Great customer service. I had to wait a few minutes, but once I started speaking with a rep, she took care of everything I needed. She was thorough, but most of all she was helpful. Can't ask for more. read more

Tyisha Walker made this so simple to get an appointment and explained every step. i tried another service and there was no support and when I got there I needed a doctor prescription. And this was not told to me. She made this simplease process and made sure was informed. read more

Scam business. I ordered a test to be sent out to a clinic near me and the test never came. Never got my money back. If you don't wanna lose your money, please stay away from this business. read more

The company tells you that results will be ready in 2-3 days when you pay for the tests. While you wait, you are told 3-5 business days. 11 (!) days later and I finally received the results. Do not use this company. There is ZERO accountability. read more

I have booked an appointment for a TB blood test and have had a test in Labcorp since July 1st. They kept telling me to wait for the result after 24,48 and then 72 hours. After nearly a week, I called them back but they said they cannot connect to the lab to access my result. I felt very desparated and frustrated because the test for my organizational requirement. I had to book another place and the test released to me after an hour. Then, they said they will sent the request for a refund for me. HOWEVER, they give me nonsense response that "NO REFUND policy" but another "credit" to book another one. If one of you guys, readers, in my circumstance, would you like to book again? 100% recommended NO, NEVER EVER try this place ever again! read more

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My husband had a time sensitive sample to be analyzed. The quoted 5-7 day turnaround time was more than enough. 26 days later still no results. Many different explanations as to why. Good luck trying to get a response from anyone from the draw location, lab, customer service, or accounting. Yet they still have our money. He was sent somewhere else that was much more efficient and now good thing we don't need them at this point because still nothing. May as well throw your money in the garbage dealing with this company. read more

Trish was such a helpful and kind individual! Results were even faster than promised. Thank you Trish and Accredited, for your assistance!

Terrible and deceptive. They list available test sites to make it seem there is a close testing location near by and then they immediately cancel because it's a total ruse to get your money. They didn't allow back to back transactions when scheduling online. That was a red flag! And now it sounds like I may have difficulty getting my money refunded judging by the experience that others have had. This company should be embarrassed, ashamed, and simply go out of business. read more

Scam. They try to discourage you from calling and set their head set down. Some girl sounded like Bon Qui Qui yelling at me and she didn't know California has a different time zone. She said we are an East coast company. If you have documented proof of their scams contact you credit card company. read more

This place is a scam. Do not use them. The places that they say partner with them DO NOT partner with them. I'm in the 5th month trying to get a refund and I still haven't. I got the owners phone number (407-636-6725). He told me to contact the business at 407-342-7094 and ask for John Burgos who is the "VP". Keep calling the owner and you will get your money back if they don't follow through with their promises. If you want to make some good money, open a business like this and steal people's money. SMDH. read more

They're 0 for 3. The first place they sent me to didn't do drug testing anymore, didn't even exist. The second place they sent me to only did it for employers, which is NOT what I requested. The third place was the finale. I drove 65 miles round trip and was told to go in on a Friday. I went on Friday; they were closed. I called to cancel and just go through my local network...only to learn there ARE NO REFUNDS. This place is a scam. read more

Accredited drug testing is an easy, accurate way to get the care you need for any testing you need done. Always polite and office staff very professional! definitely recommend!! read more

Excellent customer service! Helpful, fast and friendly! went out if the way to make sure I had everything needed.

I have used Accedited several times. Always professional, courtesy and very helpful in making sure you get the right test. Highly recommend.

3rd Party scam company. They don't partner with anyone - I told the owner of my testing place when I showed up. She was confused and said no they're not a partner. This company is a total SCAM. They charge more than who they send you to so there's room to skim off the top. read more

They beg you to give them 5 star reviews in their emails for a reason, awful customer support. If you arent giving them your credit card info, they dont have time for you, and will hang up. read more

If inconsistencies is what you're into then this is definitely the place for you. I own a trucking company and wanted to test the professionalism and format before I set up the " reliable drug consortium ". I've been waiting for over a week for results of the urinalyses that I took. I've spoken to everyone from the desk clerk to the custodian and no one knows where my results are or when it will be ready. I paid 99.99 for a service that hasn't been rendered and I've spent countless hours on hold figuring out the problem. Now I just want my money back. The young lady that answered the phone said " oh yeah it's non refundable " but service hasn't been provided so it is definitely refundable. I'm questioning is the place a facade and a way to scam money.. I plan on taking every step to find out! read more

