I was greeted by Joselyn she was so professional organized and very inviting. I was grateful I was…read moreable to make appointment for my test to be seen. The place was very clean and organized. The type of care you look for when you go into any place of care. Thank you for making my appointment such a pleasant experience.

Amazing and truly the fastest service! More like instant labs! Would recommend to any…read moreemployee/employer to use their service. Jocelyn was accommodating and so kind. Thank you Fastest labs!

I'm pleasantly surprised that everything went well at this Quest location. This facility is located…read morein a strip mall with many retail, service businesses, and restaurants. Parking is plentiful at this mall, although it does get quite full at peak hours. We were able to make an appointment and check in online. They do have check in kiosks at the front. It appears they do not have a live, human office clerk to check anyone in, only the kiosks. That may be an inconvenience to some of the older generations that may be averse to modern technology. It was not busy or crowded in the waiting room. The actual wait was less than 10 minutes, and the labs went quick and easy. The phlebotomist was very nice and friendly. I am so glad to have a positive experience here compared to the last disaster at a different location.

All quest are like this, no front desk to help or assist you. When you call the number for the…read moreoffice, its all automated. You cant get a hold of any sort of management to handle a situation. I had a girl on monday draw my blood, it was fine, no pain & quick. She was friendly but comes to find out she didn't do the whole order! The test that i really needed to know answers to she didn't draw the blood for! Then try to hide about they dont keep orders, when they scan them into the computer system. Unprofessional company & incompetent employees!

I was a walk-in, Stella staff member, in a firm tone, (no nice greeting), said "we are full , but…read morewe will work you in, have a seat." There are literally less than 10 chairs in the tiny waiting room. I could've easily left, since I felt rejected, Stella has clearly not worked at 4th Ave Chula Vista office, where there are like 30 chairs (all full) in the waiting room, and the lobby area is full as well. I just think she can start the day by being polite, professional, and welcoming, after all without patients she would be bored. I am thankful to have gotten in and out in less than an hour. Thank you

Smooth, automated check-in process. I was called back within minutes of my online appointment time…read more(definitely reserve in advance or you'll be waiting upwards of an hour). Claudia is an expert. I'm a tough stick, and she succeeded on her first attempt, and was very engaging throughout the whole process to keep my attention off the blood slowly trickling into those test tubes. They're busy but keep things moving as best they can.

I found a late appointment for the current day on Friday August 7. Easy to sign in and I was called…read moreback at my scheduled time. My phlebotomist was Fernada. She was bold, as the meaning of her name, smiling all the time and quickly got it done with no pain or anxiety. Answered all questions pleasantly. A delightful experience. This office on Telegraph Road in Chula Vista is clean, cool temperature, and well staffed. Easy to find a parking place. .

Hello March! Time for my annual blood work!…read more 5/5 - Fast, Friendly, and Flawless!! Location and Parking: - Easy to find (suite 101, first floor) - No treasure hunt here! - Plenty of parking - zero parking stress! - Open on Saturdays - that's always appreciated and a huge plus if you don't want to use your PTO from work. Waiting Area: -Spacious and clean -Very basic and very white..could definitely use some color (LOL) to warm it up a bit. All-white everything just seems too depressing. Speed and Check-in: -You will get a text reminder and it's super easy to check-in through the kiosk. They called me in at my scheduled time. I was in and out in 15 minutes - probably my quickest lab visit ever. Customer service: -The redheaded phlebotomist was sweet, professional, and calm. She made the experience completely painless. I appreciated she took time to find the best spot since I have a fear of needles and the sight of blood. No anxiety, no drama! -Great communication, efficient, stress-free, and patient-focused care. Honestly, I've spent longer in a coffee drive-thru. Five stars from me!! I'll definitely book here again.

Got up early and fasted for an entire day to go there at 8:30am and found out they are closed…read morealthough the schedule showed open before 8am.

Truly only of the most intentionally poorly run companies out there. Nobody works at the front…read moredesk, nobody answers the phones, very intentionally so you can't ask questions. The only people who care are the employees, who are caught between their patients and incompetent management, by design of said management. Only go to Quest Diagnostics if you absolutely have to, otherwise avoid at all costs.

New person on the front kinda rude. Never seen them before and I have been coming here for years…read more Older people, disabled people just asking simple question. Working with people a little customer service training will go a long way. She is continuing complaining about how busy they are and people wont stop coming. Also about "fights being adamant with patients" i am sorry but isn't the reason you have a job the patients? Karla Young girl with glasses latina she speaks a limited amount of Spanish when the lab technician are around she is polite they leave or speaking to the girl next to her insulting and rude. Does she not realize we are in front of her while she is complaining about other patients. Let a 12 appts cut all of us we been here since 9:30 i understand "fitting appointments " in if yhere is a spot but 9:30 to 12 big difference Patients not here but "work in yhe building" she holds a place in line for them called them twice i wasn't aware that is allowed patient zeynada must be a friend to hold her spot while we all sit here Funny part after she went to lunch people only waited 20 minutes once her grip stopped cutting

I use this lab all the time and I have never had a bad experience there. Professional, quick, and…read morecourteous service is their normal mode of operation. The entire staff are most deserving of this 5 Star review!

