I had my first ever surgery/and anesthesia experience at this surgical center for septoplasty and I'm so grateful to the team that took care of me. My dr, surgical assistant, anesthesiologists, my pre-op nurses and after-op nurses all the way to the ladies in the front desks and everyone in the building are earth angels. God bless each and everyone of them. They took such good care of me and made me so relaxed, happy, and comfortable the entire time. I was pretty doped up after the surgery and took a while to come to, but I remember bits and pieces of my conversations with the nurses and they were oh so sweet and accommodating and checked in on me frequently. I felt so safe and cared for. Flowers for each and every single one of those staff members, they deserve it all and more for all the hard work they do (and that's an understatement!) Much love Madalyn Pham read more

My mother had an accident and she had to undergo surgery. Dr. Zalzaleh is an exceptional individual. He was the person who helped my mom with the arm surgery, and everything went A-OK! He explained what happened, the X-Rays, the proceedings in clear and concrete detail. Very awesome and wonderful man. Not to mention, the other nurses and doctors were extremely welcoming as well, they accommodated my mom despite her being shy, it's a very friendly and open environment. I was very happy to entrust my mother to these wonderful people's care. I couldn't have asked for anybody else better. read more

La Veta Surgical Center - Medical Centers Near Me - Orange, California

This hospital was a bit tricky to find because it was on 681 building and GPS was sending me to the other side of the street but once I found it, I was smooth sailing from there. All employees nurses aestheticians and doctors are friendly and professional. They have personality not like some robots in other hospitals/clinics. They immediately took care of me and made me feel safe about my tonsillectomy procedure (Tonsils removed). Highly recommend this hospital. They take great care of their patients. read more

La Veta Surgical Center - Entrance suite 150 - Medical Centers Near Me - Orange, California

My husband had knee surgery at La Veta Surgical Center and the staff was simply amazing. They all went out of their way to make sure he was comfortable. I received a text when the surgery started as well when he was in the recovery room - this is something all hospitals and clinics should do since we all worry about our loved ones when they go through any kind of procedure. All in all, a great experience. read more

La Veta Surgical Center - Medical Centers Near Me - Orange, California

Picked up a friend after his shoulder surgery. Amazing how fast the procedure went . Staff was well knowledgeable and helped me help him. I would say that I would have no hesitation having a procedure here if needed. Put a chime on the surgery door. read more

Jasmine (the CEO) was the most unprofessional CEO I've ever seen. The staff is unorganized, communication is a mess, and the whole operation feels poorly run. It honestly feels like anyone can be a CEO these days. Don't have your procedure here. read more

Surgery went really well. Would highly recommend La Veta Surgical Center. (Wrote a similar review for Dr. Avrum Kaufman from South Coast ENT.) Short review: It was a great experience. Everyone was friendly and they were very coordinated, even with the amount of patients. Recovery went well too. And billing / insurance have gone smoothly since. In depth review of surgery day / after: - Arrived at 5:45am for check in. Was very impressed with amount of nurses, surgeons, staff, and operating rooms there. - One nurse did my intake while another nurse took my vitals. Third nurse checked on me while I waited, then the anesthesiologist explained their process. My ENT came by after to chat before prepping. And then a fourth nurse who was going to be in the procedure helped the anesthesiologist prep me. Even with the amount of people involved, everyone was up to speed based on my chart of anything they needed to be aware of (including adverse reactions.) Other places might have felt overwhelming with that amount of people. In this case, it was an added reassurance how coordinated they were. Also didn't feel rushed and had some time to rest. - Procedure and anesthesia in total was between 45 min to an hour. No packing in my nose. Was already able to breathe better than I had ever before. Some nausea that afternoon from the anesthesia, but that is normal for me. - Had no issues with recovery. Very little spotting after first day. Nasal drainage primarily the first week, but saline helped a lot. Took the antibiotics prescribed, but only needed an occasional acetaminophen / Tylenol for pain. - Both my ENT and the surgery center called to check on me the next day. - At the one-week check up, healing looked great. Stitches dissolved on their own, so my ENT didn't need to remove those. - One-month post op and I'm feeling great. Sleeping better than I ever have and have felt more energy throughout the day. read more

