Do not go here for blood work!! I would give this place a ZERO for office management. I would need…read moretwenty minutes of my time to describe the inefficiency in this LabCorp. Just take my advice and drive fifty miles to another location before coming here.

i can't give below zero stars so here we go:…read more I went to the Labcorp in Bowie, and from the moment I arrived, it didn't feel like a caring or professional place. When I tried to explain that their system wouldn't accept my second insurance and asked a few questions, the front desk staff kept telling me to sit down instead of assisting. I asked if they could call Labcorp Gambrills or my doctor to confirm a second order, but the receptionist refused. When I asked for the fax number so my doctor could send the order, she said she didn't have it, only to later reveal it was sitting right next to her on a paper labeled for public use. That level of disregard and lack of communication was disappointing and unnecessary. When it was finally my turn, I tried to clarify instructions because I have a concussion. Instead of listening or showing understanding, one of the staff members told me to "just listen" and spoke down to me, not just like I was a child, but like I was her own child she was trying to scold and discipline. When I said I wasn't feeling well and needed to end the conversation, she told me to "look for the common element," implying I was the issue. It was not only disrespectful but also deeply unprofessional. She later called me back after checking with the doctor and offered what felt like a scripted, business-style apology. By then, I had already decided I would not return. Even if my life depended on it, I would rather skip the blood draw than tolerate that kind of treatment again. To make matters worse, when I called Labcorp customer service to report what happened, the representative was also dismissive, rude, and talked over me. They did nothing to help, except make me wait a long time on the phone, to come back and yell some talk then hang up on me. It's sad that in a developed country, patients can be treated this way by people who are supposed to care for their well-being. As someone with experience in business consulting and professional development, I truly believe this location could benefit from training focused on empathy, communication, and customer care additionally to establishing better processes. I would be happy to help Labcorp enhance its customer experience and staff professionalism, and I invite the owner or management to reach out if they're open to making meaningful improvements. A PATIENT AND CONSULTANT

WAYNE J There's a…read morebackstory to all that I wanted to express and share about my positive experience at this office. Somehow I did something wrong and lost it all prior to posting!! Darn it!! Whatever, the receptionist saved the day as well as the tech who drew my blood and my urine specimen! Her name is Sarah, "Sarah Smiles")! She was exemplary and took care of business! Now, Wayne J. is smiling

It is best to make an appointment, otherwise, you will be waiting. Ensure prior to arrival that…read moreyour orders have been filed by your physician to avoid any issues. The staff have always been super kind, and easy going, considering what they have to do. This will continue to be my go to for lab work in the area.

This place is not suitable for deaf people due to the lack of accessibility, they are just shouting…read morenames that deaf people cannot hear. They also need to control the temperature, it's too hot here... really?

Waited over 2 hours for my scheduled appointment and office manager / front office person was very…read morenonchalant about my time.

Great experience at Patient First. The staff was friendly, quick, and efficient. I was seen…read morepromptly, everything was explained clearly, and the facility was clean and well organized. I truly appreciated the professional and compassionate care -- highly recommend!

Asian female doctor was very nasty rude disrespectful and racist…read more She's very uneducated too don't have knowledge of her practice. Misdiagnosed me and said she guess my diagnosis because of the symptoms I told her I was having What type of practice is this without even examining the patient but going to give them a diagnose The doctor told me why am I there like I don't supposed to come there like I wasn't welcome there I was treated so badly. I asked for another doctor. I was refuse another doctor and when I asked for a supervisor, they lied and had a nosy Caucasian female nurse to say that she's the supervisor over the doctor that disrespected me to basically be nosy I didn't get no help there. I will never ever come there ever. The whole staff is in cahoots with each other. They took up for her. That doctor was from another patient first, she was very racist. Here's a picture of her and the other nurse in the pink lying and saying she was the supervisor They all are Liars Very unprofessional Also, they deleted all my information out the system like I never was there. This is the proof So I want to see my primary care doctor. I told him I went there twice and he went into his system to see if I really went there and he said nothing is there like I never went. This is the second time I have to submit this post so if it's deleted again, I'm going to post it again and again and again and again because this is wrong and this is ridiculous. You do not supposed to delete any patient information because it needs to stay in the system for other doctors can view it So patient first took all my information out the system and is deleted it, but guess what I keep all my paperwork. Jokes on them

Fast reliable and very knowledgeable. Post accident test done quick and easy . Will definitely use…read morefor my random test for my CDL

