My experience at this lab was excellent! Made an appointment for labwork online last nite, arrived…read more15 minutes early, and was out of there in no time at all. The technicians working there were most helpful, both with my checking in and with the blood draw. And I was most grateful that they also had the self-adhesive tape to use afterwards (which not all labs do). I'd recommend them in a heartbeat! Their level of care is topnotch!

Extremely LONG wait times after self check-in kiosk (30 minutes). Another 22 minutes before called…read morein for routine blood test. 52 minutes! Office staff leave front reception area empty for long periods of time. They see lobby full of people (11 when I was there) all waiting to be checked in, and no signs of TRYING to get people to the back drawing rooms. Very poor and lax organization and patient care.

Normally I go to the Quest in Red Bluff, but I was staying overnight here in Redding and had to…read morefast for my 7:10 appointment. So, Redding location was better. One thing you gotta do is make an appointment. You can do it online. It makes your visit way easier, like making an appointment at the DMV! Check in is easy and fast too with an appointment, just enter your phone number into the tablet at check in and WHAM! you're all checked in. The tech will call you in and take your blood. I have no prob, in and out! The results are usually available the next day online.

I get blood tests. This Quest is convenient for me, and I like the online portal, but I have to…read moreput up the high probability that my appointment will need to be rescheduled. If you use this location I recommend scheduling two or even thee appointments over as many consecutive days. This way when they screw up your order or expect to make you wait too long you have a fall back option. Quest corporate makes it difficult for the technicians to trouble shoot things. So if there's a problem with a code expect to reschedule.

I live in North Redding and this Quest location in Shasta Lake City is super convenient. I made an…read moreappointment in the phone app and an hour later was being seen by Debbie H who was super friendly and efficient. She drew my blood like a pro and we enjoyed a nice conversation. I'll be back for my next blood tests without question.

This is one of the best places to get blood work done. The people here are very professional and…read moregreat at what they do. I go out of my way to come here when I need lab work done. Always reccomend family and friends to come here. They always are fast and fabulous when drawing blood. One stick and a steady hand and you're done. One time I had 14 large tubes taken and not once did my arm feel discomfort.

Two people there to draw blood, one of them was checking people in, which means just one person…read moredrawing blood, arrived at 6:30am, 8 people ahead of me, in the first 30 minutes they drew blood from one person. At that rate, I would miss getting to work on time. I had to leave for the 2ND TIME in two days. Labcorp is failing. The people who work there are great, but as always, they are understaffed. I guess I'll try again tomorrow.

All the above for LabCorp on South and Court st, my phlebotomist is Julianne she has never missed…read morealways professional always has a great attitude. I have been going to LabCorp for yrs and I've had 2 other phlebotomist that were good as well but that was at the old place on gold I haven't seen them since then I met Julianne,early morning draws are best for me and I'm also considered a hard draw so this is my draw station unless I move away from Shasta county Redding.

This place is very "dysfunctional" and should not be in business!!!…read more If I could, I would give it a 0 star rating!! I had a morning online appointment today on 6/4/25 I waited in the online waiting room for 12 wasted minutes of my time!! The new employee Kaesha "forgot to log in" for my appointment and who did that hurt!! More importantly, when I called to express my frustrations, the employee "Alicia" at Lab 24, wanted to take NO accountability for "Kaesha's mistake and favored Kaesha saying how she's new etc!! Alicia kept "over talking" me and was very rude! Then Alicia "assumed" I wanted to reschedule with someone else but didn't know I would NEVER want to PROFIT them again!!! Alicia "Hung up" on me ignoring my plea after plea for a "formal grievance"

