Ability to walk in when necessary and wonderful phlebotomists! Easy parking and I like the fact…read morethat it's first come first serve or appointments.

Had to have blood work done , it has been awhile since I have been here …read more I checked in & 9:15 am and took my number and sat done within 5 minutes they called my number.Madison was very pleasant and professional she poked me once in my left arm and smooth sailing from there ,yay ! Usually they poke me more than once not this time , thank you Madison .0

if you want to have bill colector hounding you use some one else . they lose paper work on you and…read moreyou are lible for all cost. be ware

Getting blood drawn for labs blows, no matter who you are. Some places are better than others, and…read morethis is one of the good ones. When you come into the office, they'll have you sign in and have a seat in the lobby. After that, you'll be called up to verify your info, and then into the lab you go. The phlebotomists here are kind of awesome. I have tiny veins that are deeper than other people's, which means that I often have a terrible time giving blood. There's usually a lot of poking, fishing, and digging around to find the vein, but the people here always get it on the first try. It's nearly painless, and over in a snap. I'm usually in and out in under 20 minutes here. Thunbs up!

I had an absolutely wonderful experience at this Tricore! I made an appointment online, and upon…read morearrival I typed in my code on the kiosk. I was seen within 2 minutes and the front desk woman was so kind and helpful! My blood draw was quick- one poke and no struggle to find the vein (such a relief)! I was in and out within 10 minutes from check in to after a urine drop off. I will definitely be returning to this Tricore when I need blood work in the future!

As a frequent flyer chronically ill person, this is one of my favorite TriCore locations. They have…read moregreat customer service and despite what always looks like a busy waiting area (it is shared with the doctors), it runs very efficiently. Let's be clear. I've had more than a thousand blood draws between labs and hospital stays. That's not an exaggeration. If anything it might be an understatement. This location has some of the best phlebotomists I've ever encountered. Today Paula drew my blood. She was very thorough and smooth. I didn't even feel the needle. She handled my blood thinner issues like a pro and I didn't even bleed at all - a rarity when I'm not even on blood thinners!

I came in for labs for a research study, they needed to be done at a specific time. The appointment…read morescheduling & check in was super fast. There was no one else in the lab but the tech. I arrived 7 minutes before my appointment. It took her 9 minutes to acknowledge my presence. She looked at me holding the kit I brought in & LOUDLY told me she wasn't going to help me because she gets off in 15 minutes "I don't want to piss my boss off by staying even one minute late". She argued with me about what needed to be done for it without even really looking at it, about which shipper needed to be contacted. I mean, if I had been late I would understand, but she had almost 1/2 an hour to draw 3 tubes of blood & take my blood pressure. I realize how quickly this can and should be done because I'm a nurse. If I treated my ER patients like that I wouldn't have a job. The very least she could have done was taking the material and getting it set up for the next person. Now it's 20 minutes past my appointment, Still haven't seen the next person. 5 minutes left on the clock for draw time. But I can hear her stocking vacuum tubes, so obviously that's more important than customer service.

I contacted this company multiple times: 1st through email, 2nd on phone (human), 3rd on phone…read more(human), 4th automated system, 5th email. The representatives are not trained correctly here. No one can give me answers about if I will even get a bill in the mail (basic information). I was told I'd get an email with a bill and to wait 24 hours... still never received a bill. I was told a payment plan had been created... though found out a payment plan was never created by the rep I talked to. Never received email responses. Had to set up a payment plan through the robotic automated system for TWICE the amount of the plan the rep had TOLD me they'd set up. Worst customer service I have ever experienced in my life. Would never recommend to get bloodwork done here due to the headache just trying to pay them is, communicate, and get correct information.

Always way behind and understaffed. Y'all should really make less appointments to align with…read morestaffing not fairytale corporate goals. People have professional schedules and I've never waited with an appointment at tricore. Unfortunately one doctor I see uses quest. They are awful

Terrible customer service and absolutely no regard for any of their disabled or elderly patients,…read moreyour staff treated their customers like trash they should work on that and do something about that

I am so thankful for Christy and her incredible knowledge. She helped me go from barely making it…read morethrough my day to being back at the gym and feeling strong again. Her guidance and care have made a huge difference in my health and overall well-being. Christy truly cares about her clients and takes the time to share her knowledge in a way that empowers you to take control of your health. Because of her, I've learned how to keep my blood healthy and maintain habits that support my body every day. I honestly don't know where I would be without her support. She has played a huge role in helping me feel healthy again, and I'm incredibly grateful for everything she's done for me.

Christy is awesome. We believe in her 100%. She listens and is emphatic to our concerns. She is…read morereliable and doesn't try to prescribe things we don't need. We enjoy our sessions with her when visiting Albuquerque. Thank you Christy! 5 stars!

This place is always an issue even with an appointment you are passed by with others that come in…read moreafter you. I heard several people mention they did not have appointments she came in after me get called back before me.

