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    Memorial Care Imaging Center

    3.0 (4 reviews)
    Open 8:00 am - 6:00 pm

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    Recommended Reviews - Memorial Care Imaging Center

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    6 years ago

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    Crown Valley Imaging - Outside entry

    Crown Valley Imaging

    3.4(182 reviews)
    7.5 mi

    I was surprised to see so many negative reviews for Crown Valley Imaging. I have been to the MV…read morelocation many times, including three times in 2025 and another time just last week (Jan. 2026). I have been to the Newport Beach location a couple times as well. Every time I have used CVI, I was treated very well by the people on the phone making my appointments, the people that call a few days before my appointment with the screening questions, the front counter people, and most of all, the Technicians. In MV, I recently worked with FIORELLA, DARREN, YALILA and LAURA. In NB, I have worked with MOSES. Every one of the Techs has been very friendly and accommodating. They make sure I am as comfortable as possible and explain to me what they will be doing. Obtaining the imaging results is easy too, whether it be a disk or hard-copy. I understand everyone is different and has different expectations, but I can honestly say I have never had a bad experience at CVI and often choose to go there. CVI and most of the Doctors I see, share the same software that allows the Doctors to view the images and results in their office as soon as CVI uploads the information, so I don't have to get the disk and results myself and bring them with me to my next Doctor's appointment.

    I visited this facility with a family member and was blown away by the service and experience. The…read moreradiologist was on point, professional, and bedside manner was 10/10. He was able to answer all my questions and ease anxiety. The front desk team was equally impressive and efficient. Check in was a breeze. Upon arrival, show ID, provide insurance information, fill out intake paperwork, and wait for your name. Pretty standard. Inside was clean and welcoming with a big screen tv for those who are accompanying the patients. One thing to note is that if patients want to grab a cd there is a $10 charge per cd. Just fill out appropriate papers, sign some Hippa releases and the CD with imaging will be printed and the report printed for you separately after the radiologist has seen the images and made the report. Reports usually take about a week to be ready. My advice: wait out the report, come back and pay the $10 to have everything done and printed at the same time. Hot tip 2: parking is free, easy, and super accessible. The location of CVI is first floor and depending on where you park, right smack in the front of the building if parking from Los Altos/Plaza side.

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    Crown Valley Imaging - Waiting room

    Waiting room

    Crown Valley Imaging - Outsidr

    Outsidr

    Crown Valley Imaging

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    SimonMed Imaging - Laguna Hills - Outside which I've driven by so many times I couldn't find it for the life of me today lol

    SimonMed Imaging - Laguna Hills

    2.3(131 reviews)
    11.2 mi

    decent spot. nice clean facility. i had to do a double mri. partially terrifying. u really cant be…read moreclaustrophobic they shove u in there. nice,quiet workers. i dont think the hours on here are correct. i came on a saturday at 9am. they also have a friday at 9pm wtf open late. luckily i dont have to pay for this. was fine for what i needed it for. got a cd for my doctor too. also theres these posters everywhere saying if you have fake eyelashes u cant get mri. crazy

    Alexis and the San Clemente office had prior knowledge of my case, had previously coordinated my…read moreMRI scheduling outside the ordinary call-center process because the standard scheduling system had repeatedly failed, and had specifically instructed me to call back once approvals were obtained. After the approvals were obtained, SimonMed failed to follow through, failed to check the system, failed to route me to the correct person, and instead allowed an internal escalation to interfere with approved urgent imaging. There's a radiologist tech there named Sam and she was literally the best MRI tech I've ever had. Alexis made this experience so horrible and has literally blocked me from getting really urgent imaging after this office discovered that my spine has been unstable and has been the reason for me passing out. It is so frustrating dealing with insurance companies and having things like this happen from people who aren't even doctors when you're just trying to get medical care. I had MRI scheduled today and they're canceled because of her and I've spent over 30 hours on the phone with these people and the scheduling team. Poor poor service, especially seeing is how I've been coming here for at least six years

    Photos
    SimonMed Imaging - Laguna Hills - The lobby is minimalistic

    The lobby is minimalistic

    SimonMed Imaging - Laguna Hills
    SimonMed Imaging - Laguna Hills - Front lobby/ Front Desk

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    Front lobby/ Front Desk

    Newport Diagnostic Center - Medial meniscus tear

    Newport Diagnostic Center

    4.7(753 reviews)
    16.8 mi

    I just came here to today 2/26/26 to have a CT scan. From the moment I walked in the ladies behind…read morethe desk were super nice and welcoming. However Maddy my technician who did my CT scan was the absolute best. I've never had such a professional, kind, supportive, informative lab technician who does CTs before. She even got me warm blankets because I'm always so cold. When it was done she helped me up and told me that my Dr will have the results back STAT. She made me feel comfortable and is phenomenal at her job. I sincerely hope that Maddy will be recognized and get the registration that she deserves. If there were more stars to give I'd give them all. That's how comfortable and kind she made me feel in a not so comfortable time.

    Today when I went in for my MRI, the check-in process was very quick and easy, and I was seated…read morecomfortably. However, when the MRI technician came to take me into the room and set up the machine, she seemed very careless and not very attentive. She briefly asked what kind of music I wanted, then closed the door and left. I asked how long the procedure would take, and I was told fifteen minutes. Once it started, the noise from the machine was extremely loud and suddenly caused me to develop a headache. I simply endured it for the full fifteen minutes. When it was finished and another staff member came in to open the machine and help me out, I mentioned what happened. He told me that next time I should ask for earplugs. I responded that I hope there won't be a next time soon, as this is not something I experience regularly. In my opinion, patients should be reminded in advance that the noise can be very loud and that ear protection is available. This discomfort could easily be prevented. I feel the staff need to be a bit more attentive and considerate, rather than just treating it as a routine task and moving on. Patients deserve more care and awareness.

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    Newport Diagnostic Center
    Newport Diagnostic Center - Nice entrance to 2nd fl for Mammo area.   They have elevator too.

    Nice entrance to 2nd fl for Mammo area. They have elevator too.

    Newport Diagnostic Center

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    Memorial Care Imaging Center - diagnosticimaging - Updated May 2026

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