Two stars because the employees were pleasant. But they have far too few of them, one person for…read morecheck-in and one for blood draw (possibly another I didn't see?). No stars for anything else about this location, the lobby is *miniscule* and packed standing room on a Monday morning. Very hot with no airflow. Despite making an appointment ahead of time and arriving on time for it we waited 55 minutes before being seen. They have a tracker on the wall which lets you know where you are in line for your appointment but it disappears after you check-in in person (after checking in on the kiosk) and you still wait an unknown amount of time. Would not recommend going here if it can be avoided.

We saw one technician, Tasha, a week ago for our 10-month old (who has very small veins), and she…read morewas wonderful. She was patient, kind, and skilled (all while being the only one working there). But apparently she isn't at that location anymore. We saw another technician today, Gloria. Tasha told me to specifically tell any other technician who sees our baby that they should only do his left arm, and only put the tip of the needle in because otherwise they'll blow out his vein. When my husband took our baby back to the lab today, he told Gloria that exact information. She reacted defensively. She ended up poking our baby twice and couldn't draw any blood. Now we're going to have to take him in another time - which, needless to say, is a pretty traumatic experience for our baby. Next time we're going to a different location. Very disappointed because our experience with Tasha was so positive.

This particular location is always less crowded that the facility closes to my house. I prefer to…read morewalk-in and be seen quickly and this is the location for my preference. Also the staff has great customer service skills.

staff is extremely rude. Today the sign in machine wasn't working but I was not aware of that. I…read morewas trying to sign in on the broken machine ( no sign indicating that it wasn't working) and the staff lady simply didn't care. The wait times are also long and making an appointment ahead of time does not make a difference.

Fast reliable and very knowledgeable. Post accident test done quick and easy . Will definitely use…read morefor my random test for my CDL

From the owner: Here at JD3 Mobile DNA Services LLC we offer comprehensive and reliable solutions in DNA /Drug…read moretesting, Fingerprinting, Notary ,Occupational Health Services,Lab Tests as well as Pre-employment verification services

Do NOT recommend this location…read more I scheduled an appointment and when I checked in, it had me as a "walk in". I had to wait about 2 hours for them to draw blood. When the technician came to the room, she did not have any manners. My experience during the blood draw was uncomfortable. The tourniquet was tightened much too tightly around my arm, causing significant pain. I've had many blood draws before, and I've never experienced that level of discomfort from a tourniquet. I understand it needs to be snug, but this felt excessively tight. I hope this feedback helps ensure future patients have a more comfortable experience.

Incredibly RUDE and unhelpful front desk staff. On June 23 I had a 9:45 AM appointment at the…read moregreenbelt location. I had a terrible experience with the staff. One sign-in kiosk was occupied and the other was missing the ID tray required to log in. When I stood 4-5 feet back in line to get help, the older woman at the front desk loudly and rudely yelled at me that I was "too close" and to sit down and wait to be called. When I explained the kiosk was broken, she dismissed me, saying only the tray was broken but working and to just wait for the other machine. She then finished with the person in front of me and walked away entirely without helping me. She was so unprofessional that another patient in the waiting room actually confronted her about her attitude towards her earlier. I only managed to check in because a kind patient in the waiting area overheard the exchange and left her seat to help me navigate the broken kiosk. Absolute lack of customer service. Avoid this location if you expect basic human courtesy.

When you're 3000 miles from home and your doctor orders a stat blood test, it can feel a little…read moreweird. Quest to the rescue! This handy location was only a mile from my hotel, and I was able to pop in and get my blood drawn in mere minutes. The order from my doctor was ready and waiting in their online system. The phlebotomist was really sweet and friendly, too! I'm not the biggest fan of needles, but she was so gentle and reassuring I barely felt anything. And just like that, mere hours later my lab test results were in the hands of my doctor across the country. What a cool world we live in!

I would like to provide feedback about my visit. The employee who assisted me was working in Room…read more2. She seemed rushed and was not very patient when explaining the drug testing instructions. I did not fully understand some of the instructions at the time, and I felt uncomfortable asking questions because I felt rushed. I completed the test, but I believe the instructions could have been explained more clearly and respectfully.

I see the other reviews, but I have no criticisms for my experience. I got my annual physical (new…read moredoctor, again :( ), and this is where they sent me. Thankfully it's right near my house. There's a group of businesses in between the Safeway and CVS, and the spot to get lab work done is amongst them. The parking lot was a disaster, so I just parked at CVS and easily walked over. I know where it is now, but it wasn't the easiest locating based on the signs, but I found it. There's a kiosk as soon as you walk in -- checking in on there was easy, and then I sat until I was called. The phlebotomist (as I learned they're called) was really nice, professional, and had nice convo as she drew blood. It's one of my least favorite things in the world, and she made it better. To obtain results, it is suggested to download the app, and it was pretty easy. Lab work took 4 business days. I have no idea what it's like at peak times... my hunch is to try and avoid, given the limited space. You do have the option to check in, request a text when it's your turn and exit, but if you're in a hurry... try to come at the off times. If possible, I would recommend moving it further away from the door. If you stand back far enough, the entrance door can hit you.

The receptionist told me at my appointment that if my doctor had emailed her the order form, that…read morewould be fine, but since my doctor emailed ME the order form, I wasn't allowed to email it to her. I would have to print it out. But I wasn't allowed to use her printer. Make sure you print the order form and your insurance card before coming in. Cus this betch won't even scan your insurance card. She made me leave my appointment and go to fedex to scan and print stuff. So instead of having my blood drawn at 9 it was drawn at 1030 since I was then a "walk-in" even though she just kicked me out of my appointment.