Part 2 of 2 Related…read moreto Quest as a whole. This is not reflective of local staff. Businesses are prohibited from coercing individuals with disabilities, or their associates, from denying or LIMITING their rights under the ADA, including accommodations and auxiliary aids or services. EACH day that each act or omission continues, is a separate and distinct act of discrimination under the ADA and related laws. See Hamner v City of Trinidad. Quest diagnostics staff are not trained on the ADA and their legal department are imbeciles! I was threatened, coerced, intimidated, had my rights interfered with, was retaliated against, and was unlawfully forced to either leave their property or to be denied my CIVIL RIGHT to A/V record as a mitigating measure, a learned behavioral or adaptive neurological modification -- for memory related impairments for processing understanding, and assimilating related impairments and for safety related issues. I explained just like a service animal cannot be denied or a wheelchair or a walker, or a cane cannot be denied my auxiliary eight audio video record cannot be denied. They claimed HIPAA and privacy concerns. Well, guess what morons HIPAA compliance is on you; the responsibility rests with the duty-holder to safeguard PHI. If my ears and eyes can see it, you are violating HIPAA not me. Audio/ video Recording is NO different than my naked eyes and naked ears hearing it or seeing it! Quest knowingly, willfully, intentionally, and deliberately violated my civil rights on two occasions, and each day that passes as a separate and distinct actionable act of discrimination, and also invokes FDUPTA, FTC Act and Florida Tort recovery for both negligent and intentional infliction of emotional distress! Quest knew I was disabled, knew the accommodation that I recall, medically required, delayed me for 30 minutes, and then ultimately force me to either leave and be denied the services or to be denied my service animal, my wheelchair, my walker, my cane, or in my case-- my audio video recording as my auxiliary aid. Quests message to the public is loud and clear to me-- we do not respect or honor individuals with disabilities in our establishment. We will abuse you. Quest, never engaged and interactive process never inquired, never gave me a written decision, demonstrating how to request an accommodation with fundamentally alter, the nature of the service, which it would not, and never offered meet effective alternatives, so that to the maximum extent possible, I could participate in and benefit from their services. I was coerced, threatened, intimidated, and forced to forgo my medically necessary auxiliary aid or service, which cost them nothing. I was petrified the entire time that I was there. My independence, my dignity, and my civil rights were violated, callously, recklessly, and deliberately by Quest. I encourage anyone with a disability to reach out to me, the department of justice, the Florida commission on human relations, and to Quest if you have any similar issues based on Disability. For instance, another disability that requires a similar type of auxiliary aid or service, which many people may not know that they have this right to record is, if you are blind and you don't feel safe, or you may need to recall or describe an incident or a person or an event and you can't do that if you're blind, so are you video recording would be your eyes to help describe the situation what occurred who is involved and what happened. It is the equalizer. 42 USC 126 Subpart III and 28 CFR 36 is the title to the ADA that applies to Quest and every other business in the United States. I will be filing A complaint with the Florida commission on human relations, the department of health and human services on the federal and state level, the attorney, general, the department of justice, and contacting an attorney. I will not permit a company to violate my civil rights, and if my rights are being violated, how many other peoples rights are they violating on a daily basis across the country...? I am a proud Veteran and will not allow this to go unchallenged or be swept under the rug. Quest will comply and will compensate me for the preventable irreparable harm that they have caused me and continue to cause me. And I forgot to mention that when you walk into the lobby, there's no staff to greet you which is not ADA compliant! There are multiple of Disability's that are affected by that. You have to fumble to try to figure out what to do. The kiosk themselves are not ADA, compliant! The questions that they asked you or invasive of your privacy rights as well. They claim to be ADA compliant. Their website is not ADA compliant their survey they sent you after your visit is not ADA compliant and I have the test results to prove it. !

this place deserve no STARS!!! Had an appointment, checked…read morein at kiosk, it asked if I was going to wait inside or outside I chose outside because the place was packed...I get called from a customer waiting inside I thank her and go in, the Technician says oh, if you're outside, we're not go out there to call you. I said on your kiosk it gave me the option so you should go out and call me. If you're not going to go out there then don't give me the option on the Kiosk I followed your directions. So we're off to a bad start already. She then proceeded to look at my arms so she didn't even find one, and she just stuck me not once, but twice one in each arm. She started fishing for a vein which is when they move the needle around inside your arm in hopes they hook a vein, I told her to stop fishing. She says im not we frown upon that here I said but you are fishing STOP! She took me to a different lady for her to try n she wasn't any better a third lady comes tries and again nothing I HAD TO SAY just take it from my hand already with a butterfly needle as there was obviously a vein showing and of course success... this was my first time coming here and last!!! They don't know what they're doing and I would not recommend this location because they don't know how to do their job!!! The only way they'll find your vein. If it's already bulging, They SUCK!!