My first surgery ever and I was sooo nervous and shaky. But im so happy I came to this place! My arrival time was at 12 and procedure was set for 2 so I did expect to wait the 2 hours. They do tell you will wait that long but if they can get you in earlier they will; that's why the arrival time is so much earlier. So i really didn't mind the wait at all since it was fully expected. once I got in the staff was SUPER friendly. Huge shoutout to the staff behind the doors. They were soooo extremely nice and made me feel at ease when I told them I was nervous for my first surgery. I really do appreciate all of the staff that made me feel comfortable--it really made all the difference. They were also really quick to bring any family members when coming out of anesthesia and the recovery nurse was AWESOME. 10/10 I really recommend this place for their service! If you're nervous, I hope this calmed your jitters! read more

I have nothing but amazing things to say to the La Veta Care Team! During my first ever surgery in my life (2023), the nurses here went above and beyond to make me feel comfortable especially after a major surgery that lasted hours and made sure I am recovering properly and satisfactorily before I head home. The compassion and care their nurses provided were truly exceptional, to be commended and recognized. Needless to say I was happy when my gastroenterologist scheduled my first colonoscopy (2024) to be done here as well, having experienced such great care from their wonderful nurses previously, that made me feel at ease right away. As to be expected, exceptional care was provided at recovery and I couldn't be more grateful. Again, to the Nurses and Care Team, Thank you for all the wonderful things you do for all your patients! read more

Took my son that is on the spectrum for an oral procedure, the staff was great very friendly and welcoming the place was clean and organized the check in was fast. Nurses were patient made my 9 year old feel very comfortable. It would have been better if they could at least have 1 parent go in with the child till they put them to sleep , it's so hard when children are on the spectrum and not knowing what's happening and just having to let go and go with doctors hearing the child crying is hard. But we as parent have to learn in that moment to let go and everything will be ok. The Nurse telling me everything will be fine Mom I will take care him meant a lot to me. After the procedure was done the discharging Nurse was great explained everything well they did a follow up call the next day to see how my son was doing. Overall a great customer service and experience. read more

So I was called to arrive early by nurse Kelly the day of the procedure. I arrived early but the front desk lady did not check me in until after 30 minutes of me sitting there. The people who came after me were checked in sooner. The problem is I had to wait 1 hour and 45 minutes before I got called in for the procedure. I was so dehydrated with a bad headache & very cold in the lobby. And they completely ignored me until I went and asked what happened. When you are not ready for my procedure why would you call me to come in sooner. Very unprofessional! read more

Gastrointestinal procedure with Dr. Amit Bhanvadia, Dr. Christopher Chang and nurse Amanda Nguyen was professional, well explained and painless. Received great care by the center nursing staff for my comfort and well being. Special thanks to Director Grace for her attention to detail, practical solutions and kindness. Best wishes, D. Martin. read more

Wonderful staff. Easy check in, nurses made preop easy and not stressful. After surgery clear directions were given. I got a call a week after my surgery to make sure I was doing ok. I would highly recommend this facility. read more

The people who work here are wonderful. The doctor I had was amazing very caring! It was all easy to get my procedure done and taken care of efficiently. read more

It's a great clinic. Friendly and caring staff not only to the patient, but also to their relatives. They kindly provide information through messages that the operation has begun and ended. Good anesthesia, no bad feelings or pain after surgery. Thanks to the clinic. read more

I had a really good experience here at La Veta Surgical Center. I was scheduled by my Orthopedic surgeon to have a release of my carpal tunnel. When arriving at the facility, I was greeted pleasantly and noticed the facility was very well kept, clean and appealing. The front staff was kind, communicative and helpful. I was taken back quickly for my intake and pre-op preparation. The nursing staff was wonderful, they really accommodated my needs and made me very comfortable. My pre-op was longer than my surgery, so it was nice to be comfortable and well taken care of. I highly recommend this place for any outpatient surgeries. It really was a great place to be. They stayed in communication with my family and I genuinely felt cared for and safe while in the facility. read more

La Veta Surgical Center - Pre-op for my Carpal tunnel release! - Medical Centers Near Me - Orange, California

