty things I'd really like to say, but I won't.

Ms. Keisha is the best very professional and I'm in and out when I make my appointment.read more

Keisha was friendly and professional. She had a great attitude and was very adept at phlebotomy. I…read morewas in and out in minutes with minimal discomfort.

I'm happy to report my experience was top notch. I walked in without an appointment, check in was…read morevia kiosk and I was pleasantly surprised at how easy and efficient that was and within minutes I was called back. I was greeted twice on my way back; my gal checked all info, gave me an arm choice, and was done with everything within 6-8 minutes. After 30+ years of regular blood draws for autoimmune/ allergies/ deficiencies this draw was straight up painless! Very kind and quick. I think this office has made great changes from the previous years!

The staff is very rude. They sit back there, laughing joking while patients are in the front…read morewaiting to be called for services .Made an appointment. I waited out there. No one called me back. They called patients back that had signed in after me, never explained anything Very rude. I would not recommend this location to anyone you would be disappointed in the service. I will give them a zero if they had one available..

Amazing customer service and efficiency. Also they are friendly. I'm grateful we have this business.read more

They close at 5:30, but don't take anymore patients after 4:30, what kind of mess it's that?! Why…read moredo they close at 5:30 then! How are employed people suppose to do their test if they can't go after work! Ridiculous!

My first time using this lab. This place is very new and everything was supper clean. I came in for…read moremy usual blood work. There wasn't a wait when I went in but this was early in the morning. There were two people working and both were very friendly. The lady I had drawing my blood was very personable and asked about my plans for the remaining of the day. She even told me about her daughter getting ready to go back to school. She made sure to make sure I was comfortable before we got started and let me know when to expect the needle. She hit the target on the first try. I was very happy with the service I received.

Came into America's ER and urgent care with my son around 3:00 am for stomach upset vomit and fever…read moreI asked if it they are urgent care at the front desk and she said yes. Wait was 5 minutes. My son was assessed by the nurse and then by the doctor and got an IV hydration and some pills for nausea. I mentioned that he maybe passed out or had a seizure 4 days ago. we stay there until around 5:30 AM when he was dismissed. Now I found out that the doctor decided to make an upgrade to Emergency room with no explanation about it. I was tired and under stress so I signed on their Ipad. The bill is 1,560 dollars for an IV hydration and nausea pills they also did a CT scan. he only had a stomach virus. Don't go over there unless you really need an Emergency Room

What a great find! I went to the Magnolia location on 2978 and the moment I walked in the door,…read more the staff were professional and pleasant. I checked in and was seen immediately. I felt comfortable and at ease right away due to the amazing bedside manners. I want to thank Dr. Lorentz, JJ my RN, and paramedic Will for wonderful care. Dr. Lorentz was very thorough, caring and informative and JJ was made sure I was comfortable at all times. The facility is clean, bright, in a convenient location, and they take Medicare. Elyse and Lindsay who worked the front desk were polite and courteous. Although I can't say it was an enjoyable experience as I felt pretty crappy I will say the staff at American ER made it as pleasant as possible. Highly recommended. Theresa L. March 8, 2026