My appointment was at 0730 and I was in the technician's room/chair at 0725. There was an issue with the doctor's request for blood work because the address on his stationary didn't match any of the addresses in the Quest system, so the Supervisor & Technician simply used the address of one of his offices where I've also been treated to send results. My technician, Alex, who drew the blood did an amazing job. It was practically pain free. [[HIGHLIGHT]]Alex was friendly, helpful, knowledgeable, polite & very attentive.[[ENDHIGHLIGHT]] I would highly recommend this Quest location for anyone needing diagnostic testing. read more

Horrible service. Despite appointment, we waited 1.5 hours ! [[HIGHLIGHT]]Front desk person lady was so rude.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]On top of that after 4 days , my doctor office kept calling for the lab results and was not available[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]Finally office put the foot down and they dug up the results partially.[[ENDHIGHLIGHT]] Will NEVER go back to this office ever again. read more

I had a scheduled appointment, I was fasting, blood draw was supposed to be timed to medication, and on an exact day of my cycle. So I planned in advance. I waited over 1hr and 20 mins. They would NOT give me an estimated time for my turn. They took someone before me who had a scheduled time later than me. I had to start arranging pick ups a for my kids so they weren't left stranded. This was an out of pocket blood test, which I will most likely have to retake and pay $350 for again as the needed timing got missed. I never leave reviews. But this one deserves it. A simple solution when understaffed or running behind is to stop accepting walk ins during that time. And honor your appointment schedule or why bother having one at all. read more

[[HIGHLIGHT]]had a bit of a wait, but the staff was very nice and professional throughout my visit.[[ENDHIGHLIGHT]] Unfortunately, I was stuck three times and had quite a bit of blood drawn, which was uncomfortable. [[HIGHLIGHT]]However, both staff members who assisted me were kind, patient, and did their best to make me feel at ease.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I really appreciated their professionalism and friendly attitude.[[ENDHIGHLIGHT]]" read more

Garrett was excellent. The place was packed at 7:30 in the morning--a bit disheveled, not much to look at--but they called me on time, and Garrett was fantastic. He came prepared with an antidote to take my mind off the upcoming needle, and his technique was flawless. No pain. No bee sting. Not even a butterfly kiss. Give that man a raise. On a side note, the inside hallways at 675 Camino de Los Mares are disgusting: stained carpet, dirty, scratched-up walls, and no air circulating through the system, making it feel humid and muggy on a cool June gloom morning. Tell the landlord to fix the place up. read more

Labcorp - Entrance hallway to San Clemente Lab Corp. - Laboratory Testing Near Me - San Clemente, California

Took my daughter to get some bloodwork here. The staff was nice but they missed a whole panel of blood tests! They only did one for Epstein Barr and not the other complete blood panel. I told them to please make sure they get everything on the lab order and they assured me they did - but then we received the results and they only tested for Epstein Barr and NOT the complete blood panel. [[HIGHLIGHT]]I called back and said they can't redo it and were not sure why it was missed ... this is a huge problem because my daughter is very sick and she can't have repeat bloodwork back to back[[ENDHIGHLIGHT]] read more

Wow! this office has changed. I went in this AM and all new staff or temps. [[HIGHLIGHT]]During the hour I waited there were all least 10 walkouts and I was the eleventh.[[ENDHIGHLIGHT]] There were still 19 people waiting inside and a few more outside. It was taking forever to process a single person. Not sure what was going on inside but I was not going to let anyone there pull my 4 vials of blood. I have been going there monthly for about 3 years and never had a problem until now. It looks like they brought in a whole new inexperienced stall. Luckily there is a Quest in the same building. read more

Not bad for a lab, [[HIGHLIGHT]]friendly employees and quick to get you in and out.[[ENDHIGHLIGHT]] 5 stars for a lab.

If there was an alternative and they didn't have a monopoly it k doing the testing in our area I would go there instead of here. LabCorp anywhere sucks. Terrible customer service. read more

This review is mainly for Debbie. [[HIGHLIGHT]]Debbie was so kind and compassionate when I expressed my concern about my blood draw as I've fainted previously.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She was so nice, gave me lots of water, let me sit for as long as I wanted and didn't make me feel like a burden.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Thank you again to Debbie and the entire staff that was working extremely hard in there[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Many people we're showing up early & the door was locked & no one was there.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]No note or explanation why it was closed.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Called and all the message said is that location was temporarily closed.Extremely frustrating for all especially people that had appointments![[ENDHIGHLIGHT]] read more