5 star service from beginning to end! An early morning procedure didn't deter the pleasant attitudes of the nurses at La Veta Surgical Center. During the course of my procedure, I worked with 5 separate nurses. All stellar and had their system down pat. As I moved through the process, everything was seamless and the experience of the staff was evidenced. My needs were anticipated, questions were answered and the perfect amount of light conversation was held. Staff was professional and the facility was spotless. I would recommend it to anyone, and if needed, would absolutely return here again for another procedure. read more

La Veta Surgical Center - The row of post op "rooms" (bays) - Medical Centers Near Me - Orange, California

Honestly would not recommend this facility to anyone. I was scheduled to have a surgery here, they admitted me and after waiting in the bed for 3 hours and IV connected to me they came and told me sorry your Surgery needs to be canceled due to not having my valve and other items not delivered to them!!??? REALLY??? Are you KIDDING ME??? you guys didn't know till the last minute? The day of the surgery and after 3 hours waiting!!!??? NOT RECOMMEND DONT ISE THIS FACILIT read more

If i could give a ZERO i would! To say I'm extremely disappointed with La Veta Surgical center is an understatement. I scheduled a surgery in September for 12/23 and had to follow up with them last week and EVERYDAY this week. I called Monday and they gave me my check in time received billing emails Tuesday and Wednesday. I paid my bill Wednesday IN FULL to receive a call from my Dr. Thursday am (day before surgery) that it had been canceled because La Veta Surgical wasn't making enough profit on my surgery. I called La Veta because they didn't even have the courtesy to call and let me know they had canceled my surgery and they all played dumb like they knew nothing about it.Spoke to the "interim director" who said they'd look into it and call me back... No surprise NO FOLLOW UP! I had to call their accounting department to get a refund since they had no issue taking my payment... again they said they would call me back... NO CALL BACK. I wouldn't recommend this place at all... it's sad that they would put their pocketbooks in front of their patients needs. Luckily I have a great dr that was able to fit me into another surgical center next week. I will NEVER give this center my business again. UPDATE- Tried to get information about my refund and was told it was sent but I haven't received it??? When I questioned that I was hung up on. So rude and just emphasizes that they don't care about the patient just about their profit read more

If I can give this place more than five stars, I most definitely would!!!! I was having my first ever surgery and everyone made me feel really comfortable. From the pre op nurses (Marla and her partner), to the anesthesiologist (Dr. Chauvin) to my operating doctor (Dr. Vakkalanka) and her amazing OR nurses (Mac and Ruben), the surgery was a success thanks to them. Thank you Amanda for the 4 popsicles after my surgery and easing my pain as well! If you're feeling nervous about your next surgery, don't be! You're in great hands! These guys know what they're doing! Also thank you Mac for playing EDM music before I dozed off! You're the best! Thank you La Veta Surgical! read more

La Veta Center staff is super super welcoming. I was going in for a parotidectomy;They made me feel so comfortable. The Dr. that was assisting me that is preparing me knowledge to understand what I will be going through for my surgery made me so comfortable explain everything that just truly made me feel so assured and settled. I did not have any other questions. It made me ready. I truly would recommend this place to anyone going to have surgical procedure done. (Check your insurance first). They are so caring and nurturing. read more

La Veta Surgical Center - They was awesome! They did such a great job! - Medical Centers Near Me - Orange, California

I had a colonoscopy and endoscopy performed here by Dr. Singh two weeks ago and the overall experience was excellent. The front desk staff made check-in a breeze (I previously knew how much $ was due so it wasn't a surprise that day) and my nurse, Jackie, had the best bedside manner and made me feel comfortable and less anxious. They run a very efficient operation there and I wasn't waiting long before and after my procedures. The staff were caring & competent and I knew I was in good hands. Highly recommend Dr. Singh and this surgery center. read more

