Tried using this location for routine lab work. Five others and myself waited and waited and by…read more8:30 still nobody had shown up. Finally gave up and drove down to sugar land and they took me right in. I had to take off of work for this. Thanks for wasting my time.

I came her for a drug screening in order to start a new job. Overall, not a bad experience…read more Making an appointment was super easy, just had to log on to their website and choose an appointment time for the location I wanted. There's a pre-screening application you have to fill out - name, address, insurance, etc. I had to print out a sheet for the lab to fill out. I got a text with check-in instructions and confirmed the appointment while waiting in the parking lot. When the appointment is ready, I got a text to come inside. The lab is on the 2nd floor straight out of the elevator. I was called less than 5 minutes after entering. The lab tech took me back and locked my personal belongings in a box in the bathroom, I guess to prevent fraud? He took my ID and gave me a sample cup for a urine sample, giving me 4 minutes. Again, I guess to prevent fraud. After giving the sample, the tech signed me out on the computer and sent me on my way, saying the results would be sent to my employer in 24 hours. I was in and out in 15 minutes, pretty painless.

Quality of care is poor. Pricing increases days after your…read morefirst day and to triple what you agreed in your contract. It's a total rip-off. The staff is always "busy" to attend and comply with residents requests. I think it sounded good but after a few days you realize it was a very bad choice!

With our mutual residents at Atria Westchase, we've seen firsthand how incredible the recent…read moremanagement changes have been. The environment is more positive, communication is stronger, and the team is truly engaged. Thank you to Elizabeth in sales and the nursing team for your continued care and collaboration--you are appreciated!

When you are searching for an assisted living or memory care location for your loved one, trust me…read moreNOT ALL are the same and sadly many will promise things they cannot and do not deliver! We are so lucky to have found The Abbey at Westminster Place. While some may say it is too pricy or only consider price when looking that the care is all the same. THAT IS SO FAR FROM WHAT I HAVE EXPERIENCED PREVIOUSLY!!! The Abbey is worth every penny! So far, I visit my father with a smile each day rather than worrying what "problem" or lack of care I would discover. The Abbey follows follow protocols, are professional and compassionate, are willing to work with family members to address requests or concerns, have safety procedures in place to ensure your loved ones safety, kind staff who truly enjoy working there (that is hard to find), and most of all acknowledges when the ball was dropped and willing to make changes when necessary. Tameka (Wellness Director) truly listens to your concerns and requests and creates a care plan to best assist your loved one. If you a concern, she is quick to investigate and get back to you. Rukayat (AL Director) is truly compassionate and is so kind during her assessment of your loved one. While she needs to do an assessment to recommend the best fit for your loved one, she does NOT demoralize your loved one! Jill and Norma (Activities Directors) put together a wonderful calendar of events that my father truly enjoys! Raquel (Move In Coordinator) assisted me throughout the move in process and followed through after to make sure everything needed was completed. Ashley (front desk receptionist) allows greets me with a smile and ready to answer my questions and get me answers as I learn the ropes. No place is perfect but The Abbey checks so many boxes which were not provided at our previous location. Most of all, both my father and I enjoy just being part of this community! The level of activities and healthy yummy food here at The Abbey is amazing!!! Each activity I have been to, I see the staff engaging with the residents and the staff leading the activity excited to be there and offer this for the residents! My dad's bubbly spirit has returned after moving to The Abbey! The care staff whom I have seen are ready to help you and point you in the right direction if they cannot. They truly enjoy their job and helping their residents! The administration attend many events and know the residents. The are professional and polite. Sadly many assisted living and memory care facilities take advantage of the elderly who are the most vulnerable and silence their voice or twist events and then blame on the residents lack of memory! Remember most of all, no location is perfect but what I have seen in these past weeks, The Abbey at Westminster Place is BY FAR superior and I look forward to attending the activities which truly occur when they are stated and well attended. The residents I have met so far at The Abbey, greet me with a smile and often ask me to join them or sit down and chat with them. They truly look happy. If you are need for an independent, assisted living or memory care facility, please consider contacting The Abbey at Westminster Place. Renee will be happy to give you a tour and answer your questions.

Making the decision to leave your home and go to somewhere that has the environment and amenities…read moreyou need is no small thing. Selecting The Abbey at Westminster in Houston was a wonderful choice for me. Although you may not be in this area, look at the description of this place for comparison wherever u are. There are several layouts here. I chose one bedroom with 1 & 1/2 baths. Closet is huge. Living area while not what I used to have is lovely and ample. Food that is always an issue is wonderful. There are choices for all meals, substitutions are available, special dietary needs are accommodated and Chef will work with anyone. T he only drawback is that you are likely to gain a bit of weight mostly because the desserts are fantastic. One of the things that mattered to me was how to maintain my physical shape at my age. The exercise choices are unbelievable and will suit whatever you need. There is also Hydrotherapy included in the monthly rent. It's rare to have it and helps me so much. You will have to look up what it is. The moving in process has been as good as it can be. Staff have been so accommodating in this very difficult process. Also, must mention that the other residents here have been kind and welcoming. They all seem to relate to how hard it is to make such an enormous change in these later years. Good luck to whoever is reading this. Life can still be good!

My mom has resided at The Barton House since January 2022. Overall, we are very pleased with the…read morecare she receives. The staff is very responsive to her needs, especially as they change with progression of the disease. The Barton House is a small facility which I love and everyone is treated like family, both residents and family members. Many staff have been with the BH for a long time. I highly recommend The Barton House.

Barton House is an amazing assisted living facility. The care they provide is second to none. The…read moreresidents are cared for in an extremely loving manner. At meal times they take the opportunity to ensure each residents hands are washed and dried in preparation for meals.