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Orange, CA

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UCI Medical Center

2.3 (869 reviews)
Open • Open 24 hours
Updated 2 months ago

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George U.

What an amazing facility. I took my wife to UCI for an outpatient procedure and what a class act. From check-in to check-out the staff were amazingly kind, compassionate and efficient. The parking is a bit crazy but the Facilities are clean and well maintained. My wife was well cared for and the nursing team were phenomenal as was her physician. I also checked out the cafeteria and had a breakfast sandwich and coffee while I waited for my wife to return to the recovery room. A nice experience and my wife is doing well. Highly recommended

Jaush L.

How does one stay an emergency room for over 8-12 hours every visit . This place makes UCI look so bad, the front nurses told me it wasn't that bad and then the next set of nurses told me that one of the rooms for the ct scans is down.

This is not normal!!!
Ash G.

*Discrimination Alert!!!! This review is reflective of my deep anger & sadness at the way a loved one of mine has been & is being treated here at this hospital. My loved one has been here since Wednesday suffering with blood clots in their body. In the time my loved one has been here many people have been moved out of the ER & into rooms. The fam has asked when our loved one would get a room only to be told that the rooms are full. Meanwhile it's obvious that this is a far stretch from the truth because other non Hispanics have been moved to rooms. Finally they put our loved one into a very small room with a broken tv. I wholeheartedly want to believe that the treatment is not due to discrimination but upon seeing & hearing the care other people are receiving in contrast to our Hispanic loved one I can't help but feel that discrimination is playing a factor in their treatment. When I visited my loved one yesterday I asked the nurse to check the catheter because my fam. said it felt like it was leaking & took awhile for the nurse to return. I understand that there's a lot of other patients so I get that part. The cardiologist here does not want to do surgery until our loved one has a primary care doctor which is questionable! If they have blood clots near the heart why do they need a primary care doctor?!!! As someone that worked in the medical field for over 10+ years as an M.A. & CPT the care here comes across as lacking!!! The negative reviews here from many others tells a story of people working in a setting they do not belong in. Many of you took an oath that you do not follow. Do better!!!!!!

Rose M.

Too long wait for the resident doctor , even if you want to leave already as all your test are done and you have the results and you can view it as well in the my chart, all they will inform , doctor will have a chat with you and its been 2 hours since that, you are still not discharged from ER, though its not so busy at the moment . And its usual words are "it will take a while" , as a patient you will definitely be more sick staying in an enclosed, cramp ER place. This is my second time here, but will never again will walk into this. So far the worst ER experience i ever have. Instead of the aim is in and out to minimise crowding and prevent things that need prevention , by the experience, seems like it is not practice here.

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UCI Medical Center Reviews in Other Languages

Ask the Community - UCI Medical Center

Do y'all recovery blood clot? Thank you

Hello! Thanks for your interest in UCI Health. We recommend calling our patient access center at… 

How is the L&D department ? Considering giving birth here instead of Fountain Valley Regional Hospital! Help!

If I have to stay at the hospital for more than a few days is there a facility where my husband can stay? We live in the upper desert.

Call around some hotels nearby..like HILTON GLENDALE. EMBASSY SUITES. HYATT. HAMPTON INN.

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Review Highlights - UCI Medical Center

“June Sadiq walked into the room, I could tell he was genuine, compassionate, and truly cared about his patients.”

Mentioned in 14 reviews

Read more highlights

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St. Joseph's Hospital Emergency - 10/2021.

St. Joseph's Hospital Emergency

1.9(139 reviews)
1.4 mi

I want to take a moment to recognize someone who deserves to be recognized…read more I've been at the ER tonight during an exceptionally busy and overwhelming night. The wait is reportedly over five hours, and I've watched countless people come through the doors carrying all kinds of pain, fear, frustration, and uncertainty. I happened to be sitting near the intake area where Jeannie was working, and over the course of several hours, I had the opportunity to quietly witness the way she interacted with patient after patient. Her kindness and gentleness were remarkable. She spoke to every person with such genuine warmth, patience, compassion, and gentleness. No matter what someone was experiencing, she never made them seem like a burden or just another person in a long line of patients. She listened, responded thoughtfully, and spoke to people with a tenderness and dignity that was truly beautiful to witness. In an environment as busy and stressful as an emergency room, that kind of bedside manner is incredibly meaningful. When someone is scared, sick, hurting, or has already been waiting for hours, the way they are treated can make such a difference. Jeannie didn't just do her job tonight. She brought humanity into a very difficult environment. I don't know her personally, and she has no idea I was paying attention, but I felt compelled to say something because I think people like her deserve to know that their kindness is noticed. Please recognize Jeannie for her incredible bedside manner and, most importantly, for the genuine gentleness she shows to the people who come through those doors. She is truly special to have as an employee. In a place where people are experiencing some of the hardest moments of their lives, having someone meet them with kindness, patience, and gentleness is a gift. Thank you, Jeannie, for being that person tonight.