Accredited Drug Testing - Reciept - Laboratory Testing Near Me - Sanford, Florida

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I paid for a 10 panel drug test needed for work 3 weeks ago. I immediately went to have the test done and never received results despite multiple follow up attempts. I finally received an email two weeks later stating there was an error and I needed to retake the test. I went back to the testing center a 2nd time but despite multiple follow up attempts, I still cannot get my results. No one ever answers the phone no matter what time of day you try and there's no way to leave a message. I've tried emailing, requesting someone to contact me using the contact us tab on the website, and have used the link on the lab order form requesting an update on my results. It should not be this hard to get your lab results. WHAT A SCAM!!!!!! DO NOT USE THIS COMPANY!!!!! SOMEONE NEEDS TO GET THIS BUSINESS SHUT DOWN! read more

Respirator Fit tests. Never received the services! Accredited Drug Testing send employees to locations that DO NOT perform the testing paid for. Company will not return call. read more

SCAM BUSINESS! NEEDS TO BE INVESTIGATED! DO NOT USE THIS COMPANY IF PURCHASING TESTS ONLINE TO BE COMPLETED IN ANOTHER STATE! I ordered 2 tests online for preemployment from ADT. I selected my local drug testing family and CONFIRMED this via phone with ADT. ADT never sent me a receipt or confirmation code. When I went in for testing, the location stated they 1). did not provide this testing and 2). had no information about what I was talking about. I called ADT to ask about what was going on and the phone line was disconnected. I then filed a dispute with my credit card. ADT essentially told my credit card company that they can sell fraudulent tests and because they make you check off a box saying "no refunds", you can't dispute it anything. I filed a complaint with the BBB. Terrible quality, the business doesn't care to resolve issues OR make sure they are not committing fraud to begin with. I am alarmed by all the complaints and will be pursuing further action into what can be done. read more

I was in route to PA from AZ when my dispatcher called and said that I should renew my D.O.T cert 2 weeks before it expired. I call the 800 number and Trish was the one. She was very professional and hilarious. She found a location that was 20m away from me in NM. She had a great attitude and was very helpful. Great job Trisha! read more

Absolutely horrible company. Pay an insane amount of money and NEVER receive results.

What a horrible business. I never received results and it took me 12 phone calls to get hold of a human to tell me that they would send my results immediately. It only took 35 days to get them. Glad that I wasn't in a rush. read more

Scam!!! They have my mother in law's house in CA listed as a lab location. BBB and other yelp users have had many issues with these scammers. read more

BOGUS TEST! I dont think they even tested my 150 pieces of hair they collected! charged my 159.99 for a Totally Negative test! Told me that I was NEGATIVE For EVERYTHING! I paid for the 10 Panel Test! The Boss was to call me back & never did! I called my charge card Company to Disbute the charge for a Phony Test! I can't get my Hair Back & I wasted 2 hours of my time getting this Stupid Test! I even asked them if they wanted my med list! They did not & all the results came back Negative! So now I cant even use this test for anything! read more

My employer made two separate appointments for me to get drug tested here. The first time I showed up for the time my employer told me to arrive, the Drug Testing office was closed. The second time I showed up they told me they stopped taking collections at 5pm (I was there at 5:30), so I would have to come back. The only problem is my employer said I had to take the test within 48 hours, so now I've passed that window. Not happy. read more

BECAREFUL! BIG RIP Off! Despite being a Florida company, they are not permitted to be a BBB member! I purchased this for co-workers in NY, and they went to multiple locations listed on their website throughout Brooklyn, and all areas did not honor their pass and need to know who they are or perform DOT pre-employment testing. I tried calling the number online, and it went to a voicemail, "FULL." No refund even though I was not able to contact them. Instead of caring for their consumers with attempts to remedy this issue, they rather ignore them and spend time to dispute credit card charges. If you check my other postings, I do not give many negative reviews like this, but as a medical professional, I do not want to see my colleagues get robbed. If you are already a victim of their scam, you can file complaints through the Federal Trade Commission (FTC): https://reportfraud.ftc.gov/#/ and local consumers agency (Ex. https://www.nyc.gov/site/dca/consumers/file-complaint.page). read more

