Let's start from the check in, it's self check in which I love not only that they moved quick. The…read moreperson that attended did it quick and painless that's probably the best blood draw I've had.

Customer service line is terrible. Clinic did not use correct insurance even though it was clearly…read moreon Lab Orders and now we cannot make any changes until they create an invoice. They were also quite rude on the phone.

I'm happy to report my experience was top notch. I walked in without an appointment, check in was…read morevia kiosk and I was pleasantly surprised at how easy and efficient that was and within minutes I was called back. I was greeted twice on my way back; my gal checked all info, gave me an arm choice, and was done with everything within 6-8 minutes. After 30+ years of regular blood draws for autoimmune/ allergies/ deficiencies this draw was straight up painless! Very kind and quick. I think this office has made great changes from the previous years!

The staff is very rude. They sit back there, laughing joking while patients are in the front…read morewaiting to be called for services .Made an appointment. I waited out there. No one called me back. They called patients back that had signed in after me, never explained anything Very rude. I would not recommend this location to anyone you would be disappointed in the service. I will give them a zero if they had one available..

Cheapest place I could find. Super nice people. After I got set up, I could go every two months…read more They were very thorough.

Update to my previous review. The office manager called, got me back in for free, and NP Jo…read moreprescribed exactly what I needed. Thank you for reaching back out and helping me! I will be back!

I made an appointment, got in shortly after I arrived to check in, and the process was easy and…read moresmooth.

Quick and easy! No appointment but walked right in with no wait. Tonia was fantastic, efficient,…read moreand friendly! My daughter has tricky veins, but Tonia was in with 1 stick. We will definitely be coming back to this Quest location for future blood draws.

Amazing customer service and efficiency. Also they are friendly. I'm grateful we have this business.read more

They close at 5:30, but don't take anymore patients after 4:30, what kind of mess it's that?! Why…read moredo they close at 5:30 then! How are employed people suppose to do their test if they can't go after work! Ridiculous!

Why 5 stars? Because this will be my go-to walk-in clinic from now on…read more --- --- --- I recently came down with some kind of gnarly illness where I was feverish for several days. I took an out-home Covid test and it was negative. I assumed it was strep, which requires antibiotics, so I wanted to go get tested. My wife had a good experience here recently, so I figured I would try it out. I went online to reserve a time and there was something available 20 minutes from when I was looking. I checked out the GPS and it was going to take me 17 minutes to arrive. Perfect. My main reason for the 5-star review here is that they do not require patients to wear masks. It's not that wearing a mask for a half hour is the end of the world, it's more that I hate participating in the stupidity of something that accomplishes nothing other than extend society's exuberant anxiety. Wear one if you want, but Brazos not requiring them is why they gained a fan in me. My co-pay was $75, which I thought was a little steep. I tested negative for strep and then it was suggested I test for the flu. That came back positive. And when I left, I assumed I'd owe more, but nope! That $75 suddenly didn't seem so steep as it was all-inclusive, at least for what I received. See ya next time Brazos, though I hope it's not for a while. The flu was intense enough to last me for the rest of the year.

Great medical office, wonderful and warm experience from start to finish. Appreciate Ms Angela…read moreUscanga for taking time to ensure that I am properly informed about my health and care. I would have no qualms in recommending them to family and friends. Lydia

The call wait times has become ridiculous! Good luck ever getting ahold of the dentist office here…read more Once I had literally called all day and when no one answered I drove up there just to catch h her on the phone with her friend. So I sit back down and called her to see if she would answer and guess what nothing. Just continued to talk to her friend. So walked back to the window and stood there, she told her friend one second I have someone at my window. I confirmed the number with her and then I said I have been calling all day. All she said was that the phone lines are always busy during these times. So a different time trying to call and make an appointment through the clinic I hear people pick up the phone and then put me back on hold without saying anything!

This is the absolute worst VA that I have ever been to, and I have been to many VA facilities all…read moreover the USA over the past 35 years. My primary care doctor and his very efficient nurse are fine, but the ineptness of the call center, dental desk people, the woman that is supposed to refer to community care dental are the problem. Hold times are ridiculous, Sometimes after a 40 minute hold time and pick up and hang up. Ms. Williams in community care will never answer her phone or call me back when I leave her a message. The patient advocate never answers or calls back either. O am drafting a letter to my district congressman (who is a Navy) vet. Maybe this will light a fire under their lazy backsides up there. At the end of my rope!!

Nice staff, the person that did mine was over the top nice. Sorry I forgot her name. I was a…read morelittle late due to issue on freeway and they were very understanding. Most places would have said sorry. Would definitely recommend.

THIS HOSPITAL DOES NOT CARE ABOUT THEIR PATIENTS I had an…read moreMRI scheduled today. I had to go thru prep similar to a colonoscopy with projectile diarrhea and the works. Little did I know, their MRI machine had been broken since last week. They did not call me to tell me not to take prep. I called them 15 minutes before the procedure to tell them I might be 2 minutes late. That's when I found out that my procedure was cancelled. I DRANK A WHOLE BOTTLE OF MIRALAX IN AN HOUR TO CLEAN MY BOWELS FOR THIS AND THEY COUKD BARELY APOLOGIZE. THEY SUCK.