I had an extremely frustrating and upsetting experience taking my mom to this emergency room…read more They were unable to draw her blood, which meant they could not perform the CT scan with contrast. I went to the front desk five different times asking for help, and it took approximately four hours before another nurse was finally called to attempt the blood draw. After that, we waited an additional 10 hours for pain medication. When the nurse finally gave my mom the medication, she was not informed that it was morphine. Shortly afterward, her blood pressure went up to 230. We were told she needed blood pressure medication, but despite waiting and asking, she never received it. After an extremely long and stressful wait, I became so frustrated and concerned for my mom that I told the staff we were leaving. Immediately afterward, a nurse and doctor came in and told us that her results had finally come in. This entire experience was unacceptable. The lack of communication, extremely long delays, and the way my mom's care was handled left us feeling frustrated, worried, and completely exhausted. I would strongly recommend considering another emergency room if you have a choice.

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St. Joseph's Hospital Emergency - Checking in....

Checking in....

St. Joseph's Hospital Emergency
St. Joseph's Hospital Emergency

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UCI Health - Orange Main Street

UCI Health - Orange Main Street

3.7(85 reviews)
1.3 mi

I recently visited the emergency room due to a tailbone issue, and I want to extend my deepest…read moregratitude to everyone who helped me through my surgery. It was truly amazing to see such dedicated professionals at work. Everyone was so patient, kind, and supportive throughout the process. A special shoutout to Rayleene Miranda, who assisted me--she was incredible! Despite being a student, she carried herself with the professionalism, knowledge, and compassion of someone far more experienced. She made me feel comfortable and reassured during a stressful time, and her wonderful personality made all the difference. Thank you all again for the exceptional care and support. You are truly appreciated!

I went to the ER and got the best care... Checking in was easy. Triage was fast. Registration was…read moresmooth and easy. And getting seen by a nurse practitioner was quick. I received the care I needed and the staff was very caring, polite, professional, and kind. They worked very fast and handled me with compassion. There's absolutely nothing bad I could say about my visit. Thank you to the ED for taking care of me when I needed emergency care. I even cried there because I was going through so much physical pain due to a freak accident injury, so they were very kind to me. Made me comfortable since I was scared and I went alone during my visit. I was quite scared and didn't know what was going to happen, but I felt very taken care of. Meds were given immediately, and I was checked up on.

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UCI Health - Orange Main Street - Time for shots in my knees.

Time for shots in my knees.

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My lovely fish tank

UCI Health - Orange Main Street - Exterior shot of UC Irvine Health Medical Group in Orange.

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Exterior shot of UC Irvine Health Medical Group in Orange.

CHOC Children's - Children's Hospital of Orange County

CHOC Children's - Children's Hospital of Orange County

3.0(591 reviews)
1.4 mi

They saved my leg. This was back in 72. Seeing what they are doing now. There were many critical…read morecare patients and many of them younger than myself. Some were terminal. It was difficult. I was in traction for 30 days and it didn't work. Had surgery. Recovered well and quickly. A few children passed during that time and terminal was my floor. I felt powerless watching the parents dealing with their reality and those that I would never be seen again. Seeing children, my age, was so scary. I thought I wasn't going to survive. Again, I felt so powerless not being able to help those who were going through so much more than myself. I went back again, I believe in 74, to have a second surgery and I felt no fear. My first surgery went so well! After the anesthesia wore off I became very ill. Couldn't stop throwing up. The doctor helping me said I was a lucky little girl. They had some difficulty removing the pins from my hip and had to drill them out. Said they were prepping me for a transfusion which I ended up not needing. I recovered quickly from that one too. I guess what I am saying is the staff did well with me. Strange because they probably aren't here any longer and my experience with CHOC was great. Hope CHOC is even better today than it was yesterday. Sincerely; Tamara Ballein

