THIS RATING IS ONLY IN REGARDS TO THE PERSON WHO WAS ASSISTING THE TECHNICIAN…read more This 5-Star Rating, is ONLY in regards to the young lady who was assisting the technician. Her name is Jazmine (forgive if I misspelled). The procedure , was the stuff of nightmares. On the only bright side, Jazmine's (sp?), patience, caring, understanding, kindness, and more....is the Only reason that my spouse was able to survive this MRI. The ONLY reason. I witnessed all of her help, after the MRI....what a blessing.

Dignity health is like gangrene- unless you cut it out it will continue to infect the other tissue…read more This organization has all the money, but not an ounce of concern for the patients it claims to care for. I feel so sorry for the staff that has had to transfer over to this organization. Since the take over there has been an extended wait time for appointments and test results. The staff seem irritated and thus less willing to help. just all around it has fallen apart since dignity has touched it. Sad this is the only option here in Shasta County and they will continue to buy out facilities to be able to set their own rules and push out the actual care of the patient.

They didn't have headphones with music in MRI machine, they laughed as the table pulled into…read moremachine!!!!!

Under new managment and name. Referrals and appointments are proceedimg at a snail's pace.read more

UNPROFESSIONAL. I…read morewas charged $67 as a copay for an ultrasound of my foot,. Later I was told by another person in their office I should have been charged only $7. I was too sick to go across town to demand a refund. They said the ultrasound didn't show anything, the next week an X-ray showed a bone spur. GO ANYWHERE ELSE!

Excellent customer service. My insurance didn't fax over the required form, but the receptionist…read morewas very patient and helpful in getting the necessary paperwork completed. The X-ray tech and assistant were professional and friendly. The appointment was completed in a timely manner.

Very unhelpful staff. Waited 3 weeks to be contacted from a referral from the ER. Finally got…read morecontacted after a month and was told it would be another month to get in for a CT Scan. Staff states insurance was inactive and refused to contact insurance directly to verify coverage, even though they are contracted directly with our insurance and that's part of the contract. Showed up for appointment and they stated a prior auth was not done and would have to pay a thousand dollars cash; even though we have insurance that they are contracted with.

I have always been treated with respect and friendliness by the staff. I have been there…read morerepeatedly, since I have cancer and have to have repeated images done.

The imaging staff on Springfield were a nightmare (x ray tech was amazing ). The girls that answer…read morethe phones were clueless and kept hanging up on me. The office staff here at Esplande location were really nice and understanding and helped me with what I needed:)

Always polite great care, my wife does chemo weekly in the infusion center and they always got her…read moreback and always making sure she has snacks and beverages to keep hydrated. They let us eat take out every time we are here because we don't have a chance ti eat before we come. Every nurse is good at what they do practicing concerns of germs, cleaning and making sterilization a priority. Wouldn't get treatment anywhere else unless we had to

The staff in all the doctors office's are amazing and very friendly. The financial Department is…read moreanother thing. They have cancelled two of my procedures because i refused to pay the deductible upfront before they have even done the procedure or billed my insurance. I have never dealt with a company like this. I will be looking for other places to go to for these procedures.

I have given this place a chance but wow. When I went in for xray I was soooo sick. I have food…read moreallergies and the back staff kept coming up to front desk eating. I mentioned it and the girl at desk tried to gaslight me and tell me that no there wasn't . I called a couple times about a cd of my xray and the girl that answers the phones just laughs and hung up on me TWICE. I am pretty chill but wtf??!! That said the xray tech and nice boy up front were professional.

Fast, efficient care. I had a stat order due to a time sensitive medical need and they got me in…read morequickly. The staff were courteous and helped me remain comfortable while I waited for the scanner.