I came in for labs for a research study, they needed to be done at a specific time. The appointment…read morescheduling & check in was super fast. There was no one else in the lab but the tech. I arrived 7 minutes before my appointment. It took her 9 minutes to acknowledge my presence. She looked at me holding the kit I brought in & LOUDLY told me she wasn't going to help me because she gets off in 15 minutes "I don't want to piss my boss off by staying even one minute late". She argued with me about what needed to be done for it without even really looking at it, about which shipper needed to be contacted. I mean, if I had been late I would understand, but she had almost 1/2 an hour to draw 3 tubes of blood & take my blood pressure. I realize how quickly this can and should be done because I'm a nurse. If I treated my ER patients like that I wouldn't have a job. The very least she could have done was taking the material and getting it set up for the next person. Now it's 20 minutes past my appointment, Still haven't seen the next person. 5 minutes left on the clock for draw time. But I can hear her stocking vacuum tubes, so obviously that's more important than customer service.

The office staff were pleasant, respectable and helpful. Not like other labs I have gone to. The…read morenice young lady even handed me her phone to log into my appointment since my phone would not connect. They all were friendly and sweet. Some labs you only get a kiosk and if you have an issue you are on your own. I look forward to go and get my blood drawn now. Their prices are reasonable and since I pay out of pocket I am so happy. My specimen was sent to Dr. Data effectively and my results were prompt. Thank you for your superb service.

To the owner of this franchise: I've been going to ALTN for years now. They are a business. I…read morenever expedited them to be my BFF. But I AM DONE. The employee who was on duty on Saturday 6/20/2026 is wonderful. The one with the tattoo on her throat. :-) She knows what customer service is. I have just loved her. The two employees who were on duty today 6/22/2026 -- they are not at all nice. In fact, the older one who has been there forever -- she is SO RUDE and SO UNKIND. Unbelievable. But I've kept going to this ALTN because this is the only one in the whole state of NM. I've been so grateful that I can get my B12 injections when I've wanted them. However, this morning I went into the office with some printed-out information that I got off of the general ALTN website (I don't want to go into what it was, not on social media). And the older one went for my jugular. She accused me of "you're always trying to start something". Huh. I thought she'd be happy to see the info I brought in. What could anyone start something in a lab -- especially a lab one is grateful for. smh And not only that -- she proved that she's not very bright either. //// I AM FED UP WITH HER NASTINESS. (The other one, this morning, is no great shakes either.) I'm never going back. I called and emailed ALTN Corporate. I left a message asking that you call me. You and I have run across each other in the office a couple of times. You were so nice. If I don't hear from you, at least you have this. I'm taking my business elsewhere, and I've already found another lab. Just know that this ALTN can't be trusted anymore either. I will be contacting the state of NM department of health with my complaint.

Wouldn't recommend services from Truman…read more Suffered from jaw pain, told them I do work in a cooler for a good amount of my eight hour shift. They gaslit me trying to say that I needed a dentist. I've had teeth pain and this wasn't it. Got to the point I couldn't touch my bottom and top teeth on the right side. Decided to try and put a scarf/mask around my jaw while in the cooler and what do you know after a few days the pain went away. Suffer from debilitating stroke like episodes (dreamlike) and they said its migraines. But migraine medicine wouldn't help. Suffer from daily stomach upset that comes on suddenly and goes away after a few minutes and they did their tests and found nothing. They just told me that I can't stay on the nausea medicine indefinitely. Had an endoscopy for my stomach issues, where after the procedure I felt discomfort in my rib cage and brought it multiple times to my primary who dismissed it as a pulled muscle. Six years later, it's not nearly as bad but I still get discomfort from time to time. For years they said I was bipolar. Medications and Electro Convulsive Therapy didn't work. Thought the last med worked till I realized I made environmental unintentional changes to my workplace that happened to lessen the stress levels. Didn't realize it til they couldn't get my new insurance to cover my bipolar med in Jan. 2026. March 2026 was when they apparently stopped trying to get my medicine covered cause they stopped messaging me about any updates. So now it's been seven months that I've been off my meds but what's interesting is why am I improving instead of getting worse. I know, I'm eliminating stimuli that I may be sensitive to. After really sitting down and reflecting on my life, I thought that I may be autistic. They refuse to budge from the bipolar diagnosis. So I started to make personal accommodations like blocking the stores bright lights with a brimmed hat sitting down low. Allowed myself to pace and fidget like I did as a child. And a list of other de-stressors. And guess what??? No more "migraines", no more mysterious stomach issues, and for the first time that I can consciously remember, I'm not irritable and grumpy all the time, the vibration I would feel all the time goes away now with the techniques I'm learning from autism videos. Why do we pay this doctors when i had to discover things on my own to remedy my own medical issues. They were and still are no help. Just told me that they hope I find what I'm looking for with an autism evaluation. My response to that... "I'm looking for answers, that's all I'm looking for!" Unfortunately, there isn't a lot of assistance for adults who are undiagnosed autistic. The good thing is now I can improve myself, cause even though i don't have the official label, the techniques are actually working where over twenty years of medications were ineffective.

I would NOT recommend this clinic for any type of primary care or specialty care. I had an…read moreappointment with a Dr. Nathan Birnbaum who I found to be wholly incompetent as a physician, a gaslighter who told me I'd never be able to see a dermatologist there after reporting to him my personal history of Basal cell on my face. I settled for an inadequate skin cancer screening by this doctor and I should have know better to trust him, because I now am being treated for an obvious cancerous Basal Cell lesion on my face which requires surgery--which he missed. His bedside manner is atrocious. he's curt, he lacks compassion and his care should be completely avoided. Caveat Emptor !