Be careful, these people border on elder abuse and malpractice. We had a surgery scheduled for my elderly father who is wheelchair bound. When we scheduled the surgery they assured us they had no problem in accommodating my father and performing the procedure. We started all the medication the 3 days before the surgery. On Friday, 72 hours before the surgery they called to confirm the appointment. They confirmed they were going to perform the procedure on his LEFT eye. THEY HAD THE WRONG EYE. IT WAS HIS RIGHT EYE. We corrected them and everything seemed fine. This morning, less than 24 hours before the surgery, they called and said they could no accommodate someone in a wheelchair and had to cancel the procedure. They were rude and very insenstive. It is probably a good thing. Based on all the one star YELP reviews, we should have known. This place clearly should not be licensed as a surgery center. We intend on filing a formal complaint with the California medical board as these people should not be licensed. BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Today I'd say that I received the best care that I could have imagined. From pre op, I forget her name but she was my nurse in room6 (I think) at 7am, to the anesthesiologist, such a laid back and sweet guy, my Dr., Dr Ryan Fan (I'm confident that he's taken great care of my problem),to the post op nurse, Robin. Oh my goodness, talk about 5 star treatment!! I'd give Robin more stars if I could... the best bedside manner ever, the most loving heart. THANK YOU ALL so very much, I really appreciate you going above and beyond Sincerely, Stephanie Molina read more

Super high level of care, very professional and friendly staff. I was very impressed, and wholeheartedly recommend La Veta Surgical Center!

We just got home from my daughters tonsillectomy and I felt the need to sit down and let people know how incredible our experience was. From the daily communication leading up to surgery, to the check in process, to the nurses, anesthesiologists And our Dr. The morning could not have gone any better. It was my 7 year olds first surgery which as a parent is always nerve wracking. Everyone went above and beyond to make her smile, get rid of her tears and make sure she was comfortable. She looked at her dad and I at one point and goes "I like this place." They were all super knowledgeable and informative and I cannot thank each and every person who made today what it was. I will be forever grateful. read more

Watch for hidden chargers on your bill. Not Happy . make sure you understand you deductible read more

If they had better communication among themselves, they would be a great place. Since the start from them calling to confirm a surgery date, I have told them that due to my son's disability, both parents need to be there , not one like their policy states. Told them the day they called to reserve the date and let them know again on the night before surgery. Michelle , the night before, informed me that they would have it notated on the chart and would notify the charge nurse of this exception so we won't have any issues the day of surgery. Come day of surgery, no communication among themselves, Liz LVN charge nurse was real rude and questioning as to why both parents need to be there. Spoke to Roya whom was in charge of that department and stated she would see who said what and who didn't document. It was a big headache since the beginning. read more

This review is for the Billing Department ONLY as the rest of my experience here was 5 stars. I have never had worse customer service. Over the course of a year, I have had the unfortunate experience of dealing with these people who have shown zero willingness to be helpful. It took 8 months of calling them repeatedly to get a bill. I asked for a payment plan & was told if I didn't pay within 3 months, I would be sent to collections (which has never happened to me). I tried to follow up: I called (no answer), left voicemails (no call back), and e-mailed (no response). I received a letter in the mail today that said I'm past due (even though I've been paying on time monthly) & if I don't pay by Monday, I will be sent to collections. I now have to clear out my entire emergency fund/savings to satisfy these folks. I believe in paying what's owed, but some communication, understanding, and kindness would have been appreciated. read more

I was exceptionally nervous and not looking forward to coming here. The staff was friendly, knowledgeable and truly worked as a team. The process from start to finish made me confident that my procedure would go smoothly and that I would be taken care of. Each person I interacted with knew what was happening, what the last person who spoke to me discussed and it was a seamless experience. The attitude and bedside manner of the staff impressed me and I woke up from my "nap" to yet another staff member who fit in with the rest of the positive experience. Thank you! read more

Out of all the in patient/out patient surgeries I have had, this is the best care I have ever received. From the receptionist to recovery, the team here made me extremely comfortable, safe and well cared for. So well taken care of I wanted to send lunch, but with the Covid pandemic roaring I will surprise the team at a later date. Thank you for your kindness and support while amen is down. read more

My little baby had surgery here and I just wanted to leave a review for other future mamas who have to bring their babies here for surgery. Your little one is in good hands and the best care. The fear of handing your little one off to a stranger to undergo surgery is a scary thought, but that fear was gone once I met the team here. They care and they do this professionally. We never once doubted our baby was in good hands. You are notified of EVERYTHING the second it happens. You can watch on the screen in real time but they also text you at the same time. There was never a wonder of where our baby was at and as soon as surgery was done and stable they rushed us back to comfort and go over ALL our questions. This place is very clean and to the reviews about the front desk team being rude, they're not at all. They're trying to check in people who are already on edge and stressed about having to undergo surgery or watch their loved one have surgery. The front desk was polite, helpful and nice. I think it's the people we saw who came in hot and heavy demanding to know exactly what time everything would take place and walking around the waiting room like they're entitled to vip treatment who have the issues. I would 1000% bring my baby back if we ever needed another outpatient surgery. Thank you La Veta Surgical Center Team! You really eased this anxious mother's heart with your care. read more

