I want to express how incredibly grateful I am for the care my grandma received in the Emergency Department at UCI Medical Center in Orange. From the moment Dr. June Sadiq walked into the room, I could tell he was genuine, compassionate, and truly cared about his patients. He took the time to listen, answered every question thoroughly, and made my grandma feel comfortable during a stressful time. What stood out most was that he never made us feel rushed. He was attentive, thoughtful, and kept checking on her throughout her visit, which meant so much to our family. When I asked if he could speak with my daughter over the phone to explain my grandma's test results, he didn't hesitate. He patiently went over everything, answered all of her questions, and made sure she understood the situation completely. That level of kindness, patience, and professionalism is rare. Dr. Sadiq is truly a gem. UCI Medical Center is incredibly fortunate to have him as part of its team. Thank you for treating my grandma with such compassion and dignity. We will never forget the difference you made. read more

My experience was long, exhausting, and honestly dreadful. I still cannot believe that patients can be left waiting in the waiting room for more than 14 hours. At first, because I was in significant pain and going in and out of sleep, I didn't fully understand what was happening. As I became more aware of my surroundings, I noticed nurses were continuing to bring other patients back, while many of us remained waiting for hours. I eventually understood that patients were being prioritized based on who the nurses felt needed immediate attention, which I understand is necessary in an emergency department. However, if someone is considered stable enough to wait for that many hours, there should be better communication and a more organized process to keep patients informed and comfortable. The waiting room chairs are extremely uncomfortable, especially for someone experiencing significant abdominal or back pain. The discharge process was another major issue. It seemed like you had to repeatedly follow up with the front desk just to find out what was happening. If you didn't follow up, you could easily end up waiting even longer. There needs to be a clearer and more efficient discharge process so patients know what to expect. I want to make it clear that I do not blame the nurses. In fact, the nurse who initially checked me in was amazing. She was kind, professional, and clearly doing the best she could under extremely difficult circumstances. My frustration is with the system and the amount of responsibility being placed on the nursing staff. They appear to be overwhelmed and overworked, and that directly affects the patient experience and customer service. I am honestly shocked that a healthcare system allows patients to wait this long in pain without a more effective process in place. I understand that emergency departments are unpredictable and that patients must be prioritized according to medical need, but there still needs to be a better way to communicate with patients, provide comfort, and manage the waiting and discharge processes. I hope this feedback is taken seriously--not as criticism of the nurses, but as an opportunity to improve the system for both patients and staff. Nurses should not have to carry such an enormous workload, and patients should not feel forgotten simply because they are waiting for care. read more

If I could give this hospital a negative review, I would. Unfortunately, I had a horrible experience, and it was not because of the nurses. The nurses were friendly, caring, and did their best. My biggest issue was with the case managers. My father was admitted to the hospital due to shortness of breath, pneumonia, and cancer. He was placed in the older, run-down side of the hospital. During the summer, the room was extremely hot because the AC was not working, and they provided a fan to try to help. The room itself was also very small and uncomfortable. Again, I want to emphasize that we had no issues with the nurses. They were kind and helpful. The problem was the case management. It felt like the main priority was simply getting my father discharged as quickly as possible rather than making sure he had what he needed to safely go home. He was discharged without several necessary medical supplies and we were told they would be delivered afterward. Unfortunately, the vendor could not provide one of the supplies because the prescription they received from the case manager did not include the required model number. The vendor needed an updated prescription before they could send it. I called the case managers repeatedly, leaving multiple messages and calling every day for over a week. No one returned my calls. We eventually had to contact my father's doctors ourselves to try to resolve the issue. This should not have been necessary, especially for a patient dealing with cancer and recovering from pneumonia and breathing problems. It is extremely frustrating and disappointing to feel like the healthcare system no longer puts patients first. Discharge planning should be about making sure patients and their families have the proper support, medications, and medical equipment--not simply getting them out the door. UCI, please do better. Please consider replacing or retraining case managers who are unwilling to communicate with patients and families and who do not follow through on critical discharge needs. Because of this experience, I would not recommend this hospital, primarily because of the case management and lack of follow-up. read more