Horrible servicio de Monica mi cita era a las 12 y no me atendieron porque mi orden no estaba en el…read moresistema y el paper printeado no podia aceptarlo porque demoraba 30 minutos y Ellos tenian que cerrar a las 12:30

We came here because our regular location is under renovations…read more My husband was a walk-in and they took him within 3 minutes. No problems. Got the results in a couple days.

They run a super efficient system here I was called a few minutes after I checked in and I am a…read morefainter so I requested to lay back & everyone kindly accommodated. Jennifer was the best phlebotomist I've ever had and talked to me the whole time and gave me tips to stop me from passing out. This was the best blood draw I've had and I will be using this location from now on and hoping I get to work with Jennifer every time.

My husband brought our 5 yo son in today bc he needed bloodwork done for allergies. We didn't…read morethink our son would allow anyone to use a needle on him and thought it would be an unsuccessful attempt (we've had an unsuccessful attempt elsewhere). Then they met Scarlett and she did an awesome job from start to finish! She communicated thoroughly and was very kind & gentle. Alexis assisted as well and did an excellent job. Our expectations of this being a successful trip was 1/10, yet it ended up being 10/10. We are convinced it's bc of Scarlett and Alexis! Great experience all around and highly recommend.

I had blood drawn this morning and I couldn't be more satisfied. The staff was friendly and…read morewelcoming, the paperwork was simple and quick, and the procedure was done expertly - virtually painless and fast. I was out in probably 10 minutes. You can't beat that.

I've used this lab several times now to get my blood work done. First of all I've never had to wait…read moremore then a few minutes. The staff is incredibly skilled, friendly and professional. I'd be hard pressed to go anywhere else.

Walked into Walgreens Labcorp checked in and saw the technician immediately. This doesn't happen…read moreoften at other labs. I don't give blood easily but the technician was outstanding and the blood draw painless. I'd give her 10 ********** if I could.

You ask what could improve well what could improve at this location is the employee that was…read moredrawing the blood could have some kind of a personality and not a bad attitude. I have gone to this Labcorp for several years now and I've always had the best of people draw my blood. I've already dealt with this one employee now two times the other day was just to ask a question and she had an attitude right away today was to have blood drawn and I'm not a person that likes needles too much. She had the biggest attitude doesn't even know how to say good morning or look someone in the eyes very unprofessional. I love going to this location to have my blood drawn. It's personal it's quick. I make my appointment and get taken care of pretty quick but as of today, i'm not sure about this location for a Labcorp and my blood work very unfriendly with an attitude. I deal with the public at my job all the time and I love speaking with people. It makes them comfortable and happy when you are nice.

They are quick and very professional. Excellent staff and easy to deal with. I have been there a…read morefew times and would definitely go back.

I came here today for some blood work. This is my first…read moretime I usually go to Quest in Sanford but couldn't get in at the time I needed. This building has been here about 2 years It is absolutely beautiful. Friendly staff, nice waiting area It even has a coffee shop where you can get fresh coffee and drinks and dessert. Upstairs they have some doctor's offices. I had made an appointment for 10:30 a.m. and got in by 10:40 a.m.. Quick and easy. I will definitely come here again for all my blood work.

Gift of Life set me up a with an appointment for a blood draw to check Potassium and Glucose to vet…read moreme as a potential candidate for a white blood cell donation. Labcorp did not give me a time to come in. I come in at 9:45 AM, check in, and to my surprise I see that my appointment has already passed and I can't check in. Nurse comes in, asks what I'm doing there, and I tell her what's up. I then get quite rudely told that "oh we don't do blood draws or walk-ins here". (Both of which are lies, mind you) She also tells me she has no contact with GoL. Not two minutes later, I get a message from one of the GoL staff offering to buy me lunch bc LabCorp turned me away. I respect medical staff with all of my heart, but this is unacceptable behavior and highly unprofessional.

Phlebotomist quite rude and web site when I entered information did not notify that they do not…read moreaccept my insurance. When I suggested to phlebotomist that she should perhaps put in a suggestion that the website should say something she said it was my responsibility to know and continued arguing with me. I walked out. Just miserable.

Second time here and it was even better than the first! I've had so many head MRIs I've lost count…read moreand this was by far the best and quickest appointment ever. The staff are so friendly and attentive across the board from reception to technicians and the facility is bright, clean and inviting. I was taken back well before my appointment, the IV contrast line was put in without any issue, and they must have advanced equipment because the whole test took half the time it has in the past. The MRI techs are calming, funny, and professional so if I were a nervous type they'd have put me completely at ease. My insurance tells at me to use non-hospital facilities to save myself money but it's well worth it for the service and comfort you get here!

Had multiple mri's and xrays. the staff was excellent and i was finished and out the door very…read morequickly. the sign in was smooth and easy i would recommend them 100%