Do not go here for blood work!! I would give this place a ZERO for office management. I would need…read moretwenty minutes of my time to describe the inefficiency in this LabCorp. Just take my advice and drive fifty miles to another location before coming here.

i can't give below zero stars so here we go:…read more I went to the Labcorp in Bowie, and from the moment I arrived, it didn't feel like a caring or professional place. When I tried to explain that their system wouldn't accept my second insurance and asked a few questions, the front desk staff kept telling me to sit down instead of assisting. I asked if they could call Labcorp Gambrills or my doctor to confirm a second order, but the receptionist refused. When I asked for the fax number so my doctor could send the order, she said she didn't have it, only to later reveal it was sitting right next to her on a paper labeled for public use. That level of disregard and lack of communication was disappointing and unnecessary. When it was finally my turn, I tried to clarify instructions because I have a concussion. Instead of listening or showing understanding, one of the staff members told me to "just listen" and spoke down to me, not just like I was a child, but like I was her own child she was trying to scold and discipline. When I said I wasn't feeling well and needed to end the conversation, she told me to "look for the common element," implying I was the issue. It was not only disrespectful but also deeply unprofessional. She later called me back after checking with the doctor and offered what felt like a scripted, business-style apology. By then, I had already decided I would not return. Even if my life depended on it, I would rather skip the blood draw than tolerate that kind of treatment again. To make matters worse, when I called Labcorp customer service to report what happened, the representative was also dismissive, rude, and talked over me. They did nothing to help, except make me wait a long time on the phone, to come back and yell some talk then hang up on me. It's sad that in a developed country, patients can be treated this way by people who are supposed to care for their well-being. As someone with experience in business consulting and professional development, I truly believe this location could benefit from training focused on empathy, communication, and customer care additionally to establishing better processes. I would be happy to help Labcorp enhance its customer experience and staff professionalism, and I invite the owner or management to reach out if they're open to making meaningful improvements. A PATIENT AND CONSULTANT

Great experience at Patient First. The staff was friendly, quick, and efficient. I was seen…read morepromptly, everything was explained clearly, and the facility was clean and well organized. I truly appreciated the professional and compassionate care -- highly recommend!

Asian female doctor was very nasty rude disrespectful and racist…read more She's very uneducated too don't have knowledge of her practice. Misdiagnosed me and said she guess my diagnosis because of the symptoms I told her I was having What type of practice is this without even examining the patient but going to give them a diagnose The doctor told me why am I there like I don't supposed to come there like I wasn't welcome there I was treated so badly. I asked for another doctor. I was refuse another doctor and when I asked for a supervisor, they lied and had a nosy Caucasian female nurse to say that she's the supervisor over the doctor that disrespected me to basically be nosy I didn't get no help there. I will never ever come there ever. The whole staff is in cahoots with each other. They took up for her. That doctor was from another patient first, she was very racist. Here's a picture of her and the other nurse in the pink lying and saying she was the supervisor They all are Liars Very unprofessional Also, they deleted all my information out the system like I never was there. This is the proof So I want to see my primary care doctor. I told him I went there twice and he went into his system to see if I really went there and he said nothing is there like I never went. This is the second time I have to submit this post so if it's deleted again, I'm going to post it again and again and again and again because this is wrong and this is ridiculous. You do not supposed to delete any patient information because it needs to stay in the system for other doctors can view it So patient first took all my information out the system and is deleted it, but guess what I keep all my paperwork. Jokes on them

WAYNE J There's a…read morebackstory to all that I wanted to express and share about my positive experience at this office. Somehow I did something wrong and lost it all prior to posting!! Darn it!! Whatever, the receptionist saved the day as well as the tech who drew my blood and my urine specimen! Her name is Sarah, "Sarah Smiles")! She was exemplary and took care of business! Now, Wayne J. is smiling

It is best to make an appointment, otherwise, you will be waiting. Ensure prior to arrival that…read moreyour orders have been filed by your physician to avoid any issues. The staff have always been super kind, and easy going, considering what they have to do. This will continue to be my go to for lab work in the area.

This place is not suitable for deaf people due to the lack of accessibility, they are just shouting…read morenames that deaf people cannot hear. They also need to control the temperature, it's too hot here... really?

Waited over 2 hours for my scheduled appointment and office manager / front office person was very…read morenonchalant about my time.

Excellent treatment given during recent visit. Clean facility, no long wait, highly recommendread more

I've had the most positive and pleasant visits to this Urgent Care location. The staff is so nice…read moreand the nurse practitioner I've seen, was such a sweet and lovely person. She really took her time to explain things to me and gave additional information that should help me. She eased my fears. Her bedside manner was phenomenal! I initially came in right before a major holiday in a panic. Since it was fairly new and not a lot of people knew about it, I was able to walk-in and be seen within minutes. I've suggested it to a few family members and they had the same positive experiences. It's a great addition to the area and if I ever require fast and efficient medical services, I will forever stop here first.

I am so happy that I found this location! It is less than 3 miles from my home and I was in and out…read morewithin 10min. If you weren't aware this LabCorp is located in MedStar office and it is by appointment only. You check in at the kiosk in the lobby and the staff will let you in after confirming your appointment. If you don't have an appointment you will not be let in. I love it, it limits the crowds and in my opinion you don't spend as much time waiting. This will be my new go to spot.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Everything went as planned I was in and out. The environment was calm with soft music. They offer…read moresnacks in the waiting room with comfortable seats. No loud noises or distractions and the staff is friendly and wonderful

It was a smooth quick and easy process. No long wait office very clean and professional…read moreenvironment. I did a walk in.

I'm giving the Bowie location 4 stars because a) the facility is SUPER easy to get to b) they have…read moreplenty of free and easily accessible parking c) the staff were very friendly d) they got my results to me within 24 hours. Why not 5 stars? Well, it's hard to justify 5 stars for a diagnostic facility unless they just really did something to wow me. But what they did, they did right.

Love the Bowie location, and the cleanliness of this office. I had such a pleasant experience with…read moreboth the front desk representative, and my MRI technician Maryanne. Upon my arrival I waited less than 5 mins to get checked in, and while I waited, my technician Maryanne called at the same time to confirm my arrival. Maryanne ( a true gem) was so pleasant and very thorough prior to my receiving the MRI. She relaxed my nerves, and kept me abreast of everything being done while I laid very still in such a small space. Her calming demeanor and professionalism was very much appreciated.