I've been coming to this Quest location for several years now. This is my go-to store since it's so…read moreclose to home, work, my Doctor, and right next to Donuts to go. Scheduling an appointment is easy online. I wouldn't bother calling to make an appointment because it just keeps rerouting you to an eventual hang-up point, without actually getting to a representative. Since my last visit, they updated the waiting room, I find it a little weird. You walk into the reception area there's some chairs TV monitor and two kiosks to sign in. I wouldn't say it's unwelcoming but it's just something I'm not used to when coming to a medical-type facility. Signing is relatively quick, just a few questions and you're done. On this visit the system didn't recognize my appointment; fortunately, I was able to sign up for another appointment 10 minutes earlier than my original appointment, which ended up working out since I showed up early. I've only had one bad experience in the past where the medical assistant that drew my blood bruised the heck out of my arm and it lasted about 2 weeks. Other than that all my other experiences have been good, even today's. The whole process took about 15 to 20 minutes and overall experience is great I would definitely recommend coming to this location if you are in the area and need some blood work done. Just in case you didn't know, they do not perform drug testing at this facility.

Had a great experience with Lindsey ! Don't listen to the negative reviews everyone here is so nice…read more. & I'm always in and out .

Easily setup my appointment, the staff was very friendly and professional throughout the whole…read moreprocess.

Scam business. I ordered a test to be sent out to a clinic near me and the test never came. Never…read moregot my money back. If you don't wanna lose your money, please stay away from this business.

They are quick and very professional. Excellent staff and easy to deal with. I have been there a…read morefew times and would definitely go back.

I came here today for some blood work. This is my first…read moretime I usually go to Quest in Sanford but couldn't get in at the time I needed. This building has been here about 2 years It is absolutely beautiful. Friendly staff, nice waiting area It even has a coffee shop where you can get fresh coffee and drinks and dessert. Upstairs they have some doctor's offices. I had made an appointment for 10:30 a.m. and got in by 10:40 a.m.. Quick and easy. I will definitely come here again for all my blood work.

The phlebotomists at this location are the best I have ever experienced in my 60 years. My wife…read moreoften has bruises after giving blood but never here. You can't even tell they are drawing blood. The technicians are fast, courteous, and efficient. I highly recommend this location.

Everyone is taken into the same small rooms for the blood draws, one after another and there…read moredoesn't appear to be good ventilation in this area.

Wanted to make sure that my coughing wasn't more than just post-nasal drip; this was the closest…read morein-network location. More later

I am a licensed insurance agent. I have a client who has insurance and MD Now is IN NETWORK with…read morethe coverage. The client has a contracted copayment of $50 for "in network" urgent care. This client went to MD now - and the person behind the desk took the insurance card and stated - "we do not accept this insurance." The number to call and verify benefits is on the front of the card - and the person behind the desk REFUSED to call the number to verify benefits. My client was treated and paid $180 for the visit. The client called me the next day - and I was able to verify that MD Now IS in network, and my client should have been covered for the $50 copay. I have been able to contact the claims department at the insurance carrier and have found out the MD Now submitted THAT claim to the insurance carrier - and that the insurance carrier PAID THE CLAIM. So MD Now took money from my client and then accepted payment for the claim from the insurance carrier. (This is FRAUD in case you haven't already figured it out.) To make matters worse - the client was then billed by MD Now for an additional amount over $300. If you wonder why your insurance and healthcare costs are soaring - here is an example as to why. My client has given MD Now multiple opportunities to refund $130 to him. (Remember - he had a $50 copay due - and he paid $180 on the spot at the time of service. They refuse to refund him the money. They say the insurance company owes him (But they don't. The insurance company PAID MD NOW the claim - which MD Now filed.

Horrible servicio de Monica mi cita era a las 12 y no me atendieron porque mi orden no estaba en el…read moresistema y el paper printeado no podia aceptarlo porque demoraba 30 minutos y Ellos tenian que cerrar a las 12:30

We came here because our regular location is under renovations…read more My husband was a walk-in and they took him within 3 minutes. No problems. Got the results in a couple days.

Peor lugar para realizarte análisis. Poco profesional y mal tratos. Deben aprender a tratar al…read morepublico y tomar unas clases de manejo de estres y manejo de actitudes.

Absolutely the RUDEST person ever working in a customer based industry. Worse when they are…read morepatients. Check out the Google reviews. Unbelievable that she is still there. Looks like she picks and chooses who she is nice to. She also demands your credit card before ever processed by insurance. No! You don't give a payment before you have a bill! We now go to other Labcorp's and not only do they NOT do this, they have better customer service.

What a joke !!! I went in on April 7th with 2 scripts from 2 different doctors . Only one doctor's…read moreresults showed up the other doctors said no specimen found . She imputed the scripts into the system because I was there so long , but none of the blood works results were there . Needless to say, I had to go to AdventHealth to have them draw my blood again and from now on that's my place for blood work.

Went to visit my new doctor and arrived here which was the closest location. I've been here before…read moreso I'm very familiar with this office. Parking lot gets pretty full and office location just on the 1st floor of this multi-office building. The hallways are very narrow and each business office displays a small sign of their establishment. Quickly I arrive and the waiting room was pretty empty. They offer a well conditioned and clean area with television and a few magazines for the wait. Straight ahead you sign in and my wait was about 10-15 min before the receptionist called me to a specific window in rear where they discuss private matters of insurance and deductibles. After completion you wait again to another small seating area until a phlebotomist is ready to stick you with a needle. Pretty quick process; very organized and friendly. Everyone working here seems to love this job and offer great care and customer service.

"Avoid CERTUS memory care in OC. My attorney and a third party medical team found CERTUS memory…read morecare in Orange City directly responsible for the death of my father due to significant negligence over his 3+ week period of residence last summer. On June 27th 2020 my Dad walked into CERTUS, on July 22nd 2020 my Dad was wheeled out of CERTUS and transported by ambulance to the Advent Health OC Hospital ER. When he arrived at the ER he was in near death condition with renal failure, septic shock, extreme dehydration, untreated extreme UTI, sodium levels through the roof. He lost his ability to swallow because of the neglect and had to be fitted with a PEG feeding tube in his stomach. He spent the next 3 months bouncing around between hospital PCU, ICU, long term acute care and Orange City Nursing / Rehab skilled nursing (another horrific failure where he contracted MERSA in his trachea). Dad passed away October 27, 2020 with his grieving wife (my Mom) at his side. Postmortem test showed NO COVID present. How did this happen? CERTUS corporate chose to save $10/ hour and use a young inexperienced LPN (Amy Kimbal) as wellness director (WD), **instead of a more qualified geriatric RN. The WD completely misdiagnosed my Dad, neglected hydration and fumbled medicine administration to treat a UTI she knew he had. The WD went on to misrepresent my Dads condition to the facility MD, Dr David Heise (1740353465) Family Practice on the Go of FL who made the mistake of listening to an inexperienced LPN and did not conduct due diligence in caring for my Dad by prescribing timely antibiotics. The WD was further negligent by not following up on a late urinalysis (US) and subsequent culture and susceptibility (CS) report. On top of all this CERTUS corporate refused to hand over daily care notes on my Dad to our attorney that they admitted they had but since the state of FL doesn't require them legally, that had no incentive to turn them over. After charging near $6000/ month - yes - $6k per month -- this last item illustrates why the ALF / Memory Care system in FL (and other areas of the country) is broken and corrupt. Recommend you avoid the system entirely if you can. These last 8 months have been a nightmare for my family because of the blatant incompetence and intentional obfuscation by this horrific company. If I could give it negative stars I would."