Renae (tall blonde, hope I got the name right), was professional and the smoothest, quickest nurse with a needle, I've ever experienced! It was amazing!! I LOATHE getting my blood taken (I mean, that's what my skin is for....it keeps it all inside!!). Anyway, she reminded me to breathe (key to not fainting), and slid the needle in without hesitation. It was over before you know it!! So, I made an appointment, showed up on time and was seen as soon as I was entered in the computer. A lot better and more professional than what other reviewers experienced. read more

This is the best lab. All of the staff are kind and efficient. It makes giving blood a nice experience. Highly recommend appointments if you want to get in and out fast. read more

Thank you LabCorp I have a history of painful and lengthy blood draw sessions, including pre-surgery and regular lab procedures. Apparently, my veins are rolling, shy, and parasympathetic, meaning they have some type of memory of past torture. After reading the negative Yelp reviews for LabCorp, I was apprehensive, but here's my experience 1. Check in was quick, with friendly, efficient receptionist. 2. I asked for best phlebotomist - so noted 3. Tech went over my order details with more senior staff, in my presence. 4. **BUTTERFLY needle was used from the get go - a first at any lab. It's smaller and designed for use with problematic blood draws 5. I checked in and was out the door in18 minutes, a record - - anywhere. For the record, my worst experience was with QUEST DIAGNOSTICS . I sat for 50 min. while phlebotomist went in and out of room, hoping to complete the draw after I drank cup after cup of water. She poked around my arm in several places, usually inserting needle and probing sub-dermal - excruciating and unsuccessful. Finally, I walked out - never done that before. After that, I had blood draws at my physician's office when I could, expertly done and worth every penny of the $25 charge. ** FYI My physician told me that all labs have BUTTERFLY needles and my situation certainly warranted one. The inexpert Quest tech either wasn't aware - really? - or the lab was too cheap to use it. Don't put up with painful and lengthy blood draw sessions. Insist on a better technician and/or butterfly needle. Alert your doctor about poor phlebotomy experiences. Thank you LabCorp for your excellent service read more

The wait is terrible. I've been here twice now and both times the front desk staff was awful. Scattered, confused, slow, ect. They really need better front desk staff to make this a better experience!! read more

This place has horribly long wait times and the staff was extremely rude! If you have the choice to go somewhere else, I would!

Don't bother go somewhere else! Horrible waiting time . Took 2 hours for a blood test

Avoid going in this site. My husband and I were angry and so disappointed when one of the guy staff took my blood test but seems he was not so familiar and no knowledge of where he should get the blood in the proper area. When the time he was not able to find my pulse both side of my arms, he decided to just stick the needle in the area where he saw the "obvious" dark green vein in the middle of my right arm. I was shocked, terrified , got scared and raise my concerns because I never had experience or even saw someone do the way he did. After his unsuccessful attempt he ask for someone to do it. So the other nurse came and did the right thing but she was also shocked about what the guy did. The worse thing was I got more scared when my arm had bruises after few hours. I got panicked and I had to call my doctor what to do. read more

Holy moly where should I start. I came Monday morning. WRONG DAY !!! There was a problem with the staff calling names correctly. Definitely need some front desk help. I prayed the whole time I did not get the little blond that messed my test up that brought me back today. ButTHE LITTLE BLOND TOOK MY BLOOD. good grief!! read more

Pretty ice-cold treatment today! A bit more friendliness might go a long way in this place,

Worst Lab Corps I have been to. Crooks. Sadists. Bruised where they took my blood, and I have giant, easy to see veins. Last time I went in my insurance claim was denied, and this was for routine pregnancy blood work. When I called my insurance (Blue Cross Blue Shield) because Lab Corps charged me $350 for the blood draw, they were appalled. BCBS was able to fix it for me on the spot. Apparently Lab Corps was too lazy to look up the diagnosis code for the test I had done, so submitted it under a generic code that automatically results in a denied claim. Also, apparently BCBS and Lab Corps have an agreement that Lab Corps will never do what they just did. Furthermore, at the time of service at Lab Corps they make you give a credit card and sign a sheet of paper saying they can charge you up to $1000+ (exact amount I don't remember for the service). Next time I will try Quest Diagnostics instead. read more

If I can give 0 stars I would. This lab Corp is awful. The staff was so disorganized, prevented the movement of clients, the front desk could barely speak English, it was a shit show. People in the lobby complaining, I waited over an with 6 people in the lobby and finally walked out. A MESSSSS! They need to fire everyone here and start fresh. Just awful, read more

I love this location! The staff here is exceptional and very kind. They are patient and if you're nervous or uneasy they walk you through ways to help and offer new techniques. The woman at the front is soooo nice. Great job labcorp read more

I've wasted $500 and 4 hours of my life trying to get tests done at this location, and have yet to be able to get a test done. Two appointments down - because I *tried* to be responsible, make an appointment, then call and verify my appointment and what it is I need to have before coming in. Sounds like reasonable measures, right? It would be, except no one at Labcorp will give you any correct information when you call, but they are happy to let you sit in the waiting room before sending you back out to get some other payment form, information or authorization they have to have for your appointment. While the front desk staff has been kind, it's been useless in getting any actual testing done. They "kindly" send me back through the door to play the whole game again. Make sure you check your facts by calling back multiple times and talking to multiple offices before wasting time on an appointment. read more

This place was really fast when I came here to get lab work done. I had no appt and waited tops ten mins! Everyone was really friendly. I will be going back here again For lab work again. read more

The wait is not as bad as Quest, the lady at the front desk was fine, but the phlebotomist is pretty horrible. First, he used poor technique by introducing bacteria to the skin after using the Alcohol wipe by wiping the area with non-Sterile gauze and then his FINGER, which defeats the purpose of the alcohol wipe, then he did his busy work instead of putting compression dressing on immediately after the blood draw. And when confronted with his poor technique, he was rude and insisted he was doing things correctly. For how much labcorp charges, can't they employ competent phlebotomist? read more

The scheduling and staffing at this location is a joke. It has to be, as I can't see any other explanation for how things are run.