My elderly father has serious mobility issues. Transportation to labs for bloodwork plus the…read moreprocessing and wait can be tough, even with appointments. I am unable to relate how stressful and exhausting the anticipation of these appointments are for both he and my mom. After asking several folks in the same situation about what to do, where to go, the overwhelming answer was , "Lab 24.". So, thats where we went. Wow, just, wow. Right from the get-go, mom was able to speak with a real person for the appointment, not having to sign in on a computer (This is a HUGE deal). She was able to share with them dads disabilities and her concerns. They absolutely went above and beyond, accommodating dad and reassuring mom. They were professional, approachable, and friendly, even providing us with cold bottles of water. His labs were drawn without a hitch and we were on our way home! I will be sharing this story and recommending Lab 24 to everyone. They have earned my families loyalty and trust. I applaud Lab 24 and its amazing staff. The policies you have in place which allow your staff to shine is impressive. Please know your staffs kindness made a HUGE difference in our families life. Thank you so much, Sandy

Kelley was amazing! Professional (wore gloves) & very nice! Place was clean & smelled wonderful!read more

I requested that my ex take an alcohol etg test (court ordered). The woman who always answers…read morephones is extremely unprofessional and sounds like she's on drugs herself. He took the test 05/03/2022. I called multiple times throughout the past two weeks and always got a run around. First, the new testing site they send everything out to was the issues. Then, an employee being out on maternity leave was blamed. I called a final time this morning and was told they still didn't have the test back. I was originally promised a 72 hour turnaround max! Do not go through these people.

This is about the the lab on Airpark. 1. Their fax system that doctors use to submit orders has…read morenever worked for me. 2. Complicated orders with unusual codes seems to break their system. 3. I schedule two or three appointments over as many consecutive days so that I have a backup when they make me wait too long or have a system failure. 4. The techs are good but their system is not. Seems like a corporate thing.

Just like anywhere else medical in this city, everything is AI so that snowballs down to no…read moreaccountability. No one to help you just a screen saying we can't find your appointment. So the online appointments suck! If you don't care about that, at least there phlebotomist are nice

I needed 3 viles of blood drawn and I'm not a good patient. It grosses me out!! However, Brandon…read morewas crazy fast and I barely felt anything. I super appreciated him. It was the first time I didn't have to sit and wait after because I wasn't ready to stand up. He finished and I was out the door!

Rude unprofessional in training? Staff that after waiting 40 minutes!!!! Had gotten blood from 3…read moreindividuals. Unbelievable actually. We ended up leaving after 40 minutes. Don't waste your time to go here.

I went to PUC when I was bit by a dog. I saw Vanessa Demoss who has seen me before. She is so…read morepatient and provides such excellent care in my opinion. She listens attentively and lets you get your questions and concerns out without making you feel rushed. She takes the time to answer any and all my questions never making me feel like I'm asking too many or I need to hurry up. She always explains why a certain medication will work better than another and not only that she's just very kind and compassionate. It makes me feel like I'm always in good hands. Also, I would like to say that Prestige urgent care is awesome. Anytime I've called the receptionist at the front desk have always answered my questions or if I had a question for my doctor, they gave the message to the doctor and got back to me just like they said they would. The medical assistance that have called me back to answer questions have all been nothing but wonderful. For this reason, I decided to join the monthly membership. I feel like I have a place I can go and take care of all my health needs in one spot, which is really nice. I've been to all the most urgent cares in Redding and I'm not trying to say anything bad about the other ones but for me and what I experienced I just feel like there's no comparison. They are more organized and efficient and have always provided top-notch Excellent care.

4th time coming here, it was never a wait longer than 10 minutes even considering there was 5-10…read morepeople each time in front of me. I am not a annual member so my offive visit is like $100 or something vs the $25 co pay at other walk in clinics. Paying the extra money was always worth it when you are seen by a doctor fast. Today i got here at 11:24 and had one lady in front of me. 56 minutes later I am still in the waiting room. I will go to Hilltop medical next time and save 75$.... the front desk staff said they are shortstaffed of doctors... Either way, I am glad I dont pay 1000$ a year for a membership to still wait just as long as a walk in clinic for much cheaper. Very dissapointing