Very slow highly not recommended for anyone! Doesn't take a whole week for negative results to come back only 24-48 hours it's stated on there page read more

if i could give zero stars i would. talked to a representative named gloria who sent me to take a dot drug test. the test was $280 cause $279.99 same difference, but anyway 72hrs for results. i actually waited an extra day, so i didn't receive an email. now they're saying 3-5 days when originally it's supposed to be 3days 72hrs. ok it's 5days no email received a call from the mro office, i'm on hold 30mins, so i hit #2 for them to call me back. doc calls me back asking questions like do you currently have a cdl? what's your license #? what's your birthday? then he says did you hear the message while you were on the phone about confidentiality? i'm like ummm no all the message said was hit #2 to get a call back cause y'all busy assisting other callers. then he goes i'm going to explain it to you then boom the phone hangs up he never called back, i kept calling no answer. still didn't receive an email or test results. smh i decided to look on bbb & voila they not accredited. so please stay awayyyyyy do not i repeat do not get scammed like i did read more

I called to make a test and pay for. Tori Barrientos was customer service specialist who helped me. Thank you Tori for booking and I payed with my cc card, 100.00. I'm still waiting for test results. Been 3business days since day of test. I'm told it be 24-48 hrs for results. This very important and hoping for results soon. I don't want to miss out on opportunity I have. Tori professional, kind. Great experience with Tori...Linda M read more

I googled to find Covid Antibody tests in my area because I was denied access to an important class for lack of vaccination and hoped if I could show I was naturally immunized (I had Sars2/Covid a month earlier) that I might still be admitted. Also, I have a trip to Mexico scheduled for dental work and wanted to have something I could present at the border crossing. After sifting through results, Accredited Drug Testing ("ADT") seemed to have the more comprehensive test I was looking for. I called, explained why I was needing a test, and was set up with an account, charged $109 (nonrefundable), and was told I would get an Antibody/IgG test. Sounded appropriate. Shortly after, LabCorp emailed me an appointment date for the next day, Friday. I visited LabCorp's website to find out more about the tests and began to get nervous that I wasn't going to get the appropriate test, as no one had confirmed what kind of results the test would give (quantitative or simply exposure), but LabCorp did appear to offer those tests, so I was hopeful. However, when I went to the appointment at LabCorp the next day (Friday) I asked Reception what kind of test I would be getting and whether it was Quantitative or Semi-Quantitative, as was listed on their website. I was told it was neither. It was an "Antibody/IgG" and that it would only indicate exposure. Obviously, that was not an appropriate test. I HAD Covid, and didn't need to know if I had been exposed. After a brief discussion with Reception I declined the test and called ADT. The agent took my question about changing the test request because the original agent apparently had not understood my requirements, and I was put on hold for more than 10 minutes. I hung up and made the half-hour trip back home. I tried calling again (same Friday) and got a helpful agent, but after holding while he asked some superiors, he got back on the line to say I needed to speak with a manager who was not available that day and I should call back on Monday. I called back on Monday and spoke with the manager explaining I had been assigned the wrong test, asked for the quantitative or semi-quantitative test and, if not available, would they issue a refund. Apparently, the quantitative tests are being restricted for emergency only. She told me she needed to consult with an expert about the quantitative tests, she could call me back within half an hour. She never called back. That was a total of three calls to try to rectify the situation. I was not rescheduled, not given the type of test I had specifically outlined, not offered a refund or remedy for their negligence in assigning an inappropriate test, nor was I able to speak with anyone who was familiar with the type of test I had outlined. Finally, I checked on the Better Business Bureau website to see if I could register a complaint, only to find that Accredited Drug Testing is not a member. So it looks like I am SOL for $109. read more

I paid 100 dollars for a dot drug test after I was assured I would receive the results by a specified time. I drove directly to the facility where I was turned away due to time restraints on part of the facility. I called ADT to receive a refund for the test they refused to administer and then was refused reimbursement by a drone of a employee who only would repeat that they do not give refunds whenever I asked a question. read more