What an amazing facility. I took my wife to UCI for an outpatient procedure and what a class act. From check-in to check-out the staff were amazingly kind, compassionate and efficient. The parking is a bit crazy but the Facilities are clean and well maintained. My wife was well cared for and the nursing team were phenomenal as was her physician. I also checked out the cafeteria and had a breakfast sandwich and coffee while I waited for my wife to return to the recovery room. A nice experience and my wife is doing well. Highly recommended read more

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How does one stay an emergency room for over 8-12 hours every visit . This place makes UCI look so bad, the front nurses told me it wasn't that bad and then the next set of nurses told me that one of the rooms for the ct scans is down. read more

UCI Medical Center - Hospitals Near Me - Orange, California

UCI Health Emergency Department in Orange is the worse ER i have ever been to, we got in at 5pm and made it out at 1am that is almost 8 hours where it took them 5 hours to do couple exams an ultrasound and a bloodwork and the remaining 3 hours we waited for a doctor to just come n tell us the results. I'd never come to this ER ever again. They make millions of dollars yet they have shortage of doctors. read more

Parking in structure is $1 every 20 minutes. It takes AT LEAST that long to drive around to find a spot. Handicap placards park free. I'm sure there's more than 1 structure but as far as I can see there's only one - the East structure immediately on the right hand side when you turn into the main entrance. And it takes forever to wait in the driveway to get in. Just an overall terrible setup. read more

DO NOT GO HERE. WORKERS KNOW ABSOLUTELY NOTHING. My husband has medi cal with some restrictions and he had an appointment April 2026, he told them his situation and they re-assured him he was all covered, couple months later we receive a bill for $687.00. They told us to apply for financial assistance, it's still pending and it's been months. Today the debt collector calls and said we owe, and interest will keep adding up. I told them my husband is employed for over 2 years now. There's no way of coming up with $687.00. Thanks to the worker who helped him that day that is absolutely clueless now he has to pay this bill. read more

This is absolutely HORRIBLE!!! My son went to the ER after a skateboarding accident and was pretty badly banged up. He spent 10 HOURS in the emergency room and was NEVER even put in a room! He sat in the waiting room with an IV, received no medication, had his wounds neither cleaned nor bandaged, and was finally given his CT results after waiting all those hours. TEN HOURS!!! How is this acceptable? Someone comes to the emergency room injured and in need of care, and this is how they're treated? Whatever happened to basic compassion and patient care? Absolutely disgraceful. Patients deserve better than this! Do better!!! read more

*Discrimination Alert!!!! This review is reflective of my deep anger & sadness at the way a loved one of mine has been & is being treated here at this hospital. My loved one has been here since Wednesday suffering with blood clots in their body. In the time my loved one has been here many people have been moved out of the ER & into rooms. The fam has asked when our loved one would get a room only to be told that the rooms are full. Meanwhile it's obvious that this is a far stretch from the truth because other non Hispanics have been moved to rooms. Finally they put our loved one into a very small room with a broken tv. I wholeheartedly want to believe that the treatment is not due to discrimination but upon seeing & hearing the care other people are receiving in contrast to our Hispanic loved one I can't help but feel that discrimination is playing a factor in their treatment. When I visited my loved one yesterday I asked the nurse to check the catheter because my fam. said it felt like it was leaking & took awhile for the nurse to return. I understand that there's a lot of other patients so I get that part. The cardiologist here does not want to do surgery until our loved one has a primary care doctor which is questionable! If they have blood clots near the heart why do they need a primary care doctor?!!! As someone that worked in the medical field for over 10+ years as an M.A. & CPT the care here comes across as lacking!!! The negative reviews here from many others tells a story of people working in a setting they do not belong in. Many of you took an oath that you do not follow. Do better!!!!!! read more

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When you call the medical center you always have extremely long wait times and if you select the call me back feature they do not. The management of this facility is the worst of any medical facility that I have ever experienced. If you don't believe me just call and see fot yourself. The Better Business Bureau has given this faculity an F rating. read more

Here we go yet again. I got a referral to PT at the City Drive. location. I have called 3 days running leaving messages and leaving my number for a "call when I'm next in the queue ". Never a call back. Guess I was never next in the queue! I think I've left my info a total of 8 times and now it's approaching 3pm on Friday. I've called a couple of times already and guess I'll just call the ortho doc I saw there and ask what's happening. Sigh read more