I came here after i failed my first 1 hour glucose test for gestational diabetes and had to do my 3 hour test. I was weary coming into a LabCorp as i've had a bad experience previously. But [[HIGHLIGHT]]the staff at this location has completely changed my experience and made me want to come back if i need to!![[ENDHIGHLIGHT]] they were so timely with me coming in every hour of the test, and [[HIGHLIGHT]]so friendly, talkative and sweet[[ENDHIGHLIGHT]]. I had multiple people come to do a blood draw and they were all quick and honored my request of being reclined! cant recommend this place enough coming from a girl who hates blood draws read more

[[HIGHLIGHT]]Very efficient & helpful staff, I didn't have an appt. & I was in & out within 20 minutes![[ENDHIGHLIGHT]] Very clean as well Parking on a Tuesday A.M. Was tough just be patient U might have to park in next door parking lot, but walking to lab was easy. read more

[[HIGHLIGHT]]Everybody here was great! Don't listen to any negative reviews, staff was awesome and everything was quick![[ENDHIGHLIGHT]] People complaining are likely senile old boomers who don't know how to use a check in kiosk. Literally saw two different people complaining about a 20 minute wait when they didn't bring ID or any proper forms... [[HIGHLIGHT]]All the employees were so kind and helpful! Great at their jobs too![[ENDHIGHLIGHT]] read more

This is a good place for pediatric care. Have taken our daughter here twice. In both cases they were not only efficient but also caring. In the past people have had troubled finding veins, but they were perfect both times. Was very impressed. read more

Making good progress timely check on and smooth process from check in to blood draw. I would definitely return for more lab orders.

I just was a walk-in patient for bloodwork. [[HIGHLIGHT]]As someone with a history of passing out around needles I couldn't have asked for a better nurse.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Madison was sweet and patient.[[ENDHIGHLIGHT]] She had me moved to a room where I could lay down and get my blood taken and it was a total game changer. read more

Friendly and efficient team and I hardly had to wait at all. I can recommend this place for having your blood drawn! read more

Appointment was scheduled a week and a half ago. I got a reminder the morning of the appointment, I showed up at the scheduled time and the office was closed for the day, while on the phone trying to sort it out 3 other patients with scheduled appointments showed up to the closed office. Website showed the location was open (I had an appointment...), door locked with a note saying closed for the day. [[HIGHLIGHT]]By the way the call was not able to sort out the situation and put me on "a list".[[ENDHIGHLIGHT]] I had delayed a visit to my elderly parents in order to get my blood work done,.....would not depend or use Labcorp in the future if given any choice at all [[HIGHLIGHT]]As far as how I would rate my experience I gave it a #1 because 0 was not available.[[ENDHIGHLIGHT]] read more

I had trouble with the electronic lab order - again. It has happened every time I've tried to get labs after the order was sent electronically. [[HIGHLIGHT]]I requested a call three times to confirm the order, but I never received a call back.[[ENDHIGHLIGHT]] Obviously the customer is just a product. read more

A few days ago I went in for bloodwork with an appointment, and [[HIGHLIGHT]]I was very grateful to have Malia take care of my blood work for me.[[ENDHIGHLIGHT]] She was knowledgeable and she was kind, and she was able to draw my blood the first time. I am usually a hard stick. [[HIGHLIGHT]]I love the way that she had such a great attitude. It made me feel very comfortable.[[ENDHIGHLIGHT]] Thank you for hiring great employees. read more

I'm actually surprised at some of the reviews here. Because I'm on blood thinners I have to get blood drawn once or twice a month. Every time I've been there they're amazing. Everyone was friendly and even as a walk-in I get in and out quickly (depending on how busy they are). But the important part is how good they are. I have had horrible experiences getting my blood drawn as my veins are deep. I've had phlebotomists struggle to draw my blood and have left huge bruises and bumps. But at the San Clemente every phlebotomist I've encountered got in, hit the vein, drew the blood as painlessly as possible, and didn't leave a mark. So from my experience, they're amazing. read more

Just left Labcorp after waiting for an hour. Went to ask the receptionist how much longer it was going to be and he indicated an hour more. Don't you think that would've been useful information for the patient to know upfront?!!! Why would anyone want to spend two hours at LabCorp?!! Other agitated patients left too so that should tell you something! I see patients coming out, but I hardly see patients going in!! They are SO slow and inefficient!! AVOID THIS PLACE!! read more

Great Lab extremely professional and efficient. Garret is an amazing facilitator and I highly recommend this Lab.