Although our hospital stay was challenging, CHOC's nursing staff was truly exceptional. Their…read morecompassion, dedication, and attentiveness made our family feel heard, supported, and cared for. CHOC should be incredibly proud of its nurses. We also appreciated the welcoming environment, thoughtful amenities, and emphasis on caring for the whole child. Unfortunately, our experience with several physicians was very different. From the moment our daughter was admitted at 5 a.m., a resident physician suggested she was exaggerating her pain. Other physicians expressed similar concerns, and the hospitalist stated that because she was sitting in bed using her iPad and did not "appear to be in pain," she was fine. I explained that her baseline pain was significant and that distractions helped her cope. His response was that distraction was essentially all she needed after discharge. This overlooked the physical manifestations of her pain, including two nights of crying and visibly shaking. I repeatedly explained that Tylenol, ibuprofen, heat, and ice provided no relief, while muscle relaxants helped only slightly. Despite this, my request for a pain-management consultation was denied. Her pain significantly disrupted her daily life. She struggled to complete school days and frequently needed to come home. I repeatedly emphasized that we needed help managing her pain, but felt these concerns were dismissed. The hospitalist initially took her symptoms seriously and ordered an MRI. However, once imaging returned normal, her persistent pain and unexplained urinary incontinence seemed to receive less attention. The daytime resident on Thursday and Friday was the only physician who consistently advocated for further evaluation, including specialist and psychological consultations. We were grateful for those efforts. We fully supported the psychological evaluation and welcomed outpatient resources. However, I was concerned to see possible somatic symptom disorder documented in her hospital course. The DSM-5-TR includes persistence of symptoms, typically exceeding six months, as a diagnostic criterion, while our daughter had experienced pain for only three weeks. Although no diagnosis was confirmed, this reinforced our concern that her pain was being attributed to psychological factors without sufficient consideration of other explanations. When discharge was discussed, I explained that our daughter had experienced her first night without physically shaking from pain. The hospitalist responded that she was "on the road to recovery." Despite ongoing symptoms, he felt GI and pain-management consultations were unnecessary and recommended addressing her unexplained incontinence outpatient. I supported outpatient follow-up but remained concerned about her unmanaged pain. His recommendation was to continue Tylenol and ibuprofen for up to a month, despite my repeated explanations that neither medication worked. At discharge, we received only one follow-up appointment and were advised to pursue physical therapy independently because obtaining care through CHOC would take too long. We also did not receive the psychological resources we had been promised. After returning home, I reviewed her hospital course and was upset to find her pain described as "intermittent." This was inaccurate. She had experienced persistent pain for three weeks and was still sleeping upright in a hospital bed for relief. Additionally, she was prescribed Flexeril 10 mg with instructions to split the tablets in half. The unscored tablets shattered when we attempted to split them, and our pharmacist advised contacting the hospitalist for a lower-dose prescription. This created another unnecessary challenge in managing her pain after discharge. Ultimately, our daughter left CHOC with nearly the same level of pain she arrived with, no explanation for her incontinence, and no effective pain-management plan. As a mental health professional, I am particularly concerned that her existing anxiety medication may have influenced how physicians interpreted her symptoms. Psychological factors can contribute to physical pain, but they should not automatically become the presumed explanation when imaging is normal. A child's ability to sit quietly, engage with an iPad, or briefly appear comfortable does not invalidate her reported pain. We never expected every answer before discharge. We expected her symptoms to be taken seriously, an appropriate pain-management plan, and coordinated follow-up care. Instead, we repeatedly felt her pain was minimized or characterized as exaggerated. While we remain deeply grateful to CHOC's extraordinary nurses and the physicians who advocated for our daughter, we cannot recommend CHOC's medical care based on how her hospitalization was handled. No child should feel that their pain must be visibly demonstrated at every moment to be believed.

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CHOC Children's - Children's Hospital of Orange County - IPhone

IPhone

CHOC Children's - Children's Hospital of Orange County - At least they play good movies during the hair-pulling, teeth-clenching, agonizing five hour waits.

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Garden Grove Hospital Medical Center

Garden Grove Hospital Medical Center

1.9(227 reviews)
1.7 mi

I want to thank to Eden, Briana and Bryan for been soo nice and understanding while I was there…read moreAt the 7th floor There's amazing people