I am extremely disappointed with the care I received at UCI Health's Orange campus, particularly during the final morning of my hospitalization. I underwent a first rib resection and scalenectomy and spent two nights in the hospital. I want to be fair and say that the nursing care I received during most of my stay was generally good. My experience changed dramatically after the shift change on the morning following my second night. There were some issues before then. My room did not have its own bathroom, and the bathroom available to me was approximately 30 feet away. Immediately after surgery, I was considered a fall risk and was receiving Dilaudid for pain. I was asked if I could make it to the bathroom using a walker, and I specifically told them no. I couldn't put pressure through my right arm because I had just undergone surgery on that side, making a walker extremely difficult for me to use. I did not feel that concern was taken seriously. However, it was the morning of my discharge that really changed my opinion of my hospital experience. At approximately 9:00 a.m., shortly after the shift change, I was told I was being discharged and was asked when my ride would arrive. I explained that my husband would be there between 11:00 a.m. and noon. Despite knowing this, I was later told that if my husband wasn't there soon, I would be moved to the general waiting room to wait for him. I had just undergone major surgery. I was in significant pain and had also been experiencing very low blood pressure, nausea and a severe headache. I couldn't understand why there was suddenly such urgency to get me out of the room when they had specifically asked when my ride would arrive and I had already told them. The part that upset me most was getting dressed. I specifically told the nurse that I needed help getting dressed because I was in so much pain. Instead of helping me, she pulled out all of my clothes for me. I was left to slowly dress myself while in excruciating pain and feeling like I was being rushed out of the room. I wasn't asking for anything unreasonable. I had just had my first rib removed and surgery involving my scalene muscles. I simply needed assistance getting dressed. Although postoperative instructions were included in my discharge paperwork, nobody meaningfully went over them with me. I left without feeling properly educated about what to expect, how much activity I should be doing, what my restrictions were, or how best to manage my postoperative pain and swelling. I also was not given verbal instructions about icing or using ice for postoperative pain and swelling. I want to emphasize that I expected pain after this surgery. Pain is not why I'm writing this review. I'm writing it because the way I was treated during that final morning was completely different from the care I had received previously. After the shift change, I went from feeling like a patient being cared for to feeling like someone they simply wanted out of the room. There is a huge difference between efficiently discharging a patient and making a patient feel rushed out the door. Patients coming out of major surgery are vulnerable, exhausted and medicated. Asking for help getting dressed or needing a safe place to wait until your ride arrives should not make someone feel like an inconvenience. I am grateful to the nurses and staff who treated me well during the earlier part of my stay, and my criticism is not directed at my surgeon or the surgical procedure itself. Unfortunately, the care I received after that final shift change and the way my discharge was handled left an extremely negative impression of what otherwise could have been a much better hospital experience. read more

When I was admitted to the ER area, I was waiting for a room in the hospital upstairs. There were two employees in the restroom having sexual intercourse and you could hear it very clearly outside the door so there's no way to deny it. Another thing, I was given gifts by my husband to keep me comfortable while I'm there and they were taken which I'm very upset about! Then the nurse who was taking care of me added my social and it shows she was an escort!! Like, what is going on?!? Once I was in a room upstairs the environment changed completely which made me very happy the nurse was very attentive, and they didn't make me feel like I was too needy very understandable. I thank them for making the stay as comfortable as possible. read more

Very poor customer service. It honestly looked like the nurses, doctors, and most of the staff were burned out and overwhelmed. We waited for hours without any updates, and many staff members seemed unfamiliar with their own patients. The ER was extremely full, with patients placed in the hallways. Some patients were not even properly covered with blankets and looked like they had simply been placed there and forgotten. I understand that emergency rooms can get very busy, but patients still deserve communication, dignity, and basic attention. It was upsetting and disappointing to see the UCI ER in this condition. I honestly could not believe this was the level of care and service being provided. read more

