I've been coming to this Quest location for several years now. This is my go-to store since it's so…read moreclose to home, work, my Doctor, and right next to Donuts to go. Scheduling an appointment is easy online. I wouldn't bother calling to make an appointment because it just keeps rerouting you to an eventual hang-up point, without actually getting to a representative. Since my last visit, they updated the waiting room, I find it a little weird. You walk into the reception area there's some chairs TV monitor and two kiosks to sign in. I wouldn't say it's unwelcoming but it's just something I'm not used to when coming to a medical-type facility. Signing is relatively quick, just a few questions and you're done. On this visit the system didn't recognize my appointment; fortunately, I was able to sign up for another appointment 10 minutes earlier than my original appointment, which ended up working out since I showed up early. I've only had one bad experience in the past where the medical assistant that drew my blood bruised the heck out of my arm and it lasted about 2 weeks. Other than that all my other experiences have been good, even today's. The whole process took about 15 to 20 minutes and overall experience is great I would definitely recommend coming to this location if you are in the area and need some blood work done. Just in case you didn't know, they do not perform drug testing at this facility.

Had a great experience with Lindsey ! Don't listen to the negative reviews everyone here is so nice…read more. & I'm always in and out .

Trish was such a helpful and kind individual! Results were even faster than promised. Thank you…read moreTrish and Accredited, for your assistance!

Scammed. My husband signed up for random testing for 30 days. The first test went smooth, results…read morein 3 days. The second test took 2 weeks to get the results and said positive, which we know for a fact is incorrect and on the results it clearly stated unable to confirm sample. 3rd test, smooth, 4th test again going on 2 weeks...our 340 days have expired and they charged my card again today. Fraudulently. I called and got put on hold, then wound up in someones's voice mail. When trying to chase down the results, ADT told me they hadn't received from the Dr. I called the Dr office and they said they hadn't received from the lab, but told me the test taken on 6/1 was received in the lab on 6/4 and then told me to check w/the clinic. The clinic told me to check w/ADT...big circle jerk.

I came here today for some blood work. This is my first…read moretime I usually go to Quest in Sanford but couldn't get in at the time I needed. This building has been here about 2 years It is absolutely beautiful. Friendly staff, nice waiting area It even has a coffee shop where you can get fresh coffee and drinks and dessert. Upstairs they have some doctor's offices. I had made an appointment for 10:30 a.m. and got in by 10:40 a.m.. Quick and easy. I will definitely come here again for all my blood work.

I've had to visit this Advent Health, Health Park several times since February 2024, and I have to…read moresay it's pretty awesome. Specialists include Breast Surgery, General Surgery, Urology, Urogynecology, Hematology, and Physical Therapy. Some other health related services coming soon are Heart Care, Gastroenterology, Medical Oncology, and Spine Care. I'm not one who loves going to the doctor or shifting my schedule around at work for a bunch of doctor appointments; however, I've had no issues working with staff to coordinate an appointment for my specific needs. What's really great about this location is that if your doctor orders up bloodwork during your visit, staff can perform the bloodwork on the first floor and they can usually get you in right away. The health park is very new and it is kept spotless. There is also a coffee shop on the first floor if you need a pick-me-up while you wait or on the go. Another great thing about this location is there is an emergency room right next to this building, so if you are having an emergency you don't have to go far. All-in-all, I recommend this new facility. If you are in need of any services noted above, this might be the place for you.

The phlebotomists at this location are the best I have ever experienced in my 60 years. My wife…read moreoften has bruises after giving blood but never here. You can't even tell they are drawing blood. The technicians are fast, courteous, and efficient. I highly recommend this location.

Terrible customer service. Front desk people ignore you, ignore the phones ringing.........read more

Wanted to make sure that my coughing wasn't more than just post-nasal drip; this was the closest…read morein-network location. More later

The receptionist was very nice and helpful and there was a very short wait time. Page, the PA who…read moreassisted me was knowledgeable and listened, actively to my concerns.

