I bought 2 throws at the McDonough store that had a 12.99 each sign by the basket full of throws…read more when checking out, was charged 14.99. I questioned this, showing the store manager, Diane, the sign. She said, no that the sign was wrong. As I left, I noticed that she had put the sign back by the throws. This is wrong! Today I returned the throws because the color wasn't right for my room. I picked up 2 items to purchase, and was wrung up. I asked if I had gotten my 30% discount. There were multiple signs around the store that said 30% off everything in store. I was told "that was last week". To top it off, Diane was rude. I did not buy the items, and will be reporting Diane to the BBB and to corporate.

I had a great experience with Kristen. She has a great eye for decor and helped me pull together…read moremy vision with throw pillows. I will surely ask for her again. Thank you, Kristen!

I ordered a bedroom suit from here and got it delivered. The delivery team was professional,…read moreassembled everything well, and made sure everything worked before leaving. Before my order was delivered, I also noticed that one of my items was on sale. I spoke with the manager who offered a price adjustment. As an FYI, I think your order cannot be delivered to get the price adjustment so just a heads up on that. Overall I appreciated the service from everyone involved. This was my first time ordering from RTG.

If I could give zero i would, rooms to go sales are crooks. I ordered a complete bedroom suit and…read morethe neglected to add the chest at the store. The sales person told me everything was included. When it arrived they didn't include the chest. I told them to pick up the furniture, they refused an offered me $100 discount as long as I pay $500 more. After spending over 5k. Warning don't buy from these people

The selection is extensive, great service and value for money. The whole experience was smooth with…read moreno high pressure sales pitch.

The customer service is awesome!!! The kind man who helped…read moreus made us laugh & feel so comfortable with purchasing our book shelves. If he didn't know an answer to our question he would go find out. We ended up spending less then we planned because he helped find us a deal. The delivery was also just as good, they came set it up and we're on time!!!

I stopped in here, just to see what they have. I am frequently at the uniform store in the same…read morestrip mall and then intrigued by the items sitting outside the Rum Furniture door. So, I popped in after visiting the uniform store for a pick up one morning. In true warehouse fashion, the place was fairly steamy on a summer day. However, the workers were kind and the items in there are intriguing. It seems they have furniture and decor available at wholesale prices, as they supply some furniture stores in the area. If I was in the market for a new living room set or bedroom set, I would at least consider looking here to see if the prices are better. If there are appliances, I did not see them; however, I believe there may have been a section of the store that I did not visit.

Shop here at your own risk. I don't care how nice the sales associates are, you'd be better off…read morewithout furniture from here. Sales associates have NO CONTROL over your delivery. I don't care what they promise or tell you. You will get automated texts from a bot about your delivery and if there is an issue the person you talk to is not in the US. Going to the store to speak with a manager doesn't help because they don't have the authority to fix your issues. They will promise $ off but they CANNOT CONTROL ANYTHING REGARDING DELIVERY. Walked in 1/6 purchased 4 items never got a receipt emailed because I already had an open account. Delivery supposed to be 1/9, moved to 1/10 for no reason and canceled the day of at 4:53am. Who sends automated texts the day of delivery canceling it? This company tries to bait you into buying something and they knowingly mislead customers on the availability of items knowing good and damn well their weak signal a$$ iPads don't and can't provide real time information. Once I had to request my receipt I noticed the dates next to my items were 1/10 and 1/13 which indicates WHEN those items will arrive at the warehouse. My delivery was changed because the items were not in stock. Second when I tried to cancel the item that seemed to be the cause of my delays, the incompetent sales associates couldn't figure out how to do it and rather than COMMUNICATE that, your order gets cancelled. I gave the manager Julian and entire day to fix this with NO ANSWER and 3 bot messages trying to get me to confirm an item I requested to be canceled via text, phone, and IN PERSON. TF I gotta do? If going into the store doesn't resolve the issue there is NO RECOURSE FOR THE CONSUMER. Let that sink in. 3 years ago I had the same experience when an item I ordered was discontinued and it took forever for me to prove I never received it. Delivery guys showed up like 5 hours late the night before Thanksgiving. Heed the reviews, delivery personnel not the type of people you want in your house. You better have a man a gun and a dog in your house (yes all 3). I'm so glad I never confirmed another delivery and requested cancellation of the entire order. Gregg H. Sales associate and Julian manager. No help at all and no follow up. I do not recommend this store and if you really want your furniture DO NOT SHOP HERE. Absolutely not worth the damn headache over some furniture. At ALL. Should be ZERO STARS.

Update as of November 3rd, management has not called me regarding my refund which was requested…read moremore than a couple of times over the phone and my visit to the store on October 14, 2023. The manager on the floor asked the receptionist to make sure I would receive my refund on November 17, 2023. I strongly suggest one shop elsewhere than Ashley in McDonough. Tiki C

I bought 2 mattress sets 1 I never got my box spring for one every time I called they said next…read more week but that's been over a month ago then the second had a patch on it because it got ripped in the move but when the patch came off it was a stain not a rip. I do not recommend this place at all

From the owner: Better sleep shouldn’t break the bank! Find your perfect mattress at Winter Mattress & Furniture…read moreMcDonough, GA and save 50-80% compared to big box stores. Call (470) 485-7338 now!

Bought most expensive, "plush" mattress, and itcwas EXPENSIVE. Delivered an awful, cheap-quality…read morehard mattress. Unable to sleep on it.

Not sure if check marks are populated to reflect correctly or not but we want to go on record as…read morerating Service, Selection and Value as HORRIBLE because we were misled. We tested a mattress in this store that we felt was perfect for us. After the mattress was delivered and we started sleeping on it, we noticed that the mattress did not have volume and was extremely hard...like sleeping on rocks!!! It was not the same mattress as we tested in the store!! Corporate refused to issue a refund and offered us another mattress, which we did not want to trust again. We are stuck with a useless $1100 mattress which we cannot sleep on! We feel we were the target of Bait and Switch with a bad mattress. There is no way people could write these glowing reviews if everybody had received a mattress anything like ours! Please RUN don't walk to another company who demonstrates that they truly care about their customers! Hoping race was not a factor!!