DO NOT BRING YOUR LOVED ONES TO UCI ORANGE PERIOD. THEY TRANSFERRED MY SISTER TO A DIFFERENT COUNTY IN THE MIDDLE OF THE NIGHT WITHOUT TELLING US AT ALL. Our family is deeply traumatized by what happened at UCI. My sister was in a severe psychiatric crisis and was kept in an ER bed for nearly 3 days without a shower, normal bathroom access, privacy, or basic dignity. She was terrified, vulnerable, and treated like an inconvenience instead of a human being. The psychiatrists were cold, dismissive, and shockingly unhelpful. Then, after finally beginning to improve on medication that I specifically requested she be given because I know about her history, she was transferred at approximately 1:00 A.M. to an entirely different county, away from her family and support system, without meaningful advance notice to us. When we demanded answers, UCI suddenly hid behind "HIPAA" -- despite previously discussing sensitive details of her care with me. The inconsistency was unbelievable and will be dealt with legally when my sister regains capacity. Jill Fairbanks and everyone involved in this nightmare should understand that our family is documenting everything and pursuing the appropriate complaints and accountability channels. Anything that happens at the new facility will also be traced back to UCI's incompetent placement of my sister at a hospital hours away from her support system. At minimum, I demand a response from Jill Fairbanks' supervisor, the legal team for UCI, grievance staff, and any risk management. Watching someone you love lose their dignity while the people responsible for caring for them act indifferent is something I will never forget. This was not compassionate psychiatric care. It was dehumanizing. One star is generous. Shame on UCI staff for the way they handled this from start to finish read more

Too long wait for the resident doctor , even if you want to leave already as all your test are done and you have the results and you can view it as well in the my chart, all they will inform , doctor will have a chat with you and its been 2 hours since that, you are still not discharged from ER, though its not so busy at the moment . And its usual words are "it will take a while" , as a patient you will definitely be more sick staying in an enclosed, cramp ER place. This is my second time here, but will never again will walk into this. So far the worst ER experience i ever have. Instead of the aim is in and out to minimise crowding and prevent things that need prevention , by the experience, seems like it is not practice here. read more

UCI Medical Center - Hospitals Near Me - Orange, California

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We typically go to HOAG in Newport, should have gone there. Fairly convoluted process. Feel like patients are numbers or QR code and not people that need care. I understand that ER can be a bit chaotic but should not be this disorganized where it is difficult to get communication promptly. We went for an exam in a different room and when we got back our room was given away to another patient. read more

It's sad that the cafeteria has plenty of healthy options but the patient menu is diner food. Biscuits and Gravy for breakfast? French Toast brioche? You can get yogurt but no plain yogurt, only sweetened. No fresh fruit available to patients but it's in the cafeteria. You can get soda water in the cafeteria but patients get juice or ginger ale or cola or diet cola. The menu is filled with propaganda about healthy food. For whom? I started off at UCI Irvine Hospital. Their menu looked fresh and healthy. I was told it was demographics in Orange. Come on UCI, you can do better. Your patients deserve better. read more

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I have nothing but high regard for the UCI OC Medical Center staff and facilities here, which were outstanding, especially in regards to neuro-related care. I had experience in several different units here from the ICU to the stepdown unit to the acute rehab and interacted with a number of different nurses, doctors, therapists, and staff. Of course, as in any facility, some experiences were inconsistent, but overall, the level of care and attention given to me was terrific and positive. There were moments such as in the ICU where the nurses were able to give me so much hope and simple, joyous moments like a plastic hair shower or a flavored toothbrush when I was unable to eat. They helped me recover that much faster and gave me something to help push forward. The doctors as well were informative and able to be honest with their analysis. Yes, this is a teaching facility, so there is a heavy mix of rotating residents along with more senior doctors. But I found most of the residents that attended me were knowledgeable and a joy to work with. I also appreciated the holistic perspective of the hospital as well. This meant that different activities and services were offered from a volunteer violinist playing at the acute rehab or an adorable therapy dog that we were allowed to be with for a bit. Some other patients near me also were able to get acupuncture when appropriate as well. Thank you so much to the UCI Hospital crew for helping me get better and to a better place. I am forever grateful. read more

UCI Medical Center is an amazing hospital with a phenomenal staff that includes the doctors, nurses, and respiratory therapists. My brother was brought here after suffering from a Ischemic stroke. The ICU and Neuro Team have worked around the clock to provide him with the best medical treatment. They basically save his life and he's on the road to recovery! God bless all the Doctors, Nurses, and Team here on the 5th floor Neuro ICU. You have been a God send and we can't thank you enough for you're doing for my brother!! read more

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Quality of care was the most horrible thing I ever experienced in my life, in the ER. BECAUSE I came from a Sober Living House I was automatically looked down upon. read more

Read their History, all of it is actually true. UCI treats patients with dignity! Thank you for all you do doctors, nurses and support staff. read more

