We came with a blood collection kit for food sensitivity tests. The location has easy access off of…read moreHighway 6 and Lexington. I was informed that Labcorp was turning people away for these kits but they would do it here. The price was $35 each person (not through insurance). We made an appointment for 1pm and 1:30pm. We were were both done by 1:10. I thoroughly appreciate the quick turn around. Claudia was the phlebotomist who took care of both of us.

This place has popped up all over Houston and the suburbs. It's like the Panda Express of medical…read moretesting. Fast food style health service and not reliable at that. I was prepared to give them the benefit of the doubt, but after speaking to a "manager" type woman I'm convinced this place is doomed and doesn't care about their patients best interest. Problem one, when you call you get a switchboard, not the actual location where you go! Problem two, if you need to talk with someone it's hard to get an answer. My husband was sent here to get a TB test. Their questionnaire was very light on personal info and because of that we had the scare of our lifetime. My husband is from the Philippines and they have certain vaccines administered as a precaution that we don't have here in the US. When my husband had his results read, they told him he was positive for TB. We went immediately to the ER and we were quarantined until he got an X-ray. The doctor came to see us and told us to relax his X-ray was clear. Then he asked us if the testing center asked my husband if he was from the Philippines. He said no. He proceeded to tell us about the vaccines kids get there and that he would always read false positive and should go direct to blood test or X-ray. This Any Lab Test now did offer to do the bloodwork after the positive reading for extra money. They didn't seem alarmed at the test results and started pushing extra services for more money, but my question for them was...why not ask more detailed questions that could have saved time, money and prevented us having to go to the ER and have a horrible scare. They offered to sell us things like shots, B12 and etc. while we were dealing with positive results that happened from their lack of common sense. Asking someone what country they're from and if they may have been vaccinated as a child could have saved time, money and panic. When I attempted to give feedback to management I was met with an attitude and sarcasm. The total lack of empathy and concern was horrible. She just stated we do ask and I reminded her I had a copy of the questionnaire and nowhere on there does it ask anything pertinent. We trusted them to take care of us but what we got was fast food care and a useless test. Beware don't fall for their BS!

The Medical Team at Z Affordable Urgent Care do an amazing job of taking care of their patients…read more They are very helpful and personable. They even call different healthcare locations to help their patients locate the medications that they need. They are patient-first healthcare team and they will take care of you!

Medical staff were great. I had an eyebrow laceration and they did a great job stitching it up…read more Also received a tetanus shot and prescription for antibiotics. Definitely way more affordable than going to an emergency room and having to wait.

Disappointed by Weekend Experience Despite Great Past Visits…read more My daughter and I have visited Excel multiple times over the past year for school physicals, labs, and X-rays, and we've always had a great experience--especially with Ms. Abernathy, who has consistently been professional, efficient, and kind. However, my most recent visit over the weekend was deeply disappointing. I came in around 9:10 AM, right as the office opened, needing a physical done urgently. The front desk staff member seemed noticeably reluctant to assist, even though the office wasn't busy. She told me, "Dr. Okonji is not here," in a dismissive tone, as though I was there for a casual visit. Then she added, "I don't think Bola will do it," without any explanation or attempt to clarify who Bola was. I had to suggest she at least ask. She briefly went to the back and returned to say they couldn't do it and advised me to go to my PCP--as if I hadn't already considered that option before coming to urgent care. As someone who works in healthcare myself, I understand policies and constraints, but I also know the value of being responsive and empathetic--especially in urgent care settings where patients often don't have the luxury of waiting for a PCP appointment. This experience was a stark contrast to the professionalism I've previously received at Excel, and I hope it's addressed so other patients don't feel similarly dismissed

Our visit was great. Staff was friendly and helpful, and the doctor was very professional. I would…read morerecommend this urgent care to anyone.

I had care that was appropriate for my symptoms and the initial in house office testing was…read moreappropriate. My complaint is that when I was called with culture results the person read me results from last year. And I did not realize until I could not get them in writing. The results were still pending with the lab. This has created a possible antibiotic error.

$250 for a rapid flu test. YIKES!…read more Procedure: 1. Swab Q-tip in nostrils 2. Wait a few minutes for result 3. Pay $250 I felt ok at the time, but I decided to get tested anyways because of an upcoming social event. Surprisingly, I tested positive. Wonk wonk... but the good thing was that I knew to (sadly but) responsibly stay at home to prevent spreading it. I wish there was a cheaper alternative for flu tests instead of going into an urgent care. These urgent care visits always leave me with anxiety I never know how much it would cost until weeks later. It also doesn't help that my insurance has such high deductible. Wait time was ok because I had an appointment. The person who swabbed my nose was nice. Living is expensive. Just don't get sick and you'll be ok.

Went quick and in and out the Tech and Dr were great, the receptionist was very helpful. Would come…read morehere again when I'm sick again.

CareNow : hwy 6 Assess is condition is shingles. The "Dr"…read morewas awful. Had no idea what he was looking for and pointed to a forehead vein! There is a tv in each exam room. I had to Tell him to quit watching the TV!!! There 3 hrs! With an awful staff who could not speak above a whisper!!! Never got a diagnosis!

Customer Care Setting an Appointment on Sunday Customer…read moreCare Representative Cindy was Outstanding and Very Diligent when Computer System went down. She actually called me back when my Xfinity went down. I am all set and Thank Cindy Immensely!!

The service I received at the front desk on Nov 26, 2025 was unacceptable…read more 1. I checked in and was not informed about the mandatory next step: replying to a text message to finalize the check-in. 2. I waited for over an hour and a half while other walk-ins were called ahead of me. 3. When I inquired, the attendant checked her system and discovered she had sent the required check-in text to the wrong number, making me wait needlessly. 4. Despite this being her error, she stated she could do nothing, and I was forced to start the queue over again. This negligence turned a long wait into a two-hour-plus ordeal while I was already severely ill. The front desk staff desperately needs to be trained on clear patient communication and check-in protocol, especially regarding critical next steps like text message confirmations. So after 2 + hours wait I gave up and went to Memorial Herman Urgent care literally 4 mins away from this location and they see me right away!

Terrible place, crowded waiting room, on top of a small one. on top of that this place violates…read moreTexas state law by trying to force people to wear a mask. I came here for a DOT physical and they made a big deal.

Perfect....everyone is soooo nice and make you feel comfortable the Dr addresses everything that…read moreyou keedand he is so calm and nice everything better than urgent care/er you wont be disappointed