I needed some 1000 mL beakers and some Erlenmeyer flasks, and they had the items in stock. German…read morePyrex with comparable prices to Amazon. Will comeback for chemical supplies and glassware.

I've been working with Clarkson Labs since 2006. This lab provides the best service when it comes…read moreto there industry. The whole staff is very knowledgeable and very accommodating from top to bottom. Shelly has always gone out of her way to assist me when it comes to all of my needs. Jeff in the lab has also gone out of his way to accommodate all of my crazy after hour and weekends needs when it comes to dropping of water samples for analysis. I can't say enough about Arely how also works in the lab she is very responsive , knowledge and very accommodating. One of the very best things about this lab is there prompt turn around time on there analytical reports. I highly recommend this laboratory. I would never use a different laboratory.

Our family is incredibly grateful to the entire team at Sharp Chula Vista Medical Center. My…read moremother-in-law was transported by ambulance from Guerrero Negro, Baja California, during a medical emergency, and from the moment she arrived, she received outstanding care. The doctors and staff acted quickly, performing an emergency procedure to place three stents, and took amazing care of her until she was transferred to Kaiser. Everyone was compassionate, professional, and kept our family informed every step of the way. Thank you for your kindness, expertise, and exceptional care during one of the most difficult times for our family. We truly appreciate everything you did. Highly recommend!

I walked in with my dad last Sunday to take him to the emergency room, he had slurred speech (not…read moreunderstandable at ALL) and fell down, when he got up his speech was slow but not slurred but he felt like his tongue was moving slowly and felt bad, dizzy, and weird, he started walking and it was very slow and crooked. We headed over to the ER, and the man who checked us in was SO RUDE and he was questioning us because my dad was "speaking normal" even when I explained everything that happened. He kept insisting that he looked normal, and was looking at me and my dad like we were full of crap and lying, I got very irritated with this man. They immediately took my dad in and the man followed the nurse to tell her that my dad seems fine (basically telling the nurse we were lying) and the nurse then told him my dads vitals and he just said "oh" and left. He was wrong, rude, and inserting himself in situations that he has no business inserting himself in. My dad was in fact having a stroke and was hospitalized for days and is now in a rehabilitation center for a month with recovery that will take longer, he could have died if we waited any longer, and this man could have made them doubt and make my dad wait longer.He was bald with glasses. Seriously would hate to see him again. I will be making a complaint and seek further action. Ps. The other staff, nurses, doctors, cnas were just WONDERFUL! however this man honestly needs to be removed from his job

Truly only of the most intentionally poorly run companies out there. Nobody works at the front…read moredesk, nobody answers the phones, very intentionally so you can't ask questions. The only people who care are the employees, who are caught between their patients and incompetent management, by design of said management. Only go to Quest Diagnostics if you absolutely have to, otherwise avoid at all costs.

Horrible horrible service! They do not have a customer service desk, Your only option is a…read morecomputer that doesn't answer questions. The front desk customer service desk is closed and is being used as a place to withdraw blood. It was very disorganized. So if you have an insurance question or a special situation...good luck! This is the worst medical place I have ever seen. It makes me wonder if they are taking blood correctly and labeling correctly as well. This place needs to be evaluated!

Wow wow wow wow. The scheduler on the phone gave me the…read moreaddress for a different location. So I arrive- they say wrong location. Here's the address to the correct location- there's usually a 15 min grace period but we will call them & let them know you're on your way. So I run to my car. Drive here. 17 mins late. They got the message that I was on my way, but was given the wrong address. AND THE DOCTOR LEFT ANYWAY.. but nobody let me know until after I was here. The reviews were right- wish I would have listened to them when I read them.

This entire practice is unreliable with keeping appointments, cancels them (doesn't matter which…read morelocation). I strongly don't recommend unless you have all the time in the world. My follow up appointment has been rescheduled 3 times by this office. Do not come here if you need help. The 3rd time the call was escalated and that person said in the notes each time it said I canceled the appointments. She spoke to me accordingly, blaming me for the offices negligence. I cancelled none of them. THEY cancelled. Luckily I record most of my calls and captured some of the mess. I wonder what other false information is in their hidden records. Speaking of records, they don't use Epic MyChart nor any electronic records. Nothing is transparent or accessible. They don't accept any records from outside transferred in. So without any 'history' a claim was denied. Their response is they make their own history okay. They have but not a helpful one. The staff that do monitors aren't knowledgeable at all about the sensors. The imaging techs were good and that was the only positive. I write this review so people who need timely assistance will not be harmed. Further if you come, record everything bc they will falsify some events and leave you in the lurch. Run from this place.