Huge parking structure within walking distance to the pavilions, to see the specialists. Buildings are very new and well maintained. Staff is not so bad considering how busy they get, can seem just a bit impatient if you have questions about some of their forms. Doctors are the best of the best! read more

UCI Medical Center - Pavilion 2 - Hospitals Near Me - Orange, California

This is for the UCI Outpatient Pharmacy Pickup. This is the second time I have had a negative experience here. First of all, it's a fucking scam that you are charging people to park in à medical facility to pickup up medication. My insurance renders my scripts as free from out of pocket costs, and you get state and federal funding being associated not only with the UC system, but also being a Level One Trauma Center -- GTFOH nickel and diming people who have otherwise no necessity to spend money at your facility, you scumbags. Secondly, the first time I had the displeasure of picking up my scripts here, the automatic door into the office was locked, during business hours, and the receptionist was looking at me like I was homeless and crazy for trying to come inside. I am a well kept man and have never caused issues at this facility. They make you go through this ridiculous circus of trying to anticipate when you are going to arrive to their facility to fill a prescription, despite the never ending cycle of traffic and lateness. Speaking of lateness, they did not have my prescription ready when I arrived, after the agreed time, by 24 minutes. The receptionist decided that it was appropriate to call out that there were two prescriptions ready while I was one of two people waiting to be helped (one was mine), then helped someone who had just come inside, instead of getting me -- who had called in much earlier -- on my way. Then she decided to make me verify myself again, the only other person in the room waiting with me was a woman, I am clearly à man, and I have an extremely unique name and accent for this area. I was put off, was the implication that I was trying to steal my own prescription for Seroquel -- à drug which is not scheduled and I can order online without the charade of à pharmacist -- or is your policy just THAT stupid? Lastly, I went to purchase Tums and eye drops, because I needed them. She proceeds to tell me while in my company uniform that there are no returns, because **apparently** people often try to return items under $5 to the pharmacy with its very barren shelves. Instead of just letting me go on with my day, she had to project their behaviors onto me. Thumper says if you don't have anything nice to say, to not say anything at all. You can honestly just go ahead and not engage with me beyond strictly business that pertains to my scripts from now on, because I'm quite tired of the way I feel when coming here. read more

My whole visit was a disaster from beginning to end. My GP made an appointment for me to get tested on vitamins because my Weight Loss surgery might've been changing my situation and I was vitamins not being held. I get there. The doctor starts talking to me about their Weight Loss clinic and I said I'm not here for the Weight Loss clinic. I'm here for vitamin deficiency. Can you take care of that for me. He said yes, and I got a commitment to follow up for the labs. I literally never heard from anyone. You have to do everything through there system no phone no voicemail and I never heard back from her. I left a message for the doctor and never heard back from him. This place is a freaking fiasco. I was more and more angry as I am weaker and weaker as my vitamins are impacting me. Turns out, though I had a brain tumor all this time so nobody checked for that based on my symptoms. And I'm now in and out of the hospital weekly for chemo for a deadly cancer that was missed. I left a message for the doctors supervisor never heard back. I've left messages, angry, and saying how ridiculous this place was and how poorly run it was and the doctor barely even writes me back. Di not go here. I've been trying to pay a $600 bill for this joke of a service and I cannot pay it because I don't have a bill I've asked for a bill they sent me a link to a bill, but I can't not get a link to the bill because I don't have my account number. I was on the phone yesterday for half an hour doing automated systems to try to find my account number and again no human beings. I went through the front desk and she got me to somebody and he had to put me on hold and click. He hung up on me. I'm done. Let them take me to collections. This is ridiculous. I really hope a supervisor reads this and reads my notes in my account. It's all noted there. read more