Dr. Chambers, the anesthesiologist, and the nursing staff did a fabulous job repairing my sons fractured clavicle. They were caring, friendly, and made my son and his mother feel at ease. Very happy, Dad here. read more

I give this place a 1 star review Karen Matthews and her staff were rude this nurse took it upon herself to cancel my surgery which was BS im sure my surgeon is not happy with your facility As well as Dr Blanks why would I blame Dr Blanks or his surgical cordinator its your fault for turning me away and taking it upon yourself Karen Matthews to cancel my surgery With Dr Blanks and i will never come to your facility again very unprofessional you created a big problem for my doctor and his surgical coordinator now I have to get another COVID 19 test and go through more bullshit to reschedule appointments and my knee pain is prolonged thanks again for your unprofessionlisimin this matter you people have no idea what hardship you created for me read more

I don't usually do reviews but this one definitely deserves one. On April 6th 2021 I was finally scheduled for surgery. I got diagnosed with a brain tumor right behind my left ear. Due to Covid I couldn't have anyone with me, which can be so scary and depressing. I'd like to genuinely Thank a few nurses that took very good care of me in the most scariest day of my life. My Pre-Op nurse Ashley for making sure I was relaxed and comfortable. Constantly checking on me I loved the way she cared for me. And another thank you to my Recovery nurse Hanna Victoria Roya, you're amazing! I was in pain and very confused when I woke up from surgery and she made every attempt to make me feel comfortable and was very gentle and caring. Thank you so much. I will never forget any of you. And most of all my surgeon Dr. Jason Kim for a lovely experience from the beginning I met him until the end. Saved me from so much agonizing pain for years. Almost one month post OP and I'm already up and about with light activities of course. La Veta Surgical Center you all are amazing!! Thank you for the wonderful experience. read more

La Veta Surgical Center - 6hrs Post-Op. - Medical Centers Near Me - Orange, California

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What a Fantastic group of nurses at this Center. Thank you to Robyn & Allise you both made my day with kindness and professionalism. Hugs to you both. read more

Great facility ! Let's face it no one wants a reason to visit a place like this , but if you must this location is well run . They are great w communicating with the patient regarding billing and scheduling . For a busy place they don't run behind too much . Kind and caring staff !!! Great nurses !! read more

The best surgical center I have ever been to .... Can't thank the nurses enough for their sweet attitude 5:30 am Just want to thank Liz and Troy for the pre-op And Karen was wonderful.. Thank you!!!!!! read more

Highly recommend this facility! The Nursing Staff are so caring and kind. Each one was so comforting and took time to thoroughly explain things to me and reassure me. The center is beautiful and exceptionally clean. Dr. Kim was my anesthesiologist and was very nice as well, no problems and smooth process. I received a follow up call the next day to check on me post op. The RN's are everything you could hope for here and provided outstanding care. read more

I'll admit that I was a little weary of having my son's ear tube surgery here rather than a hospital. I need not have worried - it was a great experience. I was able to get all of my pre-surgery questions answered and the staff was informative and friendly the entire day of surgery. I was called about a week before and given an estimate of my bill - there were no surprises and I was able to pay part of the bill the same day and have them bill me for the remainder. (So hopefully all billing issues can be avoided once insurance pays out and I pay the remainder.) The nurses were so good with my son - they gave him stuff to color with, stickers, and allowed him to decorate his anesthesia mask. I made sure to go over what to expect with my son and everything ran nearly perfect on surgery day. The only thing that was off was that Dr. Pham arrived late. So the surgery was 15 minutes later than expected (we were the second surgery of the day and the first patient was in the pre-op room next to ours). This sounds nitpickey but every minute matters when you're dealing with an anxious 4-year old. The nurses were terrific about keeping us informed about the delay, though. And, after surgery, they came and got us as soon as our son started waking up from the anesthesia. The post-opp procedures were clear and we were in an and out within about 2 hours total. We would definitely come back to La Veta again. It was a great experience! read more