I cannot say enough wonderful things about Dr. Angela Colombo. I came to the walk-in clinic with a…read morePAINFUL infection in my left index finger that needed to be drained. While I am confident in many areas of my life, I am absolutely terrified of needles, blood, and medical procedures. I was a bundle of nerves, dreading the procedure and appointment. Dr.Colombo immediately put me at ease. She listened to my concerns, answered my questions, and treated me with respect, kindness, patience, and humor. During the procedure, I was squirming, shaking my legs and doing my best not to panic. She never made me feel embarrassed. Her skill and professionalism were outstanding, but what impressed me the most was her compassion. She turned a stressful situation into one where I felt cared for, and safe. I highly recommend Dr. Colombo and am very grateful for her educated clinical expertise and experience. She has the BEST "bedside manner" for a doctor !!! MAHALO NUI LOA !!!

So easy to make an advanced appointment for Urgent Care on the webpage. Very easy to check in and I…read moregot to see the doctor promptly. She diagnosed the problem and sent a prescription to the pharmacy. I had the prescription within the hour.

I am always treated with respect and kindness. My doctor is the best I have ever had.read more

I got a referral from my primary to a specialist. She said the front office would email me. They…read morenever did, so I tried following up. I called three times during normal business hours and nobody picked up. You know that feeling of being on hold for 1/2 hour. That's how I'm feeling right now. One star!!!!

Terrible place Abusive towards people that detect lack of…read morehonesty . Illegal charges or any related questions

As a satisfied patient from the old time with good memiries, I thought to take a trip to Laguna &…read moreget a MRI prescription from a doctor or NP instead of my chiropractor. Nick hung up on me when I asked him to ask NP & Christina refused to connect or ask him to call me back. Disappointed at both.

I've been a long time yelp user, however out of that time, I have never written a review before,…read morehowever this urgent care deserves all the 5-stars AND MORE!!!!! The first weekend on June I took my girl in for a cough that has been bothering her for a little bit too long and the process from start to finish was so efficient and more importantly, compassionate and down to earth. The staff here are so so sweet that I had to ask to have everyones names written down so I can give a SHOUT-OUT. First and foremost, thank you to our PA-C who saw us Flo, she had such good energy start and end and was very thorough with the process and does not add anything unnecessary like some providers do to run up the bill (and trust me...we've had our fair share), but gets to the point and I LOVE THAT! The M.A. who helped us Minnie, so sweet and my daughter typically gets uncomfy when triaging, but with Minnie's bright aura, she was at ease! And Dominique! I think that was her favorite person at the end of the visit because she surprised her with the toy she wanted from the toy machine (which is so nice they have that to begin with) from the clinic's trade box as well as some fun sticker sheets too, and like the last two lovely ladies, amazing energy as well. Congrats to Cali Quick Urgent Care for having a great team and I am so glad we have found this place. **Just FYI to parents or other patients, I could hear other parents getting out of the room to ask when they are getting seen, I've waited over 2 hours at another urgent care before so people need to have a little more courtesy and patience as I think there is only 1 provider. If you rush the provider, that can jeopardize care for your kid by rushing them!!! But if Flo ever sees this, we appreciate you and we understand, you GO GIRL!!!!!!!

I came here for a preventative X-ray, and after this experience, I'm not sure why anyone would go…read moreanywhere else. There can be so much red tape and so many barriers to getting basic medical care, but this urgent care makes the entire process simple, convenient, and actually doable. Highly recommend! Only wish they had more than bankers hours.

We originally chose this office because of the great reviews, but unfortunately, our experience has…read morebeen nothing but frustrating. We have been dealing with this issue since June. My partner was supposed to be referred to another office, but we have been going back and forth for MONTHS because the referral either wasn't sent correctly or wasn't sent at all. We were repeatedly told to wait a week, only to find out the other office still hadn't received what they needed.This should not take months to resolve. To make matters worse, my partner has dealt with Lily throughout this process, and she has been extremely rude and dismissive every time he has spoken with her. I have personally heard the way she speaks to him, and it is incredibly unprofessional. We called again today, and thankfully, whoever answered the phone was the ONLY person throughout this entire experience who deserves 5 stars.She was kind, helpful, and actually gave us all the information we needed so we could figure it out ourselves. After months of being given the runaround, it's ridiculous that we ultimately had to take matters into our own hands. At least someone finally took the time to actually help us. UPDATE: Dr. Lauren Davis personally reached and apologized, she had no clue this was going on. Thank you for the accountability and the apology. We are very relieved to finally be moving forward. Thank Dr.Lauren for taking the time to call us and look into the issue we greatly appreciate it!:)

Dr. Lauren and Dr. Chris are both so personable and they really spend time with you. I love that…read morethe office has hours all 7 days and the online check in system makes it easy so we can wait at home instead of sitting in the office waiting. All of the staff are very friendly too.

We were seen by physicians in this group, Dr T. Nair (Internist) and Dr Homayon Iraninezhad…read more(Gastro) They were both exceptional , caring efficient and well researched with compassionate care! HOAG MEDICAL GROUP has physicians that go above and beyond the call of duty! You feel you are in the absolute BEST CARE ON THE PLANET!! They are pleasant warm and welcoming! They both make you feel totally at ease even if you have an intimidating diagnosis you know they are going to do everything possible to give you the absolute BEST CARE, to give you the best outcome, They both make you feel as though, they have done everything medically and humanly possible to take care of their patients! They research all possibilities for the ones that are in their care, The clinical environment is beautifully decorated and very professional! Dr I as he is professionally known, has so many awards and was a teaching medical professor!! Dr I was recognized for his clinical leadership, teaching and compassionate care. His honors have included Intern of the Year, Resident of the Year, Chief Resident, Fellow of the Year and Chief Fellow. He also received the Arnold P. Gold Foundation Humanism and Excellence in Teaching Award. Dr. Iraninezhad is passionate about medicine. As a person that was trained from John Hopkins graduate school of public health, I know good healthcare and excellent bedside manner and both of these physicians have those attributes. I highly recommend them!

I had a good experience here today and I want to thank Darlene for doing my DEXA screening and…read moreJeralyn for doing my mammogram on Wednesday, 4/22/26. Thank God everything is normal! The cellphone reception sucks here but the staff is great and they are very efficient and wonderful

I'm a physician and I don't get the bad reviews. I've been around a long time and to me this office…read moreis the way medical offices used to operate. She's an old fashioned family doctor that as a medical professional I find completely competent. There's APA there or an NP by the name of Michaela who is just as sharp. Extremely thorough and knowledgeable. She caught an issue on my high blood pressure meds that no one in the last 15 years has caught and by simply adding something to my meds it dramatically helped improve my blood pressure. I've read comments about not returning phone calls. She's called me twice already on some lab work. The first time she called Without me asking her to call she reviewed my blood work left me a voicemail. There was a issue with my fasting insulin which got me a little nervous I called back within 48 hours she rang me back and got me on the phone personally to address it. I asked her to create some new lab forms so I could have it tested again and she did it without question. I don't know what people expect from a doctor in today's world. There's the real world and there's the hypothetical world In the hypothetical world the Doctor will spend an hour and a half with you and find that every single issue that is of concern but in the real world to be able to survive financially a doctor cannot spend huge amounts of time with each patient and still stay in practice peter I ran a medical practice I could not spend any more than 10 or 15 minutes with each patient or I'd be out of business. Anyway this review is not about me it's about her Dr O'connor and her very excellent nurse practitioner Michaela. I have nothing but good experiences to say and I've been there 4 months now on three separate occasions. My refills are easy to do there's been no argument about running prescriptions for me I would give it a 10 out of 10. I'll add one other point that you might want to take into consideration when looking at these negative reviews. A doctor that has a six week to 8 week waiting list is a popular doctor, and he or she is a popular doctor for a reason. Think about that.

To me, this practice is dangerous. Read the newest reviews; 2024-25: 6 negative, 1 positive…read more Now make that 7 negative. When people take time to write about their concerns, that is a warning. This doctor may be competent but the practice is a complete mess. She lets an x-ray tech run the place because that person will be rude, confrontational and dismissive. So much for patient care. There are serious issues with professionalism, patient communication and follow up. There is no patient portal; phone calls are literally never returned; there is constant staff turnover and beware if you ever have to deal with the so-called medical director who is named multiple times in the reviews as in need of replacement. I second that. The doctor will not respond to calls or walk-in appointments. Even if your insurance covers it, they will not hold tele-health appointments until you put in your credit card number. What if you have no credit card or donʻt want the world to have your cc number when it isnʻt used? "Itʻs our vendor, we have no control over it." Change your vendor. This is health care, not profit care. The Physicians Assistant will not consult on the telephone. So either find a way to get to the office no matter how sick you are, or forget about it. When I did put in my credit card for the tele-health, the PA prescribed a medicine without noting that it was off the formulary. The co-pay cost me $430. The place is dark, dingy, completely unwelcoming and looks unsanitary. There is no written material to explain to new patients how to navigate the crazy way the practice operates. Staff are polite but depressed; check out Glass Ceiling to see what the staff really think about working there; it is not good. Find another doctor. This place is a nightmare.

Dr. Herman is amazing . He's very detailed and caring…read more Waiting time less than 5 min. The facility is very clean .

I'm DONE with Hoag in Dove Canyon and done with Hoag all together. I was a member with Providence…read morefor years (prior to), and never had an issue with them. I ONLY moved to Hoag because they were close to my home. I'm irate with Hoag for numerous reasons. First, I scheduled a "Full Physical" where the took my weight, blood pressure, and asked me if I smoke or drink. Then, the doctor comes in and looks in my eyes, my throat and my ears; then listens to my heart. He aske me a few general questions and that was it. I was done. I had to request blood work to have my cholesterol checked. This was not a FULL PHYSICAL by any stretch of the imagination. But I guaranty they charged my insurance company grandly. I'm 63 and get a "full" physical every year. THIS WAS NOT A FULL PHYSICAL! Next, I received the results of my blood work via their app. Everything signaled fine w/ exception of my cholesterol level "still" showing signs of being prediabetic. I made an appointment so i could get the new prescription for statin... went... waited in the exam room for 40+ minutes... and had to leave due to work. They asked me if I wanted to setup a Zoom call w/ the doctor. This was irritating as well because that's what I tried to do initially and they said I had to go into the office. So, I set up the Zoom and later met with a doctor. She (as expected) said i should stay on the statin and submitted a prescription. Then, for the next 30 minutes she tried upselling me on Hoag services!!! Hoag submitted a bill for $300+ to my insurance of which they paid $50... and now I have been billed the difference. This is a MEDICAL BILLING DISGRACE that is costing me $250 for absolutely nothing. Then, when I complained via their Hoag system, they wrote back stating that because I agreed to a Zoom Dr call there's nothing they can do about it. Well, maybe nothing they can do... but there's something I can do. I'm giving Hoag both middle fingers and heading back to Providence in Foothill Ranch. "F" Hoag!!!