Never going back to this location. They were an hour late for my appointment and my paperwork (which I've taken to numerous labcorp locations) was so difficult for the front desk staff to input. The paperwork was an additional 20 minutes and she had to get her manager to help her who told her she had skipped a step. What's the point of making an appointment or having a sign in sheet if you're not going to read it? read more

Everyone was very friendly and professional here. Came at 10:32 and was out by 10:45. Super fast and easy. Got lucky with street parking but bring cash for the garage in case. Enter on 4th street in the main medical building. read more

Pretty incompetent staff at the front. I have a standing order from my doctor with them for routine lab work and they always have a problem finding it in their system. I also have to produce my insurance card every time as they seem incapable of storing that info either, despite the fact that they make a xerox copy of my insurance card every damn time. I go online to make an appointment and still have to wait at least 20 mins every time, despite the fact that I can see all their chairs for drawing blood are unoccupied. I can only imagine how long the poor folks who show up without an appointment must have to wait! My doctor is in the same building and she says this staff is really out of it. At least the online portal works well and you can see your results within 3-4 days. read more

After reading reviews about the Chula Vista and National City locations, I decided to make an appointment to one of the Hillcrest locations instead. I'm glad I did because the staff there was great and helpful. Was there for about 45 minutes so it wasn't too long of a wait. If I had to get any lab work done, I'd definitely go to this location again. read more

Awful. Do not go. 3 people ahead of me = wait 1 hour. That's unacceptable. Unprofessional front desk staff, lady was on the phone and checking in people at the same time. Not sure if she was responding to me or to the person on the phone. read more

Was told as a walk-in that the wait for simple blood work would be a half hour. Over a hour and a half later and I still haven't been seen. Horrible service; look elsewhere like Quest. read more

Yesenia and Elaine went the extra mile to accommodate us yesterday even after the lab closed. They can never tell what time to close when there are so many patients! The two young ladies were VERY nice and sweet while they were performing their professional medical tasks! Giving us instructions and making sure we understood them! Their jobs appear to be very complicated and stressful, but they were calm and comforting when the young women attended to us! A BIG THANK YOU for your professional attention and kindness..... read more

CHECK WITH YOUR INSURANCE FIRST! Went to see a new Doctor Who ordered some labs. LabCorp was just downstairs so the nurse told me to just check with them regarding my insurance. So my boyfriend wheeled me down to the lab Corps where I asked the person at the front counter if they took my insurance. I handed her my card and I also asked her if they took my medical group(SCMG)- she looked at the computer screen and she looked at me and said oh yes we take your insurance. Now I know it's our responsibility to know which facility to go to, but when you are not feeling well and you ask someone at the lab to confirm that they take your insurance I don't expect to be misguided. Come to find out this lab was out of network for me. The lady at the front counter I believe her name was Angelica was quite short with me. Not the most approachable person. In addition to that this lab is not the cleanest. I went to use the restroom and the doorhandles and the walls were so dirty I don't know when they were ever wiped down. In fact all the doors and handles were full of grime that you didn't want to touch anything. So the main disappointment is that this lab is excepting your insurance regardless of whether it's in network or out of network and they just don't care enough. read more

Excellent lab. My doctor sent me here for a blood test. There were 8 people ahead of me but I was taken care of in 15 minutes. The Asian lady who took care of me was very nice and friendly. She was very organised and professional. Results were sent to my doctor in two days. The bad part was I have high cholesterol. I need to cut down on burgers and fries. read more

I want to give these guys the benefit of the doubt because there are some nice people working there but when your credit card gets charged $2,000 for a blood draw and you have insurance I can't help but be pissed. I've been going to lab corps for years and they have never had me sign any paperwork stating I need to leave a credit card on file so I can pay the full amount of the blood draw if insurance doesn't cover it. Insurance always covers it or I pay the remainder but apparently I have to leave a credit card in order to get my blood drawn now. So fast forward a week and they charged me the full amount for my services and when I called my insurance they said they didn't put the proper code so it was denied. My insurance resubmitted the claim with the proper code unfortunately now I'm short over $2000 and I will have to go through the hassle of trying to get it refunded. Who knows when I'll get it back. It felt shady when the lab tech explained it to me and low and behold it is shady. The gal that helped me from blue cross informed me to never leave a credit card on file and to never sign that form again. She stated in the future go somewhere else if they deny you without a credit card. I'd just like to pass that along because I don't want this happening to anyone else. Thanks lab corps I now have to figure out where this months rent is going to come from. read more

What should I expect from this type of business. Don't expect the two front desk people to be extra nice. They aren't. They don't smile. The are kurt and they take their sweet time. What saves them in my review is the person who took my blood. She was very sweet and friendly and even kinda fun. She had me laughing and she fully engaged me the entire time I was in the chair. If they replaced the front desk workers with some chipper friendly fun people this place would be a 5-star blood draw. read more

I wish there were other options than labcorp! Customer service is awful and they have no regard for people that might be on a time constraint! read more

This place has the SLOWEST CUSTOMER "SERVICE have EVER seen. It's like they WANT you to get upset! Or maybe they are co-owner of the parking garage because you WILL PAY to park here and you WILL WAIT FOREVER. Bring a book! ! read more