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    Quest Diagnostics

    2.5 (6 reviews)
    Closed 7:00 am - 11:00 AM, 12:00 pm - 4:00 PM

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    Ask the Community - Quest Diagnostics

    Lab24

    Lab24

    (3 reviews)

    This place is very "dysfunctional" and should not be in business!!!…read more If I could, I would give it a 0 star rating!! I had a morning online appointment today on 6/4/25 I waited in the online waiting room for 12 wasted minutes of my time!! The new employee Kaesha "forgot to log in" for my appointment and who did that hurt!! More importantly, when I called to express my frustrations, the employee "Alicia" at Lab 24, wanted to take NO accountability for "Kaesha's mistake and favored Kaesha saying how she's new etc!! Alicia kept "over talking" me and was very rude! Then Alicia "assumed" I wanted to reschedule with someone else but didn't know I would NEVER want to PROFIT them again!!! Alicia "Hung up" on me ignoring my plea after plea for a "formal grievance"

    My elderly father has serious mobility issues. Transportation to labs for bloodwork plus the…read moreprocessing and wait can be tough, even with appointments. I am unable to relate how stressful and exhausting the anticipation of these appointments are for both he and my mom. After asking several folks in the same situation about what to do, where to go, the overwhelming answer was , "Lab 24.". So, thats where we went. Wow, just, wow. Right from the get-go, mom was able to speak with a real person for the appointment, not having to sign in on a computer (This is a HUGE deal). She was able to share with them dads disabilities and her concerns. They absolutely went above and beyond, accommodating dad and reassuring mom. They were professional, approachable, and friendly, even providing us with cold bottles of water. His labs were drawn without a hitch and we were on our way home! I will be sharing this story and recommending Lab 24 to everyone. They have earned my families loyalty and trust. I applaud Lab 24 and its amazing staff. The policies you have in place which allow your staff to shine is impressive. Please know your staffs kindness made a HUGE difference in our families life. Thank you so much, Sandy

    Quest Diagnostics - laboratorytesting - Updated May 2026

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