High-Risk Pregnancy Care Felt Unsafe, Rushed, and Poorly Managed: I am writing this review because my family's experience with UCI Labor & Delivery was extremely disappointing and scary, especially because my sister was considered a high-risk pregnancy due to her age, diabetes, and other medical concerns. My sister was originally supposed to be induced at 5:00 AM on Sunday, 4/26, but there were no beds available. Later that day, around 6:00 PM, the hospital called and told her to come in around 9:00 PM. When she arrived Sunday night around 9:00 PM, she was brought in, but instead of starting the induction process and properly monitoring her as a high-risk patient, she was discharged around 1:00 AM because they needed the beds. This was extremely upsetting and concerning. A high-risk pregnant patient should not be sent home in the middle of the night because of bed availability. By around 8:00 AM the next morning, she started bleeding and had to rush back to the hospital. A nurse apologized and said they were sorry, which only made the situation feel even more concerning because it seemed like they knew the situation should not have been handled that way. Once she was back at the hospital, the experience continued to feel chaotic and poorly managed. The hospital appeared to be short-staffed, and communication was not reassuring. Her epidural was delayed because the doctor kept getting pulled away. She was in significant pain, and for a high-risk patient, the delay in pain management felt unacceptable. By Monday, 4/27 at 12:49 PM, she was around 4-5 cm dilated and waiting for medication to help her dilate more. Around 3:51 PM, contractions were getting stronger, and she was waiting for the epidural. Then around 6:25 PM, we were told she needed an emergency C-section. This was terrifying for our family, especially after everything that had already happened: the delayed induction, being sent home due to lack of beds, having to rush back because of bleeding, short staffing, delayed epidural, and poor communication. Thankfully, the baby was born Monday evening and is okay, and we are extremely grateful for that. However, the process leading up to the delivery was stressful, scary, and poorly handled. I understand hospitals get busy, but bed shortages should never come before the safety of a high-risk pregnant patient. My sister should not have been discharged at 1:00 AM, only to have to rush back by 8:00 AM bleeding. This experience left our family feeling like patient safety, communication, and high-risk pregnancy care were not prioritized the way they should have been. read more

My wife was admitted to the ER on 4/25 at approximately 7PM with documented frequent PVCs, palpitations, and dizziness. By 3:38PM the following day -- nearly 21 hours later -- she still had not received her cardiology consult. When I called to follow up, I spoke with a nurse named Keyla who was covering for the charge nurse. Her response: "It's not the ER's fault. Cardiology is a separate department and we don't have control over them." When I asked to speak with the charge nurse directly, she told me to call back in 45 minutes because the charge nurse was on break. Keyla was filling the charge nurse role at the time of my call -- making her the designated escalation point. Instead of escalating, she deflected all responsibility and dismissed a family member whose wife had been waiting nearly a full day for a cardiac consult. This is not acceptable at any hospital, let alone one that markets itself as a top-10 academic medical center. A nurse covering charge duties does not get to abdicate responsibility by pointing fingers at another department. Formal complaints are being filed with UCI Health Patient Relations, the California Board of Registered Nursing, the California Department of Public Health, and Livanta. A specific complaint is being filed against Keyla. This is not about inconvenience. This is about patient safety and basic standards of care. read more

My son had surgery and recovery at UCI medical center in orange. Good hospital, great treatment, friendly staff, helpful nurses, and top notch doctors. This is a teaching hospital so the doctors are often accompanied by students and interns. They stay up to date on the latest treatments and technologies. I've been here a few times myself and expect to use UCI medical center the next time I require hospital care. read more

If you are sick and feel like you can't hold on too be seen, PLEASE DONT COME HERE!!! I been here since 8:30 Last Night and I am Typing this at 6:00am while I'm still in the nasty unsafe and unsanitary ER Room that was just given to me at 4am this morning!!!! The nurses Ok and the Doctors I had encounters with Tonite are okay but EVERYTHING ELSE Is Disappointing!!! There is No Way I should have had to wait in excruciating Pain too be seen 8hrs later after I been here! They made me wait hrs apart for any meds and only checked on me once's the whole time I been here for Vitals!!! This is a terrible ER! FYI they also have u moving all over the place before being seen by anyone!!! First check in, second go too another waiting area, third, doc sees you for a quick hot sec and you never see them again!!! This place is for the Birds!!! I can't speak on being admitted because I never been but I hope that Process is way better then this!!!!! This was the worst experience EVER that I done had in my past Visits to Any Emergency Room! Please don't come here unless ur built for the waiting there going to have you doing!!!! It's terrible!!!! First & Last time for Everything and this is one of those moments!!!! read more

Thy are the most incompetent hospital ever , the staff are rude , also if you want to Make an appointment you have to wait at least 3-4 months to get in , it's Ridiculous I will never go there . read more

