Don't come here unless you have a few hours to waste. Staff is rude and incompetent, the place is dirty. If you have to drop off a sample or leave a urine sample they make you wait behind those having blood work.
When you walk in the door the staff doesn't even look at you, they bark "kiosk". Patients standing in the waiting room who notice you standing there trying to understand what the employee is telling you nicely tell you that you are suppose to sign yourself in using a "kiosk" that is located across the room. Of course, if the employee bothered to look at you could say"please sign in at the Kiosk over there" and could even point you toward the kiosk. This is yet another shining example of how broken our healthcare is in this country.
As I write this review sitting in the LabCorp waiting room, people waiting are outside and in the hall because the waiting room is so full of people. Multiple people have been waiting for more than an hour and gave up and left. I tried to make an appointment online and their website was "down for maintenance". You can't schedule an appointment in the phone, you have to do it online, I tried. When I called I was told I didn't need an appointment because I was only leaving a urine sample. I was was told there is no wait to leave a sample. Once I checked myself in at the Kiosk I went to the desk and told them I just needed to leave a sample and that I was told by the employee I spoke with on the phone that there would be no wait. The man at the desk said "who ever you spoke to lied to you, you have to wait just like everyone else." Then he proceeded to look at his computer screen and ignore me, just as he had done when I walked in.
Not to get too personal but I have a bladder infection and have no choice, I need to leave a urine sample now if I want to be treated for the infection. There is no reason I should have to wait here for hours to just leave a urine sample. I am in considerable discomfort, which I relayed to the rude employee. If the employees here had a brain they would process people like me just to help clear out their packed waiting room. I don't need any blood drawn and it takes no time to allow me to leave a urine sample. So, here I sit, it has been an hour so far, having chills and cramps as I try to hold my urine so I can leave a sample.
Summary, horrible customer service, go ANYWHERE but here to have any lab work done. read more