I went for my wellness test and other lab tests I was expecting to at least be in there for an hour…read moreand to my shock I was in and there for a very short period of time Teresa helped me and she was very helpful and efficient

I typically get my STD check through stdcheck.com and this location is one of the labs used by the…read morewebsite and it happened to be located only a few short miles away from work. I arrived at this location within 20 or 30 minutes of signing up on the website and when I arrived, there were a couple of customers already waiting to do whatever tests they needed to get done. Even though I had faxed the appointment through the website, I brought a hard copy print out just in case the fax never came through. I probably waited another 15-20 minutes before it was my turn. The phlebotomist who was also the receptionist asked me to go back into the testing room where she asked me to sit down. She started with my left arm, doing the typical blood draw things: rubber around the arm, looking for the vein, etc, etc. But you know what, after MULTIPLE ATTEMPTS of jabbing that goddamn needle in my veins and MULTIPLE ATTEMPTS of poking my arm and wiggling the needle in my arm, she wasn't able to draw blood. Like, she did, but it wasn't nearly as enough for the test. So you know what she did? She moved to my right arm. No apologies, no explanations, no words, no anything. She just moved to the right arm and started the whole process over again - this time it was a success. Like bruh, do you do this to all the patients or what? She gave me a cup to pee in and point me at the bathroom and told me where to put the cup after I was done. I went inside, did my thing, came out, and she was nowhere to be found. I put the cup where she told me to, walked out the room, and left without ever seeing her again (I wanted to ask when I could expect to get the results). I got the results the following day!! THIS was one of the only good things about this place - the quick turnaround, with the other being the affordable cost. Everything else? MEH. I hope the next time I come here, it'll be some other phlebotomist who's going to be doing the draw. Otherwise, I'd just drive a little further and find another location.

went in on 6/6 /2026 for a sinus infection & insect bites - service was fast & the Dr. prescribed…read morean ointment for bites & antibiotic for sinus infection - very clean & large waiting rooms - would highly recommend - staff was courteous & professional

This place is now CareNow, an HCA company. I had done a Covid test at home because I had severe…read morecold symptoms. It turned out positive. I looked for urgent care centers under my insurance where I could go to confirm my Covid results and possibly get an anti viral medicine. You can get on a wait list on line. I received an email when they were ready to see me. So I drove myself to the center. The front-desk attendant was amiable. I had to fill out some paperwork. It took about 15 minutes for me to be seen. A nurse took my vitals and a nose swab to test for Covid. A nurse practitioner came shortly afterwards to confirm I had Covid. She didn't recommend the anti viral meds for me. I was discharged with a sheet outlining how to manage Covid-19 symptoms at home. I'd go back to this urgent care center.

There was literally not one person in the waiting room and we sat in the 80 degree waiting room for…read more30 minutes! There were NO patients and we sat there waiting and sweating!

We enjoyed the experience at Next Level the Drs seem knowledgeable and you're in and out quickly.read more

The stuff along with the x-ray technicians were absolutely amazing and helpful. The doctor on duty…read morewho's name is Andrew Sellers an Asian guy. I'm not exactly sure if that is his name but that's all my paperwork. He was rushing and I get that doctors are busy, but it was probably one of the worst experiences even worse than an ER visit... I paid out-of-pocket, and he completely just minimized everything and told me to move my arm as much as possible, and I physically literally cannot. I'm bruised in. I feel like every other next level was better than this one. I will not be back to this location. I did really appreciate Steph in particular, she made it worth the 2 hour wait to just be rushed out... still not even sure exactly what needs to be done I wish he gave a paper stating what I needed to do, but I had to get the nurse to call him in three different times and he seemed very irritated...

This place is very neat very clean. They know what they're doing here. They actually take care of…read moreyour problems and get you well. These doctors are the best. I'd give them 10 stars if I could.

I hate to say this, but I wouldn't recommend going here. The environment felt unprofessional. The…read morestaff were distracted, and one employee was on her phone watching videos. I called ahead and was told they only accept walk-ins, so I came in and waited for about an hour. During that time, I noticed multiple people arriving and being seen right away because they had appointments. When I brought up that I had called earlier, the front desk staff became defensive instead of addressing the concern. Plus they charged my co pay without being seen. On a better note, I ended up going to Memorial Hermann Health System just two miles down the road. The difference was night and day absolutely no wait time, a clean environment, and a professional, attentive staff. Just wanted to share my experience in case it helps someone else

I came in with less than an hour before closing, and everyone was still so nice and friendly…read more Didn't feel rushed at all. The front desk lady was the sweetest. If ur in network with insurance I would definitely recommend.

Been going here for years! The team is very accommodating and eager to diagnose, come up with a…read moretreatment plan and get you on your way. When my issue was out of their scope, they helped refer me to great specialists. First come first served, so get there at least 10 minutes before they open and you'll be seen fast.

I would not come back to the office on Fry road in Katy if I have no other choice but to see…read moreMelissa Strickland, the NP. She prescribed medications recklessly, put me on steroids which made my injury 50 times worse than when first came in and she also put me on a life-time prescription of inflammatory medications without even examining me. She would automatically send me to physical therapy, x-ray, again, without even taking a look at my injury. Dr. Gwozdz and the other office staffs including the front desk lady are all awesome but they need to get rid of that NP, Melissa Strickland

It has been 2 months. I still have a bump under my eye and obvious swelling. It hurts and my vision…read morewas compromised. This is the only place I can go. I took a picture, but decided not to add, but it's very clear in the picture. It's disheartening the way the nurse practitioner treated the entire situation

this place seems to have gone downhill I've been here almost…read morean hour and not been seen yet I waited about 45 minutes before they told me they couldn't verify my insurance now sat in a room waiting for another ten minutes despite seeing people standing around I will be looking for a new urgent care facility