I had been waiting 45 minutes in line and I was the last one and at 1200 they told me they were closed and had to come back at one. There was only 1 person in the waiting room and he already checked in and was waiting to be called. A grey hair older tech told him he has to leave. The gentleman said he was already checked in. The Tech was pissed and told him Fine, but we're still closed. What kind of medical operation is this? If I didn't live so far away I would leave. This place sucks!!!! I will NEVER come back to this Labcorp and will tell everyone I know about how unprofessional this place is. I can't believe their lunch is more important than people !!!! read more

Staff are extremely rude. Their check in process is difficult because you are waiting outside. They ask for PII in the waiting room by yelling so everyone hears it. Their online schedule doesn't match with their actual hours. read more

LabCorp is terrible! First, I tried to make an appointment using their online form, but it does not accept medicare numbers. Second, I tried the automated phone appointment system, but it does not understand anything I say. Finally, went to lab, where there was a huge line out the door and across the parking lot, and I had to wait from 10:00 am until 3:00 pm. Later my doctor did not get all the test results that he ordered. Plus all the employees are rude, very critical, and completely unprofessional. I think that Medicare and my Secondary Insurance pay huge amounts to LabCorp, but they must not know what is going on in this lab. I intend to complain to both Medicare and my Secondary Insurance carrier, and to take my business elsewhere. I only wish I could give this LabCorp less than one-star in this rating. read more

i thought it would be easy to get my test done here since it's close to my home. wrong! i checked in on the kiosk since it didn't seem like the worker wanted to talk to me. i asked them a few questions and received short answers. the office is so small and packed full that when i opened the door i almost hit someone. no chairs available inside. you have to wait 1-2 hours and the grace period to come in after you receive the message that they are ready for you is only five minutes so you cannot leave without missing your appointment. i'm writing this while i wait because i did not bring anything to do because i assumed i would be able to get it done in 30 minutes. walk in is basically the only option since the soonest appointments at the locations near me are booked 3 weeks out. also they have no bathroom and idk about you but i came ready to go so waiting 1-2 hours is not fun. read more

The rudest staff I have ever encountered. The man working behind the desk was so insanely rude to me and the woman in front of me that I called their help desk and got an appt at a different location. Try not to go to this location if you can. The staff at Genesee was kind and patient and the staff here was nothing of the sort. read more

Considering Covid & all, my husband and I both had great experiences here! There is usually a line but it goes quick! Thanks to the staff for all of their hard work getting us in and out so quickly. read more

I have no words to describe how bad the service. Last Monday I went directly to Labcorp Lab in Moraga and checked-in and there were around 4 people waiting inside so I decided to schedule appointment for Thursday 9:15 am because the Check-In system offered me that option. Today Thuersday I showed up and they make wait 45 min after reviewing my Lab paperwork saying that I had to wait because that would be taking time. 45 minutes later and still they say I have to wait . WTF ? . I told them I had an appointment scheduled thru their Check-In system and they said the Check-In system was not for scheduling appointments. Terrible/bad communication to customers. I waisted 1hr 30min scheduling and waiting for a service that never got. read more

Labcorp - This is the proof that I had scheduled an appointment thru their Check-In system. - Laboratory Testing Near Me - San Diego, California

So my physician says it's time for bloodwork. No problem I think. I'll just stop by LabCorp. Covid19 now requires that I must wait outside in a distanced line before being called in. Once inside I am introduced to a check in screen. The screen checks me in by way of questions and photo of my drivers license and health card. I am told to sit down. When my name is called I state my request, stating the blood tests my physician has requested. A 40-ish bald guy in a white lab coat belittles my request. When I tell him I find his parent-child attitude offensive and ask him what I could have said to obtain a better result he has nothing to say. His put down attitude is the reason I give this LabCorp location one star. read more

This was SO easy. I read the other reviews and was thinking this would take all day. Not at all. I self-checked in and was one of two people in the waiting room. I was called to show my insurance and then taken back to have my blood drawn. I arrived at 9 AM and left by 9:20. I did not have an appointment! They are incredible! read more

