Do not go here for blood work!! I would give this place a ZERO for office management. I would need…read moretwenty minutes of my time to describe the inefficiency in this LabCorp. Just take my advice and drive fifty miles to another location before coming here.

i can't give below zero stars so here we go:…read more I went to the Labcorp in Bowie, and from the moment I arrived, it didn't feel like a caring or professional place. When I tried to explain that their system wouldn't accept my second insurance and asked a few questions, the front desk staff kept telling me to sit down instead of assisting. I asked if they could call Labcorp Gambrills or my doctor to confirm a second order, but the receptionist refused. When I asked for the fax number so my doctor could send the order, she said she didn't have it, only to later reveal it was sitting right next to her on a paper labeled for public use. That level of disregard and lack of communication was disappointing and unnecessary. When it was finally my turn, I tried to clarify instructions because I have a concussion. Instead of listening or showing understanding, one of the staff members told me to "just listen" and spoke down to me, not just like I was a child, but like I was her own child she was trying to scold and discipline. When I said I wasn't feeling well and needed to end the conversation, she told me to "look for the common element," implying I was the issue. It was not only disrespectful but also deeply unprofessional. She later called me back after checking with the doctor and offered what felt like a scripted, business-style apology. By then, I had already decided I would not return. Even if my life depended on it, I would rather skip the blood draw than tolerate that kind of treatment again. To make matters worse, when I called Labcorp customer service to report what happened, the representative was also dismissive, rude, and talked over me. They did nothing to help, except make me wait a long time on the phone, to come back and yell some talk then hang up on me. It's sad that in a developed country, patients can be treated this way by people who are supposed to care for their well-being. As someone with experience in business consulting and professional development, I truly believe this location could benefit from training focused on empathy, communication, and customer care additionally to establishing better processes. I would be happy to help Labcorp enhance its customer experience and staff professionalism, and I invite the owner or management to reach out if they're open to making meaningful improvements. A PATIENT AND CONSULTANT

I decided to try this Labcorp location because I happened to be in the area and figured I could…read moreknock everything out instead of driving across town to my usual location. Seemed like a good idea at the time. First, this is definitely one of the newer and nicer Labcorp facilities I've visited. It's clean, bright, and updated. Now...let's talk about that parking lot. Parking is TRASH. If you come during a busy time, be prepared to circle around or wait for a space. The biggest issue was the wait. I walked in knowing full well that scheduled appointments would be seen before me. That's completely fair. What confused me was watching other walk-in patients who arrived after me get called first. At one point, I was monitoring the screen and noticed my name disappeared altogether. I was supposed to be next...or so I thought. Nope. To be fair, it looked like they were very short-staffed, and it was around lunchtime, so employees were taking turns on break. I understand that. Eventually, I brought my concern to the receptionist. She moved a little like molasses, but once I explained what happened, she got everything straightened out and I was finally called back. The phlebotomist who drew my blood was kind and professional. She looked incredibly busy and honestly seemed like she was carrying a lot of the workload that day. I warned her that I'm a "hard stick", but she found my vein on the first try and completed the blood draw with very little bruising or bleeding. Mission accomplished! I definitely appreciated her skill because that's not always the case for me. Would I return? Probably not. My regular Labcorp location has multiple phlebotomists, and I'm usually in and out with little to no wait. This visit reminded me why I normally stick with what's familiar. The only reason I came here was because it was convenient while I was already in the area. Not a terrible experience, just one that could have been much smoother.

I just got done having my blood drawn by Diamond and it was a positive experience. She was…read morepleasant and professional and good at her job. I hardly felt the prick. The waiting time was virtually zero. I came in, checked in and went immediately back. Thanks for a good experience Diamond!

This place is not suitable for deaf people due to the lack of accessibility, they are just shouting…read morenames that deaf people cannot hear. They also need to control the temperature, it's too hot here... really?

Waited over 2 hours for my scheduled appointment and office manager / front office person was very…read morenonchalant about my time.

My husband was seen quickly for a splinter under his nail. Yuck. Got mandatory X-ray and Dr said…read morethey couldn't see splinter. Said hubby would have to go to ER instead where nail would have to be lifted. Didn't process x-ray to a disk so it could be taken to ER. Once at ER Dr there was flabbergasted at what urgent care said. Of course you could see splinter and no, don't lift nail. That only adds more trauma. Glad hubby ended up at ER. All is well now. This urgent care is a joke. Find another place to go. P.S. I'm sure we will be charged for this utter nonsense. Ugh.