WORST HOSPITAL IN ORANGE COUNTY!!!! Wow, what a terrible…read moredreadful experience. My father was a patient at this facility on 1/17/26 on the third floor. The hospital is terribly understaffed, my father was treated poorly by the staff constantly during his stay. He sat in his our urine for over an hour. I know this because I was talking to him on the phone while we traveled to come visit him, trying to calm him down. The worst part was his discharge, I was notified by Andrew the 3rd floor nurse that he was being discharged, I explained to Andrew I'd be there in approximately 1 hour due to traffic. During that hour drive to get my father security was unable to find/bring him his clothes to get dressed as he requested. When I got there Andrew and I tried for another 30 minutes to get his clothes. My father's pants were lost but eventually located. What a nightmare!! They never found his socks. Then as we got downstairs in the elevator into the lobby by the security check in area, the doors were locked preventing us from leaving. My father being able to see my car 9 feet from the doors and not being able to leave was completely traumatic. He was panicking and yelling, it hurt to see him that way. I felt helpless. Andrew the 3rd floor nurse and myself had to pry the doors open to leave. The other option was a long detour through the second floor near the emergency room entrance. To which my father cried out, Robert please get me out of here or he was going to call 911 for help. My father who is a very strong man, cried once he was inside my car and literally sobbed continuously from Garden Grove Hospital to his home In Huntington Beach. That drive at 6:45pm took us about 45 minutes. Heartbreaking to say the least. If you care about your family and friends please go anywhere else but here. My father is considering legal action. The poor reviews for this hospital are 1000% legit. So many 1 star reviews, saying this place should be shut down and how terrible it is. I tried to count the 1 star reviews but it was too many.

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Garden Grove Hospital Medical Center - Myself

Myself

Garden Grove Hospital Medical Center - Er room

Er room

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Myself gasping for air

St Joseph Hospital Outpatient Pavilion

St Joseph Hospital Outpatient Pavilion

2.9(62 reviews)
1.5 mi

If you are in need of a high quality MRI that is state-of-the-art, you go to St. Joseph Hospital…read moreOutpatient Pavillion. It is the one of the most clean and accessible facilities you could access. Not only does this pavilion have a radiology department, there is also a pharmacy (which dispenses most medication to the hospital directly but you can also go here to pick it up), as well as blood testing here with a phlebotomy department. The technicians are mostly competent here and friendly. With an appointment, you are in and out of here on time. Which leads me to the only criticism of this pavilion. You are charged for parking. There used to be validation for parking (or so I heard) if you visited the facility. Unfortunately, there are no other parking available as St. Joseph Hospital is situated alongside CHOC so most of the surrounding locale is full. Even when I was an EMT dropping off emergent patients for both CHOC and St. Joseph, there were barely any parking for the ambulances! All-in-all, I would still come despite the mandatory parking fee even with a handicapped placard because the facility is worth it (compared to other places like Los Alamitos).

Helpful staff. Clean area. Well displayed signage to direct you. ADA compliant. Be prepared to pay…read morefor parking- no validation. They charge an additional hour even if it is 1 minute over and you are waiting in line to exit.

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St Joseph Hospital Outpatient Pavilion
St Joseph Hospital Outpatient Pavilion
St Joseph Hospital Outpatient Pavilion

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Orthopaedic Specialty Institute - Exam room

Orthopaedic Specialty Institute

3.1(146 reviews)
1.3 mi

I was there for a second opinion on my left foot pain and I found this specialty office to be…read moreexcellent and Dr. Kang that I seen was very knowledgeable and took the time to listen to my concerns and then showed me what he seen on my MRI and explained exactly what was happening to my foot. I explained that the Dr prior gave me the run around for months and he suggested we try a different approach before going to surgery. He said he's had great success and results and I said I was willing to try. Although I was not expecting to have this procedure done right then and there. So we casted my foot and now we wait 3 weeks with no weight bearing, they even gave me crutches. I didn't have to wait for another day or authorization or copayment he just took care of me and I was in an out in an hour. He also explained that this is not a guarantee that it will work and I was ok with that. So we are hopeful this does work and I won't have to have surgery. The office was so large as they had several doctors and nurses and reception staff they were so professional and kind and supportive I would recommend this specialty group to others in need

I cannot recommend this place because a particular front office gal is miserable, lacks decent…read moremanners. I have been to the Orange site x3 and have encountered her each time, unfortunately. She doesn't give eye contact, speaks over patients including myself, just wants to sit and gossip with coworkers. When I asked her a question about my copay and balance, she said "that is not my job, you need to do it yourself, they don't pay me enough here for that". She strikes me as someone who lacks education and etiquette. Dr. Decker is good though. You have to pay for parking. They do not validate.

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Orthopaedic Specialty Institute - Reception area

Reception area

Orthopaedic Specialty Institute - Cast room

Cast room

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Xray machines

UCI Medical Center - hospitals - Updated November 2026

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