Ordered and paid for a 5 panel rapid test on Tuesday aug 2nd, with the promise of 24 hour results I needed it by Aug 4. 24 hours passed and I called Wednesday evening spoke with a representative told me they were in and that they will be to me by the end of the day. I explained I chose this test because at the very latest I need it first thing Thursday morning. I woke up Thursday no email. I started calling the two numbers that I had at 730 in the morning no answer left a voicemail on both, no return call, left a typed message online nothing! I finally got through on the phone at about 4pm ish (now over 48 hours) I was told that, the internet an phone was down at one of the main facilities, and that my information was there. That's all well and good I understand that things happen, but if my results were already in before the outage, why am I still waiting? I've read the reviews and I saw they have a F with the BBB (not actually accredited with them) all the same type of complaints and they are tricky enough with their refund policy that it doesn't matter what they advertise or say your money is theirs. I didn't even ask for a refund because it's obviously pointless. This is a "multi million dollar company" you can't get someone to push a message to its paying customer that they are having technical issues? You know like remotely add a banner to the website or change the voice mail messages.. they have millions according to their own responses in google reviews. But me im out 80 and a job opportunity. So thank you. And yes parts of my personal experience are an isolated incident, which never had to happen. But now with time reading the reviews this is just a normal practice. They shouldn't be allowed to advertise things they aren't capable of handling. I used both numbers all day called 8-10x each. And it literally says on their website call we answer! The woman that I spoke to was incredibly nice, but I did not get the service that I paid for, and it has cost me a job. I'm just one person not a "multi million dollar company" but I will never recommend them and I will never use them again. You can keep the credit. Also I see that atleast (5) willing to bet all of your 5 star ratings (on google) come from your own staff not sure if that counts as a misrepresentation, but it's certainly suspicious. read more

Accredited Drug Testing - Laboratory Testing Near Me - Sanford, Florida

These guys are absolutely awesome. Nothing short of five star service every time I call there-Doug

This company is stink garbage on a sunny day!!!!! I ordered a drug test for a family member on 03/12/2022 and it is now 03/24/2022 and still no results. Each time I call, I am put on hold for 15 minutes for each person I talk to. The excuses for not having the results as yet range from, "there is a delay" to "we are still within the time frame". There is no way that it should take almost 2 weeks to get the result of a marijuana test. I told the last representative I spoke with that they can keep the results and all I want is a refund and was told they do not process refunds. Highly unethical for a company to keep your money even though they didn't provide what you paid for. I would never use or recommend this scam of a company to anyone. STAY AWAY PEOPLE!!!! read more

I was sent here for a drug test for my new job and I was out in a couple of minutes. It was quick and easy! read more

Accredited Drug Testing - Front door of facility - Laboratory Testing Near Me - Sanford, Florida

Called to schedule a test the staff were very friendly and helpful. I went in for a test and I was in and out with no issues. If I need anymore test I will be using them again. read more

They had offer me a job a Smart Drug Testing and before my 90 says we're up they laid me off. I can't couldn't pay my rent anymore so I had to vacate from my apartment . Now I'm homeless and waiting to get into a shelter.. my last check wasn't on time I had to wait 5 days to receive it hen they could if just send me my drect deposit prior from removing me for the system. I wish they could if gave me time to get a new job atleast. But they just let me go not caring about my life. read more

I arranged and paid for a drug screening with Accredited Drug Testing, the clinic they sent me to failed twice on two different days to provide the service I paid for, the first time because there wasn't a man present to observe, the second time because they couldn't figure out an issue with the doner pass. When I contacted Accredited Drug Testing to get a refund, they refused. My only option was to go back to that clinic, which is an hour away, a third time. So now I'm out a $100 and no drug test. Be careful with these people, they're very shady. read more

this place is a joke I paid for a 5 panel hair test on the 8th went that afternoon to the place they sent me 45 miles from were I live to be told they didn't do hair test so I called them they give me another place to go on the 9th no one ever asked me how long my hair was which is at least 1 1/2 to 2 inches long this place was 46 miles on the other direction to get there and be told for the test they do my hair was not long enough. so I called back they found a place 54 miles away from there and round trip back to my house was over 100 miles and it was closed for the day so I had to wait tell Monday and got there to be told again they didn't do hair. so I called back and just asked for my money back and was told they didn't give me refunds but they didn't have anywhere else they could send me to be told I would have to wait another 4 days for the owner to get back because the manager couldn't make that decision bullshit there is no decision they could perverted the service they said they could and I have to wait to find another place because they want refund my 140 dollars and this was and emergency about my son I would give them 5 minutes 0 if ii could read more