Took a pre-employment drug screen on the 9th, today results came back as a fail. Every drug they…read moretested for was positive, Methadone, ludes, coke, everything was positive which if you know me and my life you know it's b.s. DO NOT trust this clinic! The non-english speaking tester was absolutely atrocious, felt like I was a serious bother to her and she couldn't wait to get rid of me.

Horrible servicio de Monica mi cita era a las 12 y no me atendieron porque mi orden no estaba en el…read moresistema y el paper printeado no podia aceptarlo porque demoraba 30 minutos y Ellos tenian que cerrar a las 12:30

The staff at this location is rude and unprofessional with the patients. They should be retrained…read moreto be emphatically when dealing with the public. There shouldn't be a wait of 3 hours to have your blood work done. Lab Corp management should have a close view at the techs employed at this location which only one. Is understaff. Misrepresented. Unpleasant!!! They should close this location or manage the staff properly and accordingly. (;(

Walked in, lobby ABSOLUTELY full of people, no where to sit, no one to talk to. Just a box in the…read morecorner to take your money and give you a number. I don't understand how this is acceptable.

What a joke !!! I went in on April 7th with 2 scripts from 2 different doctors . Only one doctor's…read moreresults showed up the other doctors said no specimen found . She imputed the scripts into the system because I was there so long , but none of the blood works results were there . Needless to say, I had to go to AdventHealth to have them draw my blood again and from now on that's my place for blood work.

Went to visit my new doctor and arrived here which was the closest location. I've been here before…read moreso I'm very familiar with this office. Parking lot gets pretty full and office location just on the 1st floor of this multi-office building. The hallways are very narrow and each business office displays a small sign of their establishment. Quickly I arrive and the waiting room was pretty empty. They offer a well conditioned and clean area with television and a few magazines for the wait. Straight ahead you sign in and my wait was about 10-15 min before the receptionist called me to a specific window in rear where they discuss private matters of insurance and deductibles. After completion you wait again to another small seating area until a phlebotomist is ready to stick you with a needle. Pretty quick process; very organized and friendly. Everyone working here seems to love this job and offer great care and customer service.

"Avoid CERTUS memory care in OC. My attorney and a third party medical team found CERTUS memory…read morecare in Orange City directly responsible for the death of my father due to significant negligence over his 3+ week period of residence last summer. On June 27th 2020 my Dad walked into CERTUS, on July 22nd 2020 my Dad was wheeled out of CERTUS and transported by ambulance to the Advent Health OC Hospital ER. When he arrived at the ER he was in near death condition with renal failure, septic shock, extreme dehydration, untreated extreme UTI, sodium levels through the roof. He lost his ability to swallow because of the neglect and had to be fitted with a PEG feeding tube in his stomach. He spent the next 3 months bouncing around between hospital PCU, ICU, long term acute care and Orange City Nursing / Rehab skilled nursing (another horrific failure where he contracted MERSA in his trachea). Dad passed away October 27, 2020 with his grieving wife (my Mom) at his side. Postmortem test showed NO COVID present. How did this happen? CERTUS corporate chose to save $10/ hour and use a young inexperienced LPN (Amy Kimbal) as wellness director (WD), **instead of a more qualified geriatric RN. The WD completely misdiagnosed my Dad, neglected hydration and fumbled medicine administration to treat a UTI she knew he had. The WD went on to misrepresent my Dads condition to the facility MD, Dr David Heise (1740353465) Family Practice on the Go of FL who made the mistake of listening to an inexperienced LPN and did not conduct due diligence in caring for my Dad by prescribing timely antibiotics. The WD was further negligent by not following up on a late urinalysis (US) and subsequent culture and susceptibility (CS) report. On top of all this CERTUS corporate refused to hand over daily care notes on my Dad to our attorney that they admitted they had but since the state of FL doesn't require them legally, that had no incentive to turn them over. After charging near $6000/ month - yes - $6k per month -- this last item illustrates why the ALF / Memory Care system in FL (and other areas of the country) is broken and corrupt. Recommend you avoid the system entirely if you can. These last 8 months have been a nightmare for my family because of the blatant incompetence and intentional obfuscation by this horrific company. If I could give it negative stars I would."