On Friday night, January 30, 2026, during an incredibly stressful situation involving my father's skilled nursing facility, the ER team at UCLA Medical Center in Orange stepped up in a way I will never forget. It was a busy Friday night, yet the staff treated my father with urgency, dignity, and genuine compassion. What could have been a chaotic and impersonal experience instead felt human and attentive. After we arrived, the ER team worked tirelessly -- not just medically, but administratively -- coordinating with insurance, social workers, and case management. When my father became stuck in the ER due to complications with his prior facility refusing readmission, the UCLA team did not give up on him. They continued advocating, communicating, and ultimately helped secure placement in a better facility after nearly a week in limbo. That level of follow-through meant everything to our family. I especially want to recognize Nurse Claire in the ER. Her kindness and humanity were extraordinary. She gave my father blankets, made sure he was comfortable, and even offered me blankets, food, and water during a long and emotional night. She cleaned my father up with such care and dignity. After 10 hours of uncertainty, she brought calm, reassurance, and genuine bedside compassion that I will never forget. I also want to thank Dr. Carson Dangberg for advocating for my father during a very unfortunate situation. His professionalism and willingness to step in made a real difference. In one of the hardest moments for our family, this ER team reminded us that healthcare can still be compassionate and patient-centered. We are deeply grateful. read more

I do not understand how UCI has a 2.3 rating on yelp! I want to thank this hospital from the bottom of my heart for saving my grandmas life !!! They took such good care of her from the beginning to the end of her stay. Each nurse & doctor that was in charge of my grandmas procedures & health issues explained procedures & health problems throughly & were very patient & caring towards my grandma & myself. They kept me up to date at all times. It is a very big hospital with different facilities. All people working here are so very nice & respectful. I would definitely recommend this hospital to anyone & anyone with a big trauma. They definitely take good care of you here. THANK YOU SO MUCH UCI!! You all are the best!!! read more

I will be doing my evaluation here in a few minutes. Quiet , clean, and high tech. I recommend their food from the cafeteria. read more

UCI Medical Center - Hospitals Near Me - Orange, California

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Don't go to this medical center ever. UCI group is rip off people that involves unexpected or surprisingly high bills that nobody consented it. read more

I was here a couple years ago for a rare neurological condition. I arrived 15 minutes early and the designated parking lot was completely full with no additional cars allowed inside. I had to park at a government office parking lot far away and paid full price all while being late to my appointment. The other option was to pay valet. Trying to seek medical treatment and instead nickel and dimed for parking. Absolutely shameful. If you have the option to go to the UCI Medical Center in Irvine, go there. Everything there is new and state of the art. And parking was always free. Not sure if that's still the case, but at least you will be able to find parking. read more

If I could give 0 stars I would. This emergency room is the most horrific place. They have the worst care ever. Patients are sent out in the lobby to wait for everything with the IV. Unfortunately my brother chose to go there for a possible kidney stone, everything was slow processed. They decided to do a CT scan 6 hours into his visit. They only allow 1 visitor per patient and when the lobby gets at "capacity" they kick the only visitor out. They are so inhumane. Terrible terrible place. As a nurse I would never work in place that doesn't care about patients. read more