Came here after lunch hours for a drug screen. The process was very quick. Upon arrival, you just sign in and wait for your name to be call, do your thing and that's it. Took about 15mins all together. Come early, there was already a line formed when I came at 12:50. Staff was very nice. Small office, had a few seats but they filled up quickly. read more

Low rating due to overall experience, not the office at this location necessarily. The corporation has little to no information on it's site on how to prepare and steps to take to insure an accurate drug screening test. They don't start screening until 10:30, so I had a cup of coffee in the morning and some oatmeal and maybe 8 oz of water couple of hours before submitting sample. Perfectly acceptable is what I thought. Wrong!! While my urine was fairly yellow the test came back "diluted". Which, to my recruiter, meant that it is close to a fail. So I had to go back if I wanted employment. I am guessing the quality of tests being administered are fairly cheap and low, thus the weak ability to detect normal levels. Not totally sure how they measure the dilution factor, maybe water concentration? Maybe normal antibodies levels? Anyways, I wish this company didn't have all the contracts for most companies in this country, obviously skimping on the quality to squeeze out every dollar and cut costs for corp customers. read more

I needed to get blood work. So I looked up their web site for their locations and times open. Wrong information on their website. That location was closed. They moved. When they moved they also changed their times open. They should keep their information current! People depend on it. read more

Labcorp - Laboratory Testing Near Me - San Diego, California

I made an appointment for routine bloodwork at the 2727 Moraga Avenue Lab Corp for 8:30 a.m. this morning. I was impressed by how well run the whole operation is. The man at the front desk took care of signing me in. He was so accommodating and friendly. I arrived early and I was called in by Amanda for the blood draw at 8:10. She too was friendly and efficient. This Lab Corp is a well-oiled machine like Trader Joe's is. If they were ten stars, that's what I'd give them. read more

crazy how their address on yelp is correct but the address on my authorization form for the testing isn't. The first time I went here the service was awful. The second time. It was almost pleasant. Checking in with their 3 check in stations was a lot faster and easier. read more

Always extremely crowded, and you're in for a long wait even with an appointment. Front desk staff is rude, and you have to wait outside for quite a while before you can check in for appointments. I live in the neighborhood but go to other locations to avoid this one. They need to expand this location given the demand. On the upside, the staff has been nice once you finally get in. read more

Personally I don't understand why it has bad reviews. I did a walk in and I made sure to get there before they opened. Arrived at 7:05, there was people there already so I was #4 in line. As soon as they opened the gentleman checked us in one by one. Only bad thing you have to worry about the other people there who think their lives are more important and decide to cut. I wasn't going to argue with old ladies so I didn't really care. As soon as he checked me in I had to wait outside as it's max 4 people in the office. I got a text they were ready and went in and the lady finished checking me in. After the gentleman called me back and did my blood drawn. EASY. They were nice and professional. Also their hours are posted on the door and the gentleman let everyone who didn't want to wait they closed for lunch. So if you have poor time management and don't look at hours posted it isn't their fault. read more

Very old office. No hand soap in the restroom. It doesnt apear clean. Old guy in the front. Someone fall when she walks in but front deak didnt notice it. Didnt see any female worker there. Talks so loud. I like poway location better. read more

Labcorp - Waiting area - Laboratory Testing Near Me - San Diego, California

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Extremely rude and unhelpful staff. Could not answer a basic question like how long is the wait. If they are that incompetent at the front desk then what else are they incompetent at. Don't risk it. read more

The receptionist was rude the entire time to multiple people almost starting a heated argument with one guest. When I finally got in the back had to wait another 10-15 minutes read more

I will never come to this place again. There is literally only 2 people working there, and one of them works the front desk as well as doing labs. So essentially she has two jobs, and one person is doing testing. I was in the actual office for a total of 5 minutes for my drug screening, which would have been great if I didn't wait an hour and a half prior. I got there at 930am and didn't leave till 11am. Do yourself a favor and schedule at a different location. I never left a review but I'm trying to save someone else the heartache. read more

After reading reviews, I was apprehensive. I made sure to arrive early so that I could check in, even though drug screen testing only takes place between 1pm-3pm m-f. I arrived there at 10am on a Monday, signed in, and learned that they will not process drug screens until all scheduled lab work is completed. Luckily for me, I arrived at a good time. There were two other people waiting. I got seen within 10 minutes. I am glad my experience wasn't as bad some of the reviews. I would suggest setting an appointment in advance, if deadline permits. If not, I would suggest going early. read more