The front office has a totally rude staff person (not actually deserving of that word). Will NEVER use their service again. Probably will have a coronary after having to deal with that horrible person. read more

Honestly the main downside is the wait, which really isn't their fault due to the amount of walk-ins they receive. It looks like a stressful job to organize so many people at the same time and I can see they're trying their best with what they got. Once you're done waiting, it's quick and easy (depending on what you're getting done). read more

Waited for over an hour with an appointment all because staff didn't verify lab order when I sent it to them via email at check in. [[HIGHLIGHT]]They said "it takes awhile to receive via email when you send it to us but I'll check in a few minutes before we take you back" and then they forgot.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The waiting room cleared out and no one still said anything until I went up to front desk and they say "oh it didn't go through, try again".[[ENDHIGHLIGHT]] [[HIGHLIGHT]]No apologies of course because it's a bunch of youngsters running the place.[[ENDHIGHLIGHT]] I had labs drawn on 8/22 and it's 8/29 and still have no results. I have had thyroid panels done every 6 months for years and this is the longest I've waited to receive results. Terrible! read more

I never write reviews but since there's so many bad ones I had to share because I had a great experience! [[HIGHLIGHT]]I'm super scared of needles, but Violet was so sweet, distracted me and I barely felt it.[[ENDHIGHLIGHT]] They got me in super quickly with no appointment and they were all very kind! read more

Mum has stage 4 lung cancer w metastasis to the brain. Doc has sent us here twice for blood work. Both times it was impossible to get an appointment time that fit in with her radiation schedules so we just did a walk in hoping for the best. After today's 45 min wait and then subsequent multiple failed attempts at a blood draw before they finally nailed it, I explained about her cancer and asked if it were possible to triage the walk ins in the future because the waits have been almost unbearable for her. Nope! Instead I heard this "next time try after lunch it might be better then" LabCorp, you're just making friends all over San Clemente aren't you? read more

The absolute worse lab . My last visit with an appt months ago was astonishing ... there were people lined up inside along the walls little ability for distancing .. no temp taken no hand sanitizer to be seen anywhere and people lined up outside a very small corridor rt outside the elevator . Thought I was at the unemployment office .. I waited 40 mins at least no where to sit and everyone looking anxious with the conditions of this Lab .:. I had a Uterine cancer biopsy and require bloodwork at the exact date and have been trying to book an appt for a week now online to no avail ... online site does not work no one returns our phone messages either .. by the time I got my insurance rep who finally got through they had no appts within 100 miles ... I will Be going today as a walk-in .. God help me read more

Always respectful and prompt, these staff members are great! Check it out! You'll be glad you did.

Never I have experience such a slow service!! Not sure if they have one person in the back or what. Stay away from this lab unless you want to waste a lot of time!! read more

Just Awful. They explain NOTHING. NO communication. I tried several times to hand over a home lab test. They refused to take it. Then they tried to get me to take an identical lab test. It was so disorganized and confusing that I ended up back home with the lab test. I had to drive back to give it to these rude, confusing people. That return trip stole 45 minutes from my day. They assume their clients have the same knowledge of their policies as they do. They can't be bothered to explain ANYTHING. read more

Labs are not fun and I still have doctors regularly ask for lab work so if you have to go get it done this is a good option. The people are friendlier than other labs I have been to and I did not have an appointment because I needed the labs before my next doctor appointment so I just had to walk in and wait. Took about an hour. Every person who worked there was kind. read more

This place is terrible. Front desk people never greet people, very inconsiderate towards people with disabilities. Always checking in with kios . They should just remove the receptionists since they seem to hate their job and can't greet and or have any compassion. Ethics even lab tech forgets protocol read more

Labcorp - The door at lab Corp not a difficult door to unlock Katrina .. . Terrible service !! Management where are you - Laboratory Testing Near Me - San Clemente, California

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I went here after I had went the laguna hills location a few days earlier and no one there was competent enough to find a vein. Same exact experience here. Woman was clueless about how to find a vein. Also one of the people who couldn't find a vein over at the laguna hills location was now over here. Such a disappointment. There was no one capable of taking my blood here either. At least there was a not a huge line and paid parking like at the laguna hills location. But still another useless location. read more

So...they changed their hours months ago and waited a month and half before updating the website. In the last 4 month I've gone 6 times and the door is locked with either a sign saying they closed early or the office was closed temporary. If you call they never answer the phone so you can't even check before you go. But today i'm done...went 2 days ago and they were closed but sign said they would be open the next day. I went yesterday 2 hrs before they closed and there was a sign they closed early, so went today hours earlier and they were completely closed, got in the car and drove to the Mission Viejo office and they closed early...BUT NEVER UPDATED THE WEBSITE OR WILL ANSWER A PHONE. Now my Dr appt had to be pushed back two weeks all because labcorp can't seem to pay their employees enough to want to come to work. read more

There were unmasked people in waiting room. I took me almost an hour to get a blood test. Seemed like every working person was being trained. read more

Had a great experience. Quick and easy! Make sure to know their hours of operation before going in. They do take a lunch break. read more

everyone was very pleasant and prof. it was clean and once again, everyone was very friendly and nice.