I don't understand the bad reviews…read more I've been here twice. Once on a holiday. Both times I was seen within 20 minute's. Intake person was friendly and professional. Practitioner was knowledgeable and answered all my questions. The intake nurse was speedy and efficient taking my vitals. I probably shouldn't be so positive because I might have to wait longer next time but my experience here was fantastic.! And they have really cool phone chargers in every room

Fast reliable and very knowledgeable. Post accident test done quick and easy . Will definitely use…read morefor my random test for my CDL

From the owner: Here at JD3 Mobile DNA Services LLC we offer comprehensive and reliable solutions in DNA /Drug…read moretesting, Fingerprinting, Notary ,Occupational Health Services,Lab Tests as well as Pre-employment verification services

Quick and professional services Go annually for my scans…read more No issues and close to home

The owner is a scammer !!!!!!! Claims to have training classes and reschedules without notice weeks…read moreout and gets mad when you ask questions called me a coward and blocked me because I asked why I wasn't notified also tried to belittle me and told me " I need to stop chasing dot training and get a job " lol lady don't even know me or what I do for a living don't know who people work for the police or who's BEEN in the medical field IN REAL LIFE she's DEFINITELY getting sued I screen recorded everything even down to her Facebook pages and website you can block me but you can't block these reviews or what other people about to come out about how you scammed them !!!!! YOU WILL GO TO JAIL FOR PLAYING WITH ME LITTLE $99 I DONT play about my money !

This place called me in for random pee test TEN MINS AFTER I SIGNED IN. NOW THATS GOOD SERVICE BRO!…read moreHats off! They move fast. The music they playing here super fire. Great experience. The pee test person was cool peoples too. Havent felt this welcomed in a while. They got refreshments i saw, confirm this though. Offered free water!. Nice chairs. Ty. Easy to find by the way, its upstairs. Look for the number 7. Plenty of parking. Very accommodating.

Everything went as planned I was in and out. The environment was calm with soft music. They offer…read moresnacks in the waiting room with comfortable seats. No loud noises or distractions and the staff is friendly and wonderful

You know what sucks? Summer colds/flus- those that last for over a week with no relief. Anywho, I…read morefigured why not get checked out. I was able to make an appointment online within the hour. Upon arrival, it was pretty much empty inside. The waiting room is clean and welcoming. I saw others complain about a receptionist; however, the woman that I encountered was polite and direct. My wait was about 20 minutes before I went back. Once back I saw a nurse immediately and was tested for all the things. About 15 minutes later I saw the NP. She was kind and answered all the questions that I had. I even left out, realized I had a question went back and she still made time for me. My prescriptions were placed and I was able to pick them up within the hour from my local pharmacy. Although, I generally try to avoid urgent cares, I know I'll be in good hands here.

Get through the rude dismissive front office staff, it's a breeze. Ms. Nadine NEVER once looked up…read morefrom her phone while my son and I asked her for instructions. She repeatedly referred us back to the site and kiosk with the most disregard. Not listening to my issue with the site, continuously cut me off and told me to go back on the site. Only after I asked for her name, did she make an attempt to answer. Mind you there were zero other patients to serve in the waiting room. Just my son. As a Practice Manager, I would never hire let alone have a person with such lack of empathy and customer service sit at the front and be the first impression of my business. No one wants to be in urgent care on a Sunday. Have some compassion and at least act like you give a care when patients are standing directly in front of you. I had to ask multiple times what she said since she was talking in her chest. Never looked up. Her phone was more important than taking 2 mins to guide a patient entering your establishment. This place needs to be mindful of who they hire! A co worker came in (Monique). Nadine looked at us and whispered something to her. At that moment, Monique attempted to explain the site and process. I'm guessing she was to assist with customer service recovery. Poor customer service. Disgusted with this interaction. In the back, prompt care and out the door. Fix the front staff immediately if you care to stay in business.

I have been coming to Diagnostic Imaging for years and have had nothing but great experiences. The…read morestaff at the front desk are very kind. They are very prompt with seeing you. All of the technicians that have provided service to me have been kind. There is one technician name (Gwen) that is so kind and friendly, and I look forward to seeing her. I recommend Diagnostic Imaging in Largo, Md. Lutricia B.

This is my second time using Diagnostic Imaging (Largo location) and it will definitely be my…read morelast! I arrived at 9:00 am, as I was advised, for a walk-in chest X-ray. I was the only one in the waiting room. About 10 minutes after I arrived, a few employees walked in. This is interesting, as the facility starts walk-in hours at 9:00am (opening time). So now, I've already waited 10 minutes and the remaining staff are just arriving. After waiting 20 minutes (again, I'm the first arrival) I inquired about the wait. The receptionist went to find out and came back informing me it would be a bit longer. Are you kidding me??? How unprofessional- if you advertise walk-in hours from 9-4pm, then your employees should be on site and ready to start work at that time. This office does not seem to be well managed, as I experienced issues my first visit. I decided to give them another chance since I like to support businesses in my neighborhood but I will never use this imaging center again. The lack of respect for patients' time, lateness by employees, and obvious lack of effective management is disappointing. Patients deserve better.