Was contemplating writing this but I want to share this. I had an appointment to see my neurologist Dr. Chumakova for a follow up appointment on my MRI for my brain and spine scan to go over results and treatment plan. She's a really wonderful caring doctor, professional, and kind thank you so much. I know I've had a lot of questions and through email so I appreciate you guys helping me as best as you can and answering my questions. Honestly It's really really difficult and hard not knowing what caused my severe neurological pain in my body. I know other people have felt the same way not knowing what is causing their issues too or not getting answers for a really long time or years like me. So I guess I was really anxious for my appointment, and I always forget everything I want to say. Dr. Chumakova did listen and tried to explain to me but still can't give me a full diagnosis. But she did give me some options and explained certain things to me. But they do know I have Spasticity; Demyelinating disease; and Transverse myelitis, which all isn't good and is what's causing my severe neurological pain. This maybe too much information I'm sharing but I feel like I need to share this so if anyone else feels like something is wrong to get checked and trust your instincts because I had to go through hell and back with my insurance changing so many times in the middle of me getting tested and getting referred to terrible doctors who didn't care to listen or help me all the while getting worse and worse. It was so beyond scary feeling yourself getting worse and not being able to get the help I needed until now, and now I have to manage these symptoms for the rest of my life. This is extremely sensitive information I'm sharing but I share this with everyone so if anyone else is going through this know you are not alone it's scary, It's such a defeating feeling not knowing and getting tested so much and still not finding real answers. I will always stay positive and strong no matter what for my daughter. Everyday is a struggle and so damn painful I can't even leave my bed or drive and trying to sleep is pain and impossible somedays to even walk. My entire right side of my body is weak and painful where I can barely lift my arm or do my makeup or lifting my leg is hard and both legs cramp up so badly, I cry sometimes from how bad the pain gets and I don't cry it takes a lot to make me cry. It's horrible the symptoms I feel on top of my autoimmune diseases that flare up constantly and whichever one caused these neurological issues in me. They have to continuously check me to see if anything has changed in my brain and spine and if and when I will get worse. I truly appreciate so much that my neurologist and drs here are trying to help me and tried to explain everything to me as best as they can and help me as much as possible. It's just still so frustrating not knowing why especially struggling so much everyday. I do trust my team of Drs here in helping me on this journey. I won't give up trying to get a diagnosis, I know it could take another episode for that to happen but until then it's a waiting game. It's been a very scary road but I'm putting my trust in you guys to help me so please continue to help me! Thank you so much for all your care and help in my situation. It means so much you have no idea Dr. Chumakova and my team of doctors. I know a lot of my Yelp friends have come to this hospital too. I hope me sharing what I shared is not a problem for anyone. But I really I hope what I shared can help someone out there reading this. I like this hospital a lot, it's clean and the nurses are always friendly and have a smile. I park in Valet but they also have a parking structure as well. The Drs are all kind the ones that I have met so far. I really appreciate that it helps a lot in someone's health care to be caring and kind. Thank you from the bottom of my heart drs and team for trying to help me. Have a really beautiful day, be kind to everyone :) Aloha read more

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On August 2025, I met with Dr. Jasmin Lebastchi - Endocrinologist. We went over my past endocrinologist and all my prior blood work. Afterwards, Dr. Lebastchi stated that she wouldn't have even started me on TRT. While I was in the low range for testosterone, I was within normal levels. She would only have started someone on TRT if they had 'less than 200' total testosterone. None of this was included in her assessment notes. Only after this, did she started asking me if I had any symptoms. Mentioned general fatigue, low libido, etc...Stated that when I was put on 40mg every 2 weeks from my prior endo, the 1st week my fatigue was lessened, and had a general good wellbeing. After the 1st week though, it would falter, until I got my next TRT injection. I asked Dr. Lebastchi, at the very least, if she could put me on the dosage that my prior endo wanted to put me on (40mg/week). She mentioned she wouldn't, again mentioning the criteria that I was not below 200 total testosterone. She failed to mention this in her assessment report as well. I asked if we were done with the consultation, and she asked if I wanted to see a different doctor, preferable a male one. I was thankful and said that I would take her offer. I saw a fellowship student on Dec 2025. Long story short, he said I was within normal range and wouldn't prescribe me TRT. Of course this wasn't in his assessment notes either. Of course I'm not a doctor, but based on my research, having a hard requirement of less than 200 total testosterone to be put on TRT, is either grossly misguided, or a careless attitude. Also, not putting in the information in her assessment notes that she plainly refused to put me on TRT unless I was less than 200 total testosterone, shows her dishonesty. Why wouldn't she put this vital piece of information in her notes? Her notes are half truths at best; it makes it seem that I was just being very difficult and was unwilling to tell her my symptoms, etc... read more

UCI Medical Center - Emergency Room All the staff were amazing, but special thanks to Katherine, RN, and Dr. Andy Hsueh and their team. We were there on January 31 from 7:00 PM to 2:00 AM. The ER was very busy, but the staff worked nonstop with kindness and smiles. Everyone was respectful and easy to talk to. We came to UCI ER based on an AI recommendation for the best Emergency Room in Orange County, and this was truly correct. The care and professionalism exceeded our expectations. We live in Texas and were in California for a short business trip. Receiving this level of care while away from home was an amazing and reassuring experience. This experience made me truly believe that California is one of the best states in the USA when it comes to humanity and patient care. Katherine, RN, was outstanding--caring, patient, and compassionate. Dr. Andy Hsueh listened carefully and made us feel safe and confident. Thank you to the entire ER team for your dedication and humanity. read more