From the owner: Here at JD3 Mobile DNA Services LLC we offer comprehensive and reliable solutions in DNA /Drug…read moretesting, Fingerprinting, Notary ,Occupational Health Services,Lab Tests as well as Pre-employment verification services

Quick and professional services Go annually for my scans…read more No issues and close to home

The owner is a scammer !!!!!!! Claims to have training classes and reschedules without notice weeks…read moreout and gets mad when you ask questions called me a coward and blocked me because I asked why I wasn't notified also tried to belittle me and told me " I need to stop chasing dot training and get a job " lol lady don't even know me or what I do for a living don't know who people work for the police or who's BEEN in the medical field IN REAL LIFE she's DEFINITELY getting sued I screen recorded everything even down to her Facebook pages and website you can block me but you can't block these reviews or what other people about to come out about how you scammed them !!!!! YOU WILL GO TO JAIL FOR PLAYING WITH ME LITTLE $99 I DONT play about my money !

Everything went as planned I was in and out. The environment was calm with soft music. They offer…read moresnacks in the waiting room with comfortable seats. No loud noises or distractions and the staff is friendly and wonderful

It was a smooth quick and easy process. No long wait office very clean and professional…read moreenvironment. I did a walk in.

I would have given them a 5 stars for treatment they gave myself and daughter earlier this week. We…read morecame down with the flu and they told us that if we needed to bring anyone else in to do the express check in which would be a little easier. Today unfortunately my son who is 3 is coming down with the it. I decided to pre check him in and do paperwork; because I am home with the flu my husband had to take him. He arrives before the 30 mins that is scheduled. They tell him that checking in earlier doesn't matter it's still a hour wait and that they don't pull the information you fill out. So what's the freaking point of having it?????????? My baby is 3 and he couldn't get in with his primary this is supposed to be an express care and they are still waiting to be seen. The fact my husband is literally saying it's only been one person in front of them and he's trying to figure out what's going on is ridiculous!!!

Get through the rude dismissive front office staff, it's a breeze. Ms. Nadine NEVER once looked up…read morefrom her phone while my son and I asked her for instructions. She repeatedly referred us back to the site and kiosk with the most disregard. Not listening to my issue with the site, continuously cut me off and told me to go back on the site. Only after I asked for her name, did she make an attempt to answer. Mind you there were zero other patients to serve in the waiting room. Just my son. As a Practice Manager, I would never hire let alone have a person with such lack of empathy and customer service sit at the front and be the first impression of my business. No one wants to be in urgent care on a Sunday. Have some compassion and at least act like you give a care when patients are standing directly in front of you. I had to ask multiple times what she said since she was talking in her chest. Never looked up. Her phone was more important than taking 2 mins to guide a patient entering your establishment. This place needs to be mindful of who they hire! A co worker came in (Monique). Nadine looked at us and whispered something to her. At that moment, Monique attempted to explain the site and process. I'm guessing she was to assist with customer service recovery. Poor customer service. Disgusted with this interaction. In the back, prompt care and out the door. Fix the front staff immediately if you care to stay in business.

I have been coming to Diagnostic Imaging for years and have had nothing but great experiences. The…read morestaff at the front desk are very kind. They are very prompt with seeing you. All of the technicians that have provided service to me have been kind. There is one technician name (Gwen) that is so kind and friendly, and I look forward to seeing her. I recommend Diagnostic Imaging in Largo, Md. Lutricia B.

This is my second time using Diagnostic Imaging (Largo location) and it will definitely be my…read morelast! I arrived at 9:00 am, as I was advised, for a walk-in chest X-ray. I was the only one in the waiting room. About 10 minutes after I arrived, a few employees walked in. This is interesting, as the facility starts walk-in hours at 9:00am (opening time). So now, I've already waited 10 minutes and the remaining staff are just arriving. After waiting 20 minutes (again, I'm the first arrival) I inquired about the wait. The receptionist went to find out and came back informing me it would be a bit longer. Are you kidding me??? How unprofessional- if you advertise walk-in hours from 9-4pm, then your employees should be on site and ready to start work at that time. This office does not seem to be well managed, as I experienced issues my first visit. I decided to give them another chance since I like to support businesses in my neighborhood but I will never use this imaging center again. The lack of respect for patients' time, lateness by employees, and obvious lack of effective management is disappointing. Patients deserve better.