Do not go here for blood work!! I would give this place a ZERO for office management. I would need…read moretwenty minutes of my time to describe the inefficiency in this LabCorp. Just take my advice and drive fifty miles to another location before coming here.

i can't give below zero stars so here we go:…read more I went to the Labcorp in Bowie, and from the moment I arrived, it didn't feel like a caring or professional place. When I tried to explain that their system wouldn't accept my second insurance and asked a few questions, the front desk staff kept telling me to sit down instead of assisting. I asked if they could call Labcorp Gambrills or my doctor to confirm a second order, but the receptionist refused. When I asked for the fax number so my doctor could send the order, she said she didn't have it, only to later reveal it was sitting right next to her on a paper labeled for public use. That level of disregard and lack of communication was disappointing and unnecessary. When it was finally my turn, I tried to clarify instructions because I have a concussion. Instead of listening or showing understanding, one of the staff members told me to "just listen" and spoke down to me, not just like I was a child, but like I was her own child she was trying to scold and discipline. When I said I wasn't feeling well and needed to end the conversation, she told me to "look for the common element," implying I was the issue. It was not only disrespectful but also deeply unprofessional. She later called me back after checking with the doctor and offered what felt like a scripted, business-style apology. By then, I had already decided I would not return. Even if my life depended on it, I would rather skip the blood draw than tolerate that kind of treatment again. To make matters worse, when I called Labcorp customer service to report what happened, the representative was also dismissive, rude, and talked over me. They did nothing to help, except make me wait a long time on the phone, to come back and yell some talk then hang up on me. It's sad that in a developed country, patients can be treated this way by people who are supposed to care for their well-being. As someone with experience in business consulting and professional development, I truly believe this location could benefit from training focused on empathy, communication, and customer care additionally to establishing better processes. I would be happy to help Labcorp enhance its customer experience and staff professionalism, and I invite the owner or management to reach out if they're open to making meaningful improvements. A PATIENT AND CONSULTANT

I wish I could give my experience more than five stars. They are extremely professional and very…read moreresponsive. Needed to get a lab done that was time sensitive and they went above and beyond to help us. Loved not having to go wait at a lab and having the convenience of them coming to us. Danny was amazing! Will only go to them for all our future lab needs.

From the owner: At Mobile Lab & Wellness, we make lab testing simple by bringing care to you. Serving patients and…read moreproviders throughout Prince George’s County, Montgomery County, Anne Arundel County, Howard County, Baltimore City, and Baltimore County, our mobile phlebotomy team offers home blood draws, corporate wellness screenings, and concierge lab collections. From seniors in Bowie to professionals in Bethesda, families in Silver Spring, retirees in Annapolis, and busy patients in Baltimore, we help you save time and stress with convenient, professional lab testing at your doorstep.

I'm giving the Bowie location 4 stars because a) the facility is SUPER easy to get to b) they have…read moreplenty of free and easily accessible parking c) the staff were very friendly d) they got my results to me within 24 hours. Why not 5 stars? Well, it's hard to justify 5 stars for a diagnostic facility unless they just really did something to wow me. But what they did, they did right.

Love the Bowie location, and the cleanliness of this office. I had such a pleasant experience with…read moreboth the front desk representative, and my MRI technician Maryanne. Upon my arrival I waited less than 5 mins to get checked in, and while I waited, my technician Maryanne called at the same time to confirm my arrival. Maryanne ( a true gem) was so pleasant and very thorough prior to my receiving the MRI. She relaxed my nerves, and kept me abreast of everything being done while I laid very still in such a small space. Her calming demeanor and professionalism was very much appreciated.