Great clinic! Great services, I was treated fairly and all my questions were answered.read more

Where do I begin, this was the worse experience ever. From something that should have been a simple…read morestitch removal turned into a nightmare.. totally can't believe they have a Texas license to practice. Basically I came in for a simple stitch removal by my ear. The lady cut the stitch in the center, leaving a piece of stitching inside causing a bad infection that lead me to the emergency room. She had one job to cut the stitch from one end and pull gently to remove the whole stitch out. Well this untrained person, left a piece inside unbeknownst to me. When the area would not heal and I felt pulsing and it turned red I had to go to the emergency room to have the small stitch piece removed by a professional. I also noticed that the medical instruments were not in a bag or in a sterile environment, so this also could have contributed to my infection because they were in open air exposed to everything. Then to top it off my emergency bill was almost $900 dollars, I have reached out to the Clinic to get reimbursement for there incompetency and at least an apology, and I have been ignored. I was not going to write a review because I understand people make mistakes, however to make a mistake and also not pay for it is beyond me.. I will have to report them to the TX Medical Board and seek justice through legal means. Please save yourself the grief of what I went through and go elsewhere!

A disproportionately small percentage of the Hispanic/Mexican population in the United States has…read moreadequate access to health services, which decreases quality of life at both the individual and community levels. In addition, it increases the risk for preventable diseases through insufficient screening and management. Navigating the U.S. healthcare system can be a challenge for any individual. However, the obstacles to healthcare can be more significant for those born outside the U.S. or who do not speak English. Research shows that the relationship between Hispanics and healthcare can often be complex. The good news is that you have options that can make healthcare accessible, minimizing frustration and empowering you to care for yourself and your family. Locally based Hispanic clinics, such as those operated by Clinica Salud y Vida, can provide personalized care and a significantly improved healthcare experience. Clinica Salud y Vida in Houston TX, understands that different people have different needs. The language barrier is one of the biggest obstacles for Hispanic individuals seeking healthcare. But at Clinica Salud y Vida, that is not an issue. Communicating with providers in Spanish can make a difference for many patients and dramatically improve treatment quality. About 80% of Hispanic adults that predominantly speak Spanish would prefer to see a Spanish-speaking provider. And yet, less than 6% of doctors can speak Spanish fluently. And of all health care practitioners and technicians, only 9% are Hispanic. Not only can this cause frustration and discomfort for Hispanic patients, but it can also trigger misunderstandings resulting in incompatible treatments and care with your situation. 44% of U.S. Hispanics report that communication problems are associated with worse health outcomes. Quite often, when a Spanish-speaking family member gets sick, they must bring someone else along to their doctor's appointment. This can complicate matters for the family since two people have to take time off work. Attending a medical center specializing in Spanish-speaking patients gives you independence. There are also the little things that a Hispanic clinic understands. Clinica Salud y Vida realizes that it can be scary and intimidating to walk into a doctor's office without speaking the language. When the receptionist, nurses, and doctor talk in Spanish, that fear fades away. I can confirm this because I come from a family of immigrants and since we got here in 2013, the Clinica Salud y Vida has always been there in times of needs. It is a small health care business that might seem small in the outside, but they are a great blessing for the Hispanic community. Clinica Salud y Vida helps immigrants that are not able to have access to a health care plan of any kind. The service they provide its low cost which a huge percentage of the Hispanic community can afford. The doctors that work in the clinic are well educated and got their degree either here at the United States or back on the country that they are from. They care and are always aiming for the best possible service every day.

On Wednesday, July 22, 2026, at approximately 8:20 a.m., I called UnitedHealthcare to verify that…read moreSalud y Vida Clinic had reversed the improper charges submitted to my insurance. I spoke with Rosa A., who opened Case No. I-57128698. She placed me on hold while she contacted the billing department at Salud y Vida Clinic on my behalf. When Rosa A. returned to the call, she sounded noticeably upset. She informed me that the staff in the clinic's billing department had been very rude and unprofessional toward her during the conversation. I found this especially concerning because she is a representative of my insurance company attempting to resolve a billing issue. This incident further supports my experience with Salud y Vida Clinic. The repeated lack of professionalism and discourteous treatment shown not only to patients but also to insurance representatives demonstrates a pattern of unacceptable customer service. Unfortunately, this has become a never-ending situation. In addition, the clinic appears to have constant employee turnover. They rarely retain the same clerks, nurses, or physicians for any significant period of time. The clinic operates like a revolving door, making it difficult for patients to receive consistent care or communicate effectively with knowledgeable staff. This constant turnover raises serious concerns about the clinic's management and overall quality of service. I respectfully request that the BBB continue to investigate this matter and encourage Salud y Vida Clinic to correct its billing practices, improve its customer service, and ensure that patients and insurance representatives are treated with professionalism and respect.

I came to this clinic for a second opinion regarding my sons eye & Mrs. Cybil was the provider who…read moresaw my son. She was so patient and kind to us. She took her time and address every other concern I had. The staff where kind and respectful. My sons eye actually got better!!

I had an amazing experience at Clinica Hispana Woodforest. The staff was very kind, patient, and…read morehelpful throughout my visit. The care was quick, efficient, and they made sure I understood everything before I left. The office was clean and well-organized, and felt very comfortable. Highly recommend!

Dissatisfied with their clear lack of care or respect for their own hours. I drove my mom here at…read more8am because for some odd reason the woman she spoke to last night said 8am-8pm hours of service and it's almost about to be 11am and still no one here to even open the clinic (the sign also says 10am-8pm not 8-8 as the woman who said this clearly didn't even know her own jobs hours)