This place is super easy to pass ur drug test. They are dumb af. They can't tell the difference between fake urine and don't really care about the temperature of the urine lol. I recommend to schedule ur test here if ur dirty. Your welcome guys read more

This a horrible place to do a drug test. The lady in the front and the guys on the back doing the drug test are really rude .if I could I would give them no star . read more

Had an appointment for a test. I arrive and they say their computers are down. They don't bother to inform those with appointments. They send me to a location 25 minutes away and say they will not honor the appointment I made for this location. I end up having to wait forever anyways. Very frustrated and disappointed and only confirms my dislike for Labcorp. read more

I was a little worried after reading the reviews before coming but had to go to this location anyways. But, I have to say I was pleasantly surprised. I can in around 10:15 for a drug test without an appointment and there seemed to be at least 3 people ahead of me. The lady at the front desk was very friendly and told me how the check ins worked. I waited for about 5-10 minutes and got a text that I was next. The man doing the drug test was very nice and clearly explained everything I had to do. The whole process probably took no more than 10 minutes. I might've just been lucky to come on the right day and time but I would recommend this place for employment drug tests! read more

The one star is for the guy who actually draws the blood, he is awesome. The missing four are for the little shit at the front desk who is rude to the patients, including the elderly lady who was ahead of me and me, too. He is just a little turd with an attitude, and thinks his position of "authority" allows him to be a jerk. They need competition, and need it really bad. read more

Friendly staff who will get you in and out quickly. Easy access- exit i-5 at Farnet/Balboa and head east. Make a left on Moraga and an immediate right onto Monair. Make a left at the first entrance into the plaza. From there, the facilities branch in two- you'll want to make a right to head towards Bldg A. The office is on the second floor (A206). Ample parking available. I waited about 10 mins in the waiting room. They had two people on staff taking blood samples. The lady I saw had some music going to help people get their mind off the blood draw. read more

Go to another location. Here, only one person does the job of two or three. Everything was fine the first time I went there. Six months later, this lady is doing everything herself. I had an appointment and still had to wait over an hour. Today, I walked in and the overworked lady just looked at the standing-room-only waiting room and told everyone to please look at the list and consider going to another Labcorp because she is working alone. I look and she is pointing at the Chula Vista and Escondido locations. Whatever! read more

If I could guve ZERO stars I could. The man working at the reception is highly unprofessional and has an attitude. He told me that my lab order was not there, without taking the time on why he could not find my lab order. I then called my providers for 10 minutes, while feeling sick and dizzy. My provider told me that the lab order should be there, and only when I had my provider on the phone, the man at labcort then did manage to see them. They are highly understaffed, there were no chairs left to wait, and the man did not even apologize for his mistake. I hope never to go back there. I am now worried that my doctor might not receive my lab results from this unprofessional lab. I have no trust in them. Oh yeah, the place is also dirty. I was grossed out. read more

Only one staff does two jobs: Hard-working, nice lady takes your information at the front desk and she is the one taking your blood sample. Most of the people were fasting overnight and they were there when the door opened. I got there about 7:35 AM and came out about 8:45 AM. read more

To make a long story short... I have very tiny, TINY, T-I-N-Y veins and a very high tolerance for needles. After 11 needle sticks, 4 nurses, and 2 days of visiting my doctor's office for blood work (that was included in my physical), they couldn't get any blood drawn out of me. So they written a blood order paperwork and I was sent to the experts at LabCorp. There was a nice asian lab technician at the front desk that I told my blood story to and showed him my bandaged up arms and hands that I got from my doctor's office. He yells to one of his colleagues jokingly, "We have a war veteran here!!" He made me laugh so hard that my stress about the whole situation completely went away. I didn't have to wait more than 5 minutes and the same lab tech took me to the patient room, closely examined my arms and hands. Within a few minutes, he started tapping firmly on the upper part of my wrist until one of my tiny veins showed up underneath my skin. From there... came the needle stick and blood successfully started filling up the small test tube. I was so amazed after all I have been through the past 2 days with the previous 11 needle sticks, and told the lab tech that he is a magician! I wish I have gotten the asian gentleman's name so I can give him full credit of my review and for drawing my blood in one stick when 4 nurses couldn't. read more

Had a great experience at the LabCorp on Moraga. Super professional and friendly staff. Joe H made the visit memorable and I will definitely return for all my lab work. read more

When I called to ask if I needed to make an appointment for a drug test for a new employer I was told no just that they closed at 3:30 I go in at 2:40 the same day and I'm told drug testing stopped at 2:30 even though they knew I what I was coming in for the girl never bothered to tell me not to come after 2:30 I returned the next day at 1:00 why I'm finally seeing at 2:30 to only have people come in and out who arrived well after me when questions they said that they had two appointments before me two appointments for an hour and a half seems an awful long time and then I was told they had a hole in their bathroom which they had to have fixed and that put them behind 20 minutes that math doesn't quite add up to an hour and a half don't waste your time when you have to go in for a drug test and you have to go to the bathroom you'll be waiting for over an hour and a half to be seen by the two people working in their clinic read more

After having what I can only describe as a hellish experience at the Genesee Ave LabCorp location, this place was my saving grace. Was able to get in and out within 10 min, the employees were SUPER friendly and helpful. The blood draw was totally painless too, and that's coming from someone who is pretty squeamish around needles. If you have issues with getting your paperwork through or with long waits/careless employees at other lab Corp locations, consider making this one your new stop. Can get a bit busy in the middle of the day, but I suppose that's what can be expected, because within the La Jolla/PB area, this is your best bet for getting great service. Even at peak time they'll still take care of you. Have no clue why this place has ever gotten bad reviews. read more

Back in Sept 2021 was my visit. The bald-headed doctor was very disrespectful and asked for payment that was being processed with insurance. Also made everyone outside in the hot sun for over 30 mins and didn't allow anyone in the office over 2 people. After taking a very long time to draw blood I felt I was going to pass out immediately. He wanted me to stand up and walk around the office after I told him I was going to pass out. I made the other chair in the other room and he wanted me to stand up again. (He just didn't get it) I slid down in the chair I couldn't get up and ordered him to get away from me and leave the room. He really creaped me out and made me feel uncomfortable. After 5 mins I was fine. I was told he didn't get enough blood. I insistence a different doctor draw the blood. Night and Day difference the second dark haired doctor was much nicer and took the sample very fast and hardly noticed it. I will never go back to this location or LabCorp again. read more

shocker- walk in at 730. desk people are disgustingly rude and scoff when I tell them i'm here for a drug screen. they say "ha, it's going to take at least an hour". Great to know they don't start doing anything til 830. go somewhere else if you can read more

This laboratory is operated with only 2 workers. They are extremely understaffed but surprisingly very quick at getting the patients in and out . read more

Great lab for my monthly blood draws. I have been able to get in and out relatively quickly (15-20 min), usually bringing my 1 & 1/2 year-old with me. I appreciate the courteousness they have shown me. They have also shown me great sensitivity in the blood work that I am now getting done for my pregnancy. This bit of kindness goes a long way!!! Since I am not getting a drug screen, I try to go during hours they are not doing those, because that makes the wait longer. Overall, a very efficient and professional team there at the Moraga location. Thank you! read more

WONDERFUL! Go outside of drug screening hours for quick service, they do the drug testing from 1p-3p. I went after 3p on a Friday and I was in and out in 15 minutes... this including a blood panel where he had to draw blood. It's a one man show here, and the phlebotomist/front desk guy was AWESOME! He was really nice, he even called my doctor because the doctor forgot to actually write on my paperwork exactly what I was getting blood for (you think with as much $$ as hospitals charge they could do something right)... so the LabCorp guy called them up, quickly got the info and had me in and out. He was also very efficient and quick at drawing my blood.. and I have difficult veins to draw from and he was able to find my vein and get the amount he needed with NO problems!!! Great great lab!!! read more

Go 15mins before they open wait by the door, they open exactly at 730a..if ur one of the first people you get in and out in 10mins or make appt or else the wait could be as long at 1hour if they are busy read more