My experience at this lab was excellent! Made an appointment for labwork online last nite, arrived…read more15 minutes early, and was out of there in no time at all. The technicians working there were most helpful, both with my checking in and with the blood draw. And I was most grateful that they also had the self-adhesive tape to use afterwards (which not all labs do). I'd recommend them in a heartbeat! Their level of care is topnotch!

Extremely LONG wait times after self check-in kiosk (30 minutes). Another 22 minutes before called…read morein for routine blood test. 52 minutes! Office staff leave front reception area empty for long periods of time. They see lobby full of people (11 when I was there) all waiting to be checked in, and no signs of TRYING to get people to the back drawing rooms. Very poor and lax organization and patient care.

The employees have no pride in their work or interest in serving their customers. Came in on a…read moreSaturday as a walk-in and only one walk in was serviced that day. Staff was only taking appointments and came out multiple times to tell the walk-ins to go home. Only come with location with an appointment!

Normally I go to the Quest in Red Bluff, but I was staying overnight here in Redding and had to…read morefast for my 7:10 appointment. So, Redding location was better. One thing you gotta do is make an appointment. You can do it online. It makes your visit way easier, like making an appointment at the DMV! Check in is easy and fast too with an appointment, just enter your phone number into the tablet at check in and WHAM! you're all checked in. The tech will call you in and take your blood. I have no prob, in and out! The results are usually available the next day online.

I live in North Redding and this Quest location in Shasta Lake City is super convenient. I made an…read moreappointment in the phone app and an hour later was being seen by Debbie H who was super friendly and efficient. She drew my blood like a pro and we enjoyed a nice conversation. I'll be back for my next blood tests without question.

This is one of the best places to get blood work done. The people here are very professional and…read moregreat at what they do. I go out of my way to come here when I need lab work done. Always reccomend family and friends to come here. They always are fast and fabulous when drawing blood. One stick and a steady hand and you're done. One time I had 14 large tubes taken and not once did my arm feel discomfort.

Two people there to draw blood, one of them was checking people in, which means just one person…read moredrawing blood, arrived at 6:30am, 8 people ahead of me, in the first 30 minutes they drew blood from one person. At that rate, I would miss getting to work on time. I had to leave for the 2ND TIME in two days. Labcorp is failing. The people who work there are great, but as always, they are understaffed. I guess I'll try again tomorrow.

All the above for LabCorp on South and Court st, my phlebotomist is Julianne she has never missed…read morealways professional always has a great attitude. I have been going to LabCorp for yrs and I've had 2 other phlebotomist that were good as well but that was at the old place on gold I haven't seen them since then I met Julianne,early morning draws are best for me and I'm also considered a hard draw so this is my draw station unless I move away from Shasta county Redding.

I have gone to this lab numerous times over the last 2 years and I have found them very competent…read moreand fast. I have lived in Redding all my life and the office environment here is without equal.

This place is very "dysfunctional" and should not be in business!!!…read more If I could, I would give it a 0 star rating!! I had a morning online appointment today on 6/4/25 I waited in the online waiting room for 12 wasted minutes of my time!! The new employee Kaesha "forgot to log in" for my appointment and who did that hurt!! More importantly, when I called to express my frustrations, the employee "Alicia" at Lab 24, wanted to take NO accountability for "Kaesha's mistake and favored Kaesha saying how she's new etc!! Alicia kept "over talking" me and was very rude! Then Alicia "assumed" I wanted to reschedule with someone else but didn't know I would NEVER want to PROFIT them again!!! Alicia "Hung up" on me ignoring my plea after plea for a "formal grievance"

Kelley was amazing! Professional (wore gloves) & very nice! Place was clean & smelled wonderful!read more

I requested that my ex take an alcohol etg test (court ordered). The woman who always answers…read morephones is extremely unprofessional and sounds like she's on drugs herself. He took the test 05/03/2022. I called multiple times throughout the past two weeks and always got a run around. First, the new testing site they send everything out to was the issues. Then, an employee being out on maternity leave was blamed. I called a final time this morning and was told they still didn't have the test back. I was originally promised a 72 hour turnaround max! Do not go through these people.

This is about the the lab on Airpark. 1. Their fax system that doctors use to submit orders has…read morenever worked for me. 2. Complicated orders with unusual codes seems to break their system. 3. I schedule two or three appointments over as many consecutive days so that I have a backup when they make me wait too long or have a system failure. 4. The techs are good but their system is not. Seems like a corporate thing.

Just like anywhere else medical in this city, everything is AI so that snowballs down to no…read moreaccountability. No one to help you just a screen saying we can't find your appointment. So the online appointments suck! If you don't care about that, at least there phlebotomist are nice

they suck, rude and 2 hour wait time, I did get my labs done though. They don't do urine analysis…read morethough. I had to go somewhere else.

Rude unprofessional in training? Staff that after waiting 40 minutes!!!! Had gotten blood from 3…read moreindividuals. Unbelievable actually. We ended up leaving after 40 minutes. Don't waste your time to go here.

Ms. Springfield has been such a great provider! She's compassionate ,takes time to ask questions,…read moreand is reliable and thorough. Not only that, Austin provided the best blood draw I've ever had. Great bedside manner, nearly painless and it healed super quick!

I honestly don't know how they consider this concierge care. Each time I call to get in they inform…read moreme the